Vienna House by Wyndham Andel's Berlin

Hotels
•
Vienna House by Wyndham
8.2 (12189 reviews)
Landsberger Allee 106 , Berlin , DE
+49 30 4530530

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location near S-Bahn and tram
Friendly and helpful staff (specific praise for front desk)
Comfortable, well-equipped rooms and beds
Large pleasant lobby and notable 14th-floor bar
Extensive, praised breakfast
Spa and fitness access (even on day of departure)
Cons:
Significant housekeeping/cleanliness failure reported (room not cleaned for a week, insects, unpleasant smells)
Occasional operational issues (booking system problems, keycards deactivated)
Broken coffee machine in lobby
Noisy elements in rooms (AC, mysterious clicking)
Sauna disturbances from other guests and lack of signage
Lack of small children's play areas for families

Categories

Cleanliness
6.5
Mixed reports: several guests call the hotel very clean, but one guest reported severe housekeeping failures (room not cleaned for a week, towels not replaced, unpleasant smells, insect issues), lowering the score.
Service
9.1
Strong positive mentions of friendly and helpful staff (multiple reviews, specific praise for front desk staff Abdul); a few operational issues (booking system trouble, delayed housekeeping, keycards deactivated) but overall service is consistently praised.
Location
9.3
Consistently described as excellent and very central, next to S-Bahn and tram stops; repeatedly noted as a major positive.
Room Quality
8.6
Mostly positive: comfortable, well-equipped rooms and beds, good bathrooms (shower and tub); isolated negatives include reports of springy mattresses and night noises (AC, clicking).
Amenities
8
Good lobby, bar (14th floor) and spa/fitness access noted positively; some negatives such as a broken coffee machine in the lobby, noisy sauna use by other guests, and lack of small children's play areas.
Value for Money
7
Perceived as weaker by some guests: one detailed review stated the breakfast and overall service did not justify the price; others implicitly accept the price for quality, so score is below average.
Food and Beverage
9.1
Breakfast is repeatedly praised as extensive and excellent in multiple reviews; one guest found breakfast weak/repetitive, but overall sentiment is strongly positive.
Overall Experience
8
Overall positive guest experience with very good location, friendly staff and strong breakfast, tempered by isolated but significant service/cleanliness failures for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Panoramic Views and Michelin-Star Restaurant
Indulge in breathtaking views of Berlin from the bar and savor exquisite culinary delights at the Michelin-star awarded restaurant.

Luxurious Spa and Fitness Facilities
Relax and rejuvenate at the 550 m² SpaSphere with saunas, hot tub, fitness studio, and relaxation terraces, ensuring a peaceful escape from the bustling city.

Stylish Rooms and Award-Winning Service
Experience elegance and comfort in the stylish, air-conditioned rooms equipped with modern amenities. Delight in exceptional service and exquisite dining above the rooftops of Berlin at the star restaurant Skykitchen.

Book now for an unforgettable stay at Vienna House by Wyndham Andel's Berlin, where luxury and convenience meet seamlessly.

Important information:

Please note that drivers must buy an Umweltplakette fuel-emission sticker in order to enter central Berlin.

Our wellness area is designed as a clothing-optional oasis of well-being and is reserved for guests aged 16 and over.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Location

Guest Reviews

8.2
Based on 12189 reviews
Cleanliness: 6.5
Service: 9.1
Location: 9.3
Room Quality: 8.6
Amenities: 8
Value for Money: 7
Food and Beverage: 9.1
Overall Experience: 8
K
Kristina • couple • de
10
2026-10-31 • via Nuitee
N
Nico • solo_traveller • de
9
2026-10-31 • via Nuitee
K
Kristina • couple • de
10
2026-10-31 • via Nuitee
D
Danielle Hofacker • solo_traveller • br
7
Pros:

Quarto e localização

2026-10-29 • via Nuitee
S
Sarah Emily • solo_traveller • de
7
2026-10-29 • via Nuitee
S
Schäfer • family_with_children • de
5
2026-10-29 • via Nuitee
C
Celle85 • family_with_children • de
9
2026-10-29 • via Nuitee
L
Lori • extended_group • us
9
Pros:

Lobby area was nice to hang out in

Cons:

Coffee machine was inoperable in lobby.

