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Luxurious Amenities and Convenient Features
The MainStay Suites hotel offers a range of luxurious amenities and convenient features to make your stay comfortable and enjoyable. From fully equipped kitchens to an indoor heated pool and water slide, guests can indulge in a relaxing and convenient experience.
Ideal Location for Leisure and Business
Located close to popular attractions like Hersheypark and Hollywood Casino, as well as offering modern conveniences like a fitness center and business services, the hotel caters to both leisure and business travelers. Guests can explore nearby recreational activities or host meetings and events with ease.
Spacious Suites with Modern Comforts
Each guest suite at this Pennsylvania hotel is thoughtfully designed with modern comforts such as flat-screen televisions, pillow-top mattresses, and whirlpool bathtubs in some rooms. Whether you're looking for a relaxing getaway or a productive business trip, MainStay Suites has everything you need.
Experience the perfect blend of luxury and convenience at MainStay Suites. Book your stay now to enjoy a memorable experience.
You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Free public parking is possible on site (reservation is not needed).
When booking more than 5 rooms, different policies and additional supplements may apply.
WiFi is available in all areas and is free of charge.
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Had a lot to offer
The room was dingy. Couch was stained. There was food found under one of the beds. One leg of the bed was broken so the bed was crooked. No vent in bathroom so it was muggy.
The breakfast, the front desk Mr. ANTONY and the swimming.
It was perfect location to get to Hershey park 10 minute drive
Nothing we like everything about our stay
Kitchenette was very nice.
Pool was dirty and had glass in it. We also had ZERO hot water for our showers. Then the front desk lady came up and turned it on and magically the hot water worked when for 4 of us we all took cold showers.
The location
That they removed the pool slide and golf course, that was the main reason for booking now there isn’t a reason to anymore.
The location was great, we enjoyed the quiet and driving up, the building is beautiful. We used the pool, which was nice - a good temp, plenty of towels. We didn't use the game room area, but it sounded like the kids were having a great time there. The breakfast was ok, we had plenty to eat, but there wasn't a lot of variety.
The only thing I can think of is that our door didn't close all the way automatically.
The rooms were clean and had enough space for all of our belongings. The front desk permitted a late checkout (1pm). There was enough space in the parking lot for our two cars and parking is free. Trolleys were readily available for us to carry our things.
Breakfast was straightforward: pancakes, scrambled eggs, pork sausage, bagels and bread with a toaster, cereal, juices, hot tea, and instant coffee. The staff did a good job of refilling things as they were running out. The space itself was pretty clean, and the staff cleaned the tables efficiently, so it was easy to get a clean table. There was enough space to find seating, but my family stayed during weekdays, so it may be busier on weekends.
The air conditioning was not reliable in one of the rooms we booked (302). It did not cool down the entire room well even when we set the temperature to 60 degrees Fahrenheit, compared to the other room which was significantly cooler when set to 70 degrees Fahrenheit. The WiFi was quite slow, so it was hard to browse the internet, but good enough for quick email checks. The beds were a bit too soft for my family. Not insanely uncomfortable, but firmer beds would be better. The bathroom does not have a fan/vent, so it's not well ventilated and can be hotter than the rest of the room. The furniture and appliances are a bit dated -- but functional so not a big deal as long as looks are not a priority to you.
Nothing really
Bed was hard would cold feel the springs
Great location to Hershey park
Staff was not friendly and didn't even talk to me during the check in process. No time listed for breakfast.Tiny pillows. Not enough towels and washcloths for the amount of people listed. Removed waterslide and basketball court.
Location good
Breakfast was okay
Staff was friendly
The bathroom sink is as clogged and there was no fan in there either. Our code wouldn’t work for the television. We kept getting knocked off the WiFi.
Told a male member of staff shortly after our arrival that the bathroom sink drain was backing up. He told me that he would give me a small plunger when we returned from our dinner. In other words, he wanted me to fix it myself. What nerve. Breakfast was just okay.
WIFI WAS CONFUSING. WE WERE NOT GIVEN ANY INFORMATION REGARDING HOW TO USE IT EITHER. THE ROOM WAS OK, BUT FOR THE AMOUNT I PAID, SHOULD HAVE BEEN EXCELLENT.
The staff was about the only thing good about the stay
Air conditioning didn’t work, there were stains on the bed and linens, phone didn’t work, pool was cloudy. There was what looked like blood or maybe dried ketchup on the walls and lamps. The bathroom smelled strongly of urine, the bathroom door looked like it was falling apart. I have more pictures to share but this will only let me upload 4.
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