Hotel Serena srl

Hotels
7.7 (6019 reviews)
Via Principe Amedeo 64 , Rome , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Cleanliness issues
Some outdated facilities

Categories

Cleanliness
6.35
Multiple comments highlighted issues with cleanliness including odors and dirty mirrors.
Service
8.31
Most reviews noted staff as friendly and helpful, although some inconsistencies were mentioned.
Location
9.35
Numerous reviews praised the great central location, close to Termini station.
Room Quality
7.31
Mixed sentiments towards room size and condition, with some receiving recent upgrades.
Amenities
7.34
General sentiment on basic amenities; however, some mentioned them being outdated.
Value for Money
7.3
The hotel offers competitive pricing, but there are concerns about some aspects of quality.
Food and Beverage
7.35
Comments noted that breakfast was satisfactory but lacked variety.
Overall Experience
8.31
Overall feedback was positive, with location being a strong point, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:36

Property Description

Convenient Location
Hotel Serena is conveniently located within walking distance of Termini Railway Station, making it easily accessible for travelers. The surrounding area boasts a variety of typical restaurants, perfect for experiencing local cuisine.

Helpful Staff and Services
The friendly staff at Hotel Serena are always ready to assist guests with information about Rome, city tours, and arranging private shuttles to popular landmarks. Their dedication to guest satisfaction ensures a pleasant and stress-free stay.

Elegant Rooms and Delicious Breakfast
Each room at Hotel Serena exudes elegance and style, providing a comfortable retreat for guests. Start your day with a delicious continental buffet breakfast served daily in the hotel bar from 07:30 to 10:00.

Experience the charm of Rome with a stay at Hotel Serena. Book now for an unforgettable stay!

Important information:

Payment must be made upon check-in. Checks are not accepted as a form of payment.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 6019 reviews
Cleanliness: 6.35
Service: 8.31
Location: 9.35
Room Quality: 7.31
Amenities: 7.34
Value for Money: 7.3
Food and Beverage: 7.35
Overall Experience: 8.31
N
Norma • solo_traveller • ar
8
2026-06-07 • via Nuitee
D
Diana Raquel • solo_traveller • ch
8
2026-06-06 • via Nuitee
S
Saba • solo_traveller • gb
6
2026-06-06 • via Nuitee
A
Alexandre • couple • br
4
Localização espetacular mas com oportunidades na hospedagem.
Pros:

Atendimento prestativo do time local. A localização é excelente e ao lado da estação Termine. Para quem chega do aeroporto por lá é muito bom. Da para ir andando com as malas.

Cons:

Quartos bem antigo, cama desconfortável, extremamente dura e com buracos na estrutura. Café da manhã simples mas suficiente.

2026-06-05 • via Nuitee
P
paneantonio • solo_traveller • ar
8
Ideal no solo de paso.
Pros:

La ubicación, cerca de la estación Roma Termini. La recepción está en planta baja, comparte edificio con otras empresas, mi habitación estaba en el segundo piso.
Al estar con valijas pesadas el ascensor es fundamental, marco este detalle porque no todos los edificios tienen ascensor

2026-06-05 • via Nuitee
B
Buket • family_with_children • tr
3
Bir daha kalmam.
Pros:

Konumu ve temizliği gayet iyiydi.

Cons:

Kaldığımız oda en üst kat idi ve kuşların yaptığı yuva sebebiyle çok gürültülüydü, bir çözüm bulacaklarını söyleyip hiçbir şey yapmadılar. Banyoyu birileri basmış gibi bir ses vardı sürekli, her an bir güvercin odaya inecek diye korktuk. Rahatsızlığımızı belirttiğimizde surat astılar, tavırları soğuk ve kabaydı.

2026-06-04 • via Nuitee
M
Mohamed Sharif • solo_traveller • gb
10
Pros:

Lovely people

Cons:

Nothing at all

2026-06-04 • via Nuitee
G
Giovanni • solo_traveller • it
8
2026-06-04 • via Nuitee
R
Rohit Kumar • solo_traveller • in
6
2026-06-04 • via Nuitee
M
Markus • couple • fi
9
Ok hotelli.
Pros:

Toimiva vastaanotto, laukkujen säilytys,ok aamiainen.Lähellä rautatieasemaa.

Cons:

Aamiaistila ahdas.

2026-06-04 • via Nuitee
T
Tommaso • solo_traveller • it
5
Pros:

Posizione comoda, vicino alla Stazione Termini e a due passi da S. Maria Maggiore. Possibilità di deposito bagaglio. Buona la colazione.

Cons:

Camera troppo piccola. Interruttori in punti scomodi: per accendere la luce della camera, appena entrati, bisognava premere l'interruttore che si trovava vicino alla porta del bagno. La doccia aveva una perdita, per cui dopo l'utilizzo si formava un lago.

2026-06-03 • via Nuitee
P
Philipp • solo_traveller • de
7
Empfehlenswert für einen Stadtbesicjtigungsurlaub, auch mit Kind dabei.
Pros:

Sehr altmodisch. Aber der Stil war authentisch und in sich stimmig. Das Personal war sehr angenehm und kinderfreundlich. Die Lage ist ideal um das Stadtzentrum kennenzulernen.

Cons:

Das Frühstück entspricht nicht den gängigen Standards.
Strom ist im Hotelzimmer sofort nicht mehr vorhanden sobald man das Zimmer verlässt. Handy, Akkupack und Tablet vom Kind aufladen war eine strategische Tortur.

2026-06-03 • via Nuitee
G
geoffrey • solo_traveller • gb
8
2026-06-03 • via Nuitee
S
Silvia karina • couple • pe
9
2026-06-02 • via Nuitee
A
Alessandro • solo_traveller • it
7
Pros:

Posizione comoda rispetto alla stazione Termini

Cons:

Ambienti dispersi collocati in un palazzo d’epoca - colazione minimale

2026-06-02 • via Nuitee
M
Marisa • solo_traveller • it
8
2026-06-02 • via Nuitee
M
Matteo • family_with_children • it
7
Pros:

Ottima posizione a 3 minuti a piedi dalla stazione Termini e a 20 minuti a piedi dal Colosseo. Gentilezza del personale pronto sempre a soddisfare ogni richiesta. Stanza grande e pulita.

Cons:

Colazione buona ma con poca scelta. Letto un pò scomodo.

2026-06-02 • via Nuitee
A
Andrea • family_with_children • hu
9
Máskor is szívesen jövünk
Pros:

A reggeli lehetne tartalmasabb, többféle kenyér, felvágott, sajt, zöldség, gyümölcs

Cons:

A reggeli volt az egyetlen gyenge pontja a szállásnak

2026-06-01 • via Nuitee
N
Nicoletta • solo_traveller • it
9
2026-06-01 • via Nuitee
V
valentina • family_with_children • it
7
Pros:

Vicino al centro , buona colazione

Cons:

Struttura un po vecchiotta, stanza non troppo pulita e un po piccola

2026-06-01 • via Nuitee