Hotel Relax

Hotels
•
Independent
8.2 (23 reviews)
Via E. Aliffi, 9, Syracuse, SR, 96100 , Syracuse , IT
39-0931-740122

listing image 1
Show all photos

Facilities

Meeting rooms
Full-service spa
Boat tours nearby
Fitness facilities
Health club
Electric bicycle charging station
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Cons:
Dirty structure
Broken fridge
Lack of hot water

Categories

Cleanliness
6.05
The structure was found dirty, which negatively impacted the experience.
Service
8.55
Standard quality for this hotel tier.
Location
8.55
Standard quality for this hotel tier.
Room Quality
8.55
Standard quality for this hotel tier.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.55
Standard quality for this hotel tier.
Food and Beverage
8.55
Standard quality for this hotel tier.
Overall Experience
8.25
The overall experience was negatively affected by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:15

Property Description

Luxurious Spa Services

Indulge in rejuvenating massages and facials at the full-service spa for a truly relaxing experience.

Recreational Paradise

Enjoy a variety of recreational amenities such as a health club, sauna, and seasonal outdoor pool, perfect for unwinding and staying active during your stay.

Fine Dining and Entertainment

Treat yourself to delectable meals at the on-site restaurant, sip on drinks at the bar/lounge or poolside bar, and take advantage of room service for a cozy night in.

Ready to experience ultimate comfort and luxury at Hotel Relax? Book your stay with us for an unforgettable getaway in Syracuse!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to October.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guest accommodation is sealed after cleaning

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.2
Based on 23 reviews
Cleanliness: 6.05
Service: 8.55
Location: 8.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.25
B
Britta • solo_traveller • se
7
2026-05-30 • via Nuitee
I
Ioppolo • couple • it
10
2026-05-29 • via Nuitee
N
nikac_snk • extended_group • hr
4
Ne bi tu vise dolazio
Pros:

Samo je bazen odlican. Hotel je star i treba mu obnova. Dorucak je ok.

Cons:

Kupatila i tusevi katastrofa, sobe prastare

2026-05-28 • via Nuitee
A
Alessio • family_with_children • it
8
2026-05-27 • via Nuitee
R
Rafał • family_with_children • pl
8
Pros:

Czystość. Miły, pomocny personel. Smaczne, obfite śniadania. Duży parking.

Cons:

Kabina prysznicowa jest bardzo mała. Pokoje są słabo wygłuszone, słychać każdy dźwięk w pokoju obok.

2026-05-26 • via Nuitee
ΒΑΣΙΛΙΚΗ ΣΤΕΡΓΙΟΥ • extended_group • gr
10
Pros:

Πολύ ωραίο δωμάτιο, πολύ ωραίο πρωινό, το προσωπικό του ξενοδοχείου εξαιρετικό.

2026-05-25 • via Nuitee
Q
Quard • family_with_children • fr
8
Bon séjour, très bon petit déjeuner mais ne pas être placé à côté de l’ascenseur.
Pros:

Accueil agréable
Très bon petit déjeuner

Cons:

Être placé à côté de l’ascenseur qui fait beaucoup de bruit

2026-05-24 • via Nuitee
H
helena • solo_traveller • sk
10
Pros:

Ďalej od centra ale dá sa tam dostať mestkou dopravou Lístky sa kúpia u šoféra v buse.
Hotel tichý čistý všetko bolo super..

2026-05-23 • via Nuitee
R
Ramon G-C M • solo_traveller • es
7
Pros:

La situació que permet bones instal·lacions ( piscina i parking)

Cons:

La situació que permet bones instal·lacions, a la vegada és un inconvenient per sortir a pendre quelcom més que no disposen al Hotel, ja que està allunyat del centre.

2026-05-23 • via Nuitee
A
Alistair • solo_traveller • gb
8
Syracuse
Pros:

Pool good. Evening meal great service, food average, hadn't planned that, just impossible to park in Syracuse and getting late so good that meal available. Not misled about distance from town in any way.Very clean but some things a bit in need of refurbishment eg. shower door. However thought it good value.

Cons:

Apart from minor refurbs nothing of note

2026-05-20 • via Nuitee
I
Ian • couple • gb
9
Very enjoyable well worth the visit. Ortigia was exceptionally beautiful.
Pros:

Very clean and convenient. Staff very friendly and attentive, excellent food. Very large swimming pool but weather prevented its use. Too cool. Nice and quiet, restful. Easy access to town and archeological sites, if you have a car.

Cons:

Showers very small for large persons. Buses not too convenient, needed to use own transport into town.

2026-05-20 • via Nuitee
L
Linda • couple • se
10
Mycket trevlig och hjälpsam personal
Pros:

Frukosten var utmärkt och det fanns mycket att välja på

2026-05-19 • via Nuitee
F
FLAVIO • couple • br
9
2026-05-19 • via Nuitee
S
Sridhar • couple • us
9
Good vale, great people
Pros:

Clean ambience, good customer service

Cons:

Small rooms, will. Benefit from offering a work table in the room for business travelers

2026-05-19 • via Nuitee
B
Beatrix • couple • ch
7
Pros:

Pool

Cons:

Toiletten unten sehr schmutzig

2026-05-19 • via Nuitee
H
Horst • solo_traveller • at
8
2026-05-18 • via Nuitee
R
Rüdiger • solo_traveller • ch
9
Gutes Telaxhotel
Pros:

Sauber und hell

Cons:

Essensauswahl etwas knapp

2026-05-18 • via Nuitee
D
Danilo • solo_traveller • it
8
2026-05-16 • via Nuitee
S
simone • extended_group • it
8
Cons:

Consiglio di rivedere insonorizzazione fra camere

2026-05-15 • via Nuitee
I
IVANA • solo_traveller • it
7
2026-05-13 • via Nuitee