Best Western Hotel Metropoli

Hotels
•
Best Western
8.8 (1954 reviews)
Piazza Fontane Marose , Genova , it
+39 010 246 8888

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Good value for money
Cons:
Cleanliness issues
Room size limitations
Breakfast quality mixed

Categories

Cleanliness
8.28
Some reviews mention issues like stains and a need for maintenance, which impact cleanliness.
Service
9.75
Consistently highlighted as friendly and helpful with great local tips.
Location
9.29
Many reviews rave about the central location and convenience.
Room Quality
8.24
Some reviews point out room size issues and varying comfort levels.
Amenities
8.77
Amenities are decent, but a few reviews suggest additional items would be beneficial.
Value for Money
8.73
Generally perceived as good value, especially considering breakfast offerings.
Food and Beverage
8.28
Mixed reactions on breakfast quality; some mentioned it could be improved.
Overall Experience
9.05
Overall a positive experience with some areas for improvement mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:15

Property Description

Central Location in Historic Genoa
Situated in the heart of Genoa's historic center, the Best Western Hotel Metropoli offers proximity to iconic landmarks like Via Garibaldi and the Genoa Aquarium.

Modern and Elegant Rooms
Experience comfort and style in the hotel's completely renovated, air-conditioned rooms featuring refined wood floors, free Wi-Fi, and 32” LCD TVs.

Exceptional Services and Amenities
Enjoy a rich breakfast buffet, 24-hour staff assistance, and a lobby adorned with contemporary Italian art. Benefit from the Special Protection Program ensuring a safe stay for guests and staff.

Book now for an unforgettable stay in Genoa!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

Location

Guest Reviews

8.8
Based on 1954 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
S
Satwant • solo_traveller • it
8
2026-07-25 • via Nuitee
S
Suzette Latayan • family_with_children • it
10
We enjoyed the stay.
Pros:

The property is clean and located in the center of the City.

Cons:

Nothing

2026-07-25 • via Nuitee
H
håkan • solo_traveller • se
7
2026-07-25 • via Nuitee
N
Nicholas • solo_traveller • it
9
Pros:

Easy location, short walk from the Metro station. Very friendly staff. Great breakfast!

Cons:

Room was small, and the mattress was a bit stiff, but good for the price.

2026-07-25 • via Nuitee
A
Anne • couple • se
10
2026-07-25 • via Nuitee
S
Stephen • solo_traveller • gb
9
2026-07-24 • via Nuitee
M
Manuela • solo_traveller • it
10
Staff eccellente, stanze pulitissime, posizione perfetta
Pros:

Posizione, pulizia, accoglienza

Cons:

Mi piacerebbe che ci fosse il room service

2026-07-22 • via Nuitee
M
Monteverde • couple • ar
9
Hotel muy recomendable
Pros:

Desayuno excelente y muy buena ubicación,,muy buen baño y habitación.Muy recomendable

2026-07-22 • via Nuitee
M
Manuela • solo_traveller • it
10
2026-07-22 • via Nuitee
E
Erkki • family_with_children • fi
8
Kompakti perhe huone
Pros:

Sijainti

Cons:

Perhehuone vähän pieni

2026-07-22 • via Nuitee
R
Renato • couple • gb
7
2026-07-22 • via Nuitee
S
Said • solo_traveller • fr
8
2026-07-21 • via Nuitee
A
Alja • solo_traveller • gb
9
2026-07-21 • via Nuitee
E
Eduardo Luis • solo_traveller • ar
10
Excepcional!!
Pros:

La amabilidad del personal, y su excelente ubicación!!

2026-07-21 • via Nuitee
C
Chiesa • couple • it
8
2026-07-20 • via Nuitee
V
Van Zuidam • solo_traveller • nl
8
Pros:

Gastvrij en behulpzaam personeel.
Het ontbijt was erg goed en uitgebreid met lokale producten. De dames van het ontbijt werken hard met een prachtige glimlach. Grazie!!

2026-07-20 • via Nuitee
A
Andras • extended_group • gb
10
Great value for money. Good location, great people.
Pros:

Exceptionally kind and helpful staff. They really make a difference. The breakfast is really rich and good.

2026-07-19 • via Nuitee
E
Eleonora • couple • it
10
Pros:

La struttura si trova al centro della città, a pochi minuti dalla fermata della metro De Ferrari e ad un passo dalla fermata dell’autobus. È facilmente raggiungibile dalle stazioni dei treni (piazza Principe e Brignole) sia con i mezzi pubblici sia a piedi (ci vogliono circa 15 minuti a piedi per raggiungere la stazione di Piazza Principe). Noi avevamo prenotato qui per raggiungere lo stadio Luigi Ferraris ed è stato molto comodo spostarsi con i mezzi pubblici partendo dall’hotel. Inoltre, i receptionist sono stati molto accoglienti e gentili sia all’arrivo sia al momento del check-out.

2026-07-19 • via Nuitee
M
Melinda • solo_traveller • hu
8
2026-07-18 • via Nuitee
Y
YUAN-TAO • solo_traveller • tw
9
乾淨、整齊、寬敞、地理位置好、早餐供應好
Pros:

最重要的是房間乾淨，沒有異味，我想這是作為一間飯店最重要的。其次是地理位置，距離熱那亞主要景點都方便，入口在面對飯店左側巷子裡，馬路正前方是咖啡廳。早餐也好，客房服務清潔迅速。

Cons:

網站明寫14:00後可入住，但仍讓我等待超過了這個時間，但無傷大雅，就可能20分鐘。大廳內也有一些有趣的畫作，或藝術品。

2026-07-17 • via Nuitee