Hyatt Regency Amritsar Hotel & Spa

Hotels
•
Hyatt Regency
MBM Farms, G.T. Road, Adjacent to mall of Amritsar, Main Gt Road , Amritsar , IN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Good food quality
Great location
Cons:
Room size
Cleanliness issues at check-in
Slow restaurant service

Categories

Cleanliness
7.5
Some concerns about cleanliness and setup at check-in.
Service
8.5
Service was generally good, with notable mentions of staff helpfulness.
Location
8.5
Hotel location is ideal, facilitating easy access to attractions.
Room Quality
7
Rooms reported to be small and not fully equipped for two guests.
Amenities
8.5
Amenities provided were satisfactory, though some areas could improve.
Value for Money
8
Considered expensive compared to other five-star hotels, but service quality justifies it.
Food and Beverage
8
Food was good, but service in the restaurant was slow at times.
Overall Experience
8
Overall a pleasant experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:36

Property Description

Luxurious Accommodations
Experience a royal stay at Hyatt Regency Amritsar, just minutes away from the iconic Golden Temple and Jallianwala Bagh. Each air-conditioned room features a plush king bed, a customizable pillow menu, and a sleek flat-screen TV.

Relaxation and Wellness
Unwind in the city's largest spa with 8 treatment rooms or take a refreshing dip in the outdoor vitality pool with air and water jet features. Enjoy complimentary AC coach transfers to the Golden Temple, ensuring a seamless and convenient stay.

Culinary Delights and Convenience
Indulge in delectable dining at Punjab Province, sip on evening cocktails at Scotch Haus, or utilize the business center and 24-hour front desk services. For group bookings, a separate check-in desk is available for a hassle-free experience. Book now for an unforgettable stay at Hyatt Regency Amritsar.

Important information:

Please note that the property requires guests to provide a valid ID proof at the time of check in. As per government regulations foreign nationals are required to carry a valid passport and visa while Indian nationals are required to carry government issued photo ID such as valid driving license, PAN card and Aadhar card.

Please note that the property will charge pre-authorization of INR 10 on guest credit card in order to guarantee all bookings before arrival.

Guests need to meet the following requirement to stay in this property: proof of full Coronavirus (Covid-19) vaccination.

Rate of GST associated with the room selection: 12% if room rate is below INR 7500 or 18% if room rate is above INR 7500. If you pay more tax than required, you may collect the balance amount from the hotel at check out. If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check out.

Early check-in and late check-out can be requested and is subject to availability.

Thank you for your understanding and cooperation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATQ

Location

Guest Reviews

Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 7
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
P
Parabhjot • extended_group • gb
10
Enioyed the stayed facilities were great
Pros:

Everything

Cons:

Brilliant

2026-09-19 • via Nuitee
A
Apoorva • couple • in
9
Pros:

We had a wonderful stay and couldn't recommend this place enough! From start to finish, everything exceeded our expectations.
The breakfast was fantastic — fresh, varied, and delicious every morning, with plenty of options to choose from. Especially would like to thank Ms. Medhanshi who was our host in the restaurant and was very welcoming, and always happy to help. She has very diligently ensured that we get everything we required, swiftly. It was the perfect way to start each day.

Cons:

The overall ambience of the room seemed rather old. Also, with the price tag this room demands, maybe certain facilities such as Smart TV, better equipment inside the room, complementary welcome snacks/drinks should be on the offer.

2026-09-19 • via Nuitee
A
Antonella Doglioli • solo_traveller • it
10
Pros:

Hotel internazionale, staff qualificato e disponibile in ogni richiesta. Hall e ambiente molto rilassanti.
Camera pulita, dove ho trovato tutto il necessario per un soggiorno rilassante, minifrigo, bollitore, bustine di Tea e caffè, asse da stiro e ferro. Bagno grande, accappatoio. Letto grande e molto comodo ( c'è il topper), come pure i cuscini, piumino in piume d'oca.
Vicino all'hotel c'è un centro commerciale con supermercato, il che è comodo se si necessita di qualcosa.

Cons:

Non in centro città, ma in india è facile spostarsi, si può prendere un tuk tuk che sono numerosi fuori dell'hotel.

2026-09-18 • via Nuitee
J
Jasbir • couple • in
5
2026-09-17 • via Nuitee
K
Kamal • couple • au
8
Overall good
Pros:

Good staff

Cons:

Need more cleaning

2026-09-17 • via Nuitee
R
Reshma • extended_group • in
10
2026-09-16 • via Nuitee
H
Harpinderpal • family_with_children • gb
9
2026-09-16 • via Nuitee
K
kumar • family_with_children • in
8
2026-09-14 • via Nuitee
G
Georgina • couple • gb
1
Never stay here!
Pros:

⭐ 1 STAR — EXTREMELY DISAPPOINTING AND A SHOCKING DECLINE IN STANDARDS

I have been staying at the Hyatt Amritsar for approximately 15 years, which makes this experience even more disappointing. Having returned to this hotel repeatedly over the years, I have seen a dramatic decline in both service standards and the overall level of hospitality. This latest stay was, quite frankly, one of the worst hotel experiences I have ever had.

The level of service was absolutely unacceptable. I repeatedly requested room service items which simply never arrived, despite chasing them numerous times. Basic requests were ignored and there was seemingly no urgency, accountability or ownership from the staff.

