Hotel Eden

Hotels
8.3 (1952 reviews)
Via Nazionale 55 , Florence , it
+39 055 483722

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Cons:
Some cleanliness concerns
Inconsistent service handling

Categories

Cleanliness
7.65
Several reviews mention cleanliness positively, but some implied issues led to a moderate score.
Service
8.85
Most reviews highlight the excellent service and friendliness of the staff.
Location
8.85
Many guests praised the prime location, making it easy to visit key attractions.
Room Quality
8.35
Rooms were generally noted as spacious and comfortable, contributing positively.
Amenities
8.15
Amenities met expectations as per the reviews, no negative comments surfaced.
Value for Money
8.35
Value for money was mentioned positively in various contexts.
Food and Beverage
7.85
Not much detailed feedback, but overall satisfaction with basic offerings.
Overall Experience
8.35
General consensus indicates that guests left with a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:50

Property Description

Luxurious Accommodation
Hotel Eden offers a tranquil stay in a quiet residential area, just a short stroll from Firenze Santa Maria Novella Train Station and the Fortezza da Basso congress centre. The en suite rooms are designed for comfort, featuring air conditioning and TV. The simple yet elegant decor with tiled floors and light-wood furniture creates a cozy ambiance for guests to unwind after a day of exploring Florence.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour reception, ensuring assistance is always at hand whenever needed. Whether checking in late or requiring local recommendations, the dedicated staff are ready to cater to every guest's needs promptly and efficiently.

Prime Location
Situated in the heart of Florence, Hotel Eden provides easy access to key attractions, making it an ideal choice for travelers looking to immerse themselves in the city's rich history and culture. Book your stay now and experience the charm of Hotel Eden firsthand.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 40 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1952 reviews
Cleanliness: 7.65
Service: 8.85
Location: 8.85
Room Quality: 8.35
Amenities: 8.15
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.35
D
DANIELE • extended_group • it
10
Pros:

tranquillità, posizione camera

2026-07-19 • via Nuitee
Z
Zihao • solo_traveller • gb
10
2026-07-18 • via Nuitee
A
Albornoz • solo_traveller • cl
10
2026-07-17 • via Nuitee
M
Martha • solo_traveller • us
10
Great location and comfort
Pros:

Comfortable and clean in a great location

2026-07-16 • via Nuitee
V
Vanessa • solo_traveller • co
10
Pros:

La ubicación es muy buena, los cuartos funciona bien el aire acondicionado

Cons:

La almohada es un poco alta para mi gusto, y te exigen que debes pagar los impuestos en efectivo, nosotros dijimos q teníamos para pagarlos en tarjeta y la respuesta del señor fue que si no los teníamos en efectivo que recogieramos maleta y nos fuéramos, al ver la cara de sorpresa entre nosotros el señor dijo o me los pagan mañana. Eso no me gustó para nada.

2026-07-15 • via Nuitee
C
Caviglia • solo_traveller • it
10
2026-07-15 • via Nuitee
P
Pınar İzel • couple • tr
9
Pros:

çalışanlar inanılmaz nazikti ve odalar çok temizdi bize her konuda çok yardımcı oldular çok sevdik ve memnun kaldık

2026-07-14 • via Nuitee
J
Johannes • family_with_children • ch
9
2026-07-13 • via Nuitee
J
Jon • couple • gb
8
Handy for everything
Pros:

The location was just where we wanted it to be.
Handy for the station and historical attractions.

Cons:

It was a little past its best but overall was perfect.

2026-07-13 • via Nuitee
M
Milutin • family_with_children • rs
2
Pros:

Lokacija

Cons:

Katastrofalna usluga , Ave se svodi na pokušaj prevare

2026-07-13 • via Nuitee
J
Josef • family_with_children • cz
8
Pros:

Dobrá lokalita
Pokoje jsou trochu starší, ale vše je čisté.
Nabízí i 5 lůžkové pokoje pro velké rodiny.

2026-07-12 • via Nuitee
A
Antonello • solo_traveller • it
10
2026-07-12 • via Nuitee
M
Mehtap • family_with_children • tr
3
2026-07-10 • via Nuitee
C
Charbel • solo_traveller • au
6
2026-07-09 • via Nuitee
J
Jose Maria • family_with_children • es
10
Un hotel bastante bueno y bien situado! Personal muy amable
Pros:

La ubicación muy buena, cerca de la estación y cerca de los principales puntos turísticos de la ciudad. En recepción nos ayudaron a organizar la visita a la ciudad

2026-07-06 • via Nuitee
S
sedzani • solo_traveller • za
8
Nice location and neat facilities
Pros:

The hotel was clean, staff were helpful and it was easily accessible.

Cons:

The keys that you need to leave at reception when you go out

2026-07-06 • via Nuitee
A
Antonio • solo_traveller • es
8
Pros:

La ubicacion

Cons:

Bastante antiguo.

2026-07-05 • via Nuitee
H
Hashani • extended_group • ae
7
Overall the hotel met my expectations
Pros:

The staff was helpful and friendly, the room was very spacious and clean.

Cons:

there were no shower gel or shampoo in the bathroom.

2026-07-04 • via Nuitee
N
Naomi • solo_traveller • fr
8
2026-07-04 • via Nuitee
Ángel • solo_traveller • es
8
2026-07-03 • via Nuitee