Blue Lagoon Hotel and Conference Centre

Hotels
8 (1549 reviews)
Blue Bend Place, Beacon Bay , East London , ZA

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
No elevator
Limited vegetarian options

Categories

Cleanliness
6.96
Rooms are clean and comfortable, but some reviews mentioned cleanliness issues.
Service
8.43
Staff provided great service overall, with some exceptions noted.
Location
8.97
The location is described as amazing and superb with easy access to the beach.
Room Quality
7.92
Rooms are spacious and comfortable, although a few minor issues were reported.
Amenities
7.45
Facilities were described positively, with a need for more options like vegetarian choices.
Value for Money
7.91
Many guests felt their stay was worth the money spent.
Food and Beverage
8.46
Breakfast was excellent with friendly service in the dining area.
Overall Experience
7.93
Guests had a good overall experience, enjoying their stay despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:47

Property Description

Tranquil Oasis in East London

At Blue Lagoon Hotel and Conference Centre, immerse yourself in the beauty of indigenous foliage meeting the Indian Ocean. Enjoy the outdoor pool, children’s pool, and BBQ area for relaxation.

Luxurious Accommodations

Choose from stylish garden-facing rooms or upscale lagoon-facing suites, all air-conditioned with modern amenities. Start your day with a complimentary breakfast before exploring the nearby beaches or enjoying the on-site facilities.

Surfer’s Paradise and Beyond

With Nahoon Reef at your doorstep, surfers will delight in the waves. For sports enthusiasts, squash and tennis courts are available, and golfers will appreciate the proximity to East London Golf Course. End your day at the “Upstairs On Blue” lounge with cocktails and sunset views.

Experience tranquillity and adventure at Blue Lagoon - book your stay now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ELS

Location

Guest Reviews

8
Based on 1549 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
J
Jerome • solo_traveller • za
7
2026-09-19 • via Nuitee
O
Obakeng • couple • za
3
I wouldn’t go back.
Pros:

The kitchen staff not attentive at all. I placed an order for a drink, starter and main. Twenty minutes later I had to follow up on my drink. After over 30 minutes my starter and main starter arrived a minute or two apart. I couldn’t even have my main because I was still full from the starter. No follow up on the drink. I just ended up leaving.

Cons:

The rooms need an update.

2026-09-19 • via Nuitee
D
DIANA • extended_group • za
6
2026-09-18 • via Nuitee
R
Rowen • solo_traveller • za
2
Cons:

Room smell of cigarette smoke. Curtains were see through and did not block any light from the car park. Toilet seat mouldy. Generally the room was very poorly maintained

2026-09-17 • via Nuitee
A
Annetjie • solo_traveller • za
6
2026-09-13 • via Nuitee
M
Magadla • couple • za
10
It was exceptionally, from reception, to room service and the breakfast
Pros:

It is clean and quiet

Cons:

I didn’t know how to open the door from outside😭

2026-09-13 • via Nuitee
N
Ntombentsha • solo_traveller • za
9
My stay was really good, thank you! I enjoyed my stay-the hotel was comfortable ,peaceful,
Pros:

I did not eat breakfast because I was running late for my meeting.

Cons:

N/A

2026-09-11 • via Nuitee
A
Annette • solo_traveller • za
9
Pros:

I regularly stay here when I am in East London for business. This hotel is well located.

2026-09-10 • via Nuitee
L
Lulamile • solo_traveller • za
4
Pros:

Na

Cons:

Noise was excessive n you can't sleep

2026-09-10 • via Nuitee
X
Xolani • solo_traveller • za
10
Blue lagoon is the best of the best! Enjoyed my stay.
Pros:

This hotel always exceeds my expectations, it is so clean, has friendly staff members, great breakfast with varieties. The bonus for me is that they have the same day laundry service and they will bring the clothes into your room after the service. I sleep so peacefully in this hotel, I never experienced any challenges with noise. Blue lagoon is the best of the best!!! Oh, one more thing their highlander restaurant has amazing and delicious food.

Cons:

Not applicable - the hotel exceeded my expectations

2026-09-08 • via Nuitee
S
sivuyile mange • solo_traveller • za
8
Pros:

Location and food.

Cons:

Misunderstanding on inclusion of breakfast.

2026-09-07 • via Nuitee
L
Lungile • couple • za
10
Pros:

Everything. The staff was friendly and very helpful. The room was very lovely and comfortable. The food amazing,both dinner and breakfast. Really had a good stay..

2026-09-07 • via Nuitee
A
Andile • solo_traveller • za
9
My stay was great
Pros:

The location and the room

Cons:

The other guests who were not considerate and made noise the entire night until early hours of the morning.

2026-09-07 • via Nuitee
S
Susan • couple • au
9
Staff was reasonably helpful in dining area . Reception staff was exceptionally sufficient and even extended our in room
Pros:

Beautiful location

Cons:

The nouse and mayhem of African guests in the bar next to s formal dining area

2026-09-07 • via Nuitee
P
Pretty • solo_traveller • za
8
2026-09-01 • via Nuitee
S
Sesethu • couple • za
9
Everything was good and enjoyed breakfast so much
Pros:

Cleanliness

Cons:

No sea view

2026-08-31 • via Nuitee
Z
Zintle • extended_group • za
10
My stay was very comfortable
Pros:

The accessibility,the food and the views.

Cons:

Nothing really

2026-08-31 • via Nuitee
S
Siyabonga • couple • za
7
2026-08-31 • via Nuitee
L
Lesego Kelepetsweng • couple • za
10
Pros:

All

Cons:

Nothing

2026-08-27 • via Nuitee
C
charmaine • solo_traveller • za
9
Pros:

The quietness. Calmness. Cleanliness. Friendly staff especially the once cleaning the suites. Breakfast was good.

Cons:

The light from the stoep penetrating through the glass walls too bright. I need a very dark room to sleep. Suggest to maybe have blinds on the side were the stoep light stays on the whole night.

2026-08-27 • via Nuitee