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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Emergency cord in bathroom
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Airport shuttle (free)
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Outdoor furniture
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Wine/champagne
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Outdoor fireplace
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Visual aids: Braille
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Auditory guidance
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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CCTV in common areas
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Delivered food - securely covered
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location in Ameriplex Business Park
Located just 3 miles from Indianapolis International Airport, Hilton Garden Inn offers a seamless travel experience with its complimentary airport shuttle service.
Modern Amenities for Comfort
Enjoy the convenience of free Wi-Fi, flat-screen TVs, and in-room microwave and refrigerator.
Dining Options and Relaxation
Indulge in delicious meals at the on-site restaurant serving breakfast and dinner, and unwind at the hotel's bar.
Ready to experience comfort and convenience at Hilton Garden Inn Indianapolis Airport? Book your stay now!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The person at the desk that checked me into the hotel.. proficient
I've been staying at that hotel for 6 years.. an elevator doesn't work, the air conditioner didn't work, the restaurant inside went downhill, the pool was gross, the toilet was clogged... I think it's under new management. We will not be going back there.
Meet the expectation of a such hotel.
No
Everything looked nice and our room was clean
The AC was spotty, the mini fridge didn’t work, tv channels sucked.
The friendly staff!
I was pleasantly surprised by Hilton Garden Inn near the Airport. First plenty of parking even though the hotel was close to full. The front desk staff in the late evening were helpful.Tanya on the morning shift was able to assist me in the morning with the checkout and directions.
There was plenty of room and seating both in the lobby and the courtyard to chat with friends. Breakfast was fairly priced and Jozy had my special order prepared with a smile. We will be returning the next time we are in Indy.
This was a unscheduled stop for me that was a great experience. I arrived early at 10am and was immediately provided a very clean room with an unexpected fridgerator at no extra cost The staff was extremely friendly including the front desk manager Tanya. I also meet the maintenance technician James several times during the. Day who was extremely nice and highlighted the fact that he takes great pride in his work keeping the entire hotel clean and running smoothly. I highly recommend this hotel.
Whenever I'm in Indy, I stay at the HGI Indy Airport. I always enjoy the breakfast and talking with Pam.
I had a lovely experience given a monkey wrench in my travel plans. Tanya was particularly kind when I needed help with getting my phone charged. She could tell I was stressed and she was so nice to listen to me and provide suggestions. Next time I'm in Indianapolis and stuck because of a canceled flight, I'll definitely be staying here again.
Went for breakfast there Jozy waited on us, very pleasant waitress
I like the welcom text.
Welcome text should come with amenities hours of operation
Our flight was late by an hour and a half, so by the time we got here at 2:00 a.m. Selene had us already checked in with our keys ready to go. Very helpful. Also, Tanya took care of a reservation glitch and make things seamless.
Clean atmosphere
Nice staff
Comfortable bed
Felt right at home
Great hotel but spectacular people. Jozy at the restaurant morning service was cheerful attentive and professional. I felt truly welcomed. I will definitely be back.
The hotel is close to the airport and offered a great gym & pool area. The restaurant on site was good and the restaurant staff were helpful and attentive!
I didn't like that upon my arrival, I checked in and went up to enter my room. The safety lock on the inside of the door was locked and I could not get into my room, and assumed someone else was staying in it or it somehow was accidentally locked from the inside. So, I go back to the front desk, and the employee at the front desk was gaslighting and assuming I just didn't push the door in far enough "because there's no way that there is someone in that room" and it "seems weird because that I know nobody is in there". When in reality, it was locked from the inside with no way I could possibly get it. He made it seem like I just wanted to get a better room - because when he handed me my new room card, he said "hope this one is better for you!" - making it sound like I was trying to get a better room, which was not the case - it was a matter of being able to get into the room in the first place! Very rude and not customer oriented. I don't write these reviews a lot, but after a long 15 hr day of work and travel, the last thing I want to be is blamed for the room door being LOCKED FROM THE INSIDE!!
I liked that it was near the airport and that someone was there to greet me right away when I got in at 3am. The lobby was great for working, quiet and well lit.
I can think of nothing right now.
Food
Fire alarm going off non use of elevators
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