Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
Hiking
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and well-maintained property
Cons:
Weak water pressure
Internet connectivity issues

Categories

Cleanliness
9.34
Overall sentiment is positive regarding cleanliness, with multiple mentions of the property being very clean.
Service
9.81
The service was consistently praised across reviews, highlighting the kindness and helpfulness of the staff.
Location
9.35
Location is praised for its proximity to transportation and calmness of the surroundings.
Room Quality
8.8
Room quality was generally good, with spaciousness noted, but some complaints about stairs were mentioned.
Amenities
8.33
Basic amenities received some critique, particularly regarding internet accessibility.
Value for Money
9.29
Most guests felt they received good value for their stay based on their experiences.
Food and Beverage
8.84
The breakfast was well-received overall, although there were some comments about the sweetness of options.
Overall Experience
9.81
The overall experience is highlighted positively with multiple mentions of guests planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:36

Property Description

Historic Charm and Tranquility
Experience a stay like no other at The Secret Garden Relais, nestled in an 18th-century building surrounded by citrus groves and magnolia trees. The tranquil setting offers a unique escape from the bustling city life.

Convenient Location and Connectivity
Situated just a stone's throw away from Sorrento's center, our hotel provides easy access to local attractions and is a mere 100 meters from the train station. Explore the nearby towns effortlessly and soak in the beauty of the region.

Elegance and Comfort
Indulge in the pastel-colored ambiance and elegant furnishings of our property. Relax in bright and spacious guest rooms adorned with antique ceramic bathrooms, ensuring a comfortable and luxurious stay.

Book your serene getaway at The Secret Garden Relais now and elevate your travel experience.

Important information:

Please note that check-in after 20:00 comes at an extra cost of EUR 20. All requests for late arrival are subject to confirmation by the property.

Please specify your means of transportation and your mobile phone number if possible.

A car park, 820 feet from the B&B, is available on request.

Please note that the property is set on the 2th floor of an historic building with no elevator. The property is accessed via 55 steps.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Location

Guest Reviews

9.2
Based on 356 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 9.29
Food and Beverage: 8.84
Overall Experience: 9.81
Y
Yusneiri • couple • es
9
2026-09-18 • via Nuitee
M
mike • solo_traveller • ca
9
Great host
Pros:

Gennaro was amazing. He helped us with sights to see and the best places to visit. The hotel itself is located withing a beautiful garden.

Cons:

The air conditioner was loud and we had to put a towel in the headboard since every little movement made it rattle and bang.

2026-09-17 • via Nuitee
V
Vanessa • couple • es
10
Sitio mágico
Pros:

Es un sitio muy acogedor, el casero es un encanto muy amable y servicial.
Se respira tranquilidad y es justo lo que se buscas en zona de tanto turismo. Muy cerca de la estación de tren.
El desayuno buenísimo y la terraza del desayuno mágica.
Muchas gracias por todo Gennaro ha sido un placer poder disfrutar de tu casona estos días

2026-09-15 • via Nuitee
V
Victoria • family_with_children • gb
10
A fabulous four night stay in a lovely hotel with it's own secret garden.
Pros:

Our four night stay at the Secret Garden was just perfect. The surrounding gardens were so lovely, it really did feel like a ‘Secret Garden’. The rooms were all very clean and comfortable and having air conditioning was just great.
The breakfast each day was lovely, with a wide selection of cakes and pastries which was an added bonus.

The hospitality of the host was exceptional. He was so accommodating and helpful with all of our requirements and he went above and beyond what was expected. He always made sure we were happy and that everything was as we needed it to be. He was always available if we needed anything, he gave us lots of advice and tips and he was always very easy to contact.

We were a family of 10 and everyone had a truly lovely stay at the hotel.

The location was perfect, just a 5-minute walk from the train station and around a 10-minute walk to the pretty town centre and harbour area.

We would highly recommend the hotel and would definitely stay here again if we visit Piano di Sorrento.

Cons:

Nothing, everything met our expectations and on several cases exceeded them. The hotel was a great little find!

2026-09-15 • via Nuitee
C
Ching Ching • couple • sg
7
Pros:

The room is big

Cons:

The staff is not very helpful - was hoping that they can pack simple breakfast for us when we have to leave earlier

2026-09-13 • via Nuitee
D
Duguid • couple • ca
8
Great experience!
Pros:

The breakfast on site was wonderful. The room was very nice and good storage for clothes etc. it was quiet and very Quaint. The staff were AMAZING. We felt very welcome. The location was very easy walking distance to the train and beach.

Cons:

Not close enough to city centre to walk to town.

