Hotel Genio

Hotels
7.9 (333 reviews)
Via Zanardelli 28 , Rome , it

Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Needs updates
Inaccurate amenity descriptions

Categories

Cleanliness
6.86
Several reviews noted issues with cleanliness, including smelly bathrooms and dirty showers.
Service
8.83
Staff were frequently described as friendly and helpful across multiple reviews.
Location
9.37
Multiple reviews praised the excellent location, close to attractions.
Room Quality
7.32
Rooms were described as tired and in need of updates, though some praised cleanliness.
Amenities
7.85
Amenities were acceptable, but some descriptions indicated a lack of advertised features.
Value for Money
7.31
Value was considered decent, but several guests felt it was expensive for what was offered.
Food and Beverage
7.36
Breakfast received mixed reviews, with some praising it and others describing it as poor.
Overall Experience
8.33
Overall, guests enjoyed their stays despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:36

Property Description

Rooftop Terrace with Panoramic Views:
Hotel Genio offers a stunning rooftop terrace with breathtaking city views, providing the perfect spot to unwind and admire the beauty of Rome.

Comfortable and Well-Equipped Rooms:
All rooms at Hotel Genio are air-conditioned and feature either carpeted or parquet floors, along with amenities such as a TV and minibar, ensuring a comfortable stay for all guests.

Delicious Continental Breakfast and Prime Location:
Start your day with a delightful continental breakfast buffet at Hotel Genio, offering a variety of fresh and tasty options. Situated just 120 metres from Piazza Navona, surrounded by Rome's charming streets filled with popular wine bars and restaurants, the hotel's prime location allows for easy exploration of the city's attractions.

Experience the charm and convenience of Hotel Genio - book your stay now for an unforgettable Roman getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

7.9
Based on 333 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 7.32
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 7.36
Overall Experience: 8.33
D
Daniel Eduardo solo_traveller ar
8
Pros:

La ubicación, la elegancia y los espacios comunes.

Cons:

La cama muy dura para mis achaques, el desayuno mas o menos y el ascensor pequeño.

2026-07-24 via Nuitee
S
Stuart family_with_children us
1
Our stay was at the end of our vacation and it left us with a very bad memory of our trip.
Pros:

Location was great and the gentleman at the front desk was extremely pleasant and tried to help us with all the problems we had during our stay.

Cons:

We were traveling with our adult children and some of our teenage grandchildren. We were scheduled to be picked up at cruise ship at 8:15, which was scheduled by the hotel staff. Due to a typographical error by the hotel, only one van arrived. We were left stranded in the cruise parking lot in 100 degree heat for more than an hour. When we arrived, there was another mixup with the rooms, which we did not realize until later. (We had 7 rooms prepaid). Only two rooms were ready so we left our luggage in those rooms and left for the afternoon after we received room assignments. When we returned, some of us got showers and then we got a call from the front desk there was a mixup and three of the rooms needed to be changed, despite the fact that we had already unpacked. One of us got changed to a room where the air conditioner wasn't working. One got changed to a room where there were several reddish brown bugs in the sheets, so that room had to be changed again OR they offered to move our teenage granddaughter to another hotel in Rome, which of course was not acceptable because we did not want her to be separated from us. Three of the rooms had hotel staff walk in on them while they were still in the room and without knocking. One grandson was asleep in his room when someone walked in. One granddaughter was in the shower (she is 22, had a single room and was alone) and she heard the door and noise and she got very frightened. Despite shouting out "hello, whose there??, no one answered and then she heard the door slam shut. The doors to the rooms do not use a key card but a regular large key so anyone with a duplicate key could enter the room. She did not know who it was because her room had been cleaned and she had the "do not disturb" sign on her door. The front desk checked and said it was not a member of the staff.

2026-07-22 via Nuitee
C
Claudio couple it
5
Posizione fantastica ma la struttura non brilla.
Pros:

La posizione. La gentilezza degli addetti alla reception.

Cons:

Indispensabili migliorie in un hotel ormai trasandato e non certo adeguato alle quattro stelle. Stanze dove tutto è logoro, colazione appena passabile. Prezzo ingiustificabile se non per la posizione.

