Hotel Lorena

Hotels
8.1 (2602 reviews)
Via Faenza 1 , Florence , it

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Children allowed

Facilities

Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Lack of amenities
Noise issues

Categories

Cleanliness
8.24
Reviews consistently mention cleanliness positively, though there are slight mentions of areas for improvement.
Service
8.71
Staff is frequently described as kind and helpful, creating a positive experience.
Location
8.95
Central location noted by multiple reviews, making it very appealing for travelers.
Room Quality
8
Rooms were generally comfortable, but some feedback on shared bathrooms and mattress firmness.
Amenities
7.53
Some amenities lacking, like breakfast service and lift access, leading to lower scores.
Value for Money
8.19
Most reviews suggest reasonable pricing given the location and conditions, but some mention it being high for quality.
Food and Beverage
7.04
No breakfast offered and some amenities that could enhance the experience are missing.
Overall Experience
8.11
Overall positive feedback indicates a good experience, aligning with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:32

Property Description

Affordable Accommodation in the Heart of Florence
Hotel Lorena offers a budget-friendly stay with complimentary Wi-Fi at a prime location in Florence. Situated near iconic landmarks such as the Medici Chapels and the Cathedral, guests can immerse themselves in the rich history of the city.

Comfortable Rooms with a View
Experience comfort and convenience in the well-equipped rooms at Lorena Hotel. Each room features a TV, air conditioning, and the option for a picturesque view of the Basilica. Guests can also enjoy breakfast in the cozy breakfast hall or in the comfort of their own room.

Warm Hospitality and Personalized Service
Recommended by guide books for its inviting atmosphere, Hotel Lorena ensures a memorable stay with its attentive staff and personalized services. From a friendly welcome to porter assistance, guests are well taken care of during their visit.

Ready to experience Florence? Book your stay at Hotel Lorena today!

Important information:

The reception is set