Best Western Hotel Metropoli

Hotels
•
Best Western
8.8 (2070 reviews)
Piazza Fontane Marose , Genova , IT
+39 010 246 8888

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Good value for money
Cons:
Cleanliness issues
Room size limitations
Breakfast quality mixed

Categories

Cleanliness
8.28
Some reviews mention issues like stains and a need for maintenance, which impact cleanliness.
Service
9.75
Consistently highlighted as friendly and helpful with great local tips.
Location
9.29
Many reviews rave about the central location and convenience.
Room Quality
8.24
Some reviews point out room size issues and varying comfort levels.
Amenities
8.77
Amenities are decent, but a few reviews suggest additional items would be beneficial.
Value for Money
8.73
Generally perceived as good value, especially considering breakfast offerings.
Food and Beverage
8.28
Mixed reactions on breakfast quality; some mentioned it could be improved.
Overall Experience
9.05
Overall a positive experience with some areas for improvement mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:15

Property Description

Central Location in Historic Genoa
Situated in the heart of Genoa's historic center, the Best Western Hotel Metropoli offers proximity to iconic landmarks like Via Garibaldi and the Genoa Aquarium.

Modern and Elegant Rooms
Experience comfort and style in the hotel's completely renovated, air-conditioned rooms featuring refined wood floors, free Wi-Fi, and 32” LCD TVs.

Exceptional Services and Amenities
Enjoy a rich breakfast buffet, 24-hour staff assistance, and a lobby adorned with contemporary Italian art. Benefit from the Special Protection Program ensuring a safe stay for guests and staff.

Book now for an unforgettable stay in Genoa!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Location

Guest Reviews

8.8
Based on 2070 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
P
Priscilla • solo_traveller • au
8
2026-09-19 • via Nuitee
C
Craig • couple • au
8
Pros:

Good breakfast

Cons:

Small room

2026-09-18 • via Nuitee
J
Jan • couple • be
6
Pros:

Het avondeten was heel lekker.

Cons:

Het contact was heel beperkt...het zwembad te koud....geen bar open aan het zwembad...is eigenlijk een mooi hotel maar ze lijken daar aan het uitrollen...

2026-09-18 • via Nuitee
B
Bardhyl • solo_traveller • al
8
2026-09-17 • via Nuitee
R
Rita • couple • it
8
2026-09-16 • via Nuitee
T
Thomas • solo_traveller • ie
8
2026-09-16 • via Nuitee
A
Alicia • couple • es
10
Céntrico y limpio
Pros:

Hotel céntrico y cómodo. Personal muy agradable y solícito. Volveremos

2026-09-16 • via Nuitee
K
Katharina • family_with_children • at
10
2026-09-16 • via Nuitee
J
Jesse • solo_traveller • it
10
2026-09-15 • via Nuitee
L
Luca • extended_group • it
8
2026-09-15 • via Nuitee
M
Mira • solo_traveller • ch
8
2026-09-15 • via Nuitee
A
Anna • extended_group • se
10
2026-09-13 • via Nuitee
S
Stefano • couple • it
9
2026-09-13 • via Nuitee
S
STEFANO • couple • it
10
2026-09-13 • via Nuitee
B
Bernd • solo_traveller • us
8
2026-09-13 • via Nuitee
J
Julia Akishina • solo_traveller • dk
10
2026-09-12 • via Nuitee
H
Herbert • solo_traveller • at
8
2026-09-12 • via Nuitee
H
Herbert • solo_traveller • fr
8
2026-09-12 • via Nuitee
J
Juliane • solo_traveller • de
8
Pros:

Top Lage, genau zwischen der engen Altstadt und dem "neuzeitlichen" Genua mit all seinen Prachtstraßen ...
Zimmer sehr sauber.
Sehr reichhaltiges Frühstück zu fairem Preis

Cons:

Wir hatten ein etwas dunkles Zimmer im 1. Stock.

2026-09-11 • via Nuitee
A
Alessandro • solo_traveller • it
9
Pros:

Ottima posizione (vicinissimo alla piazza principale della città, con affaccio su una strada molto tranquilla), reception sempre disponibile

2026-09-10 • via Nuitee