Hotel Relax

Hotels
8.3 (1036 reviews)
Viale Epipoli 159 , Siracusa , IT

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Large, well-regarded swimming pool
Good and varied breakfast
Friendly, helpful staff with 24h check-in
Ample parking and quiet location suitable for driving tours
Cons:
Dated/worn room furnishings and occasional maintenance issues (broken lights, leaking siphon)
Pool-area cleanliness sometimes poor and pool access/charges reported
Limited bar/snack service; drinks and dinner can be expensive or weak
Location requires a car to reach city centre

Categories

Cleanliness
7.5
Mixed reports: rooms described as 'super clean' by some guests, while others report poor pool-area cleanliness and occasional lack of bathroom upkeep during the day.
Service
10
Consistently praised staff: described as very cordial, professional and helpful; 24h check-in highlighted as convenient.
Location
8.5
Located a few kilometres outside Syracuse — quiet and strategic for driving visits with ample parking; requires a car for city access.
Room Quality
6.5
Several guests note dated or worn furnishings, occasional broken or non-working fixtures (lights, siphon) and small shower cabins in some rooms.
Amenities
10
Outstanding pool (very large, good for swimming), plus gym/sauna/hammam and onsite restaurant/bar; pool is a major strength despite some service limitations.
Value for Money
8
Mixed: several guests mention good price-to-value and clean, well-equipped rooms; others complain about high prices for drinks/food and extra charges (e.g., minibar water, pool access).
Food and Beverage
7.8
Breakfast widely praised as varied and good; however dinner and pool drinks received complaints about price, quality and limited snack options.
Overall Experience
8.1
Generally positive: relaxing, welcoming stay for many with great pool and breakfast; some guests would not return due to aging facilities, food/drink value and occasional cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:35

Property Description

Immerse Yourself in Luxury at Relax Hotel

Mediterranean Charm: Step into a Mediterranean oasis with a large sun terrace, swimming pool, and a serene garden, offering the perfect setting for relaxation.

La Dolce Vita Spa: Indulge in luxury at La Dolce Vita spa, complete with a Turkish bath, massage rooms, and a sauna, ensuring a rejuvenating experience during your stay.

Culinary Delights: Savor the flavors of Sicily at our restaurant, offering a mix of local and national cuisine. Unwind at the bar with international cocktails, and start your day right with a buffet-style breakfast.

Experience elegance and comfort at Relax Hotel. Book now to create unforgettable memories.

Important information:

The pool is available from 25 May until 30 September.

Access to the wellness center, comes at extra cost.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Location

Guest Reviews

8.3
Based on 1036 reviews
Cleanliness: 7.5
Service: 10
Location: 8.5
Room Quality: 6.5
Amenities: 10
Value for Money: 8
Food and Beverage: 7.8
Overall Experience: 8.1
A
Alexandra • family_with_children • hu
7
Good location, delecios breakfast to start your trip in Sicily with a rented car
Pros:

Good location, 2 separate bedrooms, big bathroom. Delecios breakfast.

Cons:

Beds for children (14 and 16 years old) are not worthy of a 4 stars hotel. There was not any shelfes in the wardrobe. Breakfast is delecios but warm food were cold all 3 days (at 7 a.m.). Only vegetable is just some coctail tomatoes. We got a room next to the elevator that is really, really noisy!

2026-10-31 • via Nuitee
M
Magali • extended_group • fr
8
Idéal pour se reposer
Pros:

Le calme du lieu et l’accueil. Attention voiture souhaitable car éloigné du centre.

Cons:

Rien

2026-10-26 • via Nuitee
A
Anne • family_with_children • fr
7
Pros:

Piscine au top super grande
Petit dej au top

Cons:

Chambre bof moyennement confortable un peu vieux sur la déco et le mobilier

2026-10-22 • via Nuitee
M
Maurice • solo_traveller • mt
10
Pros:

Very homely

Cons:

Short

2026-10-21 • via Nuitee
J
John • couple • gb
8
relaxing as the name says
Pros:

Staff were excellent
Really friendly and accommodating
Swimming pool was brilliant

Cons:

Bar and snacks not available all day

2026-10-20 • via Nuitee
C
Constantino • family_with_children • gb
10
A nice hotel with easy access to the centre and good breakfast
Pros:

The family room was very comfortable with a great layout, separate bedroom for parents with very large bed and bathroom. Parking was easy on site. Breakfast was great too. We liked the location not being in the centre, as it was a very short drive to the parking near Ortigia.

Cons:

The mattress was hard for my liking.

2026-10-20 • via Nuitee
J
Janni • extended_group • dk
7
Pros:

Flink personale især "Franciesko" han var mega servieminded.

Cons:

Ligger for langt væk fra centrum

2026-10-18 • via Nuitee
C
Cesira • family_with_children • it
7
Pros:

Molto buona la colazione, la camera quadrupla era in realtà due doppie comunicanti quindi eravamo molto comodi

2026-10-16 • via Nuitee
M
marco • couple • it
10
Ottima esperienza
Pros:

Struttura pulita e moderna con bellissima piscina

2026-10-14 • via Nuitee
M
mariano • solo_traveller • ch
8
Pros:

Tutto in ordine personale gentile

2026-10-09 • via Nuitee
J
Jerome_83 • solo_traveller • fr
5
It was probably a fine hotel, but it's a bit dated now. Good restaurant.
Pros:

The restaurant & the breakfast

Cons:

The bed, the noise around

2026-10-09 • via Nuitee
M
Madonna • couple • au
3
Disappointing
Pros:

Rooms were spacious

Cons:

No water supply for 24 hours. Then filthy water and no hot water

The location is not good. Not able to walk to anything

2026-10-09 • via Nuitee
F
Filippo • solo_traveller • it
4
NON MOLTO RELAX
Pros:

Struttura ben manutenuta e tavola apparecchiata a colazione

Cons:

L’isolamento acustico tra le stanze è del tutto insufficiente: si sentono chiaramente i vicini utilizzare il bagno, con ogni rumore annesso. Sono stato svegliato nel cuore della notte e i rumori sono proseguiti tutta la notte, rendendo impossibile dormire.

2026-10-08 • via Nuitee
H
Hilde Kristin • couple • no
10
Hotellet kler navnet; et hyggelig sted for et avslappende opphold.
Pros:

Veldig hyggelig og behjelpelig betjening! De var en viktig trivselsfaktor og skapte god atmosfære på stedet.
Rent rom og bad, gode senger og hyggelig balkong ut mot bassengområdet. Deilig frokost som gjerne kunne inntas på restaurant-terrassen.
Pent og velholdt basseng og bassengområde med solsenger og parasoller.
Vi anbefaler å leie bil. Da er det kort vei til Siracusa by og Ortigia og bare en snau time eller to til de flotte barokkbyene i området, til Etna og Taormina - og under en time til og fra flyplassen i Catania.

Cons:

Litt ustabil temperatur i kjøleskapet/minibaren på rommet og på vannet i dusjen om kvelden de dagene det var mange gjester.

2026-10-08 • via Nuitee
A
Adi • solo_traveller • il
8
Pros:

מיקום טוב בריכה גדולה וכיפית וארוחת בוקר בסדר גמור
צוות המלון מאוד נחמד ושרותי

Cons:

המלון ישן ובהחלט נדרש שיפוץ מעליות וחדרים

2026-10-07 • via Nuitee
P
Pasquale • couple • it
7
Con un po ‘di buona volontà,soprattutto per la gentilezza del personale
Pros:

Struttura moderna,piacevole nel l’insieme

Cons:

Nella stanza tapparella bloccata a m.1,8 da terra,tenda bloccata non dcorrrva, cassaforte non funzionante che ogni 50/60 sec emetteva un alert fastoso soprattutto di notte.Sollecitato intervento dopo la prima notte…tutto è rimasto come prima!!!

2026-09-19 • via Nuitee
S
Sahar • solo_traveller • il
8
Pros:

המלון נקי מסודר הצוות מאוד ידידותיים ועזרו בכל שאלה
ארוחת הבוקר טעימה

Cons:

המלון קצת ישן ואיזור רחוק מהעיר והאטרקציות
אפשר להסתדר עם אוטו

2026-09-19 • via Nuitee
F
Francesco I • couple • au
6
The four star rating should be reviewed
Pros:

Average location lucky we had a car to see the sites . The pool looked nice never used it .BE AWARE THEY WILL CHARGE YOU FOR THE WATER IN THE DRIDGE

Cons:

The property is very old, outdated, and in desperate need of a major overhaul. The bathroom was in poor condition, featuring cracked shower taps and moldy plastic concertina doors that were falling apart. The air conditioner leaked and had a foul smell, while the furniture throughout was visibly deteriorating. Additionally, the mattress was so worn out that it was nearly impossible to avoid the uncomfortable bed springs. It is definitely time for an update.the walls all scuffed and the hall room carpets are filthy and old .

2026-09-19 • via Nuitee
A
antonio cecchetto • solo_traveller • it
10
Pros:

Tutto

2026-09-16 • via Nuitee
I
Ingrid • solo_traveller • de
7
Pros:

Personal sehr sehr freundlich

Cons:

Aufzug der Gerausche machte

2026-09-16 • via Nuitee