Hotel Cappello D'Oro, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.9 (5551 reviews)
Viale Papa Giovanni XXIII 12 , Bergamo , IT
+39 035 422 2711

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Bathroom issues
Dinner menu needs improvement

Categories

Cleanliness
8.56
Most reviews indicate cleanliness was good, but some mention issues with bathrooms.
Service
9.53
Staff are consistently described as very helpful and kind.
Location
9.37
Numerous reviews praise the hotel's excellent location.
Room Quality
8.32
Some rooms noted as comfortable, but there are mentions of outdated bathrooms.
Amenities
8.85
Amenities were generally well-received, though some specific features need improvement.
Value for Money
8.91
Most guests felt the price was fair given the location and service.
Food and Beverage
8.56
Breakfast was well-received, but dinner options in the bistro could improve.
Overall Experience
9.13
Overall, guests reported a very enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:17

Property Description

Modern Rooms with Convenient Amenities

Hotel Cappello D'Oro, BW Signature Collection in Bergamo Bassa offers air-conditioned rooms with free Wi-Fi, LCD TV, minibar, and tea/coffee facilities. The modern design ensures a comfortable stay.

Wellness Facilities and 24-hour Gym

Guests can unwind in the sauna, stay active in the 24-hour gym, or utilize the internet point with a printer. The hotel's dedication to guest well-being is evident in these facilities.

Prime Location with Easy Access

Conveniently located near the cable car to the historic center, bus stop to Orio al Serio Airport, and Bergamo Train Station, Hotel Cappello D'Oro ensures a seamless travel experience. Book now for a memorable stay!

Important information:

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Please note that air conditioning is available from 15 April until 15 October.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Sauna is closed from 2027-03-31 until 2026-11-01
Fitness center is closed from 2027-03-31 until 2026-11-01
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGY

Location

Guest Reviews

8.9
Based on 5551 reviews
Cleanliness: 8.56
Service: 9.53
Location: 9.37
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.91
Food and Beverage: 8.56
Overall Experience: 9.13
S
Sonja • extended_group • de
9
Pros:

Tolles Frühstück

2026-09-19 • via Nuitee
Z
Zein Ahmad • family_with_children • ae
9
2026-09-19 • via Nuitee
R
Rafal • family_with_children • ie
10
2026-09-19 • via Nuitee
R
Rune • couple • no
8
Perfekt hotell
Pros:

Perfekt beliggenhet sentralt i Bergamo. Kort vei til gamlebyen og togstasjonen. God frokost og hyggelig personale.

Cons:

Helt tett dør inn til toalett/dusj hadde vært fint!

2026-09-19 • via Nuitee
N
Neil • couple • gb
7
2026-09-19 • via Nuitee
E
Enda • solo_traveller • ie
1
Pros:

Nice hotel

Cons:

Israeli soccer fans walking around woth soccer t shirts on .

2026-09-19 • via Nuitee
I
Ianina • family_with_children • de
8
Pros:

Tolle Lage, Teezubehör im Zimmer war ein schönes Extra.

2026-09-18 • via Nuitee
C
Carlotta • couple • it
8
2026-09-18 • via Nuitee
A
Alejandra • solo_traveller • ar
8
2026-09-18 • via Nuitee
C
Claude François • couple • ch
8
2026-09-18 • via Nuitee
E
Eva • couple • cz
10
2026-09-18 • via Nuitee
W
WIKTOR • couple • pl
10
Pros:

Hotel w samym centrum miasta, pod drzwiami przystanki autobusowe, świetna obsługa, czysto i ciuchutko mimo, że okna wychodzą na główne skrzyżowanie w Bergamo. Kolejny raz i będą kolejne

Cons:

Za krótki pobyt

2026-09-17 • via Nuitee
T
Tsvetelina • extended_group • bg
10
2026-09-17 • via Nuitee
O
Ojala • solo_traveller • fi
9
2026-09-17 • via Nuitee
R
Romeo Bandinelli • solo_traveller • it
9
2026-09-17 • via Nuitee
A
Ana Maria Monticelli • couple • br
10
Ótima estadia !
Pros:

Localização
Instalações
Café da manhã
Atenção dos funcionários
Conforto

Cons:

Nada

2026-09-16 • via Nuitee
J
julie • couple • fr
7
Séjour agréable
Pros:

L’emplacement est parfait. Le personnel très agréable et serviable.

Cons:

Au petit déjeuner, un jus d’orange frais serait nettement mieux

2026-09-16 • via Nuitee
B
Beata • couple • pl
7
Hotel usytułowany genialnie, wszystko blisko-zwłaszcza droga z lotniska. Śniadanie pycha. Polecam :)
Pros:

śniadania ok, genialna lokalizacja

Cons:

brak wody w pokoju tylko w płatnych barkach :(

2026-09-16 • via Nuitee
D
Dominique • couple • fr
9
Très bon séjour
Pros:

tres bon accueil et tres bon confort de la chambre. Choix de l'hôtel pour sa situation géographique

2026-09-16 • via Nuitee
H
Hrakhouskaya • solo_traveller • fi
10
2026-09-16 • via Nuitee