Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central location
Friendly and professional staff
Great food and amenities
Cons:
Issues with room locks and service
Uncomfortable beds for some guests

Categories

Cleanliness
8.49
Room was clean but some guests found the beds uncomfortable.
Service
9.46
Most guests praised the staff as friendly and professional, although there was one negative experience.
Location
10
Guests loved the hotel's central location, very close to cable cars.
Room Quality
9.5
Rooms are well presented and spacious, though some issues were reported.
Amenities
9.45
Facilities such as the sauna and indoor pool were highly appreciated.
Value for Money
8.98
The quality of food and service at reasonable prices was noted positively.
Food and Beverage
9.44
Breakfast and dinner options received numerous compliments.
Overall Experience
9.89
Guests reported a wonderful stay with many willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:56

Property Description

Luxurious Accommodation
Classic Hotel Am Stetteneck, nestled in Ortisei, boasts spacious rooms with satellite TV and minibars, offering a comfortable retreat. The traditional alpine decor and stunning views of the town or Dolomites create a serene ambiance.

Culinary Delights
Indulge in classic South Tyrolean and Italian cuisine at the hotel's restaurant, promising a gastronomic journey for your taste buds.

Ski Paradise
Conveniently located in Val Gardena, a sought-after skiing destination, the hotel provides ski hire and storage facilities, ensuring a seamless winter sports experience.

Experience the essence of comfort, culinary excellence, and adventure at Classic Hotel Am Stetteneck. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BZO

Location

Guest Reviews

9.4
Based on 395 reviews
Cleanliness: 8.49
Service: 9.46
Location: 10
Room Quality: 9.5
Amenities: 9.45
Value for Money: 8.98
Food and Beverage: 9.44
Overall Experience: 9.89
G
Graham • couple • au
9
Excellent location, staff, service and on site restaurant.
Pros:

Excellent location, staff, service and on site restaurant.

Cons:

Nothing

2026-09-18 • via Nuitee
R
RJ • couple • ph
10
will stay there again if given the chance
Pros:

perfect location and facilities!

Cons:

nothing bad to say.

2026-09-17 • via Nuitee
S
Sara • couple • us
10
2026-09-17 • via Nuitee
B
Britta • couple • se
9
2026-09-16 • via Nuitee
F
Fengchin • couple • tw
9
Pros:

早餐不錯,至少一星期,有變化菜色。
溫水游泳池很棒,天天回飯店有使用,電梯很重要,不必爬上四樓

Cons:

房間稍小,我們訂雙人房,感覺住在閣樓

2026-09-15 • via Nuitee
C
Chris • solo_traveller • us
10
One of our favorite stays.
Pros:

The room and facilities were immaculately clean. The staff and breakfast were fantastic. One of the best hotels in our 25-day stay in Italy.

2026-09-14 • via Nuitee
J
Justine • couple • au
10
Perfect hotel and location to explore the Dolomites
Pros:

A beautiful hotel perfectly located for lifts and restaurants. The staff were super helpful and the breakfast was delicious. The sauna and pool were a lovely treat at the end of each day too.

Cons:

Everything was lovely.

2026-09-14 • via Nuitee
J
John • couple • us
10
Perfect
Pros:

Perfect location, pleasant and helpful staff, wonderful Mountain View from our window

2026-09-13 • via Nuitee
S
simon • couple • br
9
Great 3 days.
Pros:

Location

Cons:

Temp setting in room

2026-09-13 • via Nuitee
A
Andrea • couple • au
9
Exceptional location and service.
Pros:

An absolutely perfect location to explore the Dolomites. The staff were super friendly and helpful. Breakfast and dinner were exceptional as were the staff. The facilities eg pool, sauna and spa were very welcome when returning from a big day of hiking.

Cons:

Fantastic view out the window of our room but could be noisy of an evening.

2026-09-08 • via Nuitee
L
Lesa • couple • us
10
This was a great location for exploring the area and I would recommend it to everyone.
Pros:

Perfect location, good breakfast and the receptionist was fantastic!

2026-09-07 • via Nuitee
G
Grindtorp • couple • se
10
Pros:

Helt fantastiskt. Så trevlig och hjälpsam personal som verkligen gjorde allt för att vi skulle få en fin vistelse på hotellet och i Ortisei. Ett extra tack till Cecilia och Aaron som var helt magiska på att vara oss behjälpliga.

2026-09-07 • via Nuitee
W
Wenche • couple • se
10
Pros:

Läget var helt perfekt och personalen var helt fantastiska!

2026-09-07 • via Nuitee
N
Neng • couple • us
10
Pros:

Excellent location. Extraordinary hospitality!

2026-09-04 • via Nuitee
D
David • couple • us
10
The staff was amazing!
Pros:

Location was fantastic!

2026-09-03 • via Nuitee
S
Stefania • family_with_children • it
10
2026-08-31 • via Nuitee
S
shaiv2013 • Family
10
A magical stay in the Dolomites.
Pros:

My sister and I stayed at this charming hotel in early August 2026.
This small family hotel is full of charm that makes it a home away from home.
The hotel staff is very friendly, starting from the reception and continuing through the housekeeping team, the kitchen staff and the chefs, and the overall warm and welcoming atmosphere of the hotel.
The clean and tidy room with a magnificent view of the Dolomites is equipped with everything you need as a hotel guest.
A basic, clean and modern bathroom.
A rich and wonderful breakfast, plus dinner served according to a treatment that is coordinated with you in the morning. In short, a wonderful culinary experience.
The hotel has parking, which is reasonably priced, but the number of spaces is limited, so it is worth coordinating in advance.
The hotel is located in the center of town, close to the two cable cars that will take you to the magnificent viewpoints of the Dolomites.
The town itself is of course located in the heart of the region and as a great starting point for tours in the area.
In short - a magical vacation that I would love to return to again.

2026-08-27 • via Tripadvisor
A
alnworldwide • Family • Frenchtown, New Jersey
10
The perfect base of operations for exploring the Dolomites!
Pros:

In my opinion, there is no better base to explore the Dolomites than Ortisei, and there is no better hotel to stay in Ortisei than the Stetteneck.

It was our second time to visit at the Classic Hotel Am Stetteneck, this time bringing our adult children and my octogenarian father-in-law. And they all fell in love with it as much as we did on our first stay in 2024.

Just a few of the things we love about the hotel:
- Location...near the top of the pedestrian zone, a short walk to the lifts, shopping, restaurants, etc.
- Breakfasts...on our first visit in 2024, we booked the "breakfast included" rate since we didn't know the town that well. And it is so good, we booked that again. Great range of meats, fruits, bread/pastries, etc.
- Dinner...having eaten at a few of the restaurants in town, I can say without hesitation that if the in-house restaurant at the Stetteneck was open to the public, it would be among the top-rated establishments in town. Plus it's a great value.
- Staff/Service...Andrea (manager), Silicia (front desk), and Sobi (restaurant captain) are all very gracious and remembered my wife and I from our previous visit. We met some new folks this time around as well, and all exude the same warmth and hospitality.

The rooms are well-appointed. The small spa/pool on site is the perfect place to recover after a morning of hiking.

2026-08-26 • via Tripadvisor
T
toyohikos2022 • Couples
10
A fantastic hotel!
Pros:

Great location, a charming room, delicious breakfast and course dinner. The staff were all kind, friendly and working hard. We stayed a week and truly enjoyed this hotel. The indoor pool was also amazing!

2026-08-25 • via Tripadvisor
L
Lina • solo_traveller • it
8
2026-08-23 • via Nuitee