Hotel Cappello D'Oro, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.9 (5064 reviews)
Viale Papa Giovanni XXIII 12 , Bergamo , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Bathroom issues
Dinner menu needs improvement

Categories

Cleanliness
8.56
Most reviews indicate cleanliness was good, but some mention issues with bathrooms.
Service
9.53
Staff are consistently described as very helpful and kind.
Location
9.37
Numerous reviews praise the hotel's excellent location.
Room Quality
8.32
Some rooms noted as comfortable, but there are mentions of outdated bathrooms.
Amenities
8.85
Amenities were generally well-received, though some specific features need improvement.
Value for Money
8.91
Most guests felt the price was fair given the location and service.
Food and Beverage
8.56
Breakfast was well-received, but dinner options in the bistro could improve.
Overall Experience
9.13
Overall, guests reported a very enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:17

Property Description

Modern Rooms with Convenient Amenities

Hotel Cappello D'Oro, BW Signature Collection in Bergamo Bassa offers air-conditioned rooms with free Wi-Fi, LCD TV, minibar, and tea/coffee facilities. The modern design ensures a comfortable stay.

Wellness Facilities and 24-hour Gym

Guests can unwind in the sauna, stay active in the 24-hour gym, or utilize the internet point with a printer. The hotel's dedication to guest well-being is evident in these facilities.

Prime Location with Easy Access

Conveniently located near the cable car to the historic center, bus stop to Orio al Serio Airport, and Bergamo Train Station, Hotel Cappello D'Oro ensures a seamless travel experience. Book now for a memorable stay!

Important information:

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Please note that air conditioning is available from 15 April until 15 October.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 5064 reviews
Cleanliness: 8.56
Service: 9.53
Location: 9.37
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.91
Food and Beverage: 8.56
Overall Experience: 9.13
I
Iryna • couple • se
10
2026-06-13 • via Nuitee
P
paul • extended_group • gb
10
fantastic
Pros:

staff were amazing

2026-06-13 • via Nuitee
M
Marzena • extended_group • pl
8
Pobyt udany, myślę , że wrócimy jeszcze 😃
Pros:

Miejsce dobre na krótki wypad z rodziną . Wszędzie blisko- Na piechotę można było zwiedzić najważniejsze atrakcje w mieście .
Bardzo dobre śniadania , „dla każdego coś dobrego „ Obiekt spełnił oczekiwania .

2026-06-13 • via Nuitee
J
Judith • extended_group • us
9
Pros:

Location, room and staff.

Cons:

You could hear the heavy foot steps, stomping and pulling of things on the room above us.

2026-06-13 • via Nuitee
M
magee • extended_group • gb
10
2026-06-13 • via Nuitee
K
Katarzyna • solo_traveller • pl
9
2026-06-12 • via Nuitee
V
vincent • couple • fr
9
Bon séjour. Chambre calme à l'arrière. Bon conseil pour visiter la ville
2026-06-11 • via Nuitee
A
Angela • couple • gr
10
Άνετη διαμονή με προσεγμένες όλες τις παροχές !
Pros:

Καθαριότητα, τοποθεσία, πρωινό, ευγενικό προσωπικό !

Cons:

Θα μπορούσαν να έχουν εξελίξει την τηλεόραση ώστε να έχει υπηρεσίες smart tv για να μπορείς πχ να δεις Netflix.

2026-06-11 • via Nuitee
Σταυρούλα • solo_traveller • gr
9
2026-06-11 • via Nuitee
M
Malwina • family_with_children • pl
9
Pros:

Lokalizacja hotelu jest idealna jako baza wypadowa do zwiedzania samego miasta oraz okolic. Przystanki autobusowe pod samym obiektem - autobusy jeżdżą z tego miejsca i na stare miasto i na lotnisko. Blisko do dworca kolejowego - 5 min pieszo.

2026-06-11 • via Nuitee
A
Airton • couple • br
9
2026-06-11 • via Nuitee
M
Martin • couple • no
9
2026-06-09 • via Nuitee
G
Gergana • solo_traveller • bg
9
Pros:

Very good location, convenient beds and a nice room in general

Cons:

The bath is a bit small and if you dare to open the window to get some fresh air it gets really noisy.

2026-06-09 • via Nuitee
L
Laëtitia • couple • fr
3
2026-06-09 • via Nuitee
J
Julia • solo_traveller • de
10
2026-06-09 • via Nuitee
P
Panayiotis • couple • cy
9
Excellent - would definitely recommend
Pros:

Great hotel with friendly and helpful staff, clean and comfortable rooms, and an excellent location.
The deluxe room upgrade was spacious, very comfortable, and well equipped, with great soundproofing and a fantastic bed. Perfectly located near shops, restaurants, and transport, with excellent service and a very enjoyable stay.

Cons:

Nothing

2026-06-09 • via Nuitee
B
Birgit • couple • at
8
Pros:

Tolle Lage, sehr freundliches und zuvorkommendes Personal

2026-06-09 • via Nuitee
O
Oleksandra • family_with_children • ua
10
2026-06-08 • via Nuitee
K
kay • solo_traveller • ie
9
2026-06-08 • via Nuitee
J
Janusz • solo_traveller • pl
8
Pros:

Bardzo dobra lokalizacja, dostepny parking za oplata ktory wczesniej trzeba rezerwowac

2026-06-08 • via Nuitee