Best Western Plus Hotel De Capuleti

Hotels
Best Western Plus
8.8 (1312 reviews)
Via del Pontiere 26 , Verona , it

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good cleanliness
Cons:
Room controls glitches
Limited amenities

Categories

Cleanliness
8.8
Several reviews mentioned cleanliness positively, indicating a generally high standard.
Service
9.3
Service was frequently highlighted as very friendly and helpful by multiple guests.
Location
9.3
Numerous reviews praised the hotel's excellent and central location.
Room Quality
8.3
Some comments referenced issues with room control and size; however, many found rooms comfortable.
Amenities
8.3
Amenities were mentioned as lacking in certain areas, such as limited furniture and options.
Value for Money
8.8
Most guests felt that the overall value was good, but a few noted high prices.
Food and Beverage
8.8
Breakfast received positive mentions, although some guests noted improvements could be made.
Overall Experience
8.8
Overall, guests had a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 20:38

Property Description

Luxurious Accommodation in Verona's Historic Centre

Convenient Location: Nestled in Verona's historic center, our hotel is a stone's throw away from iconic landmarks like the Verona Arena and Scaliger Tombs, ensuring you experience the city's charm effortlessly.

Relaxation and Wellness: Unwind in style with our well-equipped rooms featuring air conditioning and flat-screen TVs. Indulge in a rejuvenating experience at our spa and wellness center, complete with a hot tub and sauna, perfect for unwinding after a day of exploration.

Unique Experiences: Enjoy a pre-theatre drink at our lounge bar or immerse yourself in Verona's vibrant nightlife. With proximity to Juliet Capulet’s tomb and transportation hubs, your stay at Best Western Plus Hotel De Capuleti promises convenience and luxury. Book now for an unforgettable Verona getaway!

Important information:

Please note that a 90-minute access to the wellness area costs extra EUR 35 per person per day. Reservation is needed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 16 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1312 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
D
David solo_traveller gb
9
2026-05-30 via Nuitee
J
Jeannine solo_traveller fr
10
Pros:

L'acceuil, le confort, le calme, le petit déjeuner divers et copieux

Cons:

L'accessibilité quand on arrive par le train. Le service de bus n'est pas évident.

2026-05-26 via Nuitee
S
Stefano couple it
10
2026-05-25 via Nuitee
D
Danielle solo_traveller fr
8
Une ville à visiter
Pros:

Très proche de l'arène.
Shopping des magasins chics.
Belle ville

Cons:

La SdB très à l'étroit.

2026-05-24 via Nuitee
F
Filippo couple it
10
2026-05-21 via Nuitee
M
Michèle family_with_children ch
3
Pros:

Freundliche Dame beim Empfang

Cons:

Mässig freundliches Personal beim Frühstück. Frühstück nicht wie auf den Bildern. Nicht lecker. Auswahl gering. Preis-Leistung unterirdisch! Zustellbett ebenfalls unterirdisch. Komischer Geruch bei der Reception und in den Zimmern.

2026-05-21 via Nuitee
R
Rabia Bayındır solo_traveller tr
10
2026-05-18 via Nuitee
W
Wilma couple gb
10
Fantastic hotel - leisure facilities awesome!
Pros:

Very friendly staff - spotless room. Breakfast good BUT the spa was the highlight! Jacuzzi, Steam Room, very hot Sauna and only for our group! Excellent value for money - outstanding!!

Cons:

No bar facilities in the evening.

2026-05-17 via Nuitee
S
Stephen couple it
8
Verona offre molto e l'hotel è in una buona posizione per accedere con una breve passeggiata.
Pros:

Prima colazione ottima! Un buon rapporto qualità prezzo! Posizione comoda per il centro!

Cons:

Contenitori riciclaggio fuori dalla porta della camera!

2026-05-15 via Nuitee
N
Nancy solo_traveller ar
8
2026-05-04 via Nuitee
E
Ernesto solo_traveller ch
10
2026-05-04 via Nuitee
G
Graziella solo_traveller mt
9
2026-05-03 via Nuitee
S
Spyridoula Spy solo_traveller gr
10
Το προτείνω
Pros:

Εξαιρετική τοποθεσία, πολύ κοντά σε όλα και ταυτόχρονα αρκετά ήσυχα. Πολύ φιλικό προσωπικό, εξαιρετικό πρωινό και ΤΕΛΕΙΟΣ espresso.

Cons:

Δεν έχω κάτι αρνητικό να πω

2026-05-03 via Nuitee
G
guyj989 Family
8
Why You Need to Book Your Stay in Verona at This Best Western Plus Hotel
Pros:

I would definitely recommend this hotel if you are planning to stay in Verona for a few days as it is only a 7 minute walk into the city centre. With plenty of history and intriguing sights to see along the way. The main bus station and train station is only a 15 walk from this hotel. Easily doable if you only have cabin size suitcases. The bus going to the airport runs every 20 minutes from 6.10 am in the morning and costs less than 10 euros each and it only takes 15 minutes to get to the airport. The staff at this hotel are very helpful and bilingual. I would definitely recommend purchasing the breakfast with your stay. Everything is freshly made and you can have up to 3 courses exploring all they have on display. Ideal for husbands that love their food and cost effective as you can last until the early afternoon , before wanting food again. The bed in your room is king size and ultra comfortable, with good quality pillows. Thus you have a good nights sleep each night. The only constructive criticism I have about the room is there is limited cupboard space , thus one of you ends up leaving their clothes in your suitcase. There is no evening meal , but the restaurants are close by and if you just want a salad or sandwich and yoghurt the mini markets close around 9pm in the evening. Yes if i visited Verona again , I would definitely book a room and breakfast in this Best Western Plus hotel again

2026-05-02 via Tripadvisor
M
Maria Teresa solo_traveller it
8
2026-05-02 via Nuitee
G
Glenda couple gb
9
Amazing, comfortable, clean and close to the city!!!
Pros:

It was clean, in a great location, and within walking distance to the train and bus stations. The staff were friendly, polite and extremely helpful.

Cons:

I wished the bar facilities stayed open slightly later and that they served evening meals. That said, I do understand it is not a 5* hotel.

2026-04-30 via Nuitee
J
Jean-Claude couple fr
9
2026-04-27 via Nuitee
R
Roberto family_with_children it
10
2026-04-26 via Nuitee
R
Renate solo_traveller it
9
2026-04-26 via Nuitee
S
sidbaronijr85 Family Sao Paulo, State of Sao Paulo
10
Excellent Experience in Verona
Pros:

We had a wonderful stay at the Best Western in Verona and would highly recommend it.

From the moment we arrived, we felt very well taken care of. A special thank you to Giovanna at the reception, who was incredibly attentive, kind, and always willing to help with anything we needed. Her service truly made a difference in our experience.

The breakfast was excellent, with a great variety of fresh and delicious options to start the day. The room was very comfortable, clean, and well maintained, providing everything we needed for a relaxing stay.

The location is also a big highlight — close to everything, making it easy to explore Verona on foot.

We absolutely loved our stay and would definitely come back!

2026-04-19 via Tripadvisor