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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Car hire
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Canoeing
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Dry cleaning
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Breakfast in the room
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Diving
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Massage services
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Packed lunches
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Snorkelling
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Currency exchange
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Babysitting/child services
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Billiards
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Solarium
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Squash
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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Private beach area
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Salt-water pool
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Yoga classes
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Personal trainer
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Broadcast Live sport events
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Temporary art galleries
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Movie nights
Review Highlights
Categories
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Property Description
Sestri Levante Peninsula Paradise
Panoramic Views and Tranquility: Grand Hotel Dei Castelli offers breathtaking views from a quiet location, perfect for a peaceful getaway. Explore the 1 KM walking trail in the park and immerse yourself in the natural beauty.
Luxurious Amenities: Relax in the panoramic solarium with sea views or dine at the Restaurant dei Castelli for a taste of international and local cuisine. The American bar is perfect for unwinding after a day of sightseeing.
Beachside Bliss: Take advantage of the pool and private beach from May to September, offering sandy and rocky areas for ultimate relaxation by the Gulf of Tigullio.
Book your stay at Grand Hotel Dei Castelli for an unforgettable experience amidst history, art, and natural beauty.
When booking for more than 7 nights, different policies and additional supplements may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
People no matter the age stay for € 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Tutto fantastico, meraviglioso, incantevole
The position
Everything was old fashioned, pretentious, poorly stuffed and taking too
Much advantage of the wonderful position …
L'emplacement
L'accueil
At man skriver saltvands pool når det ikke er der det er på stranden og man skal betale 45 € per styk for at bruge det .
helt til grin
We stayed in this hotel some years ago and had lovely memories of it, and have recommended it to friends, and they have stayed here as well. Parking is excellent, and don't be put off by the road up to it. We have seen some very nice cars do the road. You do hope that you don't meet anything whilst you are on it, but there are passing places. The staff in the hotel are amazing and so friendly. The Bar/Restaurant looks out over the bay, and it is just magical on an evening. The hotel is very clean, and could be seen as a bit old fashioned, but it is excellent, don't let that put you off. It is a very clean hotel and is of its time, but you could not ask for anything more.
Location and castle were wonderful. We stayed in a beautiful room with a large bathroom.
The access to the town via an elevator in the mountain was amazing, very close to everything.
Little things in the rooms such as the sink drain and bath drain were partially blocked. The food at breakfast was average and did not live up to the surroundings. This did not discourage us from having a good time but it was a little disappointing.
Did not stay at the hotel but after much research we did choose to come to the beach club for the day. Only half of the club is open which was not disclosed and the cost for what you get is insane. For €160 I’d expect a much more premium experience. There are great beach clubs in the area for a fraction of the cost. I’d skip this one. For comparison, we were at Ecco del Mare the day before which is more expensive but vastly superior, and only an hour down the road.
My husband and I came for the day to use the beach club, I had read that the hotel was fine but the beach club was beautiful! We arrived and they were charging €160 for a sub par beach club. The bridge to the rocky cliff side swimming area has collapsed and is now closed so we only had access to the natural pool, which is fine. Not worth the steep price. There are other better beach clubs in the area. I would skip Grand Hotel deli Castelli all together and spend your holiday elsewhere.
Gorgeous rooms and interiors, beautiful views across the bay (especially at sunset). Elevator to and from town (just along from the port) is a very cool and convenient (+ appreciated!) experience. Housekeeping and linens are top-notch.
Some staff members are absolute delights - special mentions for Pietro at the bar, the lovely lady who appears to run the breakfast service (sadly didn't catch her name), and both lifeguards at the pool (Alessandro and the redhead I didn’t catch the name of either, sorry!).
Peaceful front areas of the grounds to relax in and take in the silence above/outside of the centre. Breakfast quality, variety and setting is a true plus - a lovely and peaceful way and place to start the day.
