Holiday Inn Express San Jose Costa Rica Airport by IHG

Hotels
•
Holiday Inn Express
8.6 (2738 reviews)
1 Kilometer East Of Juan Santamaria Airport , Alajuela City , cr

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Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Electric car charging station
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Close to airport
Good breakfast
Comfortable beds
Cons:
Missing fridge and microwave
Noisy air conditioning
High price for amenities

Categories

Cleanliness
8.33
Most reviews indicate the rooms were clean, though some concerns about noise and minor issues are noted.
Service
9.11
Positive remarks about the staff's friendliness and helpfulness, especially noted in birthday surprise and breakfast service.
Location
9.15
Many reviews appreciate the proximity to the airport and shuttle service, making it ideal for transit travelers.
Room Quality
8.1
General satisfaction with room comfort and cleanliness, though several reviews noted missing amenities like a fridge.
Amenities
8.63
Amenities such as the shuttle service and pool received positive mentions, but some concerns about additional costs.
Value for Money
8.09
Some mentions of the hotel being a bit expensive for what is offered, which slightly affects the perceived value.
Food and Beverage
8.65
Breakfast was frequently praised, though some feel it could be improved in terms of cost or options.
Overall Experience
8.71
Overall, a satisfying experience for many, with particular praise for convenience and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:07

Property Description

Experience comfort and convenience at the Holiday Inn Express San Jose Airport, your perfect getaway just 1.5 km from the airport.

24-Hour Shuttle Service
Take the stress out of travel with our complimentary 24-hour airport shuttle, ensuring you arrive at your destination with ease.

Relax and Recharge
Unwind in our inviting outdoor pool or maintain your fitness routine in our well-equipped gym, designed with your leisure in mind.

Delicious Complimentary Breakfast
Start your day right with our hearty breakfast buffet featuring eggs, bacon, cereals, and delectable cinnamon rolls – perfect for on-the-go convenience.

Book your stay at the Holiday Inn Express San Jose Airport today for an unforgettable travel experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.6
Based on 2738 reviews
Cleanliness: 8.33
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.65
Overall Experience: 8.71
J
Jason • solo_traveller • us
5
2026-06-13 • via Nuitee
D
Dolores • couple • es
10
Espléndida
Pros:

Todo , el personal y las instalaciones

Cons:

Nada

2026-06-12 • via Nuitee
A
Artola • solo_traveller • ni
4
Pros:

Me gustó la habitación súper moderna

Cons:

El personal del área de restaurante

2026-06-12 • via Nuitee
D
David • solo_traveller • us
10
Pros:

The location was very good. They pro item a nice room that was conformable. A very nice breakfast of a good verity from fruits and pastries to the main breakfast items. Staff was very pleasant.

2026-06-11 • via Nuitee
U
Ulf • family_with_children • se
8
Pros:

Bra rum och sköna sängar

Cons:

Kallt i gemensamma utrymmen. Papptallrikar och plastbestick

2026-06-11 • via Nuitee
S
Susan • couple • us
10
Another fabulous stay at Holiday InnExpress San Jose Costa Rica with the brightest rooms and most wonderful staff
Pros:

Closeness to airport and airport shuttle which is excellent. Staff is fabulous, rooms bright and clean, great breakfast

Cons:

First time out bathroom had a urine odor

2026-06-11 • via Nuitee
H
Halladay • solo_traveller • cr
10
Convenient nice hotel near the airport!
Pros:

Clean, nice staff.

Cons:

Nothing

2026-06-09 • via Nuitee
N
Niurka • solo_traveller • us
10
Pros:

Atención y habitación

Cons:

Precio

2026-06-08 • via Nuitee
B
Barbara • couple • us
10
Pros:

Staff, location and price.

Cons:

Our room was far from front desk.

2026-06-08 • via Nuitee
R
russo • solo_traveller • ar
10
Pros:

La cercanía con el aeropuerto , el transfer al mismo y el tamaño de las habitaciones.

Cons:

Nada

2026-06-07 • via Nuitee
A
Anna • solo_traveller • at
10
Top für ein längeres Layover!
Pros:

Shuttle Service zum Hotel klappt super - man kann nicht laufen (die Autobahn ist dazwischen). Zimmer war groß und sauber, das Personal sehr höflich. Das Frühstücksbuffet hatte eine gute Auswahl. Der Pool war wirklich eine schöne Abkühlung und guter Ort um zwischen zwei Flügen kurz zu entspannend.

Cons:

Es gibt kein Restaurant oder Bar aber einen Dennys gegenüber und eine Hotelbar die Straße runter. Im Hotel ist auch ein kleiner Snackmarkt.

2026-06-06 • via Nuitee
R
rebeca • family_with_children • cr
7
2026-06-06 • via Nuitee
L
LuAnne • couple • us
9
2026-06-03 • via Nuitee
R
Rafael S • couple • ec
8
2026-06-03 • via Nuitee
M
Melissa • solo_traveller • us
10
2026-06-01 • via Nuitee
L
Lea • family_with_children • de
7
In Ordnung für eine Nacht
Pros:

Gute Lage in Flughafennähe

Cons:

Zimmer riechen extrem muffig, Frühstück zwar vielfältig, aber qualitativ nichts besonderes.

2026-06-01 • via Nuitee
R
Ronald • solo_traveller • ca
10
Pros:

The hotel was perfect for what I needed. The staff were very professional and caring. Shuttle service was great both coming from and going to the airport. Rooms were great, a couple restaurants and a casino literally across the parking lot. Would stay here again.

Cons:

Nothing, everything was fine.

2026-05-31 • via Nuitee
R
Ronald • solo_traveller • ca
10
Pros:

The hotel was perfect for what I needed. The staff were very professional and caring. Shuttle service was great both coming from and going to the airport. Rooms were great, a couple restaurants and a casino literally across the parking lot. Would stay here again.

Cons:

Nothing, everything was great.

2026-05-31 • via Nuitee
O
orlando • couple • za
8
2026-05-31 • via Nuitee
D
Deidy • extended_group • do
10
2026-05-30 • via Nuitee