Mercure Aix-En-Provence Sainte-Victoire

Hotels
•
Mercure
7.7 (164 reviews)
D7N , Châteauneuf-le-Rouge , FR

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very friendly, professional and helpful staff
Calm, scenic location close to attractions
Spacious rooms with comfortable beds and good AC
Excellent, varied breakfast with fresh options
Large pool and attractive outdoor grounds
Good parking and convenient setting
Cons:
Pool cleanliness issues reported multiple times
Inconsistent restaurant quality; some dishes poorly prepared/presented
Housekeeping lapses (towels left damp, dust/hair, missed cleaning)
Breakfast/restaurant perceived as expensive for the quality
Some rooms impersonal decor and small TV without streaming
Occasional noise/poor sound insulation and lighting problems

Categories

Cleanliness
5.5
Multiple guests reported issues: dirty pool bottom, dusty floors and hairs, towels left damp and not changed, and moisture/ventilation problems in the bathroom.
Service
9.2
Consistently praised staff: welcoming, professional and very helpful across reception and restaurant service; isolated complaint about slow/no service at the bar.
Location
8.8
Frequently highlighted as a major plus: calm setting, close to sights, beautiful surroundings and good parking—very convenient.
Room Quality
7.2
Rooms described as spacious with comfortable beds and good air conditioning, but some find decoration impersonal, TV too small and occasional maintenance/lighting issues.
Amenities
7.8
Good amenities overall (large pool, AC, parking, pleasant grounds); pool and some facilities suffer from cleanliness/maintenance lapses at times.
Value for Money
6
Several guests felt the price—especially for breakfast and restaurant dishes—was high relative to the quality in some cases.
Food and Beverage
7.5
Breakfast widely praised (varied, fresh juices, good selection); restaurant received mixed reviews with some poorly prepared/presented dishes.
Overall Experience
9.6
Overall stay left a very positive impression thanks to location, staff and breakfast; cleanliness and some restaurant issues reduced perfection but did not overpower the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:24

Property Description

Luxurious Accommodation
Experience elegance and comfort at Mercure Aix-en-Provence Sainte-Victoire Hotel. Each air-conditioned guest room features a TV and a private bathroom, ensuring a relaxing stay.

Gastronomic Delights
Indulge in a culinary journey at our restaurant, serving innovative seasonal dishes. Whether you choose the charming dining room or the picturesque terrace, a delightful dining experience awaits.

Leisure and Convenience
Enhance your stay with tennis lessons just 800 meters away, offering a fun activity for sports enthusiasts. With free WiFi, free parking, and proximity to Marseille Provence Airport, convenience is at your fingertips.

Experience luxury, gastronomy, and leisure at Mercure Aix-en-Provence Sainte-Victoire Hotel. Book now for an unforgettable stay.

Important information:

3 baby cots are available from reception. If you need a baby cot, please confirm with reception before arrival.

Please note that children under 12 years old can enjoy breakfast for free.Swimming pool: Closed from Sun, Nov 15, 2026 until Thu, Apr 15, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Location

Guest Reviews

7.7
Based on 164 reviews
Cleanliness: 5.5
Service: 9.2
Location: 8.8
Room Quality: 7.2
Amenities: 7.8
Value for Money: 6
Food and Beverage: 7.5
Overall Experience: 9.6
D
Dewar • couple • gb
10
Very good holiday
Pros:

Lovely staff great pool & facilities and good resturant

2026-09-19 • via Nuitee
L
Laurent • solo_traveller • fr
10
2026-09-14 • via Nuitee
A
Andrea Carlo • family_with_children • it
9
2026-09-05 • via Nuitee
J
Joseph • couple • fr
2
Cons:

Le séjour m’a était facturé 2 fois

2026-09-04 • via Nuitee
J
Jose • family_with_children • es
10
2026-09-01 • via Nuitee
H
harry • solo_traveller • fr
10
2026-08-27 • via Nuitee
O
odile • solo_traveller • fr
8
Pros:

La restauration, la piscine

Cons:

Chambre vieillissante, moquette tachée et usée, lumière des toilettes défectueuse, piscine à renover

2026-08-22 • via Nuitee
S
Scotto • solo_traveller • mc
9
2026-08-20 • via Nuitee
A
Annick • solo_traveller • fr
9
très bon souvenir
Pros:

les jardins exceptionnels
la gentillesse du personnel
l excellente nourriture

Cons:

je dirais le fait si il soit excentré
mais cela permet de se reposer vraiment
un autre bémol , personne au bar de la piscine. avec cette chaleur c était éprouvant.

2026-08-19 • via Nuitee
J
Jonathan • couple • be
10
Memorable
Pros:

Le lieu, la flexibilité et l’adaptabilité du personnel, le cadre et la chambre !

2026-08-17 • via Nuitee
A
Annick • solo_traveller • fr
8
2026-08-16 • via Nuitee
S
sylvain • family_with_children • fr
10
2026-08-16 • via Nuitee
V
Valeriano • couple • it
8
Ottimo per rigenerarsi con un tuffo in piscina e per riposarsi in mezzo alla campagna. Consigliato per una tappa.
Pros:

Accoglienza alla reception. Uso della piscina per gli ospiti. Disponibilità di parcheggio.

Cons:

Piccoli dettagli sulla pulizia potrebbero essere migliorati.

2026-08-12 • via Nuitee
G
giordano • couple • it
7
2026-08-12 • via Nuitee
Y
Yvonne • couple • de
9
Schönes Hotel und sehr freundliches Personal
Pros:

Schöne Hotelanlage, große Zimmer, sehr sauber und gepflegt, reichhaltiges Frühstücksbuffet

2026-08-11 • via Nuitee
J
Juanita Stella • family_with_children • co
8
2026-08-11 • via Nuitee
C
Cedric • family_with_children • fr
10
Pros:

Le site est magnifique

2026-08-10 • via Nuitee
W
wilfried • couple • il
10
2026-08-09 • via Nuitee
Y
Yahad67 • solo_traveller • fr
10
Pros:

Super séjour et personnel très agréable, bon accueil

2026-08-08 • via Nuitee
P
Pascal • solo_traveller • fr
5
Déçu
Pros:

Le calme de l endroit
La chambre
La douche

Cons:

La piscine sale
L' attente au bar pour ne pas être servie
Le petit déj sans trop de choix

2026-08-06 • via Nuitee