Citin Pratunam Bangkok by Compass Hospitality

Hotels
Compass Hospitality
7.6 (1173 reviews)
117 Soi Chunladit, Thanonphayathai, Ratchathewi , Bangkok , th

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable prices
Cons:
Facilities are outdated
Service inconsistency
Cleaning issues

Categories

Cleanliness
7.1
Reviews indicate some cleanliness issues, such as the cleaning staff not replenishing supplies and an incident with a water leak.
Service
8.1
Generally positive service experiences, though a few reviews noted poor attitudes from the staff at check-in.
Location
8.6
Location received many praises for being close to shopping and transportation, despite some difficulties with access.
Room Quality
7.1
Several reviews mentioned outdated rooms and issues with amenities like shower facilities.
Amenities
6.6
Facilities and amenities were mentioned as old and in need of revamping, indicating possible dissatisfaction.
Value for Money
8.1
Many reviews highlight the value for money, with affordable prices relative to other options.
Food and Beverage
7.6
Food and beverage options were not heavily mentioned, but some positive sentiment regarding local dining was noted.
Overall Experience
7.6
Overall experiences seem mixed, with many positive aspects countered by specific issues mentioned in cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:53

Property Description

Modern Accommodation in Bangkok's Shopping District

Affordable Luxury: Citin offers modern rooms with a 32-inch flat-screen TV, free internet, and stylish decor in neutral tones with vibrant accents.

Convenient Amenities: Enjoy air conditioning, private bathrooms with bathtubs or rainshowers, tea/coffee facilities, and a minibar in every room.

Explore with Ease: Take advantage of the tour desk for travel arrangements and a complimentary tuk-tuk shuttle to nearby shops.

Indulge in a variety of local and international dishes at Citin Café, including vegetarian options. With popular shopping malls within walking distance, make Citin your home in Bangkok.

Important information:

Please note that guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking.
Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking. This payment is nonrefundable and nontransferable.
Please note that, within 24 hours upon arrival, the hotel may preauthorize your credit card in order to ensure that the card provided is valid. Guests are advised to contact the hotel directly for more information. Guests are required to present a photo identification and the same credit card used to guarantee the booking when checking in at the hotel. The name of the credit card holder must be the same as the guest's name. If the guest fails to provide the credit card, the hotel shall have the right to request for an alternative payment method.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Guest Reviews

7.6
Based on 1173 reviews
Cleanliness: 7.1
Service: 8.1
Location: 8.6
Room Quality: 7.1
Amenities: 6.6
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 7.6
Y
Yann couple mu
5
Bien
Pros:

Bof

Cons:

Manque de propreté

2026-08-28 via Nuitee
C
Cindy extended_group mu
6
bien dans l'ensemble
Pros:

le vigile de la journée ,,, un gars sympa,,très patient et toujours souriant..il mérite une augmentation c'est sure ..,☺️

Cons:

le fait d'avoir une seule carte par chambre c'est vraiment ennuyant

2026-08-28 via Nuitee
D
Duraid family_with_children om
10
Provide breakfast
Pros:

Services

Cons:

Transportation expensive

2026-08-28 via Nuitee
J
Jenny extended_group ae
10
Excellent
2026-08-26 via Nuitee
H
Hanida Hasbuddin solo_traveller my
10
2026-08-25 via Nuitee
M
M M D U Mapalagama couple lk
5
2026-08-24 via Nuitee
M
M M D U Mapalagama couple lk
5
2026-08-24 via Nuitee
K
Kar Chi family_with_children sg
4
Pros:

There's food and markets below the hotel.

Cons:

The furniture is old, shower water pressure is very weak with no hot water, the corridor is dark, the bathroom is not clean.

2026-08-23 via Nuitee
I
Ibrahim Sharaan couple mv
8
2026-08-23 via Nuitee
R
Rodrigues solo_traveller ae
7
2026-08-20 via Nuitee
F
Frances Mae couple ph
10
2026-08-18 via Nuitee
H
Haya extended_group bh
7
2026-08-13 via Nuitee
N
Như couple vn
10
2026-08-13 via Nuitee
M
Munirah Muhamda family_with_children bn
8
Need to improve on the aircond in the room other than that everything is perfect!!!
Pros:

Location and Staff are very helpful and friendly

Cons:

The aircond in the room is not cold enough...

2026-08-11 via Nuitee
זיו family_with_children il
1
Pros:

רק השירות

Cons:

הכל
מיקום לנו היה קשוח מדי. בתוך רח קטן ועמוס בדוכני אוכל אותנטי. המון רעש וצפוף והומה. המלון ירוד מאוד ופשוט מאוד. המיקום לא קרוב לקניונים ממש. מתאים למי שרוצה לחסוך בעלויות ולא אכפת לו להיות במשהו פשוט ובאזור הומה.

2026-08-08 via Nuitee
E
Eowlipei family_with_children my
10
2026-08-05 via Nuitee
M
M M D U Mapalagama couple lk
10
2026-08-05 via Nuitee
E
Eowlipei extended_group my
10
很愉快
Pros:

很方便

Cons:

厕所放肥皂的

2026-08-05 via Nuitee
A
ALZAHRANI solo_traveller sa
5
2026-08-02 via Nuitee
A
ADAM couple mv
8
2026-07-24 via Nuitee