Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and functional
Friendly staff
Excellent location
Varied breakfast
Cons:
Slightly dated structure
Some noise issues

Categories

Cleanliness
8.56
The hotel is noted for being clean and functional by several reviewers.
Service
9.03
Multiple reviews highlight the friendliness and helpfulness of the staff.
Location
9.07
The hotel is praised for its excellent location near Lucca and convenient parking.
Room Quality
8.52
Rooms are described as cozy and clean, although some mention some dated features.
Amenities
8.05
Basic amenities mentioned positively with a note about some wanting more variety.
Value for Money
8.51
Overall perceived as a good value considering the location and services.
Food and Beverage
8.56
Breakfast is generally described as excellent and varied.
Overall Experience
8.53
Reviewers had a generally positive experience with mentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:11

Property Description

Convenient Location
Located just outside the ancient walls of Lucca and a short walk from the main train station, Rex Hotel offers easy access to the historic center in just 5 minutes.

Comfortable Rooms
All rooms at Hotel Rex are equipped with modern amenities such as air conditioning, satellite TV, and a fridge. The private bathrooms feature a shower and hairdryer for your convenience.

Explore and Enjoy
Situated near major motorway exits, guests can effortlessly explore the picturesque Tuscan countryside and nearby cities like Siena, Pisa, and Florence. After a day of sightseeing, return to the hotel to enjoy a generous sweet and savoury buffet breakfast.

Book your stay at Rex Hotel now and let our professional and friendly staff make your visit to Lucca truly memorable.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1627 reviews
Cleanliness: 8.56
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
M
Marc couple fr
10
2026-05-30 via Nuitee
E
Elaine solo_traveller br
10
Excelente localizaçao e conforto! Recebe minha nota maxima em tudo!
Pros:

Hotel do lado da estaçao de trem e muito prox a entrada principal da muralha. Ambiente familiar, todos muito simpaticos e cafe da manha uma delicia!

Cons:

O conceito de banheiro na Europa é bem diferente do Brasil, mas achei o box bem pequeno, só isto. O banheiro era grande.

2026-05-29 via Nuitee
A
Atsutoshi solo_traveller it
8
2026-05-28 via Nuitee
W
William extended_group it
8
Pros:

Location is excellent. Just a short walk to the city walls. Hotel is also directly in front of the station.
Staff were very friendly and helpful

Cons:

The beds were rather uncomfortable

2026-05-28 via Nuitee
F
FRANCO solo_traveller it
8
Pros:

Posizione ottima per chi deve riprendere un treno senza fare chilometri a piedi con valigie al seguito. Personale accogliente e gentilissimo.

2026-05-27 via Nuitee
A
ANTONIETTA solo_traveller it
9
Massima disponibilità e ottima posizione
Pros:

La disponibilità dello staff, anche successivamente alcuni giorni dopo il soggiorno. Mi hanno ospitato per una video call e offerto il caffè. La posizione e comodissima, soprattutto se si arriva a Lucca in treno e con i bagagli.

2026-05-27 via Nuitee
C
Christian solo_traveller ch
8
Günstig gelegenes Stadthotel mit allem nötigen Komfort
Pros:

Die Lage gleich am Bahnhof ist sehr praktisch; auch ist man in wenigen Minuten auf der Stadtmauer und in der Stadt; das Bett ist sehr bequem, die Atmosphäre angenehm; das Frühstück ist reichhaltig, könnte aber etwas mehr frische Produkte anbieten.

2026-05-27 via Nuitee
E
Enrico extended_group it
10
Pros:

Camera spaziosa e confortevole, personale simpatico e premuroso, colazione a buffet ottima. Tutto perfetto, da consigliare. Ci siamo trovati benissimo.

2026-05-26 via Nuitee
M
Marc solo_traveller nl
8
Goed en zeer vriendelijk personeel.
Pros:

IK reisde met openbaar vervoer en het hotel lag op 100 meter van het station , ideaal

Cons:

Niks

2026-05-26 via Nuitee
C
Costantino couple it
9
Pros:

L'albergo si trova vicino alla stazione ed è molto comodo per chi arriva a Lucca in treno. Temevo ci fosse un pò di rumore per il passaggio dei treni ma non ci sono stati problemi a riguardo.
Ottima e molto varia la colazione

2026-05-25 via Nuitee
M
MrsMoll solo_traveller us
8
Pros:

Convient location, friendly welcoming staff, clean and affordable for a hotel so close to everything.

Cons:

There wasnt anything that cones to mind

2026-05-24 via Nuitee
P
Pepi solo_traveller es
9
2026-05-24 via Nuitee
S
S solo_traveller gb
8
Pros:

Friendly staff.

2026-05-24 via Nuitee
A
Alan extended_group us
10
Pros:

We arrived and departed by train and because the train station is about a one minute walk to it from the entrance of the Hotel Rex, its location was EXCELLENT! Within a three minute walk, one could be instead inside the walled city of Lucca.
The staff was helpful, the room sufficiently large for our two night stay and quiet, the breakfast buffet was more than adequate. I would stay again if we ever return to Lucca. Thank you Hotel Rex !!!

2026-05-21 via Nuitee
L
Lucia couple nl
7
Prima voor 1 overnachting als je op doorreis bent.
Pros:

Naast het treinstation
Heel erg vriendelijk personeel
Prima ontbijt

Cons:

De kamers zijn verouderd en staan erg vol, ook denk ik dat het er op warme dagen niet echt koel is

2026-05-19 via Nuitee
G
Gerda extended_group ch
8
Sehr zentral gelegen, wenn man mit der Bahn ankommt. Man ist zu Fuss ganz schnell in der Altstadt
Pros:

Sehr nettes Personal. Immer für uns ansprechbar und herzlich. Bravo

2026-05-18 via Nuitee
A
Angela solo_traveller gb
9
Pros:

Room great for 1 night, on the small side but exceptionally clean. Breakfast ok, location great for train.

2026-05-18 via Nuitee
F
Farber couple us
6
2026-05-17 via Nuitee
S
SHU MEI solo_traveller cn
8
Pros:

位置绝佳,火车站步行1分钟,古城步行8分钟,周围环境优美。

房间住的是有景观的,就是对着火车站广场,关上窗户就没有噪音

Cons:

洗手间太小,转不过来身。

早餐简陋,没有水果蔬菜,住了三晚,其中一天早上只有纸盘子,食物在周末稍微新鲜。

烧水壶不能用,煮了水有很浓清洁剂味道。特别奇怪的是,我临离开房间用自己的带的水壶烧水,回来却发现水中有异味好像被人加了盐,后续我再煮没有这个现象,我后来不允许有人进入房间打扫,住很多酒店第一次发现这个问题。

2026-05-17 via Nuitee
B
Bettina solo_traveller de
10
Schönes kleines Hotel in zentraler Lage für einen Besuch von Lucca und Umgebung
Pros:

Sehr netter, persönlicher Empfang. Update Zimmer. Phantasievolles vielfältiges Frühstück. Super Lage!!

Cons:

Nichts.

2026-05-17 via Nuitee