Hotel Santoli

Hotels
8.4 (100 reviews)
Via Roma 3 , Porretta Terme , IT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast
Cons:
Restaurant quality varies
Spa costs extra
Limited communications about services

Categories

Cleanliness
8.15
Hotel is described as clean and well-maintained, but some reviews mentioned a slightly clinical feel.
Service
9.15
Staff is frequently described as friendly, professional, and courteous.
Location
9.15
Hotel is in a quiet area but close to transportation and points of interest.
Room Quality
8.65
Rooms are spacious and well-furnished, with comfortable beds.
Amenities
7.65
Spa services are available but at an extra cost, and some services could use better communication.
Value for Money
8.15
Reasonable for the quality offered but some items, like the restaurant, received negative feedback.
Food and Beverage
7.65
Breakfast is generally well-reviewed, though some dining experiences fell short.
Overall Experience
8.65
Overall, guests had a pleasant stay with many highlights, despite minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:39

Property Description

Luxurious Rooms with Balcony
Hotel Santoli offers rooms with balconies overlooking the picturesque borders of Tuscany. Each room is equipped with modern amenities including free Wi-Fi, LED TV, and a minibar. The private bathrooms feature complimentary toiletries and a hairdryer for your convenience.

Gourmet Dining and Wellness
Indulge in delicious homemade cakes and local sweets at the breakfast room, and savor traditional dishes made with local ingredients at Il Bassotto restaurant. The hotel's spa boasts a hydromassage pool, Turkish bath, sauna, and sensory showers. Relax in the herbal tea area after a rejuvenating spa session.

Convenient Location and Accessibility
Located in Porretta Terme, the hotel is just 700 meters from Porretta Terme Station. Easily accessible from the A1 motorway, the hotel is a perfect base for exploring the region. With Florence Airport and Marconi Airport in Bologna within a short drive, your travel convenience is assured.

Book your stay at Hotel Santoli for a luxurious and relaxing experience!

Important information:

Use of the wellness center facilities and indoor pool comes at an extra charge of EUR 50 per person per day.

Please note, children aged 16 and younger are not allowed in the swimming pool and wellness center.

Facilities include a sauna, a Turkish bath, experience showers, a meditation room, a relaxation area, a corner for drinking herbal teas, and a swimming pool with hydro-massage technique at 34 degrees.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLQ

Location

Guest Reviews

8.4
Based on 100 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 8.65
M
Maya Lekova • couple • bg
9
Pros:

The breakfast was good, targeted towards healthy eating, the room was spacious and very clean. We didn't have the time to try the SPA zone, but they had some pretty original procedures there, such as massage with harmonizing vibrations.

Cons:

The room was somewhat cold.

2026-10-11 • via Nuitee
A
Alba • solo_traveller • it
9
2026-10-10 • via Nuitee
G
Greg • couple • ca
8
Pros:

They offered 20% discount on therm entry. The therm was disappointing and the hotels own spa was a complete rip off.
The Hotel is an easy 10 minute walk from the train.
Porretta is a nice scenic town.

Cons:

The LED lights in the room were obnoxious. They adopted them before the technology matured.

2026-10-09 • via Nuitee
M
Maria Cristina • extended_group • it
8
Cons:

non c'è aspiratore in bagno senza finestra

2026-10-08 • via Nuitee
G
Giuliana • couple • it
6
Pulito però tutto buio e poco luminoso . Colazione veramente scarsa
Pros:

Pulizia e vicinanza alle terme e centro di Porretta

Cons:

Struttura poco luminosa e poco accogliente

2026-10-07 • via Nuitee
G
Gloria • couple • it
10
Pros:

Davvero una sorpresa questo hotel. Pulizia della camera ottima e letto comodissimo. Colazione dolce e semplice ma davvero buonissima. Il personale è stato davvero disponibile e gentile. Da storica dell'arte non posso non dire una parola sull'arredamento dell'hotel, in puro stile anni Settanta con mobili di design originali davvero magnifici...me ne sono innamorata!

2026-10-07 • via Nuitee
S
Stefano • couple • it
9
Bella esperienza, da ritornarci!
Pros:

La posizione ti permette di accedere direttamente alle Terme e volendo all'interno c'è una bella Spa. La colazione varia e soprattutto con prodotti di qualità, genuini e a km. zero. Il Personale ci ha restituito beni lasciati inavvertitamente in alloggio dopo il check out. Non abbiamo usufruito del Ristorante.

Cons:

Forse le camere (almeno la nostra), nonostante siano in ordine e pulite e con mobili di ottimo materiale, andrebbero un po'rinnovate. Anche il costo per il "noleggio" dell'accappatoio per le Terme ( 8€ ) potrebbe essere inferiore dando un Servizio al Cliente.

2026-09-14 • via Nuitee
F
Fabio • couple • it
6
Pros:

La posizione. La qualità della cucina e della colazione

Cons:

L’odore di fogna nel bagno e la moquette nelle stanze

2026-09-13 • via Nuitee
F
Francesca • couple • it
7
Pros:

Ottima posizione; parcheggio disponibile; staff disponibile.

Cons:

Pulizia camera non soddisfacente; colazione "sufficiente" ma cena mediocre.

2026-09-10 • via Nuitee
F
Finn-Jacob • couple • de
4
2026-09-09 • via Nuitee
M
Mary • solo_traveller • it
8
2026-09-09 • via Nuitee
A
Adriano • couple • it
8
2026-09-07 • via Nuitee
A
annalisaricci • family_with_children • it
8
Pros:

Stanno facendo dei lavori di ammodernamento, ma è tutto pulito!!
Disponibilità di parcheggio libero, vicinanza al centro, arredamento della hall stiloso e retrò, le poltrone sono adorabili.
Torneremo sicuramente per provare la SPA e il ristorante.
Aggiungo che asciugamani, teli da bagno e lenzuola erano candidi e di alta qualità, erano morbidissimi. (non capita spesso)

2026-09-07 • via Nuitee
E
elisabetta • solo_traveller • it
10
Accogliente
Pros:

La vicinanza alle terme

Cons:

Niente

2026-09-06 • via Nuitee
E
elisabetta • solo_traveller • it
10
Bella esperienza
Pros:

Vicinissimo alle terme e in 10 minuti si arriva in centro

Cons:

Nulla

2026-09-06 • via Nuitee
S
Stramare • solo_traveller • it
7
2026-09-05 • via Nuitee
M
Marcella • solo_traveller • it
10
Pros:

Gentilezza posizione ristorante locali accoglienti

Cons:

Nulla

2026-08-27 • via Nuitee
A
Alessandra • family_with_children • it
10
Pros:

Colazione ricca e varia con prodotti del territorio. Camera confortevole e pulizia accurata. Staff molto gentile. Hotel ubicato vicino alle terme in zona verdeggiante.

2026-08-25 • via Nuitee
A
Angelo • solo_traveller • it
7
Pros:

Eravamo di passaggio, per una notte sistemazione confortevole, abbastanza vicino ai luoghi di interesse e a buon prezzo.

Cons:

Si trova in una zona un po isolata, non facile da trovare nonostante il navigatore.

2026-08-23 • via Nuitee
G
giancarlo • couple • it
2
2026-08-21 • via Nuitee