Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Issues with room cleanliness
Small room sizes
Parking difficulties

Categories

Cleanliness
8.41
Some reviews mentioned cleanliness issues, such as the bathroom not being well maintained and the room having odors.
Service
9.38
Overall positive sentiments about the staff being friendly and helpful across multiple reviews.
Location
9.42
The location is highly praised for being central and convenient to many attractions.
Room Quality
7.87
Mixed sentiments regarding room size and quality, with some noting small rooms and maintenance issues.
Amenities
8.9
Amenities like breakfast and tea-making facilities received positive feedback, though limited amenities were mentioned.
Value for Money
8.36
Generally regarded as a good value for the location and service provided, with some exceptions.
Food and Beverage
8.91
Breakfast was frequently noted as a positive aspect with good quality, even though some items were criticized.
Overall Experience
9.18
The overall sentiment reflects a positive experience, with encouragement to return among various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:46

Property Description

Luxurious Accommodations

Indulge in contemporary decor and design lighting in our rooms at Best Western Plus City Hotel. Enjoy amenities such as an LCD TV, satellite channels, and a choice of pillows for your comfort.

Convenient Location

Located in the heart of Genoa center, our hotel is just a stone's throw away from iconic landmarks like Piazza De Ferrari, Palazzo Ducale, and the Porto Antico. Explore museums, historic squares, and the famous Aquarium within walking distance.

Culinary Delights

Savor a delightful buffet breakfast featuring Ligurian specialties at Pesciolino Restaurant. Taste authentic Italian dishes prepared with fresh, local ingredients, accompanied by a selection of Italy's finest wines and oils.

Book now to experience the perfect blend of luxury, convenience, and gastronomic delights at Best Western Plus City Hotel.

Important information:

Air conditioning is available from June until September.

Valet parking is available.

When booking 5 rooms or more, different policies may apply.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

Location

Guest Reviews

8.8
Based on 2060 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
H
Haywood • couple • it
8
2026-05-29 • via Nuitee
C
Chrisanthi • extended_group • gr
10
2026-05-26 • via Nuitee
C
Chrisanthi • extended_group • gr
10
2026-05-26 • via Nuitee
R
Roy • solo_traveller • gb
4
Pros:

Best Wesyetn quality

Cons:

No bar , lack of Best Westetn resturant cleaner left cleaning solution inside kettle , thought I had been poisoned.

2026-05-25 • via Nuitee
A
Akhter • couple • gb
9
2026-05-25 • via Nuitee
M
Malnar • family_with_children • si
6
Cons:

Slab zajtrk

2026-05-25 • via Nuitee
F
Frederic • couple • be
8
Bon hôtel pour un citytrip
Pros:

Hôtel moderne situé à proximité du centre historique. Bon buffet de petit déjeuner

Cons:

Douche exiguë. Accès étroit de 40 cm. Dommage pour une chambre de ce standing.

2026-05-25 • via Nuitee
L
Laura • couple • it
8
Pros:

ottima colazione
parcheggio custodito molto comodo

Cons:

bagno piccolo

2026-05-25 • via Nuitee
V
Valentina • solo_traveller • it
7
2026-05-24 • via Nuitee
S
Suzanne • solo_traveller • gb
10
2026-05-24 • via Nuitee
L
Leslie • solo_traveller • ca
8
2026-05-24 • via Nuitee
D
Davide • solo_traveller • it
7
Piacevole soggiorno, posizione ottima. Non il miglior rapporto qualità-prezzo
Pros:

colazione abbondante, servizio cortese, posizione ottima.

Cons:

Pulizia non impeccabile negli spazi comuni (tappetino dell'ascensore sporco). Camera troppo piccola in rapporto al prezzo pagato per notte. Il lavandino non scaricava bene.

2026-05-24 • via Nuitee
E
Elisabeth • solo_traveller • de
7
2026-05-24 • via Nuitee
K
KentuckyColo • solo_traveller • it
9
2026-05-24 • via Nuitee
M
Marco • couple • ch
9
Piacevole
Pros:

Posizione, colazione e cordialità dello staff

Cons:

Nulla

2026-05-23 • via Nuitee
N
Nicola • solo_traveller • it
6
2026-05-23 • via Nuitee
M
Marco • solo_traveller • it
5
Pros:

La posizione.

Cons:

L'arredamento della stanza datato e problemi sull'impianto elettrico

2026-05-22 • via Nuitee
G
Giovan Matteo • solo_traveller • it
8
2026-05-22 • via Nuitee
O
Omar • solo_traveller • it
8
2026-05-21 • via Nuitee
R
Roman • couple • nl
7
Pros:

City center location, great breakfast.

Cons:

The room is cold, the window is not closed completely - you feel cold and hear all noises from outside.

2026-05-20 • via Nuitee