Hotel Cappello D'Oro, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.9 (5452 reviews)
Viale Papa Giovanni XXIII 12 , Bergamo , it
+39 035 422 2711

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Bathroom issues
Dinner menu needs improvement

Categories

Cleanliness
8.56
Most reviews indicate cleanliness was good, but some mention issues with bathrooms.
Service
9.53
Staff are consistently described as very helpful and kind.
Location
9.37
Numerous reviews praise the hotel's excellent location.
Room Quality
8.32
Some rooms noted as comfortable, but there are mentions of outdated bathrooms.
Amenities
8.85
Amenities were generally well-received, though some specific features need improvement.
Value for Money
8.91
Most guests felt the price was fair given the location and service.
Food and Beverage
8.56
Breakfast was well-received, but dinner options in the bistro could improve.
Overall Experience
9.13
Overall, guests reported a very enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:17

Property Description

Modern Rooms with Convenient Amenities

Hotel Cappello D'Oro, BW Signature Collection in Bergamo Bassa offers air-conditioned rooms with free Wi-Fi, LCD TV, minibar, and tea/coffee facilities. The modern design ensures a comfortable stay.

Wellness Facilities and 24-hour Gym

Guests can unwind in the sauna, stay active in the 24-hour gym, or utilize the internet point with a printer. The hotel's dedication to guest well-being is evident in these facilities.

Prime Location with Easy Access

Conveniently located near the cable car to the historic center, bus stop to Orio al Serio Airport, and Bergamo Train Station, Hotel Cappello D'Oro ensures a seamless travel experience. Book now for a memorable stay!

Important information:

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Please note that air conditioning is available from 15 April until 15 October.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Sauna is closed from 2027-03-31 until 2026-11-01
Fitness center is closed from 2027-03-31 until 2026-11-01
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGY

Location

Guest Reviews

8.9
Based on 5452 reviews
Cleanliness: 8.56
Service: 9.53
Location: 9.37
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.91
Food and Beverage: 8.56
Overall Experience: 9.13
M
Magdalena • family_with_children • pl
8
2026-08-22 • via Nuitee
J
Jayne • couple • gb
9
Pros:

Usual BW style hotel, efficiently run with parking 2 doors along. Expensive but lovely breakfasts. Very friendly and helpful staff.

Cons:

Rather small room with luggage holder blocking passage round bed.

2026-08-22 • via Nuitee
D
Dianna • solo_traveller • ie
9
Pros:

Location, Location. This wonderful hotel is so welcoming. Staff are lovely and friendly.

Cons:

N/A

2026-08-22 • via Nuitee
E
eric • solo_traveller • fr
9
Excellent
Pros:

Chambre spacieuse, climatisé, tres bien equipé (peignoir, chaussons, mini-bar, etc...). L’emplacement est top, à coté des rues commerçantes de la basse ville et à 10 minutes à pied du funiculaire. Le personnel est à l’écoute et trés serviable. Le petit déjeuner est excellent, il y a beaucoup de choix. Dommage la note parfaite, aurait pu être atteinte si l’isolation du sol et plafond avait été mieux, car nous étions 3eme étage sur 4 et ceux du 4eme nous a réveillé à 7h car il faisait des aller retour dans sa chambre et cela n’a empéché de dormir donc il faut demabder le 4emecétage pour être tranquille.

Cons:

Isolation pas terrible entre le sol et plafond

2026-08-22 • via Nuitee
M
Marcin • family_with_children • pl
8
Pobyt udany, lokalizacja idealna dla podróżujących samolotem - lotnisko oddalone 30min autobusem komunikacji miejscakiej
Pros:

Położenie oraz czystość

Cons:

-

2026-08-21 • via Nuitee
D
Daniela • couple • ro
10
2026-08-21 • via Nuitee
M
Mária Bagová • extended_group • sk
10
2026-08-21 • via Nuitee
M
MAGDALENA • solo_traveller • pl
9
2026-08-21 • via Nuitee
E
Elżbieta • solo_traveller • pl
7
Pros:

Hotel w doskonałej lokalizacji, czysto i sympatycznie. Byłyśmy z koleżanką w sierpniu i hotel był bazą wypadową. Blisko do stacji kolejowej, autobusowej i bardzo blisko do przepięknej starówki w Bergamo!! Polecam

2026-08-21 • via Nuitee
L
Liv • extended_group • no
10
2026-08-20 • via Nuitee
T
Takashi • extended_group • jp
9
人におすすめできるいいホテルです
Pros:

ベルガモ駅から徒歩圏内で、チッタアルタに行くケーブルカー乗り場も徒歩圏内です。
朝食のラインナップも豊富で野菜もありました。

Cons:

特にありません

2026-08-20 • via Nuitee
M
Myriam • couple • fr
8
2026-08-20 • via Nuitee
P
Peter • family_with_children • gb
8
Enjoyed my stay
Pros:

Very good

2026-08-20 • via Nuitee
V
Vilma • extended_group • lt
10
Viešnagė pranoko lūkesčius :)
Pros:

Viešbučio vieta puiki, netoli autobusų stotelės.
Viešbučio registratūroje dirbančios darbuotojos labai malonios ir paslaugios.
Kambarys švarus, jaukus.
Čia tikrai dar norėsiu sugrįžti.

2026-08-20 • via Nuitee
L
Laurent • solo_traveller • be
9
Pros:

Accueil super, personnel souriant et avenant. Petit déjeuner exceptionnel. L'emplacement ideal au pied de la "Cita Alta". Parking à proximité.

2026-08-20 • via Nuitee
C
CarlosTello • solo_traveller • fr
9
2026-08-20 • via Nuitee
C
Cristina • solo_traveller • ro
10
2026-08-20 • via Nuitee
K
Kaleja • couple • lv
10
2026-08-19 • via Nuitee
B
Benoît • solo_traveller • fr
8
Rien à redire
Pros:

Le personnel souriant et disponible.

Cons:

Chambre propre et bien aménagée avec un coin douche, wc et salle d'eau permettant de se préparer réciproquement. L'hôtel est parfaitement situé pour déambuler en centre-ville ou trouver de quoi manger de bonnes glaces. De plus le funiculaire n'est pas très loin pour monter à la ville haute.

2026-08-19 • via Nuitee
J
jihan • family_with_children • il
10
מיקום מדהים צוות מעולה
Pros:

הכל מושלם
קרוב להכל
ממש במרכז
ממול למלון יש תחנת אוטובוס לעליה למרכז העליון
צוות מדהים עוזר בהכל

Cons:

כלום

2026-08-19 • via Nuitee