Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and well-maintained property
Cons:
Weak water pressure
Internet connectivity issues

Categories

Cleanliness
9.34
Overall sentiment is positive regarding cleanliness, with multiple mentions of the property being very clean.
Service
9.81
The service was consistently praised across reviews, highlighting the kindness and helpfulness of the staff.
Location
9.35
Location is praised for its proximity to transportation and calmness of the surroundings.
Room Quality
8.8
Room quality was generally good, with spaciousness noted, but some complaints about stairs were mentioned.
Amenities
8.33
Basic amenities received some critique, particularly regarding internet accessibility.
Value for Money
9.29
Most guests felt they received good value for their stay based on their experiences.
Food and Beverage
8.84
The breakfast was well-received overall, although there were some comments about the sweetness of options.
Overall Experience
9.81
The overall experience is highlighted positively with multiple mentions of guests planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:36

Property Description

Historic Charm and Tranquility
Experience a stay like no other at The Secret Garden Relais, nestled in an 18th-century building surrounded by citrus groves and magnolia trees. The tranquil setting offers a unique escape from the bustling city life.

Convenient Location and Connectivity
Situated just a stone's throw away from Sorrento's center, our hotel provides easy access to local attractions and is a mere 100 meters from the train station. Explore the nearby towns effortlessly and soak in the beauty of the region.

Elegance and Comfort
Indulge in the pastel-colored ambiance and elegant furnishings of our property. Relax in bright and spacious guest rooms adorned with antique ceramic bathrooms, ensuring a comfortable and luxurious stay.

Book your serene getaway at The Secret Garden Relais now and elevate your travel experience.

Important information:

Please note that check-in after 20:00 comes at an extra cost of EUR 20. All requests for late arrival are subject to confirmation by the property.

Please specify your means of transportation and your mobile phone number if possible.

A car park, 820 feet from the B&B, is available on request.

Please note that the property is set on the 2th floor of an historic building with no elevator. The property is accessed via 55 steps.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 302 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 9.29
Food and Beverage: 8.84
Overall Experience: 9.81
S
Stefan • couple • se
10
Magisk natt i hus med historia
Pros:

Supertrevlig värd! Fin frukost på den fantastiska terrassen. Otroligt fin miljö.

2026-05-29 • via Nuitee
M
Monaco • couple • ar
10
Pros:

El lugar es increíble, la entrada, el piso donde está ubicado, el lugar para desayunar

2026-05-28 • via Nuitee
E
Enzo • extended_group • fr
9
Pros:

Le petit déjeuner très bien fourni, le personnel présent et accueillant et le calme et la sérénité du lieu

2026-05-27 • via Nuitee
O
Olivia • couple • gb
8
2026-05-25 • via Nuitee
H
Hristache • couple • ro
10
2026-05-24 • via Nuitee
A
Andreу • couple • bg
9
Чудесен избор, за хотел!
Pros:

Локация, чистота, отношение към гостите, също и закуската в хотела! Благодарим!

Cons:

Няма нищо, което да не ни е харесало!

2026-05-18 • via Nuitee
G
Gerhard • couple • at
8
2026-05-16 • via Nuitee
A
Andrea • solo_traveller • at
3
Cons:

Das "Frühstücksbuffet" war mehr als dürftig, da es nur Süßes zur Auswahl gab. Kein ansprechendes frisches Brot, viel Verpacktes von billiger Qualität, kein Käse, keine Wurst, kein Stück Gemüse, nur die immer gleichen Äpfel.
Auf unser Nachfragen wurde uns aber ein Omelett zubereitet .
Leider war unser Bad sehr dürftig ausgestattet, ein Plastikduschvorhang und keine Möglichkeit unsere Handtücher zum Trocken aufzuhängen...

2026-05-13 • via Nuitee
M
Mario • couple • ar
8
2026-05-11 • via Nuitee
A
Anna • extended_group • lv
10
Ļoti apmierināta.
Pros:

Brokastis lieliskas.Viss patika.

Cons:

Neko nevajag mainīt.

2026-05-09 • via Nuitee
S
Silvana • couple • gt
4
Te ofrecen lo que no es, no hay parqueo
Pros:

el desayuno estuvo bien

Cons:

La ubicacion, si no conoces, crees que vas a Sorrento pero no, esta en el medio de nada en Piano di Sorrento, complicado llegar con valijas, subir 4 niveles a pie, casa antigua de 200 años.

2026-05-06 • via Nuitee
R
ROSA • couple • it
10
Pros:

Struttura con ottima posizione tale da poter visitare Capri, Sorrento, e con il noleggio dello scooter in breve tempo abbiamo raggiunto la costiera Amalfitana. La struttura è bella e accogliente, come Gennaro e la sua famiglia che la gestiscono. Consiglio vivamente.

2026-05-04 • via Nuitee
L
Louise • couple • gb
10
Good value, friendly staff, great location
Pros:

Really friendly and helpful staff. Great location. Beautiful and authentic Italian feel/look to the hotel.

2026-05-03 • via Nuitee
L
Lubia Stella • couple • co
10
Fantástico
Pros:

Buena ubicación, tranquilidad total, ambiente familiar fantástico, buen desayuno, nos sentimos como en casa

Cons:

Todo estuvo súper bien

2026-04-29 • via Nuitee
C
Christophe • solo_traveller • fr
10
Pros:

L'accueil et l'emplacement étaient formidables

2026-04-26 • via Nuitee
C
Carson • couple • us
9
Incredible place to stay in Sorrento!
Pros:

Amazing staff who were all so friendly and attentive. Nice breakfast. Location is great - 2 mile walk or train from central Sorrento to go to shops and restaurants, but you can also find plenty to do right near Secret Garden. Room was large and garden leading up to the property is beautiful. Great value for a stay in Sorrento.

2026-04-11 • via Nuitee
H
Hanjo • couple • de
9
2026-04-09 • via Nuitee
A
ANTONIA • couple • gr
10
Que Bello!!
Pros:

Η διακόσμηση σε πάει σε άλλες εποχές. Υπέροχο κτήριο. Τα δωμάτια πεντακάθαρα και ευρύχωρα. . Ο οικοδεσπότης μας ήταν έκτακτος, μας έδωσε πολλές πληροφορίες και σε ότι χρειαστηκε είχε άμεση ανταπόκριση. Ευχαριστούμε πολύ και για το υπέροχο πρωινό. Όλοι ήταν πολύ χαμογελαστοί και φιλόξενοι. Ήταν μια υπέροχη εμπειρία!

Cons:

Το μόνο ίσως που θα έπρεπε να βελτιώσετε είναι η σκίαση του παραθύρου στο δωμάτιο. Ο ήλιος όταν ξημερώνει σε ξυπνάει από τις 5.30 γιατί το παράθυρο είναι ακριβώς πάνω από το κεφαλάρι του κρεβατιού.

2026-04-01 • via Nuitee
I
Ilaria • couple • it
10
2026-03-16 • via Nuitee
M
mariarosaria • couple • it
9
Relax in centro
Pros:

Struttura immersa nel relax ma vicinissima al centro..... Colazione ottima ed accoglienza super..... Al prossimo soggiorno

2026-03-15 • via Nuitee