Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Issues with room cleanliness
Small room sizes
Parking difficulties

Categories

Cleanliness
8.41
Some reviews mentioned cleanliness issues, such as the bathroom not being well maintained and the room having odors.
Service
9.38
Overall positive sentiments about the staff being friendly and helpful across multiple reviews.
Location
9.42
The location is highly praised for being central and convenient to many attractions.
Room Quality
7.87
Mixed sentiments regarding room size and quality, with some noting small rooms and maintenance issues.
Amenities
8.9
Amenities like breakfast and tea-making facilities received positive feedback, though limited amenities were mentioned.
Value for Money
8.36
Generally regarded as a good value for the location and service provided, with some exceptions.
Food and Beverage
8.91
Breakfast was frequently noted as a positive aspect with good quality, even though some items were criticized.
Overall Experience
9.18
The overall sentiment reflects a positive experience, with encouragement to return among various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:46

Property Description

Luxurious Accommodations

Indulge in contemporary decor and design lighting in our rooms at Best Western Plus City Hotel. Enjoy amenities such as an LCD TV, satellite channels, and a choice of pillows for your comfort.

Convenient Location

Located in the heart of Genoa center, our hotel is just a stone's throw away from iconic landmarks like Piazza De Ferrari, Palazzo Ducale, and the Porto Antico. Explore museums, historic squares, and the famous Aquarium within walking distance.

Culinary Delights

Savor a delightful buffet breakfast featuring Ligurian specialties at Pesciolino Restaurant. Taste authentic Italian dishes prepared with fresh, local ingredients, accompanied by a selection of Italy's finest wines and oils.

Book now to experience the perfect blend of luxury, convenience, and gastronomic delights at Best Western Plus City Hotel.

Important information:

Air conditioning is available from June until September.

Valet parking is available.

When booking 5 rooms or more, different policies may apply.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

Location

Guest Reviews

8.8
Based on 2140 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
C
Corinne • family_with_children • ch
9
Top !
Pros:

Très efficace et agréable

Cons:

Rien

2026-07-04 • via Nuitee
C
Crispino • solo_traveller • it
7
Cons:

Ho dovuto chiedere che mi cambiassero di stanza. La prima assegnata davvero indecorosa, con pavimenti vecchi e finestra del bagno che non si poteva chiudere. La seconda un po' meglio ma sempre spartana come è difficile succeda se prenoti un quattro stelle. Sconsigliato.

2026-07-04 • via Nuitee
C
Cecchi • extended_group • it
10
2026-07-03 • via Nuitee
D
Desmond • solo_traveller • fr
9
Pros:

Good location, friendly staff, safe parking. Good breakfast. Good air-con. Good sized room & bathroom.

2026-07-03 • via Nuitee
E
Ernst J • couple • ch
10
2026-07-02 • via Nuitee
N
Noëlle • family_with_children • ch
6
Pros:

Das Personal ist sehr nett und hilfreich. Die Lage ist sehr gut.

Cons:

Zwar sehr grosse Auswahl der Produkte beim Frühstück, aber schlechte Qualität für diesen Preis.

2026-06-30 • via Nuitee
C
Carola • solo_traveller • de
10
2026-06-30 • via Nuitee
R
Ruchi • solo_traveller • in
9
2026-06-29 • via Nuitee
F
francesca • couple • it
7
Da migliorare
Pros:

Ottima posizione, personale accogliente, colazione ricca.

Cons:

Asta della doccia fissata male, shampoo e bagnoschiuma in un unico erogatore (da maneggiare con attenzione perché si rompeva continuamente), presenza solo della presa usb accanto al comodino. Da un hotel a 4 stelle mi sarei aspettata qualcosa di meglio.

2026-06-29 • via Nuitee
R
Roberta • couple • it
9
2026-06-29 • via Nuitee
A
Alessio • solo_traveller • it
10
Lo consiglio vivamente
Pros:

La posizione. La colazione e la cordialità del personale.

Cons:

Aria condizionata un po’ rumorosa durante la notte.

2026-06-28 • via Nuitee
A
Antonella • couple • it
7
Molto efficiente il personale sia della reception che di sala
Pros:

Mi hanno per fortuna cambiato camera in quanto nella prima singola ho funzionava aria condizionata!!(rotti i tasti)
La seconda era ottima

Cons:

Camere singole triplo piccole

2026-06-28 • via Nuitee
H
Heinz • solo_traveller • de
8
2026-06-28 • via Nuitee
F
Florence • couple • fr
6
Pros:

L’emplacement et la literie

Cons:

La climatisation ne fonctionnait pas bien

2026-06-28 • via Nuitee
C
Carolina • couple • it
8
2026-06-28 • via Nuitee
E
Elisa • solo_traveller • it
8
Pros:

Letto grande e confortevole.

Cons:

Rapporto qualità/prezzo.

2026-06-28 • via Nuitee
A
Anja • family_with_children • ch
9
Entspannter Kurzurlaub zum Ausspannen und geniessen. Das Hotelpersonal war stets freundlich. Frühstück reichhaltig und g
Pros:

Sehr zentral gelegenes kleineres und sehr gutes Hotel. Nahe Metrostation Piazza de Ferrari und nahe Bushaltestellen 🤩

Cons:

Es gibt nichts

2026-06-28 • via Nuitee
N
Nana Nino • extended_group • ge
9
2026-06-27 • via Nuitee
M
Micah • solo_traveller • ch
9
A great convenient option for a business traveller
Pros:

This was an excellent option for a business trip to Genoa. The location is very central, yet the room was very quiet with terrific shades to block sunlight. Great value for money.

2026-06-25 • via Nuitee
M
Michael • couple • de
7
kein Luxus aber alles ok für ein Hotel sehr zentral. Und es gibt eine Parkgarage!!!
Pros:

Lage

2026-06-24 • via Nuitee