Holiday Inn Express & Suites Dallas East - Fair Park by IHG

Hotels
Holiday Inn Express
7.4 (402 reviews)
8703 East RL Thornton Freeway , Dallas , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Cons:
Issues with room facilities
Negative experience with breakfast attendant

Categories

Cleanliness
6.68
Several mentions of cleanliness but issues with room facilities indicated. Room was clean but noise from above noted.
Service
8.65
Many positive mentions about staff service and assistance, although one negative experience with breakfast attendant.
Location
8.69
Location praised for proximity to attractions like the State Fair, provides a strong positive sentiment.
Room Quality
7.14
Rooms deemed comfortable but some specific issues with the USB plugs and TV channels noted.
Amenities
6.17
Lack of complete amenities noticed; TV channels issue and no smart TV option requested.
Value for Money
7.13
Value for money varies based on experience; several guests felt disappointed due to specific issues.
Food and Beverage
7.18
Food quality received mixed reviews; some enjoyed breakfast, others noted cold food.
Overall Experience
7.55
Overall stay mixed; some positive experiences countered by significant issues impacting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:49

Property Description

Convenient Location
Located within close proximity to AT&T Performing Arts Center and Dallas World Aquarium, our hotel provides easy access to popular attractions in Dallas.

Well-Equipped Facilities
Enjoy the convenience of a fitness center, indoor pool, and 24-hour front desk during your stay with us.

Complimentary Amenities
Start your day with a delicious breakfast offering buffet, à la carte, or continental options. Take advantage of our business center and vending machines for added convenience.

Book now to experience comfort and convenience at Holiday Inn Express & Suites Dallas East - Fair Park!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: DAL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 402 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.69
Room Quality: 7.14
Amenities: 6.17
Value for Money: 7.13
Food and Beverage: 7.18
Overall Experience: 7.55
C
Cheryl couple us
8
2026-05-30 via Nuitee
H
Haley family_with_children us
1
I want my refund that was promised months ago
Pros:

Na

Cons:

Disgusting

2026-05-23 via Nuitee
P
Peppers family_with_children us
10
2026-05-15 via Nuitee
L
Lauren Ashley solo_traveller us
7
2026-05-02 via Nuitee
J
Juanita family_with_children us
1
2026-04-27 via Nuitee
I
isai solo_traveller us
10
Pros:

Excellent

2026-04-27 via Nuitee
L
Lorena couple us
8
2026-04-26 via Nuitee
S
Sampson family_with_children us
7
2026-04-19 via Nuitee
M
Miguel family_with_children hn
7
Bien
Pros:

Lo amplio de la habitacion

Cons:

Las instalaciones de la piscina.

2026-04-17 via Nuitee
L
Linda couple us
10
Perfect and comfortable for the stay we needed
Pros:

It was near my son’s home

Cons:

Neat and clean

2026-04-16 via Nuitee
J
Jennifer family_with_children us
10
2026-04-06 via Nuitee
A
Alan family_with_children mx
10
2026-04-05 via Nuitee
S
Shambree family_with_children us
1
2026-03-31 via Nuitee
L
Luke family_with_children us
6
2026-03-25 via Nuitee
A
Amber couple us
1
2026-03-23 via Nuitee
L
Linda extended_group us
8
2026-03-23 via Nuitee
C
Carolina solo_traveller us
10
2026-03-21 via Nuitee
J
Jc couple us
6
Could of been better
Cons:

No coffee pot in the room and it was very loud

2026-03-21 via Nuitee
P
Paige couple us
3
Would not choose this location again.
Pros:

Breakfast was good and the staff was helpful.

Cons:

As soon as I pulled back the sheets on the bed there were two hairs visible on the bed (I have a photo). Our room did not have a remote for the tv.

2026-03-21 via Nuitee
K
Katrina couple us
7
Pros:

Location close to our activities

Cons:

Parking lot was full with at least 3 truck/trailers parked in the front and taking up at least 4 spaces each. I was forced to park in the back- single woman- I did not feel safe. The room directly above me was jumping on the floor and pounding walls. Tied to call front desk but hotel phone didn’t work. Had to walk down- at 2 am and ask her to intervene. She was on her phone. 10 minutes later I had to go down and ask again, she was on her phone again. I got the impression that she did not do anything the first time I asked.

2026-03-20 via Nuitee