The quality of the food has also deteriorated significantly. Even more concerning, despite making it very clear that we had severe allergies, we were still served items that should never have been provided without checking properly. For example, we were served bread and butter despite specifically informing the team about our allergies. This is not just poor service — when allergies are involved, it raises serious concerns about whether guest safety is actually being taken seriously.

The handling of the Hyatt loyalty programme was another complete failure.

I booked through an OTA because the rate was cheaper and fully understood that I would not receive Hyatt points. However, because I am a member of the Hyatt rewards programme, I specifically asked the front desk whether there was any benefit they could offer under the programme, and I was explicitly told that complimentary breakfast would be provided.

Based on that confirmation, I accepted it and proceeded with my stay. Then, on my last day, I was suddenly told that the breakfast items were chargeable.

So which is it? Why tell a guest something is complimentary and then attempt to charge them afterwards?

When I challenged this, the situation became even worse.

Cons:

⭐ 1 STAR — EXTREMELY DISAPPOINTING AND A SHOCKING DECLINE IN STANDARDS

I have been staying at the Hyatt Amritsar for approximately 15 years, which makes this experience even more disappointing. Having returned to this hotel repeatedly over the years, I have seen a dramatic decline in both service standards and the overall level of hospitality. This latest stay was, quite frankly, one of the worst hotel experiences I have ever had.

The level of service was absolutely unacceptable. I repeatedly requested room service items which simply never arrived, despite chasing them numerous times. Basic requests were ignored and there was seemingly no urgency, accountability or ownership from the staff.

The quality of the food has also deteriorated significantly. Even more concerning, despite making it very clear that we had severe allergies, we were still served items that should never have been provided without checking properly. For example, we were served bread and butter despite specifically informing the team about our allergies. This is not just poor service — when allergies are involved, it raises serious concerns about whether guest safety is actually being taken seriously.

The handling of the Hyatt loyalty programme was another complete failure.

I booked through an OTA because the rate was cheaper and fully understood that I would not receive Hyatt points. However, because I am a member of the Hyatt rewards programme, I specifically asked the front desk whether there was any benefit they could offer under the programme, and I was explicitly told that complimentary breakfast would be provided.

Based on that confirmation, I accepted it and proceeded with my stay. Then, on my last day, I was suddenly told that the breakfast items were chargeable.

So which is it? Why tell a guest something is complimentary and then attempt to charge them afterwards?

When I challenged this, the situation became even worse.

2026-09-14 • via Nuitee
V
VIPIN • family_with_children • in
8
Good
Pros:

Hotel is very good and near the mall
My children lots of enjoy
Very good room and very good persons in this hotel.

Cons:

Your team not include breakfast and dinner in this hotel.
Online form tick the both options and my family stay in one comboo room but your side not including my small child book only two adults and one child in yhe place of three children.

2026-09-13 • via Nuitee
N
Narayanan • solo_traveller • in
10
Pros:

Well located. Professional staff. Would like to call out - Executive Chef Swapnil Dora & Sous Chef Kedar and the manager on the floor - Ishu Mohan Sharma: they went out of the way to ensure our dietary requirements were met. The food was outstanding.

Cons:

Nothing in particular

2026-09-13 • via Nuitee
V
Vishesh • solo_traveller • in
10
2026-09-12 • via Nuitee
M
Manpreet Singh • solo_traveller • in
2
Pros:

Hi , Just the Breakfast was Reasonably ok..

Cons:

Hi , Bad Service at Reception 45 minutes to check in Despite being pre booked Rooms in very poor Condition Different than shown online ...would not Recommend any one...Sorry State of Affairs not expected from Hyatt...

2026-09-11 • via Nuitee
N
Naresh • couple • in
8
Pros:

Near temple & Mall

2026-09-08 • via Nuitee
G
Gurmeet • extended_group • au
8
2026-09-07 • via Nuitee
F
Firat Sukru • solo_traveller • tr
8
Good option for Amritsar Stay - Enjoy
Pros:

Experienced and helpful staff
Shuttle to Golden Temple
Just next to Nexus Shopping Mall

Cons:

Breakfast room is a bit busy; not well organised
I requsted 1-hour late checkout but only aşlowed for 30-min

2026-09-06 • via Nuitee
E
Ekant Singh • solo_traveller • in
2
Very noisy room
Pros:

The most noisy room .on elevator midlanding .

Cons:

I had asked for early checkin .they refused asking for extra fees. I paid at hotel at 08:15 hrs where room had to be allocated and given at 15:00 hours .. they gave me a room 1812 bang on the elevator, walk way to other rooms .it became noisy till 4 am of the next morning and I had to take a flight at 730 .. despite my request they dint change or gave a better room..would not recommend to another guest .

2026-09-05 • via Nuitee
H
Harpreet • couple • in
9
Overall good experience
Pros:

Location was superb

Cons:

The room size is little small

2026-09-04 • via Nuitee
A
Ajay • extended_group • in
5
Not coming again
Pros:

Location only

Cons:

Service very poor specially during b’fast …45 min waiting for omelette 😬😬not manage properly….restaurant service also very very slow

2026-09-04 • via Nuitee
M
Manpreet Singh • family_with_children • nz
9
2026-09-03 • via Nuitee