Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Service issues

Categories

Cleanliness
7.04
Issues with sewage smell in the room. Some bathrooms had unpleasant odors.
Service
8.01
Mixed reviews; some staff were friendly, but there were significant issues reported with service quality.
Location
9.55
Location in a quiet neighborhood close to a metro station and main attractions.
Room Quality
7.5
Room acoustics were poor, and there were complaints about heating issues.
Amenities
9.03
Felt sufficient; hairdryer and basic facilities available.
Value for Money
8.99
Value is perceived positively, particularly in relation to the location.
Food and Beverage
8.54
Generally good breakfast, but issues with replenishment were noted.
Overall Experience
8.51
Various highlights stated but numerous issues reported impacted the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:09

Property Description

Historic Villa Setting
Experience the charm of a 19th-century villa at our 3-star hotel, just a short stroll from St. John Lateran Basilica. Enjoy the tranquility of our garden terrace and the convenience of air-conditioned rooms with free Wi-Fi.

Comfortable Accommodations
Relax in rooms adorned with classic furnishings, LCD TVs, and private bathrooms. The cozy ambiance with carpeted floors ensures a restful stay after exploring the nearby attractions.

Convenient Location
Indulge in a buffet breakfast before exploring the nearby dining options. With Manzoni Metro Station a stone's throw away, iconic landmarks like the Spanish Steps and Vatican City are within easy reach.

Ready to immerse yourself in history and comfort? Book your stay at The Cross Hotel for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

8.4
Based on 4358 reviews
Cleanliness: 7.04
Service: 8.01
Location: 9.55
Room Quality: 7.5
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 8.54
Overall Experience: 8.51
A
Aida • family_with_children • us
5
Alright to get through but not going back.
Pros:

Checkin on first day was friendly staff. Room is large, however..

Cons:

Uncomfortable stay. Minimal insufficient furniture for 3 people. Very small bedside tables and very tiny chairs. Very small shelf space in the bathroom. Insifficient towel hangers. No shelf at all in the shower space. Had to put soap and shampoo on the floor while showering. Staff unhelpful when asked to add features that were supposed to be in the room, Coffee maker. It took 3 requests to get it. Not ideal and wouldn't go back. No English channels on tv.

2026-07-25 • via Nuitee
J
Jürgen • extended_group • de
9
2026-07-24 • via Nuitee
G
Gisela Mariela • family_with_children • ar
7
Muy buena
Pros:

El hotel era muy bello, limpio y cuidado, solo pasamos una noche!!

Cons:

No funcionaba el wifi y no nos dieron respuesta, lo que es muy necesario si estás de viaje, para concretar reservas, ver recorridos etc

2026-07-24 • via Nuitee
Έλενα • couple • cy
9
Pros:

Nice location, close to the metro station. It was clean and staff was very friendly

2026-07-23 • via Nuitee
F
Fabian • extended_group • cl
7
Muy buena experiencia
Pros:

Ubicación

Cons:

El desayuno no era de buena calidad , incompleto .

2026-07-23 • via Nuitee
J
Johnny • couple • br
10
Perfeita, porém o entorno do bairro um pouco sujo.
Pros:

Café da manhã muito bom, funcionários educadíssimos e excelente localização.

2026-07-20 • via Nuitee
R
Ramiro • family_with_children • co
10
Pros:

It is a beautiful place, transform in a modern hotel but keeping the sense of the building.

2026-07-19 • via Nuitee
L
LUCIA DANIELA • family_with_children • ar
10
Pros:

Excellent location ( near the metro Vittorio
emanuele), confortable, clean, good air conditioning. What i liked the most was the kindness of staff

2026-07-19 • via Nuitee
M
massimiliano • solo_traveller • it
8
Pros:

Buena ubicación, buena habitación

2026-07-18 • via Nuitee
A
Alessandro • family_with_children • it
7
Pros:

Camera spaziosa e pulita, posizione, possibilità di prenotare il parcheggio a pagamento.

Cons:

Colazione

2026-07-18 • via Nuitee
M
Mauro • couple • ch
10
2026-07-18 • via Nuitee
M
Mattia • solo_traveller • it
10
2026-07-15 • via Nuitee
M
Michele red • solo_traveller • it
8
Pros:

La pulizia della stanza e la buona colazione

Cons:

Minibar assente

2026-07-15 • via Nuitee
B
Bruno • extended_group • br
10
2026-07-15 • via Nuitee
T
Tibor • family_with_children • hu
10
Pros:

Finom reggeli. A Colosseum még akár gyalog is elérhető.
Metró 400 méter.

2026-07-15 • via Nuitee
J
Julia Selena • solo_traveller • it
10
Pros:

Pulito e ordinato

Cons:

Nel buffet della colazione non c'era il bacon, ho fatto richiesta e mi hanno detto che non c'era.

2026-07-14 • via Nuitee
C
Cintia • extended_group • br
8
Pros:

Tudo

2026-07-14 • via Nuitee
K
kevan • extended_group • be
10
2026-07-14 • via Nuitee
E
Elvira • couple • kz
10
2026-07-13 • via Nuitee
B
Batina • extended_group • ru
8
Pros:

Очень хороший отель!
Чисто ,хорошая локация ,приятная обстановка
За такую цену шикарно

2026-07-12 • via Nuitee