Hotel Excelsior San Marco

Hotels
8.9 (11380 reviews)
Piazzale della Repubblica 6 , Bergamo , it

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Good breakfast options
Cons:
Need for room updates
Small shower size
Paid parking and no EV charging stations

Categories

Cleanliness
8.81
Rooms were clean and comfortable, but some noted needed updates and issues with soundproofing.
Service
9.28
Staff were described as friendly and accommodating across multiple reviews.
Location
9.32
Position is central and ideal for exploring the city, frequently highlighted in reviews.
Room Quality
8.27
Rooms comfortable but some mentioned they needed updating.
Amenities
8.8
Basic amenities provided; the breakfast was rated positively, but there were some complaints about the size of the shower.
Value for Money
8.76
Standard quality for this hotel tier, with some mentioning higher prices for parking.
Food and Beverage
8.81
Breakfast was generally praised as good and plentiful.
Overall Experience
9.18
Overall experience was positive with a strong likelihood of return visits mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:48

Property Description

Rooftop Restaurant with Panoramic Views
Hotel Excelsior San Marco offers a unique dining experience at its rooftop restaurant, providing breathtaking panoramic views across Bergamo. Guests can indulge in buffet-style breakfast and savor Italian specialties in this picturesque setting.

Modern Amenities and Comfortable Rooms
Each room at the hotel is equipped with modern conveniences such as an LCD TV with Sky Vision Gold, a minibar, and air conditioning for a comfortable stay. The private bathrooms come with a hairdryer and slippers, ensuring guests have everything they need for a relaxing stay.

Convenient Location and Facilities
Located in Bergamo's central square, Piazza della Repubblica, the hotel is just a short walk from the main shopping area and the cable car to Bergamo Alta. With free WiFi, a gym, and a large outdoor private parking, Hotel Excelsior San Marco provides both convenience and luxury for its guests.

Book your stay now at Hotel Excelsior San Marco for a memorable experience in Bergamo!

Important information:

The restaurant should be reserved in advance. Reservations are accepted from the 7th day before check-in. Please note that the rooftop restaurant does not have an outdoor dining area.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BGY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 11380 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
A
anne • couple • ie
8
All good thank you. Friendly, convenient and comfortable
Pros:

Great location. Easy check in. Very comfortable room

2026-06-20 • via Nuitee
S
stephen • couple • gb
8
2026-06-20 • via Nuitee
H
Handeland • couple • no
10
2026-06-20 • via Nuitee
L
Libor • solo_traveller • cz
10
2026-06-20 • via Nuitee
L
Larravide • solo_traveller • ch
8
Excelente ubicación ideal para un par de días
Pros:

La ubicación es inmejorable. Las instalaciones están muy bien y el desayuno completo (la zona de la terraza exterior es muy bonita). Tuvimos un problema con la llave de ingreso pero eventualmente se resolvió.

2026-06-20 • via Nuitee
S
Sven • couple • de
7
Gutes Hotel, dass wir weiter empfehlen können.
Pros:

Die zentrale Lage und die Parkmöglichkeiten.

Cons:

Es war alles okay.

2026-06-20 • via Nuitee
I
Iligijus • solo_traveller • lt
10
2026-06-20 • via Nuitee
G
Gernot • solo_traveller • de
9
2026-06-20 • via Nuitee
A
Ana • solo_traveller • si
10
2026-06-20 • via Nuitee
C
Chantal • solo_traveller • fr
8
Pros:

Le rapport qualité prix, l'emplacement.

Cons:

Interrupteurs électriques, eau chaude de la douche trop longue à obtenir.

2026-06-20 • via Nuitee
E
Evgeny • extended_group • de
5
Cons:

Terrible breakfast.

2026-06-20 • via Nuitee
J
Jane • solo_traveller • ie
10
2026-06-20 • via Nuitee
R
Roger • couple • ch
5
Enttäuschend, insbesondere wegen dem Preis-/Leistungsverhältnis.
Pros:

Frühstück, Lage und Freundlichkeit

Cons:

Das Zimmer war sehr alt und entsprach nicht unseren Erwartungen. Die Fenster waren undicht (Lärm) und die Geräusche vom benachbarten Zimmer waren sehr gut zu hören; man verstand jedes Wort. Das war enorm mühsam nachts.
Der Preis dafür war viel zu hoch.

2026-06-20 • via Nuitee
M
Mirjam • couple • ch
8
2026-06-20 • via Nuitee
P
Paul • couple • be
10
Pros:

Gut gelegenes Komfortables Hotel mit reichhaltigem Frühstück, welches auch auf dem Balkon zu genießen ist, modernes groß und komfortabel eingerichtetes Zimmer mit guter Klimaanlage, schönes Badezimmer, sehr sauber, eigenen Tiefgaragen-Stellplatz (25€/24)

2026-06-19 • via Nuitee
S
Sandro • extended_group • ch
9
2026-06-19 • via Nuitee
M
Malgorzata • couple • pl
9
Pros:

Hotel położony w idealnym miejscu, Czyste pokoje, wygodne łóżko, dobre śniadania. Profesjonalny personel. Polecam.

2026-06-19 • via Nuitee
W
Wojciech • solo_traveller • pl
10
2026-06-19 • via Nuitee
M
Monika • solo_traveller • pl
10
Pros:

Czyściutko, śniadanka dobre. Super lokalizacja.

2026-06-19 • via Nuitee
R
Rui • solo_traveller • pt
8
Pros:

Localização perfeita com acesso a transportes e monumentos históricos

2026-06-18 • via Nuitee