Eurostars Hotel Excelsior

Hotels
•
Eurostars Hotels
8.8 (3992 reviews)
Via Partenope 48 , Naples , IT
+39 081 764 0111

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Beautiful Views
Cons:
Cleanliness Issues
Underwhelming Breakfast
Somewhat Dated Rooms

Categories

Cleanliness
8.01
Mixed sentiment; several reviews highlighted issues with cleanliness.
Service
9.48
Positive sentiment; staff friendliness was frequently praised.
Location
9.52
Consistently mentioned as a strong point across multiple reviews.
Room Quality
8.47
Good quality but noted issues with some rooms being dated.
Amenities
8.5
Adequate amenities mentioned, but some guests noted missing items.
Value for Money
8.96
General sentiment; most reviews indicate good value for the location.
Food and Beverage
8.01
Varied feedback; breakfast quality seen as lacking by some.
Overall Experience
9.48
Overall positive experience highlighted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:38

Property Description

Luxurious Accommodation with Stunning Views
Hotel Excelsior, with its breathtaking views of the Bay of Naples, offers elegant rooms with modern amenities. Enjoy the comfort of air-conditioned rooms, free WiFi, and sea views in select accommodations.

Culinary Delights and Dining Options
Indulge in a delightful continental buffet breakfast with a variety of fresh, locally sourced items at Ristorante La Terrazza. Experience Mediterranean and international cuisine while taking in panoramic views at the rooftop restaurant.

Convenience and Leisure Facilities
Stay active at the fitness centre, unwind at the on-site bar, or host events with ease using the conference facilities. With its central location near Piazza del Plebiscito and Maschio Angioino, Hotel Excelsior is the perfect choice for both leisure and business travelers.

Ready to experience luxury and convenience in Naples? Book your stay at Hotel Excelsior now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Location

Guest Reviews

8.8
Based on 3992 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 9.48
A
Almq • family_with_children • ph
10
2026-10-14 • via Nuitee
M
MICHAL MIRELA • couple • il
8
סבירה מאוד. מלון טוב מיקום מצוין דורש שיפור קל
Pros:

השרות ההקשבה הרצון לסייע

Cons:

שמו אותנו בהתחלה בחדר של נכים ולא ציינו זאת דברים קטנים מקולקלים ודורשים תיקון תוך כדי שהיה

2026-10-13 • via Nuitee
B
Bart • couple • nl
10
Pros:

Het uitzicht over zee is adembenemend

Cons:

De suite was qua inrichting heel klassiek, misschien voor deze tijd ietwat gedateerd.

2026-10-13 • via Nuitee
T
Tatiana • couple • ru
9
2026-10-13 • via Nuitee
K
Katrina • couple • us
4
Would stay somewhere else next time
Pros:

Convenient

Cons:

None of the outlets worked in my room, the hair dryer didn’t work and I could never get a hold of room service

2026-10-12 • via Nuitee
P
Paola • couple • it
8
2026-10-11 • via Nuitee
G
Georg • couple • cl
8
Excelente atención de la señorita en la recepción, muy agrdable y muy buena ubicación
Pros:

Muy buena ubicación

2026-10-11 • via Nuitee
P
Prof • couple • us
7
Pros:

Dachterrasse und Fruehstücksraum

2026-10-11 • via Nuitee
G
Gheith • couple • gd
8
2026-10-10 • via Nuitee
C
Christian • family_with_children • ch
9
Wunderbare Ausgangspunkt für Stadterkundung in Neapel
Pros:

Klassisches Stadthotel. Grosse Räume und aussergewöhnlich ordentlich.

Cons:

Nichts

2026-10-10 • via Nuitee
S
Susanne • family_with_children • de
10
2026-10-10 • via Nuitee
M
Mahon • couple • us
8
Pros:

Very nice

Cons:

No coffee machine in room only instant coffee

2026-10-10 • via Nuitee
D
Diana • couple • hr
10
Amazing experience
Pros:

Kindnes of the staff, graet position, the view.

2026-10-09 • via Nuitee
M
Maria • couple • it
10
Bellissimo
Pros:

Tutto

2026-10-09 • via Nuitee
A
ALEKSANDRA • solo_traveller • pl
10
Pros:

Localisation

Cons:

Nothing

2026-10-08 • via Nuitee
P
PIERRE • couple • fr
10
Pros:

VUE

2026-10-07 • via Nuitee
A
ALEKSANDRA • solo_traveller • pl
10
Great stay, restaurants nearbly
Pros:

The view on the see and port from balcony was wonderfull. The staff was very kind and helpful

Cons:

Nothing

2026-10-07 • via Nuitee
S
silvia • extended_group • it
9
2026-09-19 • via Nuitee
R
Roberto • extended_group • it
9
2026-09-19 • via Nuitee
A
Adriano • solo_traveller • it
5
Pros:

Posizione

Cons:

Camera molto vecchia, odore sgradevole , corridoi e parti comuni sporche

2026-09-17 • via Nuitee