Hotel Cristallo

Hotels
•
Independent
7.4 (90 reviews)
Viale della Stazione, 12/A, Brescia, BS, 25122 , Brescia , IT
39-30-3772468

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Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Television in common areas
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Excellent location near the train station
Attentive and helpful reception staff
Many guests report satisfactory or good breakfast
Cons:
Small, dated rooms and very small shower boxes
Beds/mattresses often uncomfortable or worn
Occasional bad smells/plumbing issues and inconsistent cleanliness
Minimal amenities in some rooms (AC issues, no kettle, only one key) and train noise

Categories

Cleanliness
6.5
Mixed reports: several guests praise excellent cleaning, while others mention smells (sewage), not very clean rooms and occasional poor maintenance.
Service
8.8
Generally positive: multiple comments highlight attentive, helpful and friendly reception staff who solved problems for guests.
Location
9.2
Consistently praised for proximity to the train station and convenient access to the city; location is a clear strength.
Room Quality
5.6
Several complaints about small, dated rooms, tiny shower boxes, broken/damaged fittings and uncomfortable or small beds; overall below expectations.
Amenities
6.8
Some negative notes: air conditioner issues, only one room key, lack of kettle in rooms and stairs to reception; basic amenities otherwise present.
Value for Money
7.1
Mixed: many guests find the price good for the location, but several feel the room/food quality is not fully proportional to the rate.
Food and Beverage
8
Generally positive breakfast comments (many find it sufficient or quite good), though a number of guests call it minimal or note limited options (e.g., not enough bread).
Overall Experience
7.2
Overall impression is mixed-positive: excellent location and helpful staff lift the experience, while small/dated rooms, some cleanliness issues and occasional noise reduce it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-05 04:22

Property Description

Welcome to Hotel Cristallo, where contemporary comfort meets the charm of Brescia's historic center.

Unmatched Connectivity
Enjoy complimentary wireless internet access throughout the property, ensuring you stay connected whether you're working or exploring the city.

Culinary Delights
Satisfy your cravings at our inviting coffee shop or take advantage of our 24-hour room service for a leisurely dining experience. A bar/lounge awaits to refresh you with your favorite drinks.

Comfortable Accommodations
Retreat to one of our 23 modern guest rooms featuring plasma televisions and essential amenities, including safes and desks. We also provide cribs for your little ones upon request.

Experience all the wonders Brescia has to offer. Don't miss out—secure your booking at Hotel Cristallo today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 90 reviews
Cleanliness: 6.5
Service: 8.8
Location: 9.2
Room Quality: 5.6
Amenities: 6.8
Value for Money: 7.1
Food and Beverage: 8
Overall Experience: 7.2
C
Camilla • solo_traveller • it
7
Pros:

Il posto era molto pulito

2026-06-06 • via Nuitee
M
Magnus • solo_traveller • se
6
Helt OK
Pros:

Tillmötesgående personal som hjälpte oss lite extra. Nära tågstationen.

Cons:

Stökigt utanför när vi skulle sova.

2026-06-05 • via Nuitee
A
Alessandro Avv Ferrini • solo_traveller • it
6
Soggiorno breve, ottimo prezzo e buon riposo
Pros:

Posizione comoda a poca distanza dalla stazione ferroviaria e dall'autostazione delle linee autobus.
Reception h24 e personale molto disponibile.
Stanza singola minimale, ma comunque ottima per un breve soggiorno (come nel mio caso), pulita e funzionale, con tv e condizionatore. Letto abbastanza comodo.
Colazione semplice, ma completa sia dolce, sia salata.
Ottimo prezzo e posto auto nelle vicinanze

Cons:

Da rivedere alcuni dettagli della stanza (alcune crepe nel muro dell'anticamera e nel bagno, senza però scrostature dell'intonaco) e una maggiore manutenzione del box doccia, ma nulla che abbia compromesso il soggiorno o il riposo.

2026-06-04 • via Nuitee
R
rosa • extended_group • it
7
2026-06-04 • via Nuitee
C
Christopher • solo_traveller • ie
7
Fair hotel for the price.
Pros:

The location. Near the train station and not too far to walk to the center.

2026-06-04 • via Nuitee
G
Gisela • couple • pt
7
Boa escolha para estadia budget.
Pros:

Localização boa, a 15 minutos a pé do centro.
Tem ar condicionado no quarto.
Quarto espaçoso e limpo.
Staff simpático mas não fala quase nada de inglês.

Cons:

O pequeno almoço é básico e podia ser de melhor qualidade, o pão parece do dia anterior.

2026-06-04 • via Nuitee
A
Antonietta • solo_traveller • it
5
Pros:

La vicinanza alla stazione

Cons:

Niente

2026-06-03 • via Nuitee
S
Sofía • solo_traveller • es
5
Para una noche cerca de la estación
Pros:

Está muy cerca de la estación de tren, 2 o 3 minutos andando. Tiene desayuno, muy básico, pero puedes tomarte un zumo de polvos, un yogurt, o un café de máquina. Es un hotel antiguo, con las paredes desgastadas, pero para una noche es pasable. Sábanas y toallas limpias.

Cons:

Demasiado antiguo, se escuchan a otros huéspedes abrir y cerrar, porque en un pasillo hay 20 o 30 habitaciones. Los muebles, las paredes, el baño, todo muy antiguo

2026-06-01 • via Nuitee
A
Andreia Helena • couple • br
6
Pros:

Café da manhã é localização

Cons:

Quarto escuro banho pequeno

2026-05-31 • via Nuitee
W
Westfront • solo_traveller • au
8
Pros:

Hotel Cristallo was really easy to find, just a two minute walk from the railway station, and adjacent to the bus station. About 10 to 15 minutes to walk into the town centre.

A good breakfast included, though nothing fancy, and kitchen staff cheerful and efficient.

Air conditioned worked well to keep the room cool.

Cons:

The bed's mattress was a bit lumpy, and generally the hotel seemed a bit worn out.

No refrigerator.

2026-05-31 • via Nuitee
K
Kok Hooi • couple • gb
7
2026-05-31 • via Nuitee
G
gian franco • solo_traveller • it
4
2026-05-31 • via Nuitee
A
andrea • solo_traveller • it
1
Non andateci
Pros:

Nulla

Cons:

Tutto

2026-05-31 • via Nuitee
L
Laura Maria • family_with_children • it
7
2026-05-31 • via Nuitee
H
Hassina • solo_traveller • fr
5
2026-05-31 • via Nuitee
A
Andreia Helena • couple • br
6
Pros:

Café da manhã bom e localização

Cons:

Cheiro de cigarro forte … colchão e travesseiros ruins

2026-05-31 • via Nuitee
A
Agnieszka • solo_traveller • pl
8
2026-05-30 • via Nuitee
M
mayte17 • solo_traveller • es
5
Pros:

La ubicación

Cons:

Uffff muy malo el desayuno, la habitacion no muy limpia, la cama incomodisima

2026-05-30 • via Nuitee
E
ELVIS • solo_traveller • gb
6
Pros:

Like a 2 star

Cons:

Small bed, narrow roo, nothing special

2026-05-29 • via Nuitee
O
Oleksandr • family_with_children • ua
5
2026-05-29 • via Nuitee