2026-10-28 • via Nuitee
A
Anton V. • couple • hu
10
2026-10-28 • via Nuitee
A
Anton V. • extended_group • hu
10
2026-10-28 • via Nuitee
S
Serhiy • extended_group • at
4
Pros:

Единственное что трамвай и S-ban рядом.

Cons:

Никогда больше не остановимся в этом отеле. Несмотря на бронирование на двоих, нас поселили в номер с комплектом полотенец, подушек и одеял приготовленных на одного. После жалобы принесли дополнительный комплект полотенец, подушку и одеяло нашли в шкафу, но воду в номер так и не поставили.

За неделю проживания номер ни разу не убрали, не заменили воду и полотенца. Для отеля с заявленными четырьмя звездами пружинные матрасы и всего два полотенца, в ванной только жидкое мыло — совершенно неприемлемо. В ванной при открытом окне появляется неприятный запах. На окнах нет москитных сеток, поэтому в номере были комары, а стены были в следах от убитых насекомых.

Завтрак за такую цену очень слабый: каждый день одно и то же, выбор не соответствует уровню и стоимости отеля. Качество проживания и сервиса совершенно не оправдало ожиданий.

2026-10-27 • via Nuitee
J
Jennifer • couple • de
8
Pros:

Ein sehr schönes und sauberes Hotel. Die Lage ist super, alles sehr gut erreichbar.

2026-10-27 • via Nuitee
K
Karen • family_with_children • de
9
Pros:

Großes Hotel mit toller Lobby, die zum verweilen einlädt.
Zimmer gut ausgestattet, Betten sehr komfortabel. Bad mit Dusche und Wanne.
Frühstück sehr umfangreich ,Speiseraum groß, aber in Bereiche aufgeteilt, daher recht angenehm.
Die Bar im 14.Stock ist einen Besuch wert, toller Blick über Berlin. Reservierung empfohlen.
Das Hotel ist sehr zentral an S Bahn und Tram gelegen.

Cons:

Der Raumduft war extrem stark!

2026-10-27 • via Nuitee
C
Christian • family_with_children • de
8
2026-10-27 • via Nuitee
J
Jennifer • couple • de
8
2026-10-27 • via Nuitee
I
Iris • solo_traveller • de
9
Sehr empfehlenswert
Pros:

Personal im ganzen Haus sehr freundlich!

Cons:

Gab wohl System Schwierigkeiten mit der Buchung über Booking

2026-10-27 • via Nuitee
M
Mohammed • family_with_children • iq
10
Pros:

The location is great, next to public transportation, the staff are fabulous, I would specially thank Abdul at the front desk, he was very helpful and polite

Cons:

Almost nothing

2026-10-26 • via Nuitee
S
Sylvia • couple • de
8
Angenehm
Pros:

Gute Lage, schöne Zimmer, nettes Personal
Es galt das Angebot, am Abreisetag auch noch weiter den Spa - und Fitnessbereich zu nutzen, was sehr freundlich ist.

Cons:

Die Klimaanlage rauschte nachts, Aber man kann sie ausschalten. Auch dann, besonders nach dem Licht ausschalten, gibt es überall im Raum noch ominöse Knack-Geräusche, die dann aber aufhören.
Der Zimmerservice kam um 8:30 rein , um evtl. schon zu putzen, als wir noch geschlafen haben.
In der Sauna haben sich beide Male andere Gäste lautstark unterhalten und die Ruhe gestört, so dass es nicht wirklich erholsam war. Es gibt auch keine Hinweisschilder, um auf diese übliche Saunaregel hinzuweisen bzw, sich darauf zu berufen.
Unsere Zimmerkarten waren 2x deaktiviert vor der Check out- Zeit, so das wir nicht ins Zimmer kamen bzw. den Lift nicht nutzen konnten.
Zum Glück hatten wir keine Eile und es kam auch sofort eine freundliche Dame von der Rezeption, die uns aus den falschen Stockwerk "befreite".

2026-10-26 • via Nuitee
I
Iris • solo_traveller • de
9
2026-10-26 • via Nuitee
M
Masood • solo_traveller • sa
9
great home outsid home.
Pros:

Excellent Breakfast, excellent location and helpful staff. The hotel was near to tram and subway station to roam around the city. staff was very helpful and gave me extra one hour late checkout for free.

Cons:

bathroom

2026-10-26 • via Nuitee