Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Charming historical setting
Cons:
Basic breakfast
No elevator
Heating issues

Categories

Cleanliness
8.29
Cleanliness was mentioned positively, but there were some concerns about odors in the room.
Service
9.26
The staff was frequently described as friendly and accommodating.
Location
9.3
The location is excellent, close to attractions but away from tourist chaos.
Room Quality
8.25
Rooms were generally described positively but had issues like non-smart TVs and heating.
Amenities
7.78
Some amenities were lacking, such as a smart TV and elevator, and breakfast was considered too basic.
Value for Money
8.74
Generally considered good value for the price paid.
Food and Beverage
6.79
Breakfast received negative remarks and some guests indicated it was basic or to be avoided.
Overall Experience
8.76
Overall, a satisfying stay with great charm and character, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:53

Property Description

Set opposite the Boboli Gardens, just a few steps from the Renaissance palace of Palazzo Pitti, Annalena is a historic hotel in a quiet location in Florence. Wi-Fi is free here.

Unique Classic Decor
Each room at Hotel Annalena is uniquely furnished in a classic style with antique furniture, chandeliers and tiled floors. All air conditioned, they feature a minibar, TV and private bathroom with hairdryer.

Buffet Breakfast
A buffet breakfast is served each morning.

Central Location
The hotel is next to La Specola Natural History Museum and just 700 meters from Ponte Vecchio and the River Arno. The Uffizi Art Gallery is around 10 minutes away on foot, with Florence Cathedral 15 minutes' walk away.

To book your charming stay at Annalena, reserve now!

Important information:

the property is located on the first floor in a building with no elevatorPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 8 years old stay for € 12 per person per night when using an existing bed.
    Children from 6 years old to 8 years old stay for € 25 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 2399 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 6.79
Overall Experience: 8.76
E
Emilie • solo_traveller • mq
7
Pros:

Un bon rapport qualité prix.
Chambre spacieuse et calme, donnant sur un jardin.
Personnel aimable.
Un emplacement pratique, proche du palais Pitti, non loin du centre ville tout en évitant la foule.

Cons:

Un peu rustique.
Salle de bain décevante, manque d'élégance (ventilation bruyante, équipement bas de gamme)

2026-07-25 • via Nuitee
T
Tiziana • solo_traveller • it
10
2026-07-25 • via Nuitee
B
Basel • solo_traveller • us
10
Best stay in Italy so far 🇮🇹
Pros:

Woooooow !! everything the location the room and the balcony of course also the history about this place the lovely staff the good coffee and cappuccino they have really thank you for this wonderful experience

Cons:

Nothing all went smooth and perfect !

2026-07-25 • via Nuitee
Z
ZHAO • couple • cn
10
2026-07-25 • via Nuitee
A
Ashley • couple • us
10
It was really nice just wish I got my money back for the day I had to leave early because of a flight change
Pros:

It was hunted and super pretty

Cons:

Location in Florence

2026-07-25 • via Nuitee
L
Lukas • solo_traveller • sk
9
2026-07-25 • via Nuitee
P
Pierangelo • couple • it
10
La camera era accogliente pulita, la colazione ricca, il personale gentile e disponibile.
Pros:

La collocazione in un palazzo storico

2026-07-25 • via Nuitee
G
Géraldine • couple • re
7
Agréable dans l’ensemble
Pros:

Style atypique, emplacement proche palais Piti et centre historique, vue sur jardin, calme

Cons:

Décoration un peu vieillotte mais va avec le style de l’établissement, petit déjeuner moyen (jus d’orange), isolation des chambres, manque de produits de toilette (gel douche)

2026-07-25 • via Nuitee
J
Jiaqi • couple • cn
10
Pros:

Service was excellent, the staff was friendly and the room was nice :)

2026-07-25 • via Nuitee
E
Eden • couple • us
10
2026-07-24 • via Nuitee
G
Gerardo • couple • ar
10
2026-07-24 • via Nuitee
M
Mariia • couple • ru
10
Pros:

Everything was really great

Cons:

-

2026-07-24 • via Nuitee
B
Boudewijn • couple • nl
8
Pros:

Ligging, netheid, vriendelijk personeel

Cons:

Airco wat
Minder effectief

2026-07-23 • via Nuitee
L
Lesley • solo_traveller • us
7
2026-07-23 • via Nuitee
F
Federico • solo_traveller • es
10
Pros:

La ubicación muy bien. Todo limpio y habitación con aire. Ideal en verano.

2026-07-23 • via Nuitee
Özden • solo_traveller • tr
3
Pros:

Konumu iyi ve fiyatı ucuz olduğu için tercih ettim.Eski ve bakımsız bir binada yer alan bir otel. Temiz bir yer değil. Sadece ucuz olsun diye tercih edilir.

Cons:

Tuvalet fanı çok gürültülü ve daracık bir alanda. Tuvalet ve banyo temiz değil.

2026-07-23 • via Nuitee
C
C • family_with_children • it
8
2026-07-23 • via Nuitee
S
Stephen • couple • au
8
2026-07-23 • via Nuitee
A
Andrea • extended_group • fr
8
2026-07-22 • via Nuitee
M
Mariam Avalishvili • family_with_children • ge
1
Awful
Pros:

Location, price

Cons:

Yesterday was the second day of our stay in this hotel, In the morning, I found ants crawling on our bread in the room and immediately notified the staff. They offered to clean it, but because my 14-year-old child has allergies, I explicitly and strictly told them: "Do not clean it, leave it as it is, because the child is allergic." Right then, I also asked them to change our room due to the ant infestation, but the front desk completely refused to help us or provide another room.Later on, I noticed a strong chemical smell and realized they had ignored my medical warning and sprayed a toxic insecticide (Baygon) anyway. Seeing how unhelpful they had been with my room change request, I knew it was useless to talk to them again. Instead, we had to rush to ventilate the room ourselves late at night.To make matters worse, the staff tried to blame me, claiming we were not allowed to eat in the room. However, there was absolutely NO such rule mentioned anywhere on Booking.com during the booking process, nor was I informed about it at check-in.As a direct result of their negligence, my allergic child’s health was put at serious risk.This hotel violated health protocols, ignored medical warnings, refused a basic room change, and harassed us to cover up their mistake. Also the furniture is old and dirty, there is a lot of stairs before you reach hotel and standard double room is downstairs where coming with the suitcase is very difficult. Pictures are quite inappropriate for children's age. At every night there started a very strange voices, rooms downstairs not have numbers, so someone tried to come to our room in fault.

2026-07-22 • via Nuitee