2026-09-12 • via Nuitee
H
Hiam • couple • ca
10
Pros:

It was close to the Acropolis and the attractions

2026-09-09 • via Nuitee
C
Catherine • couple • gb
6
Great host, but morning noise, and lack of basic comforts held the experience back.
Pros:

Gennaro was an excellent host, always available to answer questions, and went out of his way to help. He booked tickets for a day trip to Capri, informed us about the direct bus from Piano di Sorrento to Naples Airport, and provided clear directions to the bus stop.

Cons:

The rooms are dated. While a kettle was provided, there were only tea bags and no coffee.
Very limited choices for breakfast with no menu available, and requested options like the scrambled eggs came in tiny portion sizes.
Sleep disturbances were frequently disrupted by noise from a garden cockerel and a barking dog. Additionally, waking up every morning with new mosquito bites was a constant issue. After leaving the air conditioning on during the day to manage extreme humidity, staff turned it off and left the window open, letting humid air back into the room.

2026-09-05 • via Nuitee
A
Alberte Sofie Keldberg • couple • dk
10
Pros:

The Secret Garden was honestly one of the highlights of our stay in the Sorrento area. If you’re looking for somewhere authentic, peaceful and away from the most touristy parts of Sorrento, this is the place.

The location is perfect. You’re close enough to Sorrento to easily enjoy everything the area has to offer, but when you come back to The Secret Garden, it feels like you’ve escaped the crowds and found your own little corner of Italy. It has a relaxed and charming atmosphere that is difficult to find in the more touristy areas.

But what really makes this place special is the people. The staff were absolutely fantastic from beginning to end. Everyone was incredibly friendly, warm and welcoming, and you genuinely get the feeling that they care about their guests.

And the breakfast deserves a special mention – it was excellent. A really lovely way to start each morning, with great food and the same warm, relaxed atmosphere that makes the whole place so special. It was something we genuinely looked forward to every day.

For anyone who wants to experience this beautiful part of Italy without staying right in the middle of the tourist crowds, I honestly couldn’t recommend The Secret Garden enough. Great location, fantastic breakfast, wonderful atmosphere and, most importantly, genuinely lovely people.

We would absolutely stay here again. Thank you to everyone at The Secret Garden for making our stay so memorable. ❤️🇮🇹

2026-09-04 • via Nuitee
S
Sarah • solo_traveller • gb
9
Pros:

Location very close to the station and easy to locate with Google maps. The staff were very attentive, made you feel like a guest in their home.

Cons:

The mattress was too soft for us, but that was personal preference.

2026-09-03 • via Nuitee
L
Luiz Henrique • couple • br
10
2026-09-03 • via Nuitee
A
Antonia • couple • ro
10
2026-08-28 • via Nuitee
M
Marco • couple • it
10
Zona ottima per visitare la costiera
Pros:

La posizione e la camera

Cons:

Nulla

2026-08-27 • via Nuitee
L
luca • couple • fr
10
Super
Pros:

L’accessibilité , proche de Sorrento et l’hôte super accueillant

2026-08-27 • via Nuitee
E
EvaKu • solo_traveller • cz
10
Výborné místo v Piano di Sorrento
Pros:

Výborná pozice blízko nádraží, přístavu i centra města. Nádherná terasa pro výborné snídaně a večerní posezení. Výborná pozice pro výlet lodi na Capri.

Cons:

Pokoj je pod střechou a je tam brzy ráno slyšet pohyb a hlučnost holubů. Je třeba špunty do uší.

2026-08-21 • via Nuitee
S
Sara • couple • it
10
Pros:

La camera grande e spaziosa, la villa antica e il terrazzo dove si fa la colazione

2026-08-17 • via Nuitee
C
Cecilia • couple • se
10
Pros:

Väldigt charmigt boende beläget precis som det heter i en ”hemlig trädgård” innanför murar. Nära till havet.

2026-08-17 • via Nuitee
C
Cristina • couple • it
10
Meraviglioso
Pros:

Tutto mi è piaciuto tutto e’stata un piacevole scoperta i proprietari tutti gentili affabili pronti a darti consigli e a soddisfare ogni piccola richiesta persone perbene , ke sanno aver a ke fare con i clienti colazione fantastica con prodotti sia freschi ke confezionati ma alto livello poterla fare in terrazza poi apoteosi.

Cons:

Non c’è niente ke nn mi sia piaciuto e’stato tutto perfetto tornerò

2026-08-16 • via Nuitee
F
Flavio • couple • it
10
2026-08-15 • via Nuitee
N
nunzia • solo_traveller • it
8
Pros:

La villa è molto bella nel suo stile e lo staff è molto gentile ed attento.
La nostra stanza nonostante fosse mansardato è stata fresca .Molto accogliente e ben arredata.
La prima colazione offre frutta fresca del guardino ottima.

2026-08-14 • via Nuitee