Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great amenities
Cons:
Cleanliness issues
Lack of attentive service at times

Categories

Cleanliness
10
Mentioned issues with general cleanliness, particularly with breakfast service.
Service
10
General sentiment about staff friendliness and helpfulness, but some concerns about management responsiveness.
Location
10
Positive mentions about the hotel's charming and strategic location.
Room Quality
10
Comments on spectacular rooms, with minor issues regarding sound insulation.
Amenities
10
Highly praised amenities like the private sauna and breakfast offerings.
Value for Money
10
Good value based on overall experience, despite some price concerns for certain aspects.
Food and Beverage
10
Breakfast and restaurant highly rated, but some comments on service issues.
Overall Experience
10
Overall positive experiences highlighted throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:17

Property Description

Luxurious Alpine Retreat

Spa Bath and Private Pool

Indulge in the ultimate relaxation with rooms featuring spa baths and private pools on the balcony. Enjoy the picturesque views of the Val del Non mountains while unwinding in luxury.

Gourmet Dining Experience

Savor a culinary journey at our elegantly designed alpine-style restaurant. Delight your taste buds with a fusion of Trentino and international cuisine, amidst the serene ambiance of landscaped lawns and ponds.

Convenient Location

Located just 10 km from the Santuario di San Romedio and 32 km from Bolzano, Villa Orso Grigio offers the perfect blend of tranquility and accessibility for your mountain getaway.

Book your stay now at Villa Orso Grigio for a truly unforgettable experience.

Important information:

When booking a dinner, please note that beverages are not included in the meal.
Pets are allowed and a supplement of 25 euros per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

10
Based on 493 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
S
Shaya2451 couple es
9
Zu empfehlen, besonders.
Pros:

Frühstück war sehr gut und freundliche Bedienung.

Cons:

Der auf dem Bild blaue Badesee war schmutzig und fast leer.

2026-05-30 via Nuitee
D
D.Kri solo_traveller de
10
Kleines Schloss hotel zum verweilen
Pros:

Eine exklusive Unterkunft hat echt Spaß gemacht hier zu wohnen, Personal sehr freundlich und hilfsbereit einfach ein Erlebnis.

Cons:

Wer rum nörgeln möchte findet immer etwas-- wir jedenfalls nicht. Kommen gerne wieder.

2026-05-28 via Nuitee
R
Roman couple sk
10
Extraordinary stay
Pros:

This was really extraordinary stay. Our room had private pool (we have not used because it was cold outside, but it was really amazing). Room equiment including bathroom was brilliant. What was also really amazing are the staff from the hotel, which are great people always willing to help. Breakfast was great. No issues with parking

2026-05-27 via Nuitee
O
Oliver couple de
9
Für eine kleine Auszeit perfekt
Pros:

Das Hotel ist zwar etwas in die Jahre gekommen, aber super sauber. Das Frühstück und das Personal war super und lies keine Wünsche offen. Wir kommen gerne wieder.

Cons:

Das Hotel liegt etwas abseits von der Ortschaft und der Pool war leider noch nicht wieder in Betrieb genommen worden.

2026-05-26 via Nuitee
M
Maria solo_traveller it
8
Pros:

La colazione ottima

Cons:

Senza aria condizionata faceva caldo

2026-05-25 via Nuitee
V
Vitaly family_with_children sk
10
2026-05-23 via Nuitee
T
Tina solo_traveller at
10
2026-05-22 via Nuitee
S
Sonja couple de
8
Pros:

Bett sehr bequem - Zimmer und Bad sehr groß - Frühstück sehr viel

Cons:

Etwas in die Jahre gekommen - Pool dreckig - Zimmer sehr alt

2026-05-21 via Nuitee
H
Hal couple au
9
Very enjoyable
Pros:

Stylish accomodation in a scenic area, outstanding breakfast in a lovely breakfast room.
Nice forest walk at the end of the street.

Cons:

Waterline of the pool needed cleaning.

2026-05-21 via Nuitee
F
Francisco solo_traveller es
10
Apesar de do de está, merece lá pena
Pros:

Excepcional y lujosa

Cons:

Nada, las curvas para llegar y la cama pequeña de largo

2026-05-19 via Nuitee
M
Matthias solo_traveller de
10
Pros:

Das war wahrscheinlich das beste Hotel in den wir bis jetzt wahren. Nettes Personal, super Frühstück, großes Zimmer mit Pool.
Schade das wir nur eine Nacht da waren

Cons:

Um zu Fuß zum nächsten Ort zu kommen, sollte man fit sein.

2026-05-18 via Nuitee
T
Teodor couple ro
10
2026-05-13 via Nuitee
E
Eddi solo_traveller it
9
2026-05-13 via Nuitee
Q
Quang couple de
10
2026-05-09 via Nuitee
M
Maljas couple de
8
Beste Lage und Komfort! Nur 50€ wegen Jakusi, als Aufpreis ist nicht akzeptable.
Pros:

Fast alles war SUPER!

Cons:

Am Check In der Junge sagt: wir müssen noch zusätzlich 50€ für Zimmer mit Jakousi draussen bezahlen oder mit dem Aufpreis 100€ wenn Jakousi drinne im Zimmer ist! Ich habe bei Room-Bestellung schon die Option gewählt: mit Jakousi. Aber Option stand nicht drinne: Zuzahlung gegen Aufpreis. Eingentlich Frechheit...

2026-05-08 via Nuitee
R
Renza solo_traveller it
8
2026-05-06 via Nuitee
T
Toni solo_traveller it
9
Cons:

La pulizia è stavano ristrutturando mentre ero lì

2026-05-04 via Nuitee
H
Hathurusinghe A D couple gb
8
I enjoyed the location and the view.
Pros:

Location is extremely beautiful.
Our standard room had excellent view of mountains and the room architecture was so beautiful.
The natural beauty was excellent in this area of Italy.
Breakfast was good.
Standard room did not have a kettle but very reluctantly given one.
No free water was available in the room and payed for water as well.

Cons:

There was a hidden council tax added to the bill.
Bath tub was an old Jacuzzi which looked very complex and no one was brave enough to explain how it worked. It was used as the tub.
Few layers of dirty was seen in the tub.
Toilet was only 70 % clean.
If cleaned it will become one of the best bathrooms in hotels in Italy.
Only some high priced rooms have Jacuzzi and private swimming pools.
This hotel needs more refurbished.

2026-05-04 via Nuitee
L
Lorenzo couple it
10
2026-05-03 via Nuitee
V
Vojtech Pihrt extended_group cz
10
2026-05-03 via Nuitee