Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location and stunning views (Seceda, sunsets)
Cleanliness and attractive design
Fantastic spa and good amenities
Some guests report excellent dinners and overall value
Attentive staff reported by some
Rooms/patios with great views
Cons:
Rude, chaotic or arrogant staff; poor handling of complaints
Inflexibility and poor staff attitude in some cases
Mixed food quality — some find dinner basic or snack-like
Unexpected extra charges for children / poor clarity on fees
Small room size reported by at least one guest
Pool described as unremarkable by some

Categories

Cleanliness
10
Multiple reviews praise cleanliness and design (e.g., 'Amazing clean', 'Pulizia e design'), so cleanliness is rated excellent.
Service
7.8
Service is mixed-to-poor overall: several reviewers report rude, chaotic staff and bad handling of complaints (including threats to call police and an argumentative manager), though one review notes attentive staff.
Location
10
Location and views are repeatedly highlighted as the property's strongest asset (stunning Seceda views, excellent location).
Room Quality
8.5
Room quality is mixed: some praise design and patios with great views, but one guest reports a very small ~12 m² room and questions suitability for occupancy, so slightly below the target.
Amenities
10
Amenities are very positive in reports: spa described as fantastic and pool present (though not exceptional), supporting a high rating.
Value for Money
8
Value is mixed-to-negative for some guests: one mentions unexpectedly high child charges and an expensive dinner; another praises great value — overall slightly below target.
Food and Beverage
8.5
Food reviews are mixed: several guests call dinner a highlight and of high quality, while others describe the dinner as basic or snack-like and/or overpriced.
Overall Experience
10
Overall experience is polarized but leans very positive for many guests (strong recommendations, exceptional views, spa and dinner highlights), so overall rating is high despite some negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:52

Property Description

Spectacular Views and Alpine Charm

Panoramic Terrace and Gourmet Dining
Enjoy breathtaking views of Ortisei and Val Gardena from our terrace while indulging in South Tyrolean and Italian delicacies at our traditional restaurant.

Alpine Adventure and Relaxation
Located in the picturesque Bulla, Hotel Platz offers easy access to Ortisei and top ski areas. Unwind in our outdoor pool, saunas, and hot tub, or enjoy family-friendly amenities like a playground and table tennis.

Week-Long Escapes and Cozy Comfort
Experience the beauty of the Dolomites with a week-long stay at Hotel Platz, where every detail is designed for your relaxation and enjoyment. Book now for an unforgettable Alpine getaway!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Hairdryers are available on request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BZO

Location

Guest Reviews

9.1
Based on 165 reviews
Cleanliness: 10
Service: 7.8
Location: 10
Room Quality: 8.5
Amenities: 10
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 10
J
Javier • extended_group • cr
10
Buena alternativa en Ortisei
Pros:

Excelente hotel , gran servicio y personal muy atento. En las afueras de Ortisei requiere de vehículo para aprovechar mejor la zona.

2026-10-12 • via Nuitee
A
Almalki • couple • sa
10
Pros:

An absolutely wonderful stay! Everything was perfect, from the beautiful hotel and breathtaking views to the amazing staff, who were so friendly and welcoming. Every detail made our stay special. We truly loved everything and would definitely come back. Highly recommended! ❤️

2026-10-12 • via Nuitee
W
Waseem • solo_traveller • sa
7
Pros:

اسلوب الموظفين وتعاملهم راقي جداً + الاطلاله في المكان رهيبه

Cons:

للاسف الغرفه صغيره والدفايه ماتشتغل حتى المويه الحار بعدين تجيك ف واضح انها قديمه يحتاج لها صيانه

2026-10-11 • via Nuitee
A
Abdulla • couple • ae
6
Pros:

The location and view

Cons:

There is no any services near to us
And the room was too small
Also the road to the hotel is too far

2026-10-11 • via Nuitee
S
Stephen • solo_traveller • us
9
Pros:

Great views, great location, great spa.

Cons:

Jacuzzi didn't get warm enough.

2026-10-11 • via Nuitee
H
Hussain • couple • sa
10
رائعه جدا
Pros:

الاطلاله خرافيه

Cons:

احد موظفين بوفيه الافطار

2026-10-09 • via Nuitee
F
Francisca • solo_traveller • es
8
Pros:

Del hotel Platz nos gustó todo, ubicación, vistas el trato del personal, si volvemos por la zona repetiremos

2026-10-07 • via Nuitee
S
shahar • solo_traveller • il
9
Pros:

View , breakfast, clean rooms , spa
Staff and waiters were nice
The hotel is very very good!

Cons:

Paying for tap water in the dinner
Staff didn't give the bus ticket by mail when we came . And also didn't let us know about the problematic parking in alpe de siusi.

2026-09-18 • via Nuitee
H
Hung • extended_group • tw
7
2026-09-18 • via Nuitee
M
Matthew • couple • mt
6
2026-09-17 • via Nuitee
N
Neighbour • couple • au
8
Very enjoyable
Pros:

Beautiful location, nice restaurant

Cons:

Hard bed and pillows

2026-09-16 • via Nuitee
S
SARA • couple • es
9
Ambiente acogedor con vistas increíbles
Pros:

Localización, paisaje, increíbles vistas, ambiente alpino. Comida rica y abundante

Cons:

Quizá echamos en falta algún producto básico de aseo

2026-09-16 • via Nuitee
R
reem • couple • kw
5
Not satisfied
Pros:

Location only

Cons:

The staff at the restaurant were not friendly and the staff at the reception desk were not properly trained with basic guest management and hospitality skills.

2026-09-15 • via Nuitee
H
Hadeel • couple • kw
1
Disappointing
Pros:

View

Cons:

The staff

2026-09-15 • via Nuitee
A
Amber • couple • us
9
2026-09-14 • via Nuitee
L
Lugasi • couple • il
10
The best hotel I’ve visited
Pros:

The placement was nice, and view is the best I’ve seen, the breakfast was amazing, and the spa was great

Cons:

Everything was great

2026-09-13 • via Nuitee
K
Kimberly • couple • nl
7
Erg fijn en prettig verblijf, maar houd er rekening mee dat je niet in Ortisei verblijft.
Pros:

Bij aankomst merkten we gelijk de vriendelijkheid van het personeel. Het ontbijt was erg uitgebreid en had een goede balans tussen gezonde keuzes en minder gezonde opties. De kamer was netjes en schoon, iedere dag weer.
We kregen een gratis busticket voor de bus die naar Ortisei gaat.

Cons:

De kamer was erg klein en had niet veel faciliteiten. Ik had het persoonlijk wel prettig gevonden als er bijvoorbeeld een koelkastje aanwezig was geweest. De badkamer was ook erg klein, je kon er niet tegelijkertijd bezig zijn en moest echt om de beurt. Daarnaast vonden wij de bedden aan de harde kant en de kussens te slap.
Ook de ligging is iets buiten Ortisei, waardoor je steeds de auto moest pakken als je wat wilde gaan eten. Daarmee kwamen ook weer de nodige parkeerkosten.

2026-09-13 • via Nuitee
F
Felipe Novaes • solo_traveller • br
10
2026-09-11 • via Nuitee
J
Jean Philippe • couple • fr
6
Bof
Pros:

L’environnement calme

Cons:

Chambre trop sombre et sdb vieillotte

2026-09-10 • via Nuitee
M
Marc • couple • be
9
2026-09-10 • via Nuitee