Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
Hiking
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and well-maintained property
Cons:
Weak water pressure
Internet connectivity issues

Categories

Cleanliness
9.34
Overall sentiment is positive regarding cleanliness, with multiple mentions of the property being very clean.
Service
9.81
The service was consistently praised across reviews, highlighting the kindness and helpfulness of the staff.
Location
9.35
Location is praised for its proximity to transportation and calmness of the surroundings.
Room Quality
8.8
Room quality was generally good, with spaciousness noted, but some complaints about stairs were mentioned.
Amenities
8.33
Basic amenities received some critique, particularly regarding internet accessibility.
Value for Money
9.29
Most guests felt they received good value for their stay based on their experiences.
Food and Beverage
8.84
The breakfast was well-received overall, although there were some comments about the sweetness of options.
Overall Experience
9.81
The overall experience is highlighted positively with multiple mentions of guests planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:36

Property Description

Historic Charm and Tranquility
Experience a stay like no other at The Secret Garden Relais, nestled in an 18th-century building surrounded by citrus groves and magnolia trees. The tranquil setting offers a unique escape from the bustling city life.

Convenient Location and Connectivity
Situated just a stone's throw away from Sorrento's center, our hotel provides easy access to local attractions and is a mere 100 meters from the train station. Explore the nearby towns effortlessly and soak in the beauty of the region.

Elegance and Comfort
Indulge in the pastel-colored ambiance and elegant furnishings of our property. Relax in bright and spacious guest rooms adorned with antique ceramic bathrooms, ensuring a comfortable and luxurious stay.

Book your serene getaway at The Secret Garden Relais now and elevate your travel experience.

Important information:

Please note that check-in after 20:00 comes at an extra cost of EUR 20. All requests for late arrival are subject to confirmation by the property.

Please specify your means of transportation and your mobile phone number if possible.

A car park, 820 feet from the B&B, is available on request.

Please note that the property is set on the 2th floor of an historic building with no elevator. The property is accessed via 55 steps.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 330 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 9.29
Food and Beverage: 8.84
Overall Experience: 9.81
A
angela • solo_traveller • ro
10
Pros:

All

2026-07-01 • via Nuitee
M
Mariya Karabelyova • solo_traveller • bg
9
Pros:

Беше тихо, встрани от тълпите.

2026-06-28 • via Nuitee
N
Nolvia • solo_traveller • cl
8
Hermosa y confortable estancia con lindos jardines
Pros:

Su lugar con jardines, la casa tambien muy linda.

2026-06-25 • via Nuitee
J
João Matheus • couple • br
6
2026-06-24 • via Nuitee
L
Lana • couple • au
10
Perfect location just outside of Sorrento and was only 2 train stops (10min), was a quiet area which was perfect, the st
Pros:

Perfect location just outside of Sorrento and was only 2 train stops (10min), was a quiet area which was perfect, the staff were unbelievable and the daily breakfast was 10/10

Cons:

N/a

2026-06-23 • via Nuitee
C
Catherine • couple • fr
9
Séjour parfait.
Pros:

Un hôtel de charme caché dans la verdure.
Un accueil sympathique et attentionné.
Petit déjeuner très bon.
Un endroit calme et idéal pour visiter la région de Sorrente ( à 2 minutes de la gare).

2026-06-20 • via Nuitee
S
Sterghite • solo_traveller • md
10
2026-06-19 • via Nuitee
A
Astrid • couple • nl
9
Fantastisch verblijf! Heerlijk rustig!
Pros:

De locatie was dichtbij het centrum en de trein. Prachtig mooie villa. Ontbijt was heerlijk en ze hadden eigen producten. Gennaro was heel vriendelijk, behulpzaam en gaf goede tips! Zeker een aanrader!

2026-06-18 • via Nuitee
A
Andrea • couple • it
9
2026-06-17 • via Nuitee
J
José • solo_traveller • pt
10
2026-06-13 • via Nuitee
A
Angela • couple • au
8
Like staying with long lost relatives
Pros:

The staff were so friendly and welcoming. Breakfast was lovely. Really enjoyed staying somewhere rather unique - there definitely was a secret garden and enjoyed having access to the roof terrace.

Cons:

The stairs...but this is Europe, so very common.

2026-06-10 • via Nuitee
R
roberta • couple • it
9
Pros:

Giardino e terrazza

2026-06-09 • via Nuitee
S
Stefano • solo_traveller • it
8
2026-06-09 • via Nuitee
C
Camila • couple • ar
10
Pros:

El lugar es hermoso y el personal super amable. Recomiendo 100%

2026-06-09 • via Nuitee
R
Ruben • couple • pt
7
No geral boa. Condições de higiene boas e cama e almofadas muito confortaveis.
Pros:

Simpatia dos funcionários e calma do sitio. O terraço para o pequeno almoço é extraordinário.

Cons:

O pequeno almoço tinha muita comida processada. Caso não optássemos por este tipo de alimentos, tínhamos pouca oferta.

2026-06-09 • via Nuitee
I
Ivelina • solo_traveller • bg
10
Pros:

Тихо и спокойно местенце. Добра локация, близо до пристанището. Домакините бяха много мили и приветливи.

2026-06-09 • via Nuitee
A
Aleksandar • couple • rs
10
Our stay was everything we hoped for, and we wouldn't hesitate to recommend this place to anyone visiting Sorrento.
Pros:

The villa is set in a beautiful old-style garden, with a perfectly imperfect yard full of fruit trees, flowers, and vegetables. It feels like a little hidden oasis – peaceful, cozy, and tucked away, yet only a short walk from Piano train station, where you can easily catch a train to Sorrento or Naples.

Our host, Gennaro, was incredibly kind and always available throughout our stay. We'll never forget arriving at the villa and hearing his cheerful "Buongiorno!" from the terrace of the old house. It honestly felt like a scene from an Italian movie.

Quiet, relaxing, and intimate, with only a few guests, it was exactly the kind of place we were hoping to find.

Cons:

The mattress was a bit firmer than what we're used to, but we know that's a matter of personal preference.

2026-06-09 • via Nuitee
S
Stephen • solo_traveller • gb
10
Pros:

Genaro and the staff we excellent and really friendly. Generous was always available to answer any questions or offer suggestions. Fantastic location.

Cons:

. There was nothing to dislike.

2026-06-07 • via Nuitee
T
Tugay Enis • couple • nl
10
Ons verblijf was heerlijk
Pros:

Goed ontbijt, leuke en gezellige sfeer

2026-06-02 • via Nuitee
G
Giuseppe • solo_traveller • it
1
Il segreto delle formiche
Pros:

Buona colazione

Cons:

Purtroppo l'esperienza è stata molto negativa. Dopo il regolare checkin fatto in tarda mattinata siamo ritornati in stanza nel pomeriggio e la stanza era invasa dalle formiche ed altri piccoli insetti volanti. Ho segnalato il problema ma la soluzione non è stata soddisfacente. Per il prezzo pagato una camera in quelle condizioni è inacettabile

2026-06-01 • via Nuitee