Hotel Helvetia

Hotels
8.1 (2917 reviews)
Piazza della Nunziata 1 , Genova , it

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.46
Some reviews mentioned issues with room cleanliness.
Service
8.73
Staff is described as courteous, attentive, and helpful.
Location
8.97
Great location near the train station and attractions.
Room Quality
6.92
Rooms described as tired and small.
Amenities
7.95
Amenities including breakfast and room furnishings were satisfactory.
Value for Money
7.91
Standard quality for this hotel tier.
Food and Beverage
8.96
Breakfast and dining options received positive feedback.
Overall Experience
7.93
Guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:11

Property Description

Convenient Location: Hotel Helvetia is conveniently located next to Darsena Metro Station and just a 5-minute walk from the Porto Antico area, offering easy access to the waterfront and Aquarium.

Comfortable Accommodation: Each guest room at Hotel Helvetia features a private bathroom, satellite TV, air conditioning, and a minibar stocked with complimentary mineral water, ensuring a comfortable stay for all guests.

Historic Charm: Set in a historic building near the University, Hotel Helvetia offers a unique and charming atmosphere for guests to enjoy during their stay in Genova.

Book your stay at Hotel Helvetia now to experience the perfect combination of convenience, comfort, and charm during your visit to Genova.

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.

Smoking is forbidden inside the propertyIn the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2917 reviews
Cleanliness: 7.46
Service: 8.73
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.96
Overall Experience: 7.93
A
Andrei Martynov solo_traveller si
7
2026-05-22 via Nuitee
D
Danute solo_traveller lt
8
2026-05-21 via Nuitee
M
Maria Teresa couple it
8
Bellissimo soggiorno a Genova in comodità
Pros:

Ottima la posizione e la location
Avevamo chiesto “camera con vista” e siamo stati accontentati: terrazzo con vista sulla splendida chiesa della Nunziata!

Cons:

Tutto ok

2026-05-20 via Nuitee
M
MARIA NIEVES solo_traveller es
10
Muy buena relación calidad/precio.
Pros:

Pasamos una estancia estupenda, el personal muy amable y dispuesto a ayudar en cualquier situación, la ubicación del hotel excelente en pleno centro, el desayuno muy bueno, con productos de calidad, la limpieza correcta y las camas cómodas.

Cons:

La habitación que nos dieron para 3 personas era muy grande, con un saloncito y 2 habitaciones comunicadas, una con una cama y otra con dos, el mobiliario era un poco antiguo, pero todo muy limpio, y el baño era un poco extraño, con un escalón donde estaban los sanitarios.

2026-05-18 via Nuitee
M
Mariette solo_traveller nl
8
Pros:

De vriendelijkheid van alle medewerkers. Prima ontbijt!
Ligging om de hoek van de leuke oude straatjes.

Cons:

Het lawaai van de straat. Met raam dicht lukte het om het meeste straatlawaai buiten te houden.

2026-05-18 via Nuitee
E
ERIKA solo_traveller it
10
Pros:

Colazione e accoglienza

Cons:

Gli spazi tra il corridoio le camere e l ascensore leggermente stretto , ma parere personale

2026-05-17 via Nuitee
P
patricia solo_traveller fr
8
Pros:

L'emplacement

Cons:

Chambre trop petite pour 4 personnes surtout la salle d'eau.

2026-05-17 via Nuitee
R
Ronny couple ch
9
Damit waren wir zufrieden.
2026-05-17 via Nuitee
D
Dominique extended_group fr
8
Agréable et pratique
Pros:

Emplacement

2026-05-16 via Nuitee
G
Giovanni solo_traveller it
10
Pros:

La struttura si trova nel centro di Genova, a pochissima distanza dalla zona del Porto, dalla stazione di Piazza Principe e dalle vie del centro (via del Campo è a due passi), in una zona servita anche da molte linee di autobus e a pochi passi dalla funicolare Zecca-Righi. Proprio davanti all'ingresso vi è un parcheggio riservato dove lasciare l'auto in tutta comodità per un agevole scarico dei bagagli e si ha la possibilità di lasciare la propria auto in un comodo garage convenzionato a 5 minuti dalla struttura.
Accoglienza cordiale da parte della responsabile della struttura, che mi ha offerto una serie di utilissimi consigli su ristoranti, negozi, musei rivelatisi eccellenti.
Stanza un po' piccolina, ma pulita e con comodo letto matrimoniale. Bagno ugualmente piccolino ma pulitissimo e confortevole.
Colazione molto ricca e con ampio orario (addirittura a partire dalle 6:30!), con ottima focaccia e possibilità di avere il caffè preparato da una macchinetta vera, e non da una di quelle automatiche. Gentilissimo e sollecito il personale di sala.
Totale pagato con Booking per due notti: 163,46. Rapporto qualità/prezzo: ottimo. Consiglio assolutamente la struttura anche in virtù della cortesia e della collaborazione dimostrate di fronte alla richiesta di lasciare l'auto per un periodo più lungo presso il garage convenzionato e per aver curato l'intermediazione con la proprietà. Ancora grazie sperando di poter nuovamente soggiornare!

2026-05-13 via Nuitee
A
Arpine solo_traveller am
4
Pros:

1

Cons:

1

2026-05-12 via Nuitee
P
Patrick solo_traveller it
8
2026-05-08 via Nuitee
D
Daniele solo_traveller it
7
2026-05-08 via Nuitee
T
Theodoros extended_group gr
7
good clean and spacious room with a view and good breakfast
Pros:

the room was spacious, the window view very nice, breakfast was basic but very good, staff everywhere were good

Cons:

the location is a bit shady at night and the building is old but you understand that when you book, it's not a surprise

2026-05-08 via Nuitee
R
Rainer extended_group de
9
Hotel in guter Stadtlage, optimale ÖPNV-Anbindung, nettes Personal, Ausstattung noch o.k.
Pros:

Für Italien und diese Hotelklasse ein gutes Frühstück. Das Personal ist sehr aufmerksam und freundlich. Die Lage des Hotels zur Stadterkundung und die Anbindung an Metro und Bus ist sehr gut. Kostenlose Wasserflaschen werden täglich neu gegeben.

Cons:

Bedingt durch die zentrale Lage etwas laut. Die Zimmer sind klein, im Bad ist es sogar eng. Die Ausstattung ist gut, aber schon länger in Gebrauch, die Duschtür mit großem Spalt, die häufigen Temperatuwechsel beim Duschen unangenehm.

2026-05-07 via Nuitee
A
Antonio solo_traveller it
8
2026-05-06 via Nuitee
G
Gerhard couple de
6
2026-05-04 via Nuitee
D
Diletta family_with_children it
8
2026-05-03 via Nuitee
E
Elisa couple it
9
Pros:

Accoglienza e la disponibilità della colazione

Cons:

La pulizia e la grandezza delle camere

2026-05-03 via Nuitee
A
Alessia family_with_children gb
7
Qualità prezzo ottima
Pros:

Posizione ottima
Personale gentilissimo

Cons:

Camera senza vista
Ascensore angusto

2026-05-03 via Nuitee