Relais & Chateaux Hotel Castel Fragsburg

Hotels
•
Relais & Châteaux
9.7 (97 reviews)
Fragsburger Strasse 3 , Merano , it

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Stunning views
High-quality food
Cons:
Remote location
Price may be high for some

Categories

Cleanliness
9.62
Generally positive feedback with no significant issues reported about cleanliness.
Service
10
Repeated mentions of friendly and accommodating staff throughout various reviews.
Location
9.62
Many reviews highlight the exceptional views and overall attractiveness of the location.
Room Quality
9.62
Rooms described positively with no major complaints on quality.
Amenities
9.62
Positive remarks on amenities, though no critical feedback was noted.
Value for Money
9.12
Some comments indicate perceived high price relative to the service offered.
Food and Beverage
10
Food quality consistently praised across reviews.
Overall Experience
10
Overall experiences reported as exceptional with many guests planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:43

Property Description

Luxurious Atmosphere and Exclusive Setting
Castel Fragsburg, a former hunting castle, offers a unique and luxurious atmosphere, making it one of the most exclusive hotels in the Alps.

Wellness Centre and Gourmet Cuisine
Indulge in the Spa Castellum Natura wellness centre with various treatments, a sauna, and a Turkish Bath. The gourmet restaurant serves traditional and Mediterranean cuisine with valley views.

Panoramic Mountain Views and Outdoor Relaxation
Enjoy stunning mountain views from verandas and decks. Unwind in the large garden with a heated outdoor pool and a wooden bath tub lodge.

Experience the charm of Castel Fragsburg, only 15 minutes from Merano. Book now for an unforgettable stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.7
Based on 97 reviews
Cleanliness: 9.62
Service: 10
Location: 9.62
Room Quality: 9.62
Amenities: 9.62
Value for Money: 9.12
Food and Beverage: 10
Overall Experience: 10
J
Jeffrey • solo_traveller • gb
10
Flawless service and a truly special atmosphere
Pros:

We absolutely loved our stay at Castel Fragsburg! The owner and his family are incredibly welcoming, and their deep love for the place is evident in every detail. The staff are amazing, attentive, and clearly love their jobs, making us feel completely spoiled from start to finish. They organized so much for us, and with tonnes to do right on the doorstep, it made for a perfect trip. We cannot wait to visit this beautiful place again!

Cons:

That we weren't staying longer

2026-05-26 • via Nuitee
C
Claudio • couple • ch
10
Kurze Auszeit
Pros:

Abgelegen, wunderschöne Hanglage, ruhig, sehr personlich und zuvorkommend

Cons:

-

2026-05-25 • via Nuitee
F
Fabio • couple • de
10
2026-05-17 • via Nuitee
B
Bramhall • couple • gb
10
If you are looking for a honeymoon location or just some high end pampering, book now.
Pros:

Glorious hotel in outstanding location. Attentive staff and amazing food.

Cons:

Slightly too many cardboard affirmations and scrolls in the room, appreciate the intention but not the clutter.

2026-05-16 • via Nuitee
E
Ewa • couple • pl
10
2026-05-05 • via Nuitee
F
Francesca • couple • it
10
2026-05-03 • via Nuitee
T
Thomas • couple • ch
10
2026-01-19 • via Nuitee
C
Clemens • couple • de
9
2026-01-19 • via Nuitee
P
Pierre • couple • ch
9
Ruhe, Entspannung, ohne Verzicht auf Luxus.
Pros:

Auswahl und Präsentation des Frühstücks (Buffet) hervorragend. Die Kulinarik ist auf Top Niveau. Das Personal ist sehr freundlich und zuvorkommend. Lobenswert sind auch die Gratis-Parkplätze für Hotelgäste.

2026-01-19 • via Nuitee
M
Markus • couple • at
10
Ein traumhafter Aufenthalt, mit herrlichem Blick über Meran und außergewöhnlich gutem Essen.
Pros:

Unser Aufenthalt war ein wirklich rundherum perfekt, abgesehen vom schlechten Wetter. Die Lage und das Essen sind wirklich außergewöhnlich und das Personal und die Anlage sind einfach hervorragend. Gerne kommen wir wieder.

Cons:

Eigentlich hätte nur das Wetter beser sein können. Sonst gab es absolut nichts auszusetzen.

2025-11-23 • via Nuitee
B
Benjamin • couple • fr
6
C’était ok
Pros:

La vue

Cons:

Trop cher pour le service proposé.

2025-11-06 • via Nuitee
E
Eric • family_with_children • us
10
Pros:

Amazing property and stay. Much thanks to everyone at Castel Fragsburg for such an incredible experience.

2025-10-31 • via Nuitee
S
Stephanie • couple • us
10
2025-10-30 • via Nuitee
G
gerhard • couple • de
9
Aufenthalt ist auch für ältere Menschen mit Stöcken ,dank der Hilfe des Personals sehr gut möglich
Pros:

das Frühstück sehr schön aufgebaut reichhaltig, frisch und immer neu nachgelegt.
Sonderwünsche wurden perfekt ausgeführt
Danke an das Personal

Cons:

Die grossen Bäume vor dem Balkon haben zwar die Aussicht gestört, aber die gehören zum Gesamtbild dazu und müssen dableiben.
ALSO NICHT NEGATIV

2025-10-27 • via Nuitee
C
CLARA MARTA • couple • it
10
Pros:

Raffinata struttura in un magnifico contesto naturale.Cucina e servizi di altissimo livello.

Cons:

Tutto perfetto

2025-10-20 • via Nuitee
D
Dominik • family_with_children • de
10
5 Sterne im Paradies.
Pros:

Konstante Qualität seit viel Jahren.
Ein mit viel Hingabe gepflegtes Kleinod, das keine Wünsche offen lässt.

Cons:

-

2025-10-17 • via Nuitee
H
Huston • couple • gb
10
We have stayed in a very large number of five star hotels, and this is one of the very best.
Pros:

The hotel setting is an eyrie above Merano and has remarkable views.
The hotel staff was unbelievably friendly and professional. Hotel management is to be commended for its choice of staff and for their training. It was a pleasure to stay here.
We chose the half-board plan and the food and wine were excellent.

Cons:

I would say that the only drawback was the hotel’s fairly remote setting, which of course is also one of its attractions.

2025-10-10 • via Nuitee
H
Horn • couple • de
10
2025-10-04 • via Nuitee
P
Peter • extended_group • us
10
2025-09-29 • via Nuitee
G
GIOVANNI • couple • it
10
ottima struttura accogliente e rilassante
Pros:

peccato solo per il tempo, il resto lo conosco da diversi anni e sono sempre rimasto soddisfatto, sia per l'ambiente che la gentilezza del titolare e dei suoi collaboratori, ottimo periodo per il relax

2025-09-28 • via Nuitee