Facilities

Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Clean and well-equipped rooms
Cons:
Issues with cleanliness in bathrooms
Some staff rudeness
Breakfast not up to par

Categories

Cleanliness
8.34
Several mentions of dampness and issues in the bathrooms impacted cleanliness scores.
Service
9.01
Most reviews mention helpful and professional staff, though there were some instances of rudeness.
Location
9.35
Many reviews praised the excellent location near major attractions.
Room Quality
8.6
Rooms noted as clean but with issues like humidity and lack of dressing table impacted the score.
Amenities
8.83
Amenities generally regarded positively, though some minor complaints about the breakfast.
Value for Money
8.29
Some reviews felt the price didn't match the offerings, with comments on the breakfast buffet.
Food and Beverage
8.84
Breakfast received mixed reviews, but the overall dining experience was good.
Overall Experience
9.11
Despite some criticisms, many reviews indicate a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:46

Property Description

Experience unparalleled charm at Hotel La Scaletta Al Ponte Vecchio, your perfect base for exploring Florence.

Breathtaking Rooftop Terrace
Take in stunning views of the historic skyline from our rooftop terrace, ideal for sunset moments with your favorite drink.

Luxurious Comfort
Unwind in one of our 11 elegantly designed air-conditioned rooms featuring memory foam beds, LED televisions, and minibars, ensuring a tranquil retreat after a day of exploration.

Gourmet Dining
Savor exquisite local cuisine at our Panorama Restaurant and enjoy a delightful buffet breakfast each morning, or grab a quick coffee and snack from our café to fuel your adventures.

Elevate your stay in the heart of Florence and indulge in unforgettable experiences. Book your escape with us today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.8
Based on 2323 reviews
Cleanliness: 8.34
Service: 9.01
Location: 9.35
Room Quality: 8.6
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
M
Magnus couple se
9
2026-05-28 via Nuitee
R
RAMIRO EMILIO couple ar
10
2026-05-27 via Nuitee
D
Daydream30195767164 Couples
10
Great Hotel
Pros:

We had a deluxe room which was quite large with a couch and large bathroom. Crisp fresh sheets. Very clean. Top 5 best hotel showers ever. Hot water and nice strong spray. Great location but there are lots of stairs. Breakfast had excellent coffee and a good selection but they do stop serving at 10 am. I think they should consider extending it to 10:30. We loved it and would definitely stay here again.

2026-05-24 via Tripadvisor
B
Bayoglu couple tr
5
2026-05-22 via Nuitee
I
Indrė solo_traveller lt
9
2026-05-22 via Nuitee
O
O'Donnell extended_group ca
8
2026-05-21 via Nuitee
T
Terence solo_traveller de
6
Lage top, Hotel Flop
Pros:

Die Lage und der Ausblick von der Dachterasse.
An der Rezeption ist das Personal sehr freundlich, zuvorkommend und bemüht.
Und die Sauberkeit ist lobend zu erwähnen.

Cons:

Das Zimmer entspricht nicht einem 4-Sterne Standard.
Es hat im Zimmer kontinuierlich nach Abwasser oder Dämpfen aus einer Kanalisation gerochen. Das ist bestimmt auch der Grund, warum wir im Zimmer schon einen Dufterfrischer gefunden haben, der aber auch nicht besser roch.
Das Reinigungspersonal und das Servicepersonal beim Frühstück bringen kein Lächeln über die Lippen, selbst nach einem Trinkgeld nicht.
Für das Geld würden wir nicjt nochmal buchen.

2026-05-21 via Nuitee
J
Julia couple ch
5
Werde nicht wiederkommen. Preis-Leistungsverhältnis stimmen nicht überein.
Pros:

Sehr zentrale Lage am Ponte Vecchio

Cons:

Die Bilder entsprechen nicht den Gegebenheiten. Das Hotel, insbesondere der Rezeptionsbereich, der miefige Zeppich im Treppenhaus und die Frühstückszone wirken alt, abgenutzt und runtergekommen.
Dies war sehr enttäuschend und entspricht eindeutig nicht einem 4Sterne-Niveau.

2026-05-20 via Nuitee
T
thomas solo_traveller fr
9
Pros:

L’emplacement parfait et le rooftop de toute beauté.

Cons:

Certaines photos indiquent un jacuzzi/spa, il ne nous a jamais indiqué et je pense qu’il est lié à une suite. Nous aurions aimé être au courant.

2026-05-20 via Nuitee
M
Malebranche couple us
8
2026-05-20 via Nuitee
H
Hanna couple se
9
Oslagbart läge!
Pros:

Läget var oslagbart och en fantastisk takterrass. Personalen var mycket trevlig och tillmötesgående.

Cons:

Badrummet hade behövt renoveras, det kändes gammalt.

2026-05-20 via Nuitee
K
Kelly couple us
9
Great staff, good location, clean and spacious.
Pros:

Great customer service, good location, clean and spacious.

Cons:

Furniture was uncomfortable and the bed was too firm.

2026-05-19 via Nuitee
V
Vergianoni Tuscany Experiences Travel Agency couple it
10
2026-05-19 via Nuitee
W
WILLIAM couple us
9
We stayed on night, close to all the hot spots to visit.
Pros:

Room And roof top were fantastic

Cons:

Nothing

2026-05-18 via Nuitee
Y
Yann couple fr
10
Pros:

Parfait

2026-05-18 via Nuitee
D
Daan couple nl
8
2026-05-18 via Nuitee
M
Martin couple gb
8
2026-05-16 via Nuitee
A
Adrian couple es
10
Pros:

La atención del personal era estupenda, nos ayudaron en todo y nos resolvieron las dudas. Llegamos un poco antes de la hora de check in y nos subieron las maletas a la habitación.

La terraza superior del hotel es súper agradable con vistas bonitas de Florencia.

La ubicación, a un salto del Ponte Vecchio, a 100M de un parking y con todos los servicios cerca

2026-05-15 via Nuitee
B
Bjoern solo_traveller ch
8
2026-05-13 via Nuitee
F
Francesco couple it
10
Splendida hotel in una zona prestigiosa di Firenze, fra Ponte Vecchio e Palazzo Pitti. La suite meravigliosa, silenziosa
Pros:

la suite è meravigliosa, la tranquillità eccezionale, lo staff accogliente e professionale, tutto perfetto per un weekend da favola

Cons:

nulla

2026-05-12 via Nuitee