Best Western Plus Hotel Universo

Hotels
•
Best Western Plus
8.7 (5548 reviews)
Via Principe Amedeo 5B , Rome , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Good breakfast options
Cons:
Service inconsistencies
Unexpected fees

Categories

Cleanliness
7.91
Some concerns regarding the timeliness of room cleaning.
Service
8.88
Service was friendly but had issues related to room readiness and unexpected fees.
Location
9.92
Conveniently located near Termini and main attractions.
Room Quality
9.37
Rooms were spacious and well-equipped.
Amenities
8.9
Good amenities including breakfast buffet and room facilities.
Value for Money
6.86
Concerns over extra tipping charges affecting perceived value.
Food and Beverage
8.91
Breakfast options were well-received and comprehensive.
Overall Experience
8.88
Overall a pleasant stay despite a few service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:36

Property Description

Design Interiors in a 19th-Century Building
Experience the charm of a 19th-century building with modern design interiors at Best Western Plus Hotel Universo. Located near Rome's Termini Station, our rooms offer free WiFi and satellite TV for your entertainment.

Wellness Center and Gym
Unwind at our well-equipped gym or relax at the rooftop on the 8th floor. Enjoy complimentary access to our wellness center featuring a sauna and Turkish bath for a rejuvenating experience.

Delicious Dining Options
Start your day with a varied breakfast buffet including Italian coffee and indulge in Roman and international cuisine at our Quattro Stagioni restaurant. Special diet menus are also available upon request.

Book now to enjoy a luxurious stay at Best Western Plus Hotel Universo in the heart of Rome.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

When traveling with dogs, please note that an extra charge of EUR 30.00 per dog, per stay applies. Please note that a maximum of 2 dogs are allowed per room. Please note that the property can only allow dogs with a maximum weight of 20 kilos. Please contact the property before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 5548 reviews
Cleanliness: 7.91
Service: 8.88
Location: 9.92
Room Quality: 9.37
Amenities: 8.9
Value for Money: 6.86
Food and Beverage: 8.91
Overall Experience: 8.88
R
Richard • couple • ca
10
Parfait !
Pros:

Tout était conforme à nos attentes

Cons:

Tout

2026-06-13 • via Nuitee
R
Roland • solo_traveller • be
10
2026-06-12 • via Nuitee
V
valval856 • solo_traveller • ar
10
Pros:

Siempre elegimos este hotel por su hospitalidad y cerca de Termini. A dos cuadras de Santa Maria Mayor, donde descansa Bergoglio. Papa Francisco ❤️

2026-06-12 • via Nuitee
C
Céline • family_with_children • fr
7
Séjour très confortable malgré quelques petits dérangements
Pros:

Le confort des lits et l’espace dans la chambre

Cons:

Les portes des douches cassées et la froideur de certains personnels de l’hôtel.

2026-06-11 • via Nuitee
C
cristian • solo_traveller • it
10
2026-06-11 • via Nuitee
R
Rahel • couple • ch
9
tolles hotel an super zentraler lage
Pros:

-grosses zimmer
-frühstücksbuffet mit riesiger auswahl
-nettes personal
-tolle lage

Cons:

-nur eine person an der rezeption beim checkin, somit lange warteschlange

2026-06-10 • via Nuitee
C
Chelsea • couple • au
10
Great value for money
Pros:

Great location, friendly staff, great breakfast and nice rooms

2026-06-10 • via Nuitee
N
Noushin • couple • us
10
Pros:

Room was clean

2026-06-10 • via Nuitee
S
shelley feng • solo_traveller • jp
9
納得の４星ホテルです！
Pros:

７階のベランダ付きの部屋にアサインされました。ベランダ、部屋も一人には十分の広さがありました。また、浴槽もある部屋だったので湯船に浸かり疲れを癒せました。朝食も美味しくゆっくりいただくことが出来ました。廊下に給水場所がありお水もそこからいただけました。部屋にはスリッパもありました。チェックアウト後は荷物も預かってもらえたため観光もしやすかったです。ホテルの周りにはカフェやレストランが多く外食には困りませんでした。

Cons:

エレベーターが来るのに少々時間がかかりました。

2026-06-09 • via Nuitee
A
Alessandro • couple • it
9
Ottimo per weekend centrale
Pros:

Accoglienza

Cons:

Niente

2026-06-09 • via Nuitee
N
Nancy • couple • ca
10
Very comfortable stay.
Pros:

Location, room, staff and breakfast.

Cons:

Nothing

2026-06-09 • via Nuitee
O
Osvaldo • couple • it
9
2026-06-09 • via Nuitee
P
Paola • couple • ar
10
Todo muy bien
Pros:

Hotel limpio, con comodidad y buen servicio!
Muy cerca (2 o 3 cuadras) terminal Termini!
Zona tranquila , muchos restaurantes cerca!
Desayuno excelente!
Atracciones principales lejos.

2026-06-09 • via Nuitee
M
Maria del Carmen • solo_traveller • mx
8
Pros:

Ubicación, desayuno y camas

Cons:

Elevador muy tardado

2026-06-08 • via Nuitee
D
Dave • extended_group • ca
9
2026-06-08 • via Nuitee
S
scott • couple • gb
10
2026-06-07 • via Nuitee
P
Paul • couple • au
8
2026-06-07 • via Nuitee
M
Milica • couple • rs
10
Perfect choice for exploring Rome!
Pros:

Great location, kind staff, clean and comfortable room, very good bed, slept like a baby.

Cons:

Everything was great ☺️

2026-06-07 • via Nuitee
A
Antimo • extended_group • it
9
Struttura top vicino Termini
Pros:

Cordialità alla reception (della signora Anna che ci ha accolto), camere super confortevoli e colazione top
In stanza c’è qualsiasi cosa possa servirti, dallo spazzolino, accappatoio, prodotti per la doccia, bollitore e tanto altro. Possibilità di scegliere con quale tipologia di cuscino dormire (5 tipologie). Possibilità di riempire le borraccia dell’acqua in ogni piano

Cons:

Tutto okk, nulla che non è piaciuto

2026-06-07 • via Nuitee
A
Augusto • couple • it
8
2026-06-07 • via Nuitee