Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Issues with room cleanliness
Small room sizes
Parking difficulties

Categories

Cleanliness
8.41
Some reviews mentioned cleanliness issues, such as the bathroom not being well maintained and the room having odors.
Service
9.38
Overall positive sentiments about the staff being friendly and helpful across multiple reviews.
Location
9.42
The location is highly praised for being central and convenient to many attractions.
Room Quality
7.87
Mixed sentiments regarding room size and quality, with some noting small rooms and maintenance issues.
Amenities
8.9
Amenities like breakfast and tea-making facilities received positive feedback, though limited amenities were mentioned.
Value for Money
8.36
Generally regarded as a good value for the location and service provided, with some exceptions.
Food and Beverage
8.91
Breakfast was frequently noted as a positive aspect with good quality, even though some items were criticized.
Overall Experience
9.18
The overall sentiment reflects a positive experience, with encouragement to return among various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:46

Property Description

Luxurious Accommodations

Indulge in contemporary decor and design lighting in our rooms at Best Western Plus City Hotel. Enjoy amenities such as an LCD TV, satellite channels, and a choice of pillows for your comfort.

Convenient Location

Located in the heart of Genoa center, our hotel is just a stone's throw away from iconic landmarks like Piazza De Ferrari, Palazzo Ducale, and the Porto Antico. Explore museums, historic squares, and the famous Aquarium within walking distance.

Culinary Delights

Savor a delightful buffet breakfast featuring Ligurian specialties at Pesciolino Restaurant. Taste authentic Italian dishes prepared with fresh, local ingredients, accompanied by a selection of Italy's finest wines and oils.

Book now to experience the perfect blend of luxury, convenience, and gastronomic delights at Best Western Plus City Hotel.

Important information:

Air conditioning is available from June until September.

Valet parking is available.

When booking 5 rooms or more, different policies may apply.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

8.8
Based on 2298 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
S
Silvia • solo_traveller • it
9
Pros:

Hotel centralissimo silenzioso dotato di tapparelle in camera e percheggio custodito a fianco. Ottima colazione

2026-08-29 • via Nuitee
U
Udo • solo_traveller • de
6
Volle Lage, jedoch Abstriche
Pros:

Die Lage ist perfekt

Cons:

Preis-Leistung ja so lala. In anderen europäischen Metropolen bekommt man fürs Geld mehr geboten.

2026-08-29 • via Nuitee
D
Dominique • family_with_children • fr
10
2026-08-29 • via Nuitee
M
Mariano • family_with_children • es
8
2026-08-28 • via Nuitee
T
Tim • solo_traveller • gb
3
2026-08-28 • via Nuitee
A
Anita • family_with_children • fr
10
Pros:

Position, propreté, personnel accueillant, services

2026-08-27 • via Nuitee
W
Wisniewski • family_with_children • pl
9
Dobry hotel, w sensownej cenie.
Pros:

Śniadanie doskonałe, bardzo dobra obsługa. Położenie hotelu znakomite. Spore wygody,

Cons:

Nieco powolna recepcja przy przyjęciu, ale sympatyczna i skuteczna. Potrafiła zaspokoić wszystkie potrzeby. Łóżka stanowoczo za miękkie, acz i tak lepsze niż w innych hotelach...

2026-08-27 • via Nuitee
G
grimaux • solo_traveller • fr
9
Pros:

Le sérieux et le professionnalisme.

Cons:

L'étroitesse de l'accès au garage et le fait qu'il soit payant ce qui n'est pas précisé pendant la reservation.

2026-08-27 • via Nuitee
Y
Yvonne • solo_traveller • ch
7
Pros:

Lage, Auto wird parkiert und beim auschecken gebracht.

Cons:

Es ist schlecht, dass Hotelgäste im Restaurant nicht einmal was trinken können ohne eine Mahlzeit zu essen. Und das trotz viel freien Tische.

2026-08-27 • via Nuitee
S
sylvie • couple • lb
10
2026-08-26 • via Nuitee
V
Veton • solo_traveller • ch
10
Pros:

Bien situé et très bon rapport qualité/prix

2026-08-26 • via Nuitee
A
April • solo_traveller • bh
7
Central location, friendly and helpful staff
Pros:

Central location

Cons:

AC was not cooling and making extremely loud flapping sound. (Room 121). I had to inform reception to put it under Out of Order before giving it to someone else
Room a bit dark/no sunlight

2026-08-26 • via Nuitee
A
Alessandro • solo_traveller • it
2
2026-08-26 • via Nuitee
P
Paola • solo_traveller • it
8
2026-08-26 • via Nuitee
T
Tatiana • solo_traveller • it
8
Pros:

Albergo pulito, ottima posizione, camera singola abbastanza grande, colazione abbondante. Nell' hotel c'è anche un ottimo ristorante ("Pesciolino").

Cons:

Gli arredi sono un po' datati. La mia camera singola dava su un palazzo di uffici, quindi per avere privacy si dovevano sempre tenere giù le tapparelle. A colazione i croissant erano un po' mosci.

2026-08-26 • via Nuitee
S
sandrine • couple • fr
8
2026-08-25 • via Nuitee
A
Assunta • family_with_children • it
10
2026-08-25 • via Nuitee
J
Joanne • solo_traveller • gb
8
Well located when you want to access center
Pros:

Nice buffet breakfast

Cons:

Couldn’t open window as it was noisy and there was a building opposite very close.

2026-08-24 • via Nuitee
U
Utsch • solo_traveller • de
8
2026-08-24 • via Nuitee
M
Mario • couple • it
9
2026-08-24 • via Nuitee