Hotel Serena srl

Hotels
7.7 (6166 reviews)
Via Principe Amedeo 64 , Rome , it
+39 06 481 8214

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Cleanliness issues
Some outdated facilities

Categories

Cleanliness
6.35
Multiple comments highlighted issues with cleanliness including odors and dirty mirrors.
Service
8.31
Most reviews noted staff as friendly and helpful, although some inconsistencies were mentioned.
Location
9.35
Numerous reviews praised the great central location, close to Termini station.
Room Quality
7.31
Mixed sentiments towards room size and condition, with some receiving recent upgrades.
Amenities
7.34
General sentiment on basic amenities; however, some mentioned them being outdated.
Value for Money
7.3
The hotel offers competitive pricing, but there are concerns about some aspects of quality.
Food and Beverage
7.35
Comments noted that breakfast was satisfactory but lacked variety.
Overall Experience
8.31
Overall feedback was positive, with location being a strong point, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:36

Property Description

Convenient Location
Hotel Serena is conveniently located within walking distance of Termini Railway Station, making it easily accessible for travelers. The surrounding area boasts a variety of typical restaurants, perfect for experiencing local cuisine.

Helpful Staff and Services
The friendly staff at Hotel Serena are always ready to assist guests with information about Rome, city tours, and arranging private shuttles to popular landmarks. Their dedication to guest satisfaction ensures a pleasant and stress-free stay.

Elegant Rooms and Delicious Breakfast
Each room at Hotel Serena exudes elegance and style, providing a comfortable retreat for guests. Start your day with a delicious continental buffet breakfast served daily in the hotel bar from 07:30 to 10:00.

Experience the charm of Rome with a stay at Hotel Serena. Book now for an unforgettable stay!

Important information:

Payment must be made upon check-in. Checks are not accepted as a form of payment.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 6166 reviews
Cleanliness: 6.35
Service: 8.31
Location: 9.35
Room Quality: 7.31
Amenities: 7.34
Value for Money: 7.3
Food and Beverage: 7.35
Overall Experience: 8.31
R
rappo • solo_traveller • ch
8
Pros:

Propre. Rapport qualité/prix excellent. Bon emplacement.

Cons:

.

2026-07-25 • via Nuitee
M
Massimo • solo_traveller • it
8
2026-07-25 • via Nuitee
J
Jorge Miguel • solo_traveller • es
9
Pros:

Sin duda la Ubicación

Cons:

El ascensor al ser bastante antiguo solo cabían 2 personas a la vez, y hubo veces que nos tocó subir caminando.

2026-07-25 • via Nuitee
Y
YUSUKE • solo_traveller • jp
8
2026-07-25 • via Nuitee
A
Adriana • solo_traveller • ca
8
Very nice for a quick stay in Rome with a central location.
Pros:

Very central location and room was clean and comfortable. The staff were friendly. Once the air conditioner was turned on the room was very comfortable.

Cons:

The room itself is a bit dated and there were no additional amenities. One of the switches in my room was broken and I had to ask the desk how to work the air conditioner since it was manual.

2026-07-24 • via Nuitee
B
Benak • solo_traveller • cz
8
2026-07-23 • via Nuitee
C
Cijes • solo_traveller • es
7
Estancia en el Hotel Serena
Pros:

La ubicación.

Cons:

En el quinto piso donde estaba no llegaba el wifi.
En el desayuno solo hay: yogures, una máquina de café, bebida de zumo artificial (dos sabores), bizcochos, croissants, leche natural, rebanadas de pan, salami, jamón York y queso.

2026-07-23 • via Nuitee
N
Nadezhda • solo_traveller • kz
6
Pros:

Хороший завтрак , очень плотный и ранний

Cons:

Старенькая мебель

2026-07-23 • via Nuitee
T
Tigestu • solo_traveller • us
7
Cons:

The breakfast was terrible

2026-07-23 • via Nuitee
D
Doug • couple • gb
8
2026-07-23 • via Nuitee
R
Ragni Bakke • couple • no
4
2026-07-23 • via Nuitee
I
ITALO • solo_traveller • it
9
Pros:

Camera decorosa, accogliente, spaziosa, pulita.

Cons:

Nulla.

2026-07-22 • via Nuitee
I
Inacia Daniela • couple • br
7
2026-07-22 • via Nuitee
H
Hanzlová • couple • sk
7
Pros:

Raňajky boli dobré , pán , ktorý obsluhoval, všetko dopĺňal a promptne upratal

2026-07-21 • via Nuitee
K
Kaya • solo_traveller • dk
5
2026-07-21 • via Nuitee
M
mona • solo_traveller • il
8
Pros:

מיקום

2026-07-21 • via Nuitee
G
Grier • solo_traveller • gb
8
Great Value for Money
Pros:

Really central location which allowed for easy access to the sites. Staff were super friendly and room was super comfy. Breakfast was a continental spread and was very tasty.

2026-07-21 • via Nuitee
J
Jessica • solo_traveller • ie
10
Will be back
Pros:

Staff were so friendly and kind.. always welcome with a smile amd hello weather its in french itailain etc.. rooms were cleaned each day fresh towls daily.. hotel was bit old but what do you expext when such a beautiful country is built on history

2026-07-21 • via Nuitee
L
Laura • solo_traveller • pt
7
2026-07-21 • via Nuitee
D
Declan • solo_traveller • au
8
2026-07-20 • via Nuitee