Best Western Plus Hotel Universo

Hotels
•
Best Western
8.7 (5739 reviews)
Via Principe Amedeo 5B , Rome , it
+39 06 476811

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Good breakfast options
Cons:
Service inconsistencies
Unexpected fees

Categories

Cleanliness
7.91
Some concerns regarding the timeliness of room cleaning.
Service
8.88
Service was friendly but had issues related to room readiness and unexpected fees.
Location
9.92
Conveniently located near Termini and main attractions.
Room Quality
9.37
Rooms were spacious and well-equipped.
Amenities
8.9
Good amenities including breakfast buffet and room facilities.
Value for Money
6.86
Concerns over extra tipping charges affecting perceived value.
Food and Beverage
8.91
Breakfast options were well-received and comprehensive.
Overall Experience
8.88
Overall a pleasant stay despite a few service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:36

Property Description

Design Interiors in a 19th-Century Building
Experience the charm of a 19th-century building with modern design interiors at Best Western Plus Hotel Universo. Located near Rome's Termini Station, our rooms offer free WiFi and satellite TV for your entertainment.

Wellness Center and Gym
Unwind at our well-equipped gym or relax at the rooftop on the 8th floor. Enjoy complimentary access to our wellness center featuring a sauna and Turkish bath for a rejuvenating experience.

Delicious Dining Options
Start your day with a varied breakfast buffet including Italian coffee and indulge in Roman and international cuisine at our Quattro Stagioni restaurant. Special diet menus are also available upon request.

Book now to enjoy a luxurious stay at Best Western Plus Hotel Universo in the heart of Rome.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

When traveling with dogs, please note that an extra charge of EUR 30.00 per dog, per stay applies. Please note that a maximum of 2 dogs are allowed per room. Please note that the property can only allow dogs with a maximum weight of 20 kilos. Please contact the property before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

8.7
Based on 5739 reviews
Cleanliness: 7.91
Service: 8.88
Location: 9.92
Room Quality: 9.37
Amenities: 8.9
Value for Money: 6.86
Food and Beverage: 8.91
Overall Experience: 8.88
O
Olivia • couple • au
9
Pros:

Location was great near the station, comfortable room, very clean.

Cons:

I emailed the property a few days prior indicating a celebration of a birthday and an engagement with no response which was a shame.

2026-08-29 • via Nuitee
M
MENGISTU • solo_traveller • et
10
2026-08-29 • via Nuitee
M
MENGISTU • couple • et
10
2026-08-29 • via Nuitee
J
Jenny • solo_traveller • ca
3
They dont check rooms before renting out
Pros:

Breakfast
Comfortable bed

Cons:

Room was damp and smelly

Bathroom had mould
Room was small no room for luggage
Could hear outside noise from street

2026-08-29 • via Nuitee
R
Richard • family_with_children • us
9
2026-08-29 • via Nuitee
P
Patrizia • solo_traveller • ca
8
2026-08-27 • via Nuitee
A
Anita • couple • lv
7
Pros:

Очень удобная локация

Cons:

Очень тонкие стены! Слышно абсолютно всех соседей, особенно если те посреди ночи не спят. Посыпалась постоянно ночью от разговоров из чужих номеров. И наш номер был возле лифта, поэтому каждый раз, когда кто то приезжал, было очень слышно.

2026-08-27 • via Nuitee
G
Gilmar • couple • br
8
2026-08-26 • via Nuitee
J
John • solo_traveller • gb
9
2026-08-25 • via Nuitee
L
Lesley • couple • gb
10
Excellent
Pros:

Very handy for railway station. Nice room very quiet and the staff were very nice.

Cons:

Nothing

2026-08-25 • via Nuitee
Ákos • extended_group • hu
10
2026-08-25 • via Nuitee
T
Tsvetelina • family_with_children • gb
9
2026-08-25 • via Nuitee
K
Kornel • family_with_children • pl
9
2026-08-25 • via Nuitee
K
Kathleen • solo_traveller • ie
10
2026-08-25 • via Nuitee
L
Laís • couple • br
10
Maravilhoso!
Pros:

Tudo maravilhoso! Localização, limpeza, atendimento, cama absurdamente macia, cortesias no quarto. Recomendo super!

2026-08-24 • via Nuitee
M
Milica • solo_traveller • rs
10
2026-08-24 • via Nuitee
B
Brian • extended_group • ie
5
2026-08-24 • via Nuitee
D
Daniela • extended_group • pt
9
2026-08-24 • via Nuitee
P
Patrick • couple • br
9
Obrigado aos funcionários do café da manhã e limpeza do quartos, estão de parabéns!
Pros:

Excelente localização próximo a estação Termini (5min andando) que liga várias cidades de trem e algumas de ônibus, estive durante 10 dias na acomodação.
Muito bons restaurantes próximos com comida típica, além de lojas para compras de lembrancinhas e comércio em geral, apenas 20min a pé do Coliseu.
Apartamentos sempre limpos com boa estrutura, café da manhã com boa variedade, recomendo 100% para quem busca limpeza, bom café da manhã e ótima localização.

Cons:

Nada em especial para comentar.

2026-08-23 • via Nuitee
J
Jennifer • family_with_children • ca
10
Convinient and comfortable.
Pros:

AC worked so well. So comfy for sleeping. Elevators were great. Water on every floor to fill up your water bottles. And the staff was lovely.
The hotel is located close to Termini station so it makes getting around Rome and back to the airport very easy.

2026-08-23 • via Nuitee