Best Western Plus Hotel Universo

Hotels
•
Best Western Plus
8.7 (5623 reviews)
Via Principe Amedeo 5B , Rome , it
+39 06 476811

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Good breakfast options
Cons:
Service inconsistencies
Unexpected fees

Categories

Cleanliness
7.91
Some concerns regarding the timeliness of room cleaning.
Service
8.88
Service was friendly but had issues related to room readiness and unexpected fees.
Location
9.92
Conveniently located near Termini and main attractions.
Room Quality
9.37
Rooms were spacious and well-equipped.
Amenities
8.9
Good amenities including breakfast buffet and room facilities.
Value for Money
6.86
Concerns over extra tipping charges affecting perceived value.
Food and Beverage
8.91
Breakfast options were well-received and comprehensive.
Overall Experience
8.88
Overall a pleasant stay despite a few service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:36

Property Description

Design Interiors in a 19th-Century Building
Experience the charm of a 19th-century building with modern design interiors at Best Western Plus Hotel Universo. Located near Rome's Termini Station, our rooms offer free WiFi and satellite TV for your entertainment.

Wellness Center and Gym
Unwind at our well-equipped gym or relax at the rooftop on the 8th floor. Enjoy complimentary access to our wellness center featuring a sauna and Turkish bath for a rejuvenating experience.

Delicious Dining Options
Start your day with a varied breakfast buffet including Italian coffee and indulge in Roman and international cuisine at our Quattro Stagioni restaurant. Special diet menus are also available upon request.

Book now to enjoy a luxurious stay at Best Western Plus Hotel Universo in the heart of Rome.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

When traveling with dogs, please note that an extra charge of EUR 30.00 per dog, per stay applies. Please note that a maximum of 2 dogs are allowed per room. Please note that the property can only allow dogs with a maximum weight of 20 kilos. Please contact the property before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 5623 reviews
Cleanliness: 7.91
Service: 8.88
Location: 9.92
Room Quality: 9.37
Amenities: 8.9
Value for Money: 6.86
Food and Beverage: 8.91
Overall Experience: 8.88
H
HAIDER • extended_group • iq
10
2026-07-24 • via Nuitee
P
Phil • extended_group • ca
9
This is our second stay . We will be definitely returning to the same location .
Pros:

Great people , clean property , great location , excellent breakfast , close to the train station

Cons:

Be nice to have a wider room

2026-07-24 • via Nuitee
J
Jeferson • couple • br
10
2026-07-24 • via Nuitee
R
REISUKE • couple • jp
9
ローマ市内観光の拠点に便利です。
Pros:

滞在フロアに無料の給水スポットがあったこと。
また、エレベーターも3機あり、移動が便利。

Cons:

ルーム備え付けの冷蔵庫が、少し小さい。

2026-07-23 • via Nuitee
M
Ma. Victoria • couple • au
10
2026-07-23 • via Nuitee
C
Cristina • family_with_children • us
10
Great stay , would stay again.
Pros:

The hotel is nicely located close to the attractions. Room was great, beds comfortable and air conditioning.

Cons:

Nothing to add

2026-07-23 • via Nuitee
J
James • couple • us
9
2026-07-23 • via Nuitee
A
ANDRES • family_with_children • co
10
Hotel moderno muy bien ubicado
Pros:

Hotel muy bien ubicado. A pocos metros de la estación del tren termini y de la del metro.

Habitaciones muy amplias, camas y almohadas muy cómodas. Baño grande

Desayuno espectacular

Cons:

Todo perfecto

2026-07-22 • via Nuitee
S
Sagnik • family_with_children • se
9
2026-07-22 • via Nuitee
H
Helder • extended_group • br
9
Excelente estadia. Volaria sem dúvidas!
Pros:

Localização muito boa. Quartos bem espaçosos e banheiro com dois chuveiros, duas pias e banheira. Instalações bem novas. Serviço de quarto muito bom com trocas de toalhas e arrumações. Colchões confortáveis e bem grandes! Funcionários atenciosos!

Cons:

Nada a declarar

2026-07-22 • via Nuitee
A
Amr • solo_traveller • eg
8
2026-07-21 • via Nuitee
G
Güneş • family_with_children • tr
8
Genel olarak iyiydi
Pros:

Konumu iyi ve çalışanları ilgili.

2026-07-21 • via Nuitee
T
TURAN • solo_traveller • tr
9
2026-07-21 • via Nuitee
V
Vieira • solo_traveller • br
10
Pros:

Atendimento perfeito

2026-07-20 • via Nuitee
C
Crystal • extended_group • us
7
There were comparable hotels located close by that were more affordable.
Pros:

Very centrally located.

Cons:

The bathroom had a musty smell, while everything appeared to be clean, the smell was noticeable.

2026-07-20 • via Nuitee
M
Mayelín • family_with_children • es
10
2026-07-20 • via Nuitee
P
Paolo • solo_traveller • it
7
2026-07-19 • via Nuitee
V
Vyacheslav • solo_traveller • kz
8
2026-07-19 • via Nuitee
N
Natalie • couple • za
4
2026-07-18 • via Nuitee
M
Morgan • extended_group • us
10
2026-07-18 • via Nuitee