Holiday Inn Express San Jose Costa Rica Airport by IHG

Hotels
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Holiday Inn Express
1 Kilometer East Of Juan Santamaria Airport , Alajuela City , cr
+50624430043

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Clean rooms
Friendly staff
Close to airport
Good breakfast
Comfortable beds
Cons:
Missing fridge and microwave
Noisy air conditioning
High price for amenities

Categories

Cleanliness
8.33
Most reviews indicate the rooms were clean, though some concerns about noise and minor issues are noted.
Service
9.11
Positive remarks about the staff's friendliness and helpfulness, especially noted in birthday surprise and breakfast service.
Location
9.15
Many reviews appreciate the proximity to the airport and shuttle service, making it ideal for transit travelers.
Room Quality
8.1
General satisfaction with room comfort and cleanliness, though several reviews noted missing amenities like a fridge.
Amenities
8.63
Amenities such as the shuttle service and pool received positive mentions, but some concerns about additional costs.
Value for Money
8.09
Some mentions of the hotel being a bit expensive for what is offered, which slightly affects the perceived value.
Food and Beverage
8.65
Breakfast was frequently praised, though some feel it could be improved in terms of cost or options.
Overall Experience
8.71
Overall, a satisfying experience for many, with particular praise for convenience and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:07

Property Description

Convenient Location
Situated just 1.5 km from San Jose Airport, the Holiday Inn Express San Jose Airport offers easy access for travelers with its free 24-hour airport shuttle.

Modern Amenities
Enjoy a comfortable stay with an outdoor pool, gym, and bright rooms equipped with free Wi-Fi, cable TV, and convenient amenities like a coffee maker and free phone calls.

Delicious Dining Options
Start your day with a tasty breakfast buffet featuring eggs, bacon, and cinnamon rolls. For other dining options, explore the international restaurant and lively bar just steps away.

Book now for a relaxing and convenient stay at Holiday Inn Express San Jose Airport.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

Cleanliness: 8.33
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.65
Overall Experience: 8.71
P
Paul • couple • be
8
Pros:

Dichtbij luchthaven én autoverhuur.
Lekker ontbijt.

Cons:

Airco op kamer maakt veel lawaai.

2026-07-03 • via Nuitee
K
Katelyn • family_with_children • us
10
Pros:

Breakfast exceeded our expectations.

2026-07-02 • via Nuitee
C
Cordon • solo_traveller • gt
10
Pros:

La Atencion en la Comida y con la Gerente mas personal de entrada al hotel todos excelente.

Cons:

Todo bien. Solo dar un poco mas de tiempo de salida.

2026-07-01 • via Nuitee
C
CEJimenez • solo_traveller • gt
9
Pros:

El servicio fue excelente. El personal siempre estuvo atento y deseoso de ayudar.
Salía muy temprano, antes de la hora del desayuno y me dieron una bolsa con snacks para llevar

Cons:

El ascensor necesita ser revisado.

2026-07-01 • via Nuitee
E
Eric • family_with_children • us
10
Best international airport accommodations we’ve experienced in terms of service, comfort, and convenience.
Pros:

5 minute shuttle transfer (free) to SJO. 15 minute walk back from Adobe Car Rental (or they can take you). Food options next door - we got takeout from Rosti Pollo, very good! Very friendly and helpful staff, nice pool, fitness room, they will prep a snack bag if you have to miss breakfast! We had an early flight and this was an excellent choice to make the morning stress free.

2026-06-30 • via Nuitee
Z
Zuzana • family_with_children • sk
10
Pros:

Raňajky boli fantastické, rovnako ako prístup zamestnancov. Ústretoví, usmiati a nápomocní.

2026-06-28 • via Nuitee
L
Lisa • solo_traveller • us
8
This staff are friendly and welcoming, the rooms are clean. I personally don’t care for carpet in the rooms. The bed was
Pros:

The location and the bed was comfortable.

Cons:

Car on the floor in the rooms.

2026-06-28 • via Nuitee
H
Helena • solo_traveller • gb
8
Pros:

The beds were so comfy, friendly receptionist and breakfast tasty and varied.

Cons:

Hair in shower. Would have loved a kettle!

2026-06-27 • via Nuitee
M
Marianne • family_with_children • us
10
Cons:

The breakfast wasn't great. I ended up grabbing a yogurt to go.

2026-06-27 • via Nuitee
L
Lucie • family_with_children • ca
7
2026-06-27 • via Nuitee
W
wayne • solo_traveller • us
9
2026-06-26 • via Nuitee
J
JOSE DANIEL • solo_traveller • cr
2
MUY CARO, MUY MALO
Pros:

La habitación bien limpia

Cons:

El cuarto tenía un aire acondicionado viejo. La comida esta regular para lo que pagué. El personal algo pedante.

2026-06-25 • via Nuitee
A
Alejandra • extended_group • cr
9
Muy bien
Pros:

Ubicación

Cons:

Me quedé encerrada en la piscina en la noche. No sabía que había que llevar la llave

2026-06-24 • via Nuitee
C
CAIO • solo_traveller • br
8
2026-06-24 • via Nuitee
J
Josue • solo_traveller • cr
10
Pros:

Camas
Ubicación

Cons:

Tarifa

2026-06-23 • via Nuitee
M
Marianne • solo_traveller • fr
5
Pros:

Le petit déjeuner était un ebonne surprise avec de nombreux fruits savoureux et la disponibilité du serveur.

Cons:

Nous avons choisi cet hôtel à côté de l'aéroport pour pouvoir vite nous reposer après le vol arrivé de nuit. Malheureusement, nous avons dû attendre l'enregistrement d'un groupe de plus de 20 adolescents qui n'arrivaient pas à organiser les chambres. Les 2 réceptionnistes nous ont fait attendre 40 minutes à minuit. Le côté Express de l'hôtel perd alors tout son sens.

2026-06-23 • via Nuitee
R
RILLA • solo_traveller • us
10
Great location and service!
Pros:

It was really close to the airport with a great shuttle service. But above all, the breakfast was phenomenal! I traveled all over CR and no other place had as much variety of local fruits as this breakfast place! It's also right across from Denny's which is really nice for when you arrive late for an early morning flight.

Cons:

The AC was hard to keep at the appropriate setting, but I'm sure there was a way to fix that!

2026-06-23 • via Nuitee
A
Angelique • solo_traveller • ca
8
2026-06-22 • via Nuitee
P
Patricia • extended_group • es
9
Pros:

Cerca del aeropuerto y de los puntos de recogida de coches.
El personal muy amable.
Las camas muy cómodas.

2026-06-22 • via Nuitee
O
Oslin • family_with_children • cr
10
Limpieza y Atención muy buena.
Pros:

Me gustó el señor que está en el desayuno, creo que se llama Mainor, se ve que disfruta lo que hace, siempre atento y servicial.

2026-06-20 • via Nuitee