Hotel San Marco

Hotels
•
Independent
9.4 (127 reviews)
Via San Marco 368, Lucca, LU, 55100 , Lucca , IT
39-0583-49 50 10

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Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Thin walls
Noisy adjacent property construction

Categories

Cleanliness
9.29
The hotel was very clean and well maintained with excellent linens and towels.
Service
9.76
Staff was friendly, knowledgeable, and helpful, providing exceptional service throughout the stay.
Location
9.8
Very convenient for exploring Lucca, close to the city wall while being quiet and secluded.
Room Quality
9.25
Rooms were clean and modern, providing a comfortable stay.
Amenities
9.28
Nice pool area and lovely garden for relaxation.
Value for Money
9.24
Given the quality of service and amenities, the value is great for location and experience.
Food and Beverage
9.29
Breakfast service was thoughtful with great options, contributing to a delightful start of the day.
Overall Experience
9.26
A thoroughly enjoyable stay with outstanding hospitality and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:03

Property Description

Centrally nestled in the heart of Lucca, Hotel San Marco offers an unforgettable escape with charm and modern comforts.

Recreational Amenities
Dive into relaxation at our seasonal outdoor pool or explore the scenic surroundings with our bicycle rentals. Enjoy the perfect blend of leisure and adventure amidst serene settings.

Culinary Delights
Savor delectable meals at our on-site café, or indulge in the convenience of room service during designated hours. Join us for a complimentary buffet breakfast on weekends to fuel your day of exploration.

Ultimate Comfort
Retreat to one of our 42 air-conditioned rooms, featuring Select Comfort beds with premium bedding, minibars, and complimentary Wi-Fi. Enjoy the luxury of private bathrooms equipped with complimentary toiletries and bidets.

Book your stay at Hotel San Marco today for an extraordinary experience in Lucca!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April to October.
  • Pool access available from 9:00 AM to 8 PM.
  • Only registered guests are allowed in the guestrooms.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March to 31 March.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.4
Based on 127 reviews
Cleanliness: 9.29
Service: 9.76
Location: 9.8
Room Quality: 9.25
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.26
I
Isabelle • couple • de
9
Pros:

Es war ein toller Aufenthalt mit leckerem Frühstück, tollem Pool und sehr freundlichem Personal

2026-05-23 • via Nuitee
P
philippe • couple • fr
7
2026-05-23 • via Nuitee
M
Michael • solo_traveller • de
9
2026-05-23 • via Nuitee
R
renan • couple • br
9
2026-05-22 • via Nuitee
M
monique • couple • be
9
een topper
Pros:

een zeer goed hotel met uiterst vriendelijk onthaal., zwembad en tuin om te ontspannen en een aparte fietsberging (met wasmachine) . Ook de auto veilig ondergronds....conclusie een echte aanrader

Cons:

niets

2026-05-21 • via Nuitee
D
Diana • couple • es
8
Perfecto para visitar Lucca
Pros:

Limpieza y ubicación para visitar el centro. La habitación era cómoda. El personal muy amable y atento.

Cons:

Un poco caro

2026-05-21 • via Nuitee
Y
Yu Chia • couple • tw
9
Pros:

員工的態度都很好，非常友善，游泳池也很漂亮

Cons:

房間有點小，但是房價並不貴

2026-05-21 • via Nuitee
M
Maria • couple • be
10
2026-05-20 • via Nuitee
A
alessia • solo_traveller • it
9
Consigliato
Pros:

Appena fuori dalle mura di Lucca, zona tranquilla e poco trafficata. Personale gentile e disponibile. Camere confortevoli. Letto comodo.

Cons:

La struttura dispone di pochi posti auto. Di fronte c'è un parcheggio libero, ma abbiamo faticato a trovare posteggio.

2026-05-18 • via Nuitee
L
Leire • solo_traveller • es
10
2026-05-18 • via Nuitee
D
danny • solo_traveller • be
9
2026-05-18 • via Nuitee
M
Monica • couple • it
10
2026-05-17 • via Nuitee
M
marius • couple • fr
9
2026-05-17 • via Nuitee
P
philippe • solo_traveller • fr
9
Emplacement exceptionnel pour visiter Lucques
Pros:

L'hôtel est très bien placé car il est juste à l'extérieur de la ztl (cool pour la voiture) mais à seulement 10 minutes à pied du centre ville.
En plus, on peut se garer juste devant l'hôtel sur un parking gratuit (très rare en Italie...).
Hôtel agréable, personnel sympathique, grande chambre...

Cons:

Le petit déjeuner est "pas mal" mais sans plus (croissants style industriel, choix assez limité...)

2026-05-17 • via Nuitee
M
Martina • couple • de
9
2026-05-16 • via Nuitee
J
Jane • couple • dk
7
2026-05-16 • via Nuitee
G
Gary • couple • fr
9
Pros:

Room + Location + Staff friendliness

2026-05-14 • via Nuitee
G
Gillian • couple • gb
9
We loved visiting Lucca and Hotel San Marco was a very good choice for our stay.
Pros:

The outstanding feature for us were the friendly and helpful staff. Service was always with a smile! We used several of the hotel's restaurant recommendations in the vicinity of the hotel and in the city; all were very good- especially Gigi's.

2026-05-13 • via Nuitee
C
Chris • couple • au
9
A comfortable hotel, lovely staff and convenient location
Pros:

Easy walk to old city. Parking was simple and convenient. Lovely outdoor area.

2026-05-13 • via Nuitee
G
Graham • extended_group • gb
10
A lovely hotel well placed to enjoy Lucca
Pros:

Very friendly staff very clean and comfortable

2026-05-13 • via Nuitee