2026-07-13 via Nuitee
J
JEAN LOUIS family_with_children fr
8
Très bel emplacement
Pros:

L emplacement exceptionnel
Le personnel fantastique

Cons:

Chambres et salles de bain vieillottes

2026-07-10 via Nuitee
H
HONGBIN couple se
9
2026-06-30 via Nuitee
T
Thomas solo_traveller de
9
2026-06-28 via Nuitee
F
Fulvio solo_traveller mc
8
Pros:

Il personale alla reception era gentile e disponibilissimo

2026-06-24 via Nuitee
A
Annabella solo_traveller it
10
Pros:

L’estrema gentilezza del personale della hall, veramente speciali!

2026-06-20 via Nuitee
R
Ricardo solo_traveller es
8
Muy agradable
Pros:

Me gustó mucho la terraza con vistas panorámicas, la ubicación tan cerca de Piazza Navona y el personal, además hablan español

Cons:

El desayuno podría mejorar

2026-06-20 via Nuitee
D
Denis couple fr
6
Bon séjour tout de même
Pros:

L’emplacement

Cons:

Le Wifi dans le 5 ème étage était mauvais

2026-06-19 via Nuitee
S
Sabrina solo_traveller it
10
Pros:

La struttura ha uno stile classico e accogliente, letteralmente alle spalle di piazza Navona da la possibilità di passeggiare tra vicoli e locali di una Roma diversa,lo staff è disponibile e cordiale,la terrazza al sesto piano offre una vista meravigliosa!

2026-06-09 via Nuitee
K
Kari extended_group se
8
Vi anbefaler stedet
Pros:

Bra frokost. Savnet litt grovere brød/knekkebrød. Fantastisk å kunne drikke morgenkaffe å se hele Roma fra takterassen

Cons:

Vi savnet sengelampe for å kunne lese i sengen

2026-06-08 via Nuitee
E
Eva couple dk
10
Dejligt hotel med fabtastisk beliggenhed og personale
Pros:

Beliggenheden og den skønne tagterrasse , personalet og dejlig morgenmad.

Cons:

Alt var godt.

2026-05-29 via Nuitee
F
FABIOLA solo_traveller it
9
Pros:

Gentilissimo il personale di reception. La posizione incredibile garantisce un'esperienza unica con un comfort tutt'altro che scontato a Roma con questi prezzi.

2026-05-28 via Nuitee
O
Ole-André couple no
5
2026-05-27 via Nuitee
N
Neil solo_traveller gb
8
Pros:

have stayed before.room was spacious and clean.breakfast room was lovely with outside terrace .

Cons:

minor things Buffet breakfast was limited.

2026-05-25 via Nuitee
M
Michael couple dk
8
Fantastisk beliggenhed, god morgenmad, og god udsigt fra tagterrassen
Pros:

Beliggenhed, tagterrasse, renhed, morgenmad

Cons:

Gadestøj på værelset, ældre indretning

2026-05-25 via Nuitee
M
Maria couple br
4
Péssima !
Pros:

Normal , nada de mais !

Cons:

Cheguei da viagem cansada e minha reserva só estava para o dia seguinte , ficaram sem graça pois sabiam que estavam errados daí me mandaram para um hotel deles chamado Tourino caindo aos pedaços longe do centro chegando lá fomos muito mal tratados pelo senhor que está na recepção fazendo cara de que não estava gostando da situação . Enfim nos colocaram num quarto sem água quente , pedi um lençol extra daí ele me levou em um armário todo bagunçado e disse q não tinha , meu marido foi e ele levou num armário cheio de lençol . No dia seguinte tinha um passeio já pago e perdi . Enfim um desabafo! Estou extremamente chateada pois não fui conhecer o coliseu !

2026-05-22 via Nuitee
M
Matilde solo_traveller es
8
5 días en Roma
Pros:

Ubicación excelente, se puede llegar caminando a cualquier sitio de interés dentro de Roma. El personal de recepción así como el de la cafetería fue muy atento.

Cons:

Le falta un lavado de cara. Está un poco viejo.

2026-05-21 via Nuitee
I
Iman extended_group il
7
2026-05-19 via Nuitee