Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Service issues

Categories

Cleanliness
7.04
Issues with sewage smell in the room. Some bathrooms had unpleasant odors.
Service
8.01
Mixed reviews; some staff were friendly, but there were significant issues reported with service quality.
Location
9.55
Location in a quiet neighborhood close to a metro station and main attractions.
Room Quality
7.5
Room acoustics were poor, and there were complaints about heating issues.
Amenities
9.03
Felt sufficient; hairdryer and basic facilities available.
Value for Money
8.99
Value is perceived positively, particularly in relation to the location.
Food and Beverage
8.54
Generally good breakfast, but issues with replenishment were noted.
Overall Experience
8.51
Various highlights stated but numerous issues reported impacted the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:09

Property Description

Historic Villa Setting
Experience the charm of a 19th-century villa at our 3-star hotel, just a short stroll from St. John Lateran Basilica. Enjoy the tranquility of our garden terrace and the convenience of air-conditioned rooms with free Wi-Fi.

Comfortable Accommodations
Relax in rooms adorned with classic furnishings, LCD TVs, and private bathrooms. The cozy ambiance with carpeted floors ensures a restful stay after exploring the nearby attractions.

Convenient Location
Indulge in a buffet breakfast before exploring the nearby dining options. With Manzoni Metro Station a stone's throw away, iconic landmarks like the Spanish Steps and Vatican City are within easy reach.

Ready to immerse yourself in history and comfort? Book your stay at The Cross Hotel for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

8.4
Based on 4389 reviews
Cleanliness: 7.04
Service: 8.01
Location: 9.55
Room Quality: 7.5
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 8.54
Overall Experience: 8.51
Y
Yordanos • extended_group • ch
5
2026-09-17 • via Nuitee
M
Michel • extended_group • fr
10
Très agréable
Pros:

L’accueil et la qualité des chambres et des prestations

2026-09-17 • via Nuitee
C
Ceil • couple • us
10
Excellent !
Pros:

The breakfast, as usual, was excellent; the desk staff - Tamer and another gentleman whose name
escapes me- are excellent ! All of the staff were VERY helpful !

Cons:

N/A

2026-09-16 • via Nuitee
P
Perez • solo_traveller • es
10
2026-09-15 • via Nuitee
M
Mathieu • couple • fr
8
2026-09-14 • via Nuitee
G
Guillaume • couple • fr
8
Bien dans l’ensemble, propre
Pros:

Bon rapport qualité prix, propre !

Cons:

L’isolation des chambres, lumière rouge au plafond ,

2026-09-14 • via Nuitee
G
Goldenzweig • solo_traveller • de
6
Cons:

Sewage smell in the room and sometimes the corridors as well

2026-09-14 • via Nuitee
F
Fortugno • family_with_children • it
10
2026-09-14 • via Nuitee
R
REGINO • solo_traveller • es
10
Pros:

Personal de recepción

Cons:

No tenía cerca realmente ningún transporte público.

2026-09-13 • via Nuitee
R
Roberto77 M. • couple • it
8
Posizionato strategicamente bene, pulitissimo e personale TOP! Colazione davvero abbondante.
Pros:

Ottima pulizia di tutti gli ambienti, bagno, letti, colazione, reception. La posizione era strategica. La vicinanza alla stazione Termini (30 minuti a piedi o due fermate della metro A). Il personale è stato super accogliente e gentilissimo. Alla colazione non mancava nulla, ed anche lì il prsonale era super gentile e pronto a sosddisfare tutte le richieste di me e della mia compagna.

Cons:

La camera era purtroppo fronte strada e ad un piano basso. Purtroppo il traffico di Roma del mattino l'ho sentito tutto e mi ha interroto il sonno dalle 6 del mattino. Ma per fortuna la stanchezza accumulata durante il giorno mi ha fatto comunque riposare bene.

2026-09-11 • via Nuitee
A
Anna • family_with_children • de
8
Wir würden wieder kommen!
Pros:

Die Lage ist wirklich super! Das Kolosseum und viele andere Sehenswürdigkeiten kann man bequem zu Fuß erreichen. Auch der Bahnhof ist zu Fuß in etwa 20 Minuten erreichbar. Die Metro ist nur ca. 5 Minuten entfernt.
Das Personal war sehr freundlich und hilfsbereit.

Das Housekeeping war super. Allerdings müssten die Handtücher nicht jedes Mal gewechselt werden – das schont auch die Umwelt.

Cons:

Das Zimmer war schon länger nicht renoviert. Im Eingangsbereich war ein Loch in der Wand. Es gab einige Stellen, die zugespachtelt, aber nicht überstrichen waren. Die Wände waren schmutzig, was dem Zimmer einen unordentlichen Eindruck verliehen hat, obwohl das Zimmer sauber war.

Leider war das WLAN zu schwach.

2026-09-11 • via Nuitee
H
Hardik • couple • de
10
Pros:

Hotel is very clean and receptionists are very friendly and helpful! Wonderful for the price.

2026-09-11 • via Nuitee
M
Maribel • solo_traveller • mx
7
Pros:

Buena ubicación cerca de metro y estación de termini el.desayuno muy completo y personal muy.amable en recepción y restaurante

Cons:

La.habitacion, lo que se ve en foto no es ,mobiliario escaso ni una silla para sentarse solo una butaca incómodo y sucia

2026-09-11 • via Nuitee
S
said • solo_traveller • be
5
2026-09-10 • via Nuitee
D
Domenico • solo_traveller • it
8
Pros:

Gentilezza dello staff e dimensione della camera.

Cons:

La doccia un pochino piccola.

2026-09-09 • via Nuitee
S
Sardano • family_with_children • it
10
2026-09-09 • via Nuitee
S
Sílvia • solo_traveller • pt
9
2026-09-08 • via Nuitee
M
MariaMarcelaMartinez1 • solo_traveller • co
3
2026-09-06 • via Nuitee
S
Savvas • solo_traveller • cy
9
2026-09-05 • via Nuitee
D
Dawid • extended_group • pl
10
2026-09-03 • via Nuitee