Hotel Indigo Verona - Grand Hotel Des Arts by IHG

Hotels
•
Hotel Indigo
8.7 (1433 reviews)
Corso Porta Nuova 105 , Verona , IT
+39 045 595600

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
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Review Highlights

Pros:
Very central location (close to arena/main piazza)
Friendly, helpful and attentive staff (upgrades, local advice)
Generally good/excellent breakfast
Clean and well-maintained hotel
Comfortable rooms for many guests (upgrades appreciated)
Cons:
Some rooms dated, small or with very cramped bathrooms
Noisy in-room fridge/minibar reported
Occasional AC failures and service issues (e.g. breakfast refill delays)
Single undersized elevator
At least one report of poor value for money

Categories

Cleanliness
9
Multiple reviews explicitly call the hotel clean and well kept (e.g. 'sauberes gepflegtes Hotel'); no widespread cleanliness complaints.
Service
9.5
Consistently praised staff: very helpful, friendly, assisted with upgrades, bookings and local advice; several reviews highlight exceptional reception and bell staff.
Location
9.6
Repeatedly noted as very central and within ~10 minutes walking of the arena / main piazza; location is a strong positive across reviews.
Room Quality
7.5
Mixed: some guests enjoyed comfortable, upgraded and stylish rooms, while others reported small/dated rooms and very cramped bathrooms or uncomfortable beds.
Amenities
8.2
Generally good amenities (parking help, functioning aircon in many rooms) but isolated negatives: noisy minibar/fridge, occasional AC failure and an undersized single elevator reported.
Value for Money
7
One review explicitly states poor price-to-quality ratio; others do not mention price, so value is rated below average relative to overall positives.
Food and Beverage
9
Breakfast is frequently praised as good to excellent ('COLAZIONE STELLARE', 'breakfast also excellent'), though some noted service issues (slow refills, cold items) and limited fresh fruit at times.
Overall Experience
9.8
Overall impressions are very positive: many guests would return, citing location, staff and comfortable stays; isolated operational issues lowered some specific category scores but did not dominate overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location
Hotel Indigo Verona - Grand Hotel Des Arts is perfectly situated between Verona’s Roman arena and the train station, offering both elegance and convenience.

Blend of History and Modernity
Formerly a residence for Austrian nobility, the hotel seamlessly combines antique furniture with contemporary art, providing a unique and luxurious atmosphere for guests to enjoy.

Versatile Facilities
From conference amenities to meeting rooms for up to 150 people, Hotel Indigo Verona - Grand Hotel Des Arts caters to both leisure and business travelers, ensuring a comfortable and productive stay.

Book now to experience the perfect blend of history, luxury, and convenience at Hotel Indigo Verona - Grand Hotel Des Arts.

Important information:

A valid identity document has to be provided upon check-in.
When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VRN

Location

Guest Reviews

8.7
Based on 1433 reviews
Cleanliness: 9
Service: 9.5
Location: 9.6
Room Quality: 7.5
Amenities: 8.2
Value for Money: 7
Food and Beverage: 9
Overall Experience: 9.8
M
muhammad kamran • solo_traveller • gb
5
I don’t like it
Cons:

No hot breakfast and too small rooms

2026-11-07 • via Nuitee
A
Artur • family_with_children • gr
7
Pros:

LOCATION, ROOM SIZE, BEDS,

Cons:

BREAKFAST COLD DEFINETILY BE MORE QUALITY

2026-11-04 • via Nuitee
S
Sandra • family_with_children • it
10
2026-11-03 • via Nuitee
G
George • family_with_children • gb
8
Pros:

Really good location

Cons:

Breakfast was bland and missing things for extended period of time

2026-11-03 • via Nuitee
W
Wolfgang • solo_traveller • at
6
Nettes, relativ zentral gelegenes Hotel mit Schwächen.
Pros:

Relativ zentral gelegen, ruhig.

Cons:

Das Badezimmer ist viel zu klein, die Dusche ist eine Frechheit, man muss sich hineinzwängen und in der Dusche selbst kann man sich kaum bewegen. Das ist heutzutage nicht mehr akzeptabel.

Der Kühlschrank im Zimmer ist LAUT, da hilft nur ausstecken in der Nacht.

Das Frühstück ist gut, aber die drei Damen waren komplett überfordert. Wir hatten Glück noch die letzten Eier und den letzten Speck zu bekommen (aber alles kalt!), danach wurde ewig nicht nachgefüllt. Schade, denn die Qualität der Speisen ist gut.

2026-10-29 • via Nuitee
L
Luciano • family_with_children • be
5
Pros:

Buona posizione non lontana dal centro, buona colazione con ampia scelta

Cons:

Hotel datato che meriterebbe forse di essere rinfrescato. La camera al piano terra con affaccio sul cortile interno molto piccola ed arredata vecchio stile.

2026-10-27 • via Nuitee
T
Taz • extended_group • gb
10
2026-10-24 • via Nuitee
P
pascale • family_with_children • fr
8
2026-10-23 • via Nuitee
A
anja • couple • se
10
Mycket trevligt hotell trevlig personal och fantastisk service bra läge
2026-10-23 • via Nuitee
D
Dario • family_with_children • cl
9
volvería con agrado
Pros:

La ubicación

Cons:

Mas fruta fresca al desayuno

2026-10-21 • via Nuitee
R
Ricardo • couple • br
9
2026-10-18 • via Nuitee
M
Marc • family_with_children • fr
8
Conforme aux attentes
2026-10-16 • via Nuitee
A
Andreas • couple • at
9
2026-10-16 • via Nuitee
S
Sarah • couple • ie
8
2026-10-14 • via Nuitee
A
Adelheid • solo_traveller • de
8
2026-10-09 • via Nuitee
F
Ferlina • couple • gb
9
Lovely hotel. Helpful staff. Very comfortable rooms
2026-10-08 • via Nuitee
D
Donald • couple • us
9
Short stay but the staff and accommodations made it a great experience!
Pros:

Check0in and Bell staff were exceptional!

Cons:

Nothing-liked everything!

2026-10-07 • via Nuitee
D
Donna • extended_group • au
10
Pros:

Very central

2026-09-18 • via Nuitee
A
Andrea • couple • at
1
Cons:

Klima hat nicht funktioniert es wurde nichts unternommen, warten noch auch Nächtigungsabgabe
für die nicht konsumierte Nacht und auf die Rückerstattung der 2. Nacht

2026-09-16 • via Nuitee
V
Victor • solo_traveller • ch
10
Pros:

Alles sehr gut, freundliches, hilfsbereites Personal, sauberes gepflegtes Hotel an super Lage

2026-09-15 • via Nuitee