Best Western Plus Hotel De Capuleti

Hotels
Best Western Plus
8.8 (1327 reviews)
Via del Pontiere 26 , Verona , it

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good cleanliness
Cons:
Room controls glitches
Limited amenities

Categories

Cleanliness
8.8
Several reviews mentioned cleanliness positively, indicating a generally high standard.
Service
9.3
Service was frequently highlighted as very friendly and helpful by multiple guests.
Location
9.3
Numerous reviews praised the hotel's excellent and central location.
Room Quality
8.3
Some comments referenced issues with room control and size; however, many found rooms comfortable.
Amenities
8.3
Amenities were mentioned as lacking in certain areas, such as limited furniture and options.
Value for Money
8.8
Most guests felt that the overall value was good, but a few noted high prices.
Food and Beverage
8.8
Breakfast received positive mentions, although some guests noted improvements could be made.
Overall Experience
8.8
Overall, guests had a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 20:38

Property Description

Luxurious Accommodation in Verona's Historic Centre

Convenient Location: Nestled in Verona's historic center, our hotel is a stone's throw away from iconic landmarks like the Verona Arena and Scaliger Tombs, ensuring you experience the city's charm effortlessly.

Relaxation and Wellness: Unwind in style with our well-equipped rooms featuring air conditioning and flat-screen TVs. Indulge in a rejuvenating experience at our spa and wellness center, complete with a hot tub and sauna, perfect for unwinding after a day of exploration.

Unique Experiences: Enjoy a pre-theatre drink at our lounge bar or immerse yourself in Verona's vibrant nightlife. With proximity to Juliet Capulet’s tomb and transportation hubs, your stay at Best Western Plus Hotel De Capuleti promises convenience and luxury. Book now for an unforgettable Verona getaway!

Important information:

Please note that a 90-minute access to the wellness area costs extra EUR 35 per person per day. Reservation is needed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 16 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1327 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
A
Alessandro solo_traveller it
9
2026-06-12 via Nuitee
A
Areg family_with_children am
9
Excellent Stay
Pros:

The check-in was very smooth. The room was big, fresh, clean and had a wonderful view from balcony. Our room had also two windows with view. The bathroom was good. Upon becoming a member of Best Western, the water in the minibar became complementary. Overall, there was no noise, there was also elevator in the building, umbrellas were available in the hall.

Cons:

N/A

2026-06-12 via Nuitee
S
Stead solo_traveller gb
7
Pros:

Great location just 5 minutes walk to the Arena

Cons:

Sara on the morning reception was very helpful but the afternoon staff were not.

2026-06-11 via Nuitee
G
Gianluca couple it
9
Soggiorno molto positivo: ottima posizione, pulizia, staff gentile e bella spa.
Pros:

Hotel in posizione eccellente, comodissimo per visitare Verona a piedi. Struttura molto pulita, staff davvero gentile e disponibile. Molto bella anche la spa, che è stata un plus importante del soggiorno.

Cons:

Solo qualche dettaglio migliorabile: bagno un po’ piccolo e con pochi punti di appoggio, insonorizzazione non perfetta con la stanza accanto. La colazione era buona, anche se avrei preferito una qualità leggermente più alta.

2026-06-02 via Nuitee
G
Georges couple ae
10
2026-06-01 via Nuitee
A
Ana couple us
9
Hotel bonito pero un poco bullicioso.
Pros:

Excelente habitación. Muy cómoda. Cerca del área del casco central de Verona.

Cons:

Llegamos en Abril y ya no hacía tanto frío y no pudimos colocar el aire acondicionado porque no nos permitieron. Tuvimos que dormir con la ventana abierta y la calle era muy bulliciosa.

2026-05-31 via Nuitee
D
David solo_traveller gb
9
2026-05-30 via Nuitee
J
Jeannine solo_traveller fr
10
Pros:

L'acceuil, le confort, le calme, le petit déjeuner divers et copieux

Cons:

L'accessibilité quand on arrive par le train. Le service de bus n'est pas évident.

2026-05-26 via Nuitee
S
Stefano couple it
10
2026-05-25 via Nuitee
D
Danielle solo_traveller fr
8
Une ville à visiter
Pros:

Très proche de l'arène.
Shopping des magasins chics.
Belle ville

Cons:

La SdB très à l'étroit.

2026-05-24 via Nuitee
F
Filippo couple it
10
2026-05-21 via Nuitee
M
Michèle family_with_children ch
3
Pros:

Freundliche Dame beim Empfang

Cons:

Mässig freundliches Personal beim Frühstück. Frühstück nicht wie auf den Bildern. Nicht lecker. Auswahl gering. Preis-Leistung unterirdisch! Zustellbett ebenfalls unterirdisch. Komischer Geruch bei der Reception und in den Zimmern.

2026-05-21 via Nuitee
R
Rabia Bayındır solo_traveller tr
10
2026-05-18 via Nuitee
9
929susane Couples
10
Perfect hotel
Pros:

So pleased we chose this hotel. It was perfect for us. The location was spot on. Quiet and peaceful and a short stroll to the centre, with bars and restaurants very close by. The staff are very pleasant and welcoming, the breakfast was great value, plentiful with hot and cold choices. Our superior king room was great. Comfortable king size bed, large terrace and great bathroom with excellent shower. The hotel is very clean, modern and comfortable, with a gym, sauna, and bar area . I highly recommend this hotel and would love to stay here again.

2026-05-17 via Tripadvisor
W
Wilma couple gb
10
Fantastic hotel - leisure facilities awesome!
Pros:

Very friendly staff - spotless room. Breakfast good BUT the spa was the highlight! Jacuzzi, Steam Room, very hot Sauna and only for our group! Excellent value for money - outstanding!!

Cons:

No bar facilities in the evening.

2026-05-17 via Nuitee
S
Stephen couple it
8
Verona offre molto e l'hotel è in una buona posizione per accedere con una breve passeggiata.
Pros:

Prima colazione ottima! Un buon rapporto qualità prezzo! Posizione comoda per il centro!

Cons:

Contenitori riciclaggio fuori dalla porta della camera!

2026-05-15 via Nuitee
N
Nancy solo_traveller ar
8
2026-05-04 via Nuitee
E
Ernesto solo_traveller ch
10
2026-05-04 via Nuitee
G
Graziella solo_traveller mt
9
2026-05-03 via Nuitee
S
Spyridoula Spy solo_traveller gr
10
Το προτείνω
Pros:

Εξαιρετική τοποθεσία, πολύ κοντά σε όλα και ταυτόχρονα αρκετά ήσυχα. Πολύ φιλικό προσωπικό, εξαιρετικό πρωινό και ΤΕΛΕΙΟΣ espresso.

Cons:

Δεν έχω κάτι αρνητικό να πω

2026-05-03 via Nuitee