The natural pool is a special experience to be had (note that this is available to outside guests, but at double the price, so worth doing even just for a day whilst here).
The beds are so uncomfortable & mattresses are old & offer no support (the type with Bonnel springs) - I came for a weekend of R&R &, sounds dramatic, but I was borderline in tears with this bed - awful nights sleep.
While staff are polite, not all are friendly. There is a preference for propriety vs service, which was very old world: there was great care made for staff to not be seen talking to each other in the presence of a guest (I personally don’t really care), but then there is no warmth at times when talking to a guest, and then incidents such as the below.
The ’soft’ facilities in the room are poor - no real glasses or mugs, no tea or coffee making facilities. When I asked at the front desk how I might manage to get some hot water for tea in the evening before bed, I was told to call room service and it would be brought. Room service, in the info book, closes at midnight. I called the first night at 11.30pm to no response. I called reception and asked and they said they had already closed and the hotel doesn’t have those facilities so not possible. The second night, when coming back at 11pm, I asked directly at the reception if I could have a cup of hot water brought to the room. They told me to ask at the bar (across the way in the other castle). In any normal 4* hotel, the reception would arrange this without turning the responsibility back to the guest.
While the owner seemed polite enough when I encountered her, it is quite clear that the staff live 1. a little in terror & 2. at the beck and call of the owner and their family. Again, very old world and not conducive to a pleasant atmosphere.
The grounds are gorgeous but in disrepair. While there is a small note on Booking that the beach and pool can be used for an additional fee, I expected it to be quite nominal, not 45 euros per person per day (!) More transparency on that front would have been appreciated.
Die Lage und das sehr bemühte und freundliche Personal waren toll - aber das war auch leider schon alles - schlechteste Preis-Leistungsverhältnis was wir je erleben mussten....
Die Lage des Hotels und somit der Blick auf das Meer ist sehr schön und das Personal, welches uns nur noch leid tat, war durchaus sehr bemüht und nett - aber das ist auch schon alles. Mehr Schein als sein! Nirgends auf dem Gelände haben wir einen gemütlichen Außenbereich mit Liegen gefunden wo man es sich mit einen Buch und einem Drink zum Entspannen hätte gemütlich machen können. Wir sind nach einer langen Autofahrt, bei über 30 Grad, gegen 14 Uhr im Hotel angekommen und hätten gerne auf der Außenterrasse des Restaurants etwas kaltes getrunken und den Blick genossen - auch wenn man nur von zwei Tischen aus das Meer sehen kann da alles zugewachsen ist. Bis auf 3 Tische waren alle anderen Tische frei. Dennoch wurden wir abgewiesen mit der Begründung, dass gerade noch Lunchtime sei, es somit nicht möglich ist nur etwas zu trinken und der Barmann zudem erst um 15 Uhr käme - unfassbar! Das Frühstück war maximal auf dem Niveau eines 3 Sterne Hotels - die absolute Krönung war allerdings die Tatsache, dass ausschließlich die Besitzerin ihr Frühstück auf der Außenterrasse genießen durfte und alle anderen Hotelgäste drinnen, bei geschlossenen Fenster und Türen sitzen mussten. Als wir nach draußen gehen wollten raunzte uns die Herrin in einem unfreundlichen und unmöglichen Ton auf italienisch an und gab uns klar zu verstehen, dass uns das untersagt ist! Noch nie wurden wir irgendwo so respektlos behandelt. Aber das ist nicht alles - wenn man den "Privatstrand" besuchen möchte - der Begriff ist aufgrund der Tatsachen die man vorfindet irreführend - zahlt man 45 € pro Person und Tag. Keinerlei Service und die Liegen vorne auf den Klippen, so wie man das auf der Homepage sieht, sind angeblich dauervermietet. Hotelgäste können nur die Liegen im hinteren Bereich dieser winzigen Bucht nutzen - eine absolute Frechheit auf ganzer Linie.
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