Holiday Inn Express San Jose Costa Rica Airport by IHG

Hotels
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Holiday Inn Express
1 Kilometer East Of Juan Santamaria Airport , Alajuela City , CR

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Clean rooms
Friendly staff
Close to airport
Good breakfast
Comfortable beds
Cons:
Missing fridge and microwave
Noisy air conditioning
High price for amenities

Categories

Cleanliness
8.33
Most reviews indicate the rooms were clean, though some concerns about noise and minor issues are noted.
Service
9.11
Positive remarks about the staff's friendliness and helpfulness, especially noted in birthday surprise and breakfast service.
Location
9.15
Many reviews appreciate the proximity to the airport and shuttle service, making it ideal for transit travelers.
Room Quality
8.1
General satisfaction with room comfort and cleanliness, though several reviews noted missing amenities like a fridge.
Amenities
8.63
Amenities such as the shuttle service and pool received positive mentions, but some concerns about additional costs.
Value for Money
8.09
Some mentions of the hotel being a bit expensive for what is offered, which slightly affects the perceived value.
Food and Beverage
8.65
Breakfast was frequently praised, though some feel it could be improved in terms of cost or options.
Overall Experience
8.71
Overall, a satisfying experience for many, with particular praise for convenience and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:07

Property Description

Convenient Location
Situated just 1.5 km from San Jose Airport, the Holiday Inn Express San Jose Airport offers easy access for travelers with its free 24-hour airport shuttle.

Modern Amenities
Enjoy a comfortable stay with an outdoor pool, gym, and bright rooms equipped with free Wi-Fi, cable TV, and convenient amenities like a coffee maker and free phone calls.

Delicious Dining Options
Start your day with a tasty breakfast buffet featuring eggs, bacon, and cinnamon rolls. For other dining options, explore the international restaurant and lively bar just steps away.

Book now for a relaxing and convenient stay at Holiday Inn Express San Jose Airport.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Guest Reviews

Cleanliness: 8.33
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.65
Overall Experience: 8.71
B
Bloom • solo_traveller • us
9
overall was great-- other than the mold.
Pros:

shuttle, workers, bed was super comfy

Cons:

The bathroom - when stepping out of the shower, there was mold and yucky green stuff on that side of the toilet. The other side was fine. also mold on the shower door

2026-10-13 • via Nuitee
P
Paul Congo • family_with_children • us
8
2026-10-13 • via Nuitee
K
karien • couple • nl
8
2026-10-12 • via Nuitee
J
Jaime • solo_traveller • cr
10
2026-10-12 • via Nuitee
M
Mark • solo_traveller • za
10
Worth it
Pros:

Overall it’s just great value for money. Staff are friendly. Breakfast is fantastic.

2026-10-12 • via Nuitee
S
Samara • solo_traveller • br
10
Pros:

Localização

2026-10-12 • via Nuitee
B
Brasbionique • solo_traveller • ni
9
Très bon hôtel
Pros:

L'amabilité du personnel qui était très arrangeant, le magnifique petit-déjeuner, la navette gratuite pour l'aéroport, les lits super confortables

Cons:

Prix de la boutique de souvenir trop élevés

2026-10-11 • via Nuitee
G
Gary • solo_traveller • us
10
2026-10-11 • via Nuitee
D
Diego • couple • cr
10
2026-10-10 • via Nuitee
D
Daniel • family_with_children • ch
8
2026-10-09 • via Nuitee
D
Danny • solo_traveller • il
9
2026-10-08 • via Nuitee
C
carla • couple • cl
10
2026-10-08 • via Nuitee
B
Brittany • couple • us
3
Mold beware! Smelled awful.
Pros:

Location to airport

Cons:

We regret going to this hotel so badly we are trying to save money and be close to the airport the last night, but this place reeked of mold and had poor ventilation. I actually found it difficult to breathe. We Tried moving rooms and it didn’t seem to make a difference between the first and second floor. Some of the staff was a little rude.

2026-10-08 • via Nuitee
K
Kerlange • couple • ca
1
2026-10-08 • via Nuitee
C
Cécile • couple • mx
10
Pros:

Au top

2026-10-07 • via Nuitee
M
Martina • solo_traveller • de
10
2026-10-07 • via Nuitee
A
AH_DE • solo_traveller • de
10
Close to airport / convenient airport-shuttle
Pros:

Very modern, American-style hotel, super convenient when you have an early flight or late arrival.

2026-10-07 • via Nuitee
D
Dalia • solo_traveller • au
10
Pros:

Personal del desayuno increible, amable, super cordiales

2026-10-07 • via Nuitee
T
Timo • extended_group • de
9
Gutes Hotel für die erste Übernachtung nachdem Flug. Nicht mehr, aber auch nicht weniger.
Pros:

Lage zum Flughafen

2026-10-07 • via Nuitee
A
Ashley • solo_traveller • ca
7
2026-09-19 • via Nuitee