Hotel Serena srl

Hotels
7.7 (6349 reviews)
Via Principe Amedeo 64 , Rome , IT
+39 06 481 8214

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Cleanliness issues
Some outdated facilities

Categories

Cleanliness
6.35
Multiple comments highlighted issues with cleanliness including odors and dirty mirrors.
Service
8.31
Most reviews noted staff as friendly and helpful, although some inconsistencies were mentioned.
Location
9.35
Numerous reviews praised the great central location, close to Termini station.
Room Quality
7.31
Mixed sentiments towards room size and condition, with some receiving recent upgrades.
Amenities
7.34
General sentiment on basic amenities; however, some mentioned them being outdated.
Value for Money
7.3
The hotel offers competitive pricing, but there are concerns about some aspects of quality.
Food and Beverage
7.35
Comments noted that breakfast was satisfactory but lacked variety.
Overall Experience
8.31
Overall feedback was positive, with location being a strong point, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:36

Property Description

Convenient Location
Hotel Serena is conveniently located within walking distance of Termini Railway Station, making it easily accessible for travelers. The surrounding area boasts a variety of typical restaurants, perfect for experiencing local cuisine.

Helpful Staff and Services
The friendly staff at Hotel Serena are always ready to assist guests with information about Rome, city tours, and arranging private shuttles to popular landmarks. Their dedication to guest satisfaction ensures a pleasant and stress-free stay.

Elegant Rooms and Delicious Breakfast
Each room at Hotel Serena exudes elegance and style, providing a comfortable retreat for guests. Start your day with a delicious continental buffet breakfast served daily in the hotel bar from 07:30 to 10:00.

Experience the charm of Rome with a stay at Hotel Serena. Book now for an unforgettable stay!

Important information:

Payment must be made upon check-in. Checks are not accepted as a form of payment.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

7.7
Based on 6349 reviews
Cleanliness: 6.35
Service: 8.31
Location: 9.35
Room Quality: 7.31
Amenities: 7.34
Value for Money: 7.3
Food and Beverage: 7.35
Overall Experience: 8.31
M
Micha Peretta • solo_traveller • cl
7
Pros:

La ubicacion

Cons:

Poco espacio para guardar ropa, las almohadas muy malas

2026-09-19 • via Nuitee
I
Indiana • family_with_children • it
7
2026-09-19 • via Nuitee
P
Patrícia • family_with_children • sk
9
Pros:

Poloha hotela blízko stanice, skromné, ale chutné raňajky, čistota hotela a milý personál

Cons:

Staršie vybavenie izieb

2026-09-19 • via Nuitee
A
Alexandre • solo_traveller • fr
3
Pros:

L'emplacement et la climatisation.

Cons:

Lit dur et creusé, porte de la douche qui ne se ferme pas l'une contre l'autre, traces d'humidité avec des taches noires potentiellement de la moisissure.

Petit déjeuner avec peu de choix et une qualité médiocre.

2026-09-19 • via Nuitee
G
Gert • solo_traveller • dk
8
Godt køb
Pros:

I forhold til.pris synes jeg det var suoer fint,ligger rigtigt godt,lidt slidt men rent.
Lidt sen indtjekning,er lidt i tvivl om det ikke var mig selv der valgte tidspunktet.
Morgenmad ok,brød dog lidt undet standart.
Fik efter udtjent gratis opbevaring af kuffert,så alt i alt godt.

Cons:

Det var ikke noget jeg ikke kunne lide.

2026-09-18 • via Nuitee
R
roberto • couple • cl
1
EVITAR
Pros:

La ubicación

Cons:

Nada , sucio hediondo antiguo muy mal tenido antes me alojé en uno cercano pero los valores son incalificable. Nadie saluda , las 3 estrellas no se donde las sacaron la cama es un castigo el ascensor antiguo cochino , al llegar tienen una calificación de 8.1 en Booking eso es falso

2026-09-18 • via Nuitee
B
Bettonte • solo_traveller • it
9
2026-09-18 • via Nuitee
M
Mari Luz • solo_traveller • es
6
Pros:

La ubicación buena

Cons:

La fontanería no está bien, apenas hay agua fría, no puedes regular el agua de la ducha. No está muy cuidado

2026-09-18 • via Nuitee
P
Pery • solo_traveller • br
9
Pros:

Localização, café.

Cons:

Cama desconfortável na emenda dos colchões. Falta indicação do nome do hotel na fachada.

2026-09-18 • via Nuitee
S
Steven • couple • us
6
Pros:

The property was clean and close to Termini and the staff was friendly.

Cons:

I did not like the location. I didn’t feel very safe and a guy that was staying at the hotel was robbed right outside the front door and nothing was done to stop it. It’s unfortunate for the hotel that the area isn’t safer.

2026-09-18 • via Nuitee
M
Marco Carlo • solo_traveller • it
9
tranquillo
Pros:

gentilezza e cortesia

2026-09-18 • via Nuitee
L
Lucia • couple • es
7
2026-09-17 • via Nuitee
P
Peter • solo_traveller • au
8
2026-09-17 • via Nuitee
O
Olga • solo_traveller • pl
8
2026-09-17 • via Nuitee
S
Silvia • couple • it
3
2026-09-17 • via Nuitee
D
David • couple • es
8
2026-09-16 • via Nuitee
E
Emira • extended_group • xk
8
Hotel was in good location and clean , nice breakfeast.
Pros:

The location was good only 20-30min by foot to Colosseo and other main attractions , room cleaned every day. Near hotel were market and places you can eat. 5min to Roma Termini.

Cons:

Breakfast was good but only one thing i didnt’like that was same every day,boiled eggs only not other options of eggs , no tomato or olives.

2026-09-16 • via Nuitee
G
Gülhan • couple • tr
1
Pros:

Roma termini istasyonu ve otobüs duraklarına yakın oluşu, etrafta market ve restoran yoğunluğu

Cons:

Berbat derecede pisti, çöp kovasında insan dışkısı vardı, havlular lekeliydi , duşakabin ve lavaboda kıllar vardı

2026-09-16 • via Nuitee
I
Iván • couple • hu
3
2026-09-16 • via Nuitee
A
Anne Sofie • couple • no
7
2026-09-16 • via Nuitee