Hotel Cristallo

Hotels
•
Independent
7.4 (90 reviews)
Viale della Stazione, 12/A, Brescia, BS, 25122 , Brescia , IT
+39 030 377 2468

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Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Television in common areas
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Excellent location near the train station
Attentive and helpful reception staff
Many guests report satisfactory or good breakfast
Cons:
Small, dated rooms and very small shower boxes
Beds/mattresses often uncomfortable or worn
Occasional bad smells/plumbing issues and inconsistent cleanliness
Minimal amenities in some rooms (AC issues, no kettle, only one key) and train noise

Categories

Cleanliness
6.5
Mixed reports: several guests praise excellent cleaning, while others mention smells (sewage), not very clean rooms and occasional poor maintenance.
Service
8.8
Generally positive: multiple comments highlight attentive, helpful and friendly reception staff who solved problems for guests.
Location
9.2
Consistently praised for proximity to the train station and convenient access to the city; location is a clear strength.
Room Quality
5.6
Several complaints about small, dated rooms, tiny shower boxes, broken/damaged fittings and uncomfortable or small beds; overall below expectations.
Amenities
6.8
Some negative notes: air conditioner issues, only one room key, lack of kettle in rooms and stairs to reception; basic amenities otherwise present.
Value for Money
7.1
Mixed: many guests find the price good for the location, but several feel the room/food quality is not fully proportional to the rate.
Food and Beverage
8
Generally positive breakfast comments (many find it sufficient or quite good), though a number of guests call it minimal or note limited options (e.g., not enough bread).
Overall Experience
7.2
Overall impression is mixed-positive: excellent location and helpful staff lift the experience, while small/dated rooms, some cleanliness issues and occasional noise reduce it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-05 04:22

Property Description

Welcome to Hotel Cristallo, where contemporary comfort meets the charm of Brescia's historic center.

Unmatched Connectivity
Enjoy complimentary wireless internet access throughout the property, ensuring you stay connected whether you're working or exploring the city.

Culinary Delights
Satisfy your cravings at our inviting coffee shop or take advantage of our 24-hour room service for a leisurely dining experience. A bar/lounge awaits to refresh you with your favorite drinks.

Comfortable Accommodations
Retreat to one of our 23 modern guest rooms featuring plasma televisions and essential amenities, including safes and desks. We also provide cribs for your little ones upon request.

Experience all the wonders Brescia has to offer. Don't miss out—secure your booking at Hotel Cristallo today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 90 reviews
Cleanliness: 6.5
Service: 8.8
Location: 9.2
Room Quality: 5.6
Amenities: 6.8
Value for Money: 7.1
Food and Beverage: 8
Overall Experience: 7.2
B
Bianca • solo_traveller • ro
5
2026-07-25 • via Nuitee
E
Eda • couple • tr
2
Tavsiye edeceğim bir yer değil mecbur kalınmadıkça.
Pros:

Konumu güzel.

Cons:

Çok kirliydi, asansör yoktu valizleri taşımak zor oldu, lavabo tıkalıydı, ellerimizi tıkamada bile zorlandık su gitmiyordu giderden, eşyalar eski ve kirliydi, klima yüksek sesle çalışıyordu rahatsız ediciydi ve klimadan sigara dumanı geliyordu, mini buz dolabı yoktu.

2026-07-25 • via Nuitee
C
Cosentino • solo_traveller • it
7
Pros:

La posizione e il prezzo sono stati ottimi.

Cons:

La camera era molto molto spartana.

2026-07-24 • via Nuitee
N
Nicola • solo_traveller • it
8
2026-07-22 • via Nuitee
N
Nicola • solo_traveller • it
8
Pros:

La gentilezza e la disponibilità

Cons:

Forse ci vorrebbe un servizio bar in camera

2026-07-22 • via Nuitee
M
Mariateresa • solo_traveller • it
7
Pros:

Lo staff la posizione vicino alla stazione di Brescia

Cons:

La mia camera sapeva di vecchio e sporco

2026-07-22 • via Nuitee
S
silvia • couple • it
8
2026-07-21 • via Nuitee
A
Antonio • solo_traveller • it
7
2026-07-21 • via Nuitee
B
Brian • solo_traveller • pt
8
2026-07-18 • via Nuitee
F
Francesco • solo_traveller • de
2
Pros:

Niente

Cons:

Tutto

2026-07-15 • via Nuitee
Y
Yiyu • solo_traveller • nl
7
Pros:

Value for money for single traveler, with breakfast, close to the train or bus station. One hour to Bergamo airport, good for transit

2026-07-15 • via Nuitee
A
Alberto • solo_traveller • it
7
2026-07-14 • via Nuitee
F
Filippo • family_with_children • it
8
Nulla da ridire, proporzionato a quanto ho pagato ma nell'insieme sono stato molto bene
Pros:

Sicuramente la pulizia e soprattutto l'aria condizionata visto il periodo

2026-07-14 • via Nuitee
B
Barbara Maria • solo_traveller • it
8
Pros:

Gentilezza del personale , la posizione vicino stazione ,buona colazione .

Cons:

La struttura si trova al primo piano da raggiungere tramite scale senza ascensore...servirebbe per le persone anziane, comunque al sito ho trovato questa informazione e sapevo.

2026-07-14 • via Nuitee
C
Cod.80 • solo_traveller • it
6
Pros:

Silenzio la notte
Vicinanza dal centro

Cons:

La sera vicino la stazione zona particolare
Doccia piccola
Struttura datata

2026-07-12 • via Nuitee
A
Alessandra • couple • it
7
2026-07-12 • via Nuitee
M
Malte • solo_traveller • de
7
Pros:

Es war bequem und hatte eine Klimaanlage.

Cons:

Ich konnte an dem Abend nicht ins Hotel rein und musste erstmal klingeln, danach wollte das Personal an der Rezeption mit mir über etwas im Bezug auf das diskutieren anstatt mich einfach ins Zimmer gehen zu lassen

2026-07-11 • via Nuitee
J
Jeevan Rasintha • couple • lk
7
2026-07-11 • via Nuitee
M
Mecarelli • solo_traveller • it
10
2026-07-09 • via Nuitee
P
Paola • family_with_children • it
7
Pros:

Colazione buona e staff cordiale, posizione vicino alla stazione e comunque comoda al centro città, bagno piccolo ma funzionale.

2026-07-08 • via Nuitee