PCM Forum Alcalá

Hotels
8.2 (2924 reviews)
Bulgaria, 2 , Alcalá de Henares , ES

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Great location
Cons:
Issues with cleanliness
Occasional noise disturbances
High breakfast costs

Categories

Cleanliness
7.45
Multiple reviews mention cleanliness issues, including dusty appliances and unsatisfactory housekeeping.
Service
8.95
Generally positive sentiment about attentive and friendly staff.
Location
8.95
Many reviews highlight the convenience of the hotel's location near the center and transport options.
Room Quality
7.95
Consistently described as spacious and comfortable with some concerns about furnishings.
Amenities
7.95
Positive feedback regarding the amenities, although some issues with specific items noted.
Value for Money
7.95
Mixed sentiment; some felt the price was fair while others considered it high.
Food and Beverage
7.95
Breakfast and food options received mixed reviews, with mentions of high costs.
Overall Experience
8.45
Overall positive feedback, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:47

Property Description

Luxurious Design Hotel in Alcalá de Henares
Located in the heart of Alcalá de Henares, the PCM Forum Alcalá is a stylish design hotel offering easy access to Madrid by car.

Top-notch Amenities
Indulge in relaxation with a hot tub boasting stunning summer views and unwind in rooms equipped with flat-screen TVs and soundproofing. Enjoy seamless connectivity with complimentary WiFi throughout the hotel.

Charming Rooftop Terrace
Experience serenity at the rooftop solarium and terrace (open seasonally), providing a perfect spot to soak up the sun. Explore nearby historic gems like Alcalá University and the Cathedral on foot.

Convenient Location
With a private car park and proximity to key attractions and major roads, including the UNESCO site, this hotel is ideal for both leisure and business travelers. Book now for a memorable stay at PCM Forum Alcalá!

Important information:

Please note the maximum occupancy cannot be exceeded.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

When booking more than 5 rooms or 10 nights, different policies and additional supplements may apply.

Please note that the sun terrace with jacuzzi are only available during the summer months from 12:00 to 20:00h and it works under reservation in advance by capacity control.

These facilities may also not be available due to private events.

From July 28 to August 23, both included, our restaurant will only offer breakfast and dinner service

Please note that terrace and the solarium on the rooftop is opened only during summer time. It is currently closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.2
Based on 2924 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 7.95
Overall Experience: 8.45
J
julio • couple • es
5
2026-09-19 • via Nuitee
A
Alessia • couple • it
8
2026-09-19 • via Nuitee
Гречко • family_with_children • es
10
2026-09-19 • via Nuitee
F
Freddy • couple • ie
8
2026-09-18 • via Nuitee
D
Diana Lucía • couple • es
7
2026-09-18 • via Nuitee
F
Felix • extended_group • es
9
Muy cómoda.
Pros:

Limpieza

Cons:

Los complementos del baño muy escasos, agua de cortesía.

2026-09-17 • via Nuitee
S
Sachin • solo_traveller • sg
10
Highly recommended
Pros:

Location - very close to public transportation to City Centre
Friendly and approachable staff.

2026-09-15 • via Nuitee
M
Mádigar Trans • couple • es
9
2026-09-14 • via Nuitee
N
Nevenka • couple • nl
8
2026-09-14 • via Nuitee
R
Rosana • couple • es
7
Pros:

El desayuno mejorable

Cons:

La habitacion

2026-09-13 • via Nuitee
M
Mercedes • couple • es
6
Camas poco firmes y confortables
Cons:

Las camas son muy incómodas

2026-09-12 • via Nuitee
N
Nicole • couple • it
8
2026-09-11 • via Nuitee
N
Nuria • solo_traveller • es
9
2026-09-11 • via Nuitee
E
Eloisa • solo_traveller • es
9
2026-09-10 • via Nuitee
C
Chris • solo_traveller • gb
10
2026-09-08 • via Nuitee
E
Enrique • family_with_children • es
9
2026-09-07 • via Nuitee
D
Daniel • couple • es
10
Cons:

Se les pasó vaciar el cenicero de la terraza.

2026-09-07 • via Nuitee
M
Marta • solo_traveller • es
10
Relajación total en el jacuzzi y fuera de él
Pros:

Me dieron la habitación más grande posible (era casi un piso jaja). Salón con sofá, escritorio, tele, pasillo con armario con albornoces y zapatillas, y luego la habitación propiamente dicha con la cama grande y otra tele. Y, por último, y lo más importante, un gran baño con dos lavabos, una ducha y, la estrella de la corona, la bañera de hidromasaje o jacuzzi. Una gozada. Gracias a que estaba al final del pasillo y tan grande, estaba completamente insonorizada, no oí nada durmiendo, ni el pasillo, ni la otra habitación contigua... Lo agradezco mucho, casi siempre acabo teniendo molestias especialmente del pasillo.
También destacar que por problemas de la vida había perdido mi DNI y me aceptaron con fotografía, algo excepcional, pero que tengo que destacar porque no había hotel que me lo aceptara a dos días antes de venir a Alcalá.
Las instalaciones del hotel en general de buena calidad. No pude probar la piscina/jacuzzi de la azotea pero fui a echar un vistazo y solo había dos personas, se respiraba paz, me he quedado con ganas de relajarme ahí también. PD: al menos en esta habitación/suite en la mesa había un libro tipo enciclopedia sobre Alcalá. No me dio tiempo leerlo pero le eché un vistazo y me pareció muy interesante para conocer la ciudad mucho más allá de un folleto turístico.

Cons:

Lo único malo es que no funcionaba la cisterna (problemas que pueden pasar) y que el agua de la alcachofa de la ducha no tenía presión.

2026-09-06 • via Nuitee
M
Maria • solo_traveller • gb
7
Pros:

The location was good. The bed was comfortable. Pool was nice.

Cons:

Breakfast was expensive and the one day we had it, it was poor.
Room was a bit soulless and lacked any little extras you might expect from a 4 star hotel.

2026-09-05 • via Nuitee
P
Patriii • couple • es
10
2026-09-03 • via Nuitee