Hotel Cappello D'Oro, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.9 (5551 reviews)
Viale Papa Giovanni XXIII 12 , Bergamo , IT
+39 035 422 2711

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Bathroom issues
Dinner menu needs improvement

Categories

Cleanliness
8.56
Most reviews indicate cleanliness was good, but some mention issues with bathrooms.
Service
9.53
Staff are consistently described as very helpful and kind.
Location
9.37
Numerous reviews praise the hotel's excellent location.
Room Quality
8.32
Some rooms noted as comfortable, but there are mentions of outdated bathrooms.
Amenities
8.85
Amenities were generally well-received, though some specific features need improvement.
Value for Money
8.91
Most guests felt the price was fair given the location and service.
Food and Beverage
8.56
Breakfast was well-received, but dinner options in the bistro could improve.
Overall Experience
9.13
Overall, guests reported a very enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:17

Property Description

Modern Rooms with Convenient Amenities

Hotel Cappello D'Oro, BW Signature Collection in Bergamo Bassa offers air-conditioned rooms with free Wi-Fi, LCD TV, minibar, and tea/coffee facilities. The modern design ensures a comfortable stay.

Wellness Facilities and 24-hour Gym

Guests can unwind in the sauna, stay active in the 24-hour gym, or utilize the internet point with a printer. The hotel's dedication to guest well-being is evident in these facilities.

Prime Location with Easy Access

Conveniently located near the cable car to the historic center, bus stop to Orio al Serio Airport, and Bergamo Train Station, Hotel Cappello D'Oro ensures a seamless travel experience. Book now for a memorable stay!

Important information:

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Please note that air conditioning is available from 15 April until 15 October.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Sauna is closed from 2027-03-31 until 2026-11-01
Fitness center is closed from 2027-03-31 until 2026-11-01
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGY

Location

Guest Reviews

8.9
Based on 5551 reviews
Cleanliness: 8.56
Service: 9.53
Location: 9.37
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.91
Food and Beverage: 8.56
Overall Experience: 9.13
M
Michał Szlawski • extended_group • pl
9
2026-10-14 • via Nuitee
D
Danut • extended_group • ro
8
Cons:

pREA PUTINE VARIANTE LA MASA IN RESTAURANT

2026-10-14 • via Nuitee
B
Bridgette • solo_traveller • gb
9
Good hotel
Pros:

Good location. Room was a decent size, with plenty of room to sort your stuff, was clean and plenty of toiletries provided. The bed was also comfortable. Excellent selection at breakfast. I would use again

2026-10-12 • via Nuitee
N
natalia • couple • ru
10
Pros:

Номер очень удобный, комфортный, чистый. Расположение прекрасное, везде пешком можно дойти быстро.

2026-10-12 • via Nuitee
K
Katarzyna • solo_traveller • pl
10
2026-10-12 • via Nuitee
R
Rene • solo_traveller • nl
5
Pros:

Prima hotel behalve de bedden. Niet onbelangrijk.

Cons:

Bedden c.q. matrassen zijn ernstig aan vervanging toe. Doen!

2026-10-12 • via Nuitee
J
Josephine • solo_traveller • ie
8
Cons:

Bar had no draught beer & no place to buy coffee/lunch or evening meal

2026-10-11 • via Nuitee
M
Martha • solo_traveller • gb
10
Pros:

Staff were so nice and very accomodating

Cons:

Furniture a little tired and dated but really clean

2026-10-10 • via Nuitee
N
Nuala • couple • ie
9
Lovely hotel & great location
Pros:

We enjoyed our stay very good location walking distance of bus & train station.

2026-10-09 • via Nuitee
E
Elżbieta • solo_traveller • pl
9
2026-10-09 • via Nuitee
W
Werner • couple • at
6
Sehr gute Lage
Pros:

Sehr gute Lage, Personal sehr freundlich

Cons:

Frühstück eher einfach, keine Spiegel oder Rühreier erhältlich

2026-10-09 • via Nuitee
H
HUIHUI • extended_group • cn
9
2026-10-09 • via Nuitee
L
laura • family_with_children • it
6
Pros:

Gentilezza e posizione

Cons:

Togliete tutta la moquette e' sporca e non salubre

2026-10-08 • via Nuitee
L
Laurent • family_with_children • fr
10
2026-10-08 • via Nuitee
Y
Yasushi • solo_traveller • jp
8
ベルガモで宿泊するならおすすめです。
Pros:

駅から徒歩圏。近隣は　スパーマーケット、飲食店、バス停も有り利便性良好。　ベッドの寝心地は◎

Cons:

カードキーですが、読み込みの方向があるので、初めは戸惑うかも。

2026-10-07 • via Nuitee
I
Isabelle • family_with_children • ch
9
Pros:

Sehr gutes Frühstück und sehr freundliches Personal. Wir würden wieder kommen.

2026-10-07 • via Nuitee
C
Catalin • family_with_children • it
10
2026-10-07 • via Nuitee
N
Neil • couple • gb
7
2026-09-19 • via Nuitee
R
Rafal • family_with_children • ie
10
2026-09-19 • via Nuitee
S
Sonja • extended_group • de
9
Pros:

Tolles Frühstück

2026-09-19 • via Nuitee