Hotel Excelsior San Marco

Hotels
8.9 (12236 reviews)
Piazzale della Repubblica 6 , Bergamo , IT
+39 035 366111

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Good breakfast options
Cons:
Need for room updates
Small shower size
Paid parking and no EV charging stations

Categories

Cleanliness
8.81
Rooms were clean and comfortable, but some noted needed updates and issues with soundproofing.
Service
9.28
Staff were described as friendly and accommodating across multiple reviews.
Location
9.32
Position is central and ideal for exploring the city, frequently highlighted in reviews.
Room Quality
8.27
Rooms comfortable but some mentioned they needed updating.
Amenities
8.8
Basic amenities provided; the breakfast was rated positively, but there were some complaints about the size of the shower.
Value for Money
8.76
Standard quality for this hotel tier, with some mentioning higher prices for parking.
Food and Beverage
8.81
Breakfast was generally praised as good and plentiful.
Overall Experience
9.18
Overall experience was positive with a strong likelihood of return visits mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:48

Property Description

Rooftop Restaurant with Panoramic Views
Hotel Excelsior San Marco offers a unique dining experience at its rooftop restaurant, providing breathtaking panoramic views across Bergamo. Guests can indulge in buffet-style breakfast and savor Italian specialties in this picturesque setting.

Modern Amenities and Comfortable Rooms
Each room at the hotel is equipped with modern conveniences such as an LCD TV with Sky Vision Gold, a minibar, and air conditioning for a comfortable stay. The private bathrooms come with a hairdryer and slippers, ensuring guests have everything they need for a relaxing stay.

Convenient Location and Facilities
Located in Bergamo's central square, Piazza della Repubblica, the hotel is just a short walk from the main shopping area and the cable car to Bergamo Alta. With free WiFi, a gym, and a large outdoor private parking, Hotel Excelsior San Marco provides both convenience and luxury for its guests.

Book your stay now at Hotel Excelsior San Marco for a memorable experience in Bergamo!

Important information:

The restaurant should be reserved in advance. Reservations are accepted from the 7th day before check-in. Please note that the rooftop restaurant does not have an outdoor dining area.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BGY

Location

Guest Reviews

8.9
Based on 12236 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
4
4Finance • solo_traveller • it
8
Ottimo rapporto qualità prezzo
Pros:

Posizione, pulizia, camera superior moderna, personale della colazione gentilissimo.

Cons:

Troppa gente a colazione, ambiente piccolo.

2026-10-31 • via Nuitee
R
red4dang3r • couple • ro
10
2026-10-31 • via Nuitee
B
Beswick • couple • gb
9
Very nice experience, would recommend and stay there again.
Pros:

Lovely old building, great size room and bed.

Cons:

The pipe work above our bedroom was noisy.

2026-10-31 • via Nuitee
M
maris • couple • lv
10
2026-10-31 • via Nuitee
P
Peta • couple • gb
7
Pros:

Pleasant staff, good breakfasts

2026-10-31 • via Nuitee
M
Moussallem • couple • lb
10
Pros:

Very good location, very good staff, big hotel, good value for money, good breakfast range

Cons:

N/A

2026-10-31 • via Nuitee
Мельничук • couple • ua
10
2026-10-31 • via Nuitee
R
Rudolf • couple • ch
8
Bergamo ist eine Reise wert
Pros:

Die gute Lage, freundliches Personal

Cons:

Das man als Bookingcom Kunde die nicht renovierten Zimmer erhält. Erst auf unsere Reklamation wurde uns ein Zimmer gemäss unserer Buchung zugeteilt.

2026-10-31 • via Nuitee
L
Luka • couple • hr
10
2026-10-30 • via Nuitee
E
Esther Doris • extended_group • ch
8
A refaire!
Pros:

excellente situation pour visiter la Ville haute.

2026-10-30 • via Nuitee
R
Roberto • couple • it
10
Esperienza breve ma assolutamente piacevole
Pros:

Colazione ottima e molto varia.

Cons:

Nulla

2026-10-30 • via Nuitee
U
Urban • couple • us
10
2026-10-30 • via Nuitee
J
Jim • couple • gb
9
Pros:

A good location handy for the funicular to the old city. Well appointed rooms and helpful staff

Cons:

The roof top terrace was not open for drinks during the day, only food.

2026-10-30 • via Nuitee
P
PIERRE LOUIS • couple • fr
10
Tout très bien
2026-10-29 • via Nuitee
B
Bodil • couple • se
10
Pros:

The staff were incredibly helpful. When our rental car would not start they helped us contact the rental company so they come and pic it up. They took care of everything. Many thanks.

2026-10-29 • via Nuitee
A
Angelo • couple • it
9
2026-10-29 • via Nuitee
P
philippe • couple • bg
10
2026-10-29 • via Nuitee
A
Alexandra • couple • at
10
2026-10-29 • via Nuitee
L
Leena • couple • fi
9
Rahalle hyvä vastine.
Pros:

Siisti, hyvä sijainti ja erittäin hyvä aamiainen.

Cons:

Huoneemme oli jaettavissa perhehuoneeksi väliovella ja sen läpi kuului ihan kaikki viereisestä huoneesta. Se oli epämiellyttävää. Tämä kannattaa varmistaa kun varaa huoneen.

2026-10-29 • via Nuitee
P
Pistorius • couple • de
8
2026-10-29 • via Nuitee