Grand Hotel Terme & SPA - Chianciano

Hotels
B.Zar Hotel&Co.
7.8 (1525 reviews)
Piazza Italia 8 , Chianciano Terme , it

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good spa services
Friendly staff
Nice location
Cons:
Cleanliness issues
Dated facilities
Value for money concerns

Categories

Cleanliness
6.3
Numerous complaints about dirt and mold throughout the hotel.
Service
8.3
Staff described as polite and kind, but limited in availability.
Location
8.8
Convenient location with a tranquil setting.
Room Quality
7.3
Rooms are dated and some have problems such as old wallpaper.
Amenities
7.8
Spa facilities are nice but reported to be too cold; some amenities dated.
Value for Money
6.8
Guests felt that the quality did not meet the price expectations.
Food and Beverage
8.8
Breakfast is good, although somewhat limited in options.
Overall Experience
8.3
Mixed feelings overall with some positive experiences overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:54

Property Description

Luxurious Wellness Experience

Experience the ultimate relaxation at Grand Hotel Terme & SPA, nestled between a serene wood and the vibrant main square of Chianchiano Terme. Indulge in the hotel's wellness center boasting indoor pools, a saltwater pool with chromotherapy, and a chlorine-free heated pool with underwater music. Unwind in the Turkish bath, saunas, and relaxation areas, complemented by a fully-equipped gym.

Elegant Rooms with Modern Amenities

Each air-conditioned room at Grand Hotel Terme & SPA offers a luxurious stay with a 43" satellite TV, safe, and minibar. Enjoy the comfort of complimentary bathrobes and slippers, ensuring a cozy and relaxing retreat.

Delicious Dining Options

Savor exquisite meals at the hotel's à la carte restaurant, featuring a variety of culinary delights including vegan options (available with reservation).

Book your stay now and elevate your holiday experience at Grand Hotel Terme & SPA.

Important information:

Please note, the indoor pool is accessible to children from 9:30 until 22:30.

Only small dogs (up to 15 kg) are permitted, at a cost of €25 per night. Medium or large dogs are not allowed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

7.8
Based on 1525 reviews
Cleanliness: 6.3
Service: 8.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 8.8
Overall Experience: 8.3
C
Chiara couple it
6
2026-09-12 via Nuitee
E
elena extended_group it
7
rilassante
Pros:

tutto molto pulito e le piscine favolose

Cons:

da migliore sicuramente i canali televisivi in quanto molti non si vedevano. Anche le indicazioni per le piscine!

2026-09-10 via Nuitee
M
Margaux couple fr
7
Passable
Pros:

Rien de particulier à part le parking gratuit.

Cons:

Pas de possibilité d’aller à la piscine extérieure, spa trop sombre, taches sur les murs.

2026-09-08 via Nuitee
M
MUGNAINI solo_traveller it
8
Pros:

Piscina interna

Cons:

La posizione ed il parcheggio

2026-09-08 via Nuitee
G
giofer solo_traveller it
7
2026-09-08 via Nuitee
A
Adriano solo_traveller it
8
2026-09-07 via Nuitee
L
Lucia couple it
7
Pros:

Camere spaziose e pulite
Ingresso alla Spa compreso con accappatoio e ciabattine fornite dall’Hotel
Colazione buona, abbondante varia

2026-09-06 via Nuitee
D
Daniele solo_traveller it
10
Pros:

Il mio hotel preferito

2026-09-06 via Nuitee
D
dimitrios couple gb
1
2026-09-05 via Nuitee
M
matteo solo_traveller it
5
2026-09-04 via Nuitee
R
roberta couple it
7
Hotel carino, dovrebbe svecchiarsi un pochino. Il ristorante ottimo e anche la SPA. Altri servizi come la pulizia delle
Pros:

La S.P.A. E il ristorante

Cons:

La pulizia delle camere, la donna delle pulizie faceva solo il letto, non buttava né bottiglie vuote né qualsiasi cosa fuori posto. Questo me lo aspetto da un hotel a 1 massimo 2 stelle .. non a 4. E poi nelle aree comuni l’aria condizionata era davvero molto alta, si gelava e ho chiesto più volte di abbassarla.

2026-09-02 via Nuitee
S
Sonia couple it
10
ho apprezzato tutto, lo staff è sempre stato cordiale ed educato, le camere pulite e ben fatte, il centro benessere/
Pros:

ho apprezzato tutto, lo staff è sempre stato cordiale ed educato, le camere pulite e ben fatte, il centro benessere/spa/piscine perfette e pulite. dovessi tornare a chianciano penso che tornerei in quell’hotel, mi sono trovata davvero bene.

2026-08-30 via Nuitee
M
Manuela family_with_children it
4
Pros:

La colazione

Cons:

La piscina esterna molto trascurata, i telefoni in camera non funzionanti. Finestra del bagno danneggiata, Pioggia nei corridoi, cattivo odore nella stanza all’ingresso.

2026-08-29 via Nuitee
A
Andrea solo_traveller it
8
Pros:

La spa

2026-08-28 via Nuitee
J
Juan jose couple es
5
Terrorífico
Cons:

Hay muchas cosas que decir sobre esto, no te imaginas que sea un lugar así, este pueblo sufrió una crisis turística de su sector dedicado a los tratamientos termales, es muy largo de explicar, pero lo que te encuentras son hoteles y comercios cerrados abandonados, cómo si hubiese habido una catástrofe que obligó a la gente a salir corriendo dejando todo tal cual, sin cerrar persianas, con interiores revueltos, vegetación seca en el exterior, telarañas etc...,convirtiendo la zona en un lugar fantasma, solo queda algún hotel abierto que a duras penas se sostiene, es muy triste su situación, y muy desagradable para unas vacaciones, solo íbamos de paso dos noches pero ha sido emocionalmente desolador, además, subimos a ver la piscina y alguien cerro la puerta con un pestillo sin avisar, estábamos visiblemente al final de la terraza, tardamos en poder salir más de 20 minutos, por teléfono no nos ayudaron y menos mal que subió un señor a limpiar la piscina y abrió la puerta, ¿la cerró alguien del personal o las chicas que se fueron antes que nosotros? a modo de trastada, no lo sé, pero por favor que pongan un timbre en la terraza por si se queda alguien encerrado en un séptimo piso a la intemperie, fue desesperante.

2026-08-25 via Nuitee
E
Edvaldo solo_traveller it
10
2026-08-25 via Nuitee
A
Andrea extended_group it
7
2026-08-24 via Nuitee
D
Danila couple it
7
2026-08-23 via Nuitee
B
Beniamino solo_traveller it
6
Pros:

Poco tutto

2026-08-22 via Nuitee
A
Arnold solo_traveller it
1
Cons:

Pessimo sotto tutti gli aspetti

2026-08-22 via Nuitee