Best Western Plus Hotel De Capuleti

Hotels
Best Western Plus
8.8 (1347 reviews)
Via del Pontiere 26 , Verona , it

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good cleanliness
Cons:
Room controls glitches
Limited amenities

Categories

Cleanliness
8.8
Several reviews mentioned cleanliness positively, indicating a generally high standard.
Service
9.3
Service was frequently highlighted as very friendly and helpful by multiple guests.
Location
9.3
Numerous reviews praised the hotel's excellent and central location.
Room Quality
8.3
Some comments referenced issues with room control and size; however, many found rooms comfortable.
Amenities
8.3
Amenities were mentioned as lacking in certain areas, such as limited furniture and options.
Value for Money
8.8
Most guests felt that the overall value was good, but a few noted high prices.
Food and Beverage
8.8
Breakfast received positive mentions, although some guests noted improvements could be made.
Overall Experience
8.8
Overall, guests had a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 20:38

Property Description

Luxurious Accommodation in Verona's Historic Centre

Convenient Location: Nestled in Verona's historic center, our hotel is a stone's throw away from iconic landmarks like the Verona Arena and Scaliger Tombs, ensuring you experience the city's charm effortlessly.

Relaxation and Wellness: Unwind in style with our well-equipped rooms featuring air conditioning and flat-screen TVs. Indulge in a rejuvenating experience at our spa and wellness center, complete with a hot tub and sauna, perfect for unwinding after a day of exploration.

Unique Experiences: Enjoy a pre-theatre drink at our lounge bar or immerse yourself in Verona's vibrant nightlife. With proximity to Juliet Capulet’s tomb and transportation hubs, your stay at Best Western Plus Hotel De Capuleti promises convenience and luxury. Book now for an unforgettable Verona getaway!

Important information:

Please note that a 90-minute access to the wellness area costs extra EUR 35 per person per day. Reservation is needed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VRN

Location

Guest Reviews

8.8
Based on 1347 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
G
Gary couple gb
7
Comfortable hotel on central location
Pros:

Location -very central to the city

Cons:

N/A

2026-08-21 via Nuitee
I
Irina couple de
8
Pros:

Die Lage und das Frühstück waren sehr gut.

2026-08-18 via Nuitee
T
Tomislav solo_traveller hr
10
Pros:

Location just a few minutes away from Arena di Verona, rich breakfast althought hotel is not big, complimentary parking ticket for free street parking...

Cons:

A bit pricy

2026-08-16 via Nuitee
J
Juul couple nl
10
Goede uitvalsbasis voor Verona!
Pros:

Prima lokatie, net buiten het stadscentrum, maar je loopt in 15 minuten naar de Arena. Heerlijk ontbijt en mooie, lichte kamers, goede badkamer, bedden wel een beetje hard.

Cons:

Niets bijzonders, heel tevreden.

2026-08-11 via Nuitee
C
Christoph extended_group ch
9
Pros:

Wir waren schon zum wiederholten Mal im Capuleti. Die Lage ist hervorragend, Freundlichkeit, Sauberkeit und Preis-Leistungsverhältnis stimmen.

2026-08-10 via Nuitee
S
Sabine solo_traveller de
8
Pros:

Die Lage am Rande der Altstadt ist auch gut für einen Besuch in der Arena.
Das Frühstücksbuffet ist reichhaltig.
Gute Klimaanlage.

Cons:

In der 1. Etage ist der Trittschall der darüber liegenden Zimmer durch die Holzdecken störend.

2026-08-10 via Nuitee
N
Nicholas family_with_children gb
9
Pros:

Friendly, welcoming hotel in a good location. Aircon worked perfectly, which was important.

Cons:

Nothing to complain about at all.

2026-08-09 via Nuitee
S
Spörk-Ruttner solo_traveller at
10
2026-08-07 via Nuitee
K
Kearney solo_traveller gb
8
Great location, an excellent staff member. Beware the air con
Pros:

Location and staff member able to speak 5 languages - she was super helpful

Cons:

Air con didn’t work that well. Would go below 22.5c which was a bit poor and made for a slightly uncomfortable nights sleep

2026-08-06 via Nuitee
P
Passport43087875299 Solo travel Verona, Province of Verona, Veneto
10
The Best Hotel Wonderful Vacation !!!
Pros:

WONDERFUL HOTEL!!!
VERY HAPPY AND PLEASED THAT I CHHOSED THIS HOTEL>
ALL THE ABOVE FACTORS: Location, Room standard, Services, Price, Staff everything was just Perfect for me.

2026-07-28 via Tripadvisor
O
Olaf solo_traveller de
8
Pros:

Gute Lage, gutes Frühstück

2026-07-21 via Nuitee
A
Aviya solo_traveller il
9
2026-07-18 via Nuitee
N
nadia solo_traveller ca
9
Pros:

L'emplacement, le personnel

Cons:

Aurais aimé plus de climatisation (période de canicule)

2026-07-12 via Nuitee
S
Steven extended_group gb
10
Fantastic short stay would thoroughly recommend it.
Pros:

Location and good size room, lovely staff

Cons:

Clean and good space in the room

2026-07-10 via Nuitee
D
Dorota Grazyna couple it
7
Pros:

POSIZIONE DELL'ALBERGO,DISPONIBILITA' DELLO STAFF

Cons:

BAGNO CON LA PORTA DELLA DOCCIA DI VETRO CHE POTEVA SBATTERE TRANQUILLAMENTE SULLA PORTA D'INGRESSO DEL BAGNO, PULIZIA DELLA CAMERA CHE NON SI SAPEVA QUANDO AVVENIVA...

2026-06-30 via Nuitee
K
Karl-Heinz extended_group at
9
Pros:

Sehr freundlich und unkompliziert!

2026-06-28 via Nuitee
F
Fulvio solo_traveller it
8
2026-06-27 via Nuitee
M
monvhees solo_traveller be
8
Pros:

Fijne kamer en heerlijk ontbijt. Personeel heel vriendelijk 😊

Cons:

De regendouche werkt niet maar de gewone douche was ok. Geen lades of schabben in de kamer. Kleren kan je enkel hangen dus. Dat was onpraktisch. Ook in de badkamer niks om je toiletspullen op te zetten. Dat begrijp ik niet goed en is niet handig.

2026-06-22 via Nuitee
W
wilfried couple de
7
ok
Pros:

lage, sauberkeit, frühstück

Cons:

fitness nicht kostenlos

2026-06-21 via Nuitee
R
Regina K. solo_traveller de
7
2026-06-20 via Nuitee