Hotel Cappello D'Oro, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.9 (4958 reviews)
Viale Papa Giovanni XXIII 12 , Bergamo , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Bathroom issues
Dinner menu needs improvement

Categories

Cleanliness
8.56
Most reviews indicate cleanliness was good, but some mention issues with bathrooms.
Service
9.53
Staff are consistently described as very helpful and kind.
Location
9.37
Numerous reviews praise the hotel's excellent location.
Room Quality
8.32
Some rooms noted as comfortable, but there are mentions of outdated bathrooms.
Amenities
8.85
Amenities were generally well-received, though some specific features need improvement.
Value for Money
8.91
Most guests felt the price was fair given the location and service.
Food and Beverage
8.56
Breakfast was well-received, but dinner options in the bistro could improve.
Overall Experience
9.13
Overall, guests reported a very enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:17

Property Description

Modern Rooms with Convenient Amenities

Hotel Cappello D'Oro, BW Signature Collection in Bergamo Bassa offers air-conditioned rooms with free Wi-Fi, LCD TV, minibar, and tea/coffee facilities. The modern design ensures a comfortable stay.

Wellness Facilities and 24-hour Gym

Guests can unwind in the sauna, stay active in the 24-hour gym, or utilize the internet point with a printer. The hotel's dedication to guest well-being is evident in these facilities.

Prime Location with Easy Access

Conveniently located near the cable car to the historic center, bus stop to Orio al Serio Airport, and Bergamo Train Station, Hotel Cappello D'Oro ensures a seamless travel experience. Book now for a memorable stay!

Important information:

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Please note that air conditioning is available from 15 April until 15 October.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 4958 reviews
Cleanliness: 8.56
Service: 9.53
Location: 9.37
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.91
Food and Beverage: 8.56
Overall Experience: 9.13
M
MARCELLO • solo_traveller • it
8
2026-05-23 • via Nuitee
D
DOINA • couple • ro
8
2026-05-23 • via Nuitee
Åsa • extended_group • se
10
2026-05-22 • via Nuitee
A
Agata • solo_traveller • pl
8
Pros:

Znakomita lokalizacja, duży pokój, przyjazny personel, śniadania ok.

2026-05-22 • via Nuitee
C
Colette • couple • gb
6
2026-05-22 • via Nuitee
I
Iara • extended_group • br
9
2026-05-22 • via Nuitee
R
Rymkiewicz-Młodkowska • extended_group • pl
10
Wspaniale, wrócę tam :)
Pros:

Wspaniała lokalizacja, wszędzie blisko, bardzo miły personel :)

2026-05-22 • via Nuitee
A
Alexandra • family_with_children • fr
9
Séjour à Bergamo dans la partie ville modernei0
Pros:

Le personnel tres aimable et trés esfficace.

Cons:

La décoration un peu vieillotte cet hôtel aurait besoin d'un coup de peinture.m

2026-05-21 • via Nuitee
K
Kjersti • extended_group • no
8
2026-05-21 • via Nuitee
M
Mohamed • solo_traveller • ae
7
2026-05-21 • via Nuitee
M
Marek • solo_traveller • pl
9
Pros:

Lokalizacja , przrmile panie w recepcji

Cons:

Bez zastrzerzen

2026-05-21 • via Nuitee
S
Sebastian • couple • at
9
Pros:

Einfach Alles

2026-05-20 • via Nuitee
ΜΑΝΩΛΗΣ • solo_traveller • gr
9
ΠΑΝΕΜΟΡΦΗ Η ΠΑΛΙΑ ΠΟΛΗ ΑΝΕΤΗ ΣΥΓΚΟΙΝΩΝΙΑ ΥΠΕΡΟΧΟ ΤΟ ΓΗΠΕΔΟ ΠΕΡΑΣΑ ΠΑΡΑ ΠΟΛΥ ΩΡΑΙΑ
Pros:

Η ΤΟΠΟΘΕΣΙΑ ΚΑΙ ΤΟ ΧΑΜΟΓΕΛΟ ΤΟΥ ΠΡΟΣΩΠΙΚΟΥ ΤΟ ΜΠΑΛΚΟΝΙ ΗΤΑΝ ΟΠΩΣ ΕΠΡΕΠΕ ΚΑΙ ΤΟ ΕΥΧΑΡΙΣΤΙΘΗΚΑ ΚΑΙ ΤΟ ΚΡΕΒΑΤΙ ΗΤΑΝ ΑΠΟ ΤΑ ΑΓΑΠΗΜΕΝΑ ΜΟΥ

Cons:

Η ΝΤΟΥΛΑΠΑ ΗΤΑΝ ΜΙΚΡΗ

2026-05-20 • via Nuitee
A
Anders • couple • se
10
Kan varmt rekommenderas.
Pros:

Läget, trevligt hotell. Bra frukost.

2026-05-20 • via Nuitee
L
Linda • extended_group • no
8
2026-05-20 • via Nuitee
E
Emmanuelle • couple • fr
6
Pros:

Le petit déjeuner varié,
L’emplacement

Cons:

Mauvaise insonorisation entre les chambres

2026-05-20 • via Nuitee
I
Isaroiu • couple • ro
10
Ne-am simțit minunat vizitând de aici și lacul Garda (cu tren si Flixbus)
Pros:

Micul dejun a fost bun,diversificat.Personalul foarte atent și seviabil.Poziția hotelului excelentă fiind aproape de gară,de strada de cumpărături,de obiectivele turistice .Stația de autobuz a orașului și cea pentru aeroport este chiar în fața hotelului.Terase multe lângă hotel ,priveliște minunată.

Cons:

Nu am nimic de comentat

2026-05-20 • via Nuitee
H
Hasan Fırat • couple • tr
7
2026-05-20 • via Nuitee
J
June • couple • no
10
2026-05-20 • via Nuitee
S
Sabrina • solo_traveller • ar
10
Pros:

El personal una maravilla, el desayuno es un ES PEC TA CU LO, la gente que te recibe para el desayuno, las instalaciones. TENIA UNA BATA Y PANTUFLITAS, una cafetera, cafe, te a disposición. Estoy encantadisima con ABSOLUTAMENTE TODO.

2026-05-20 • via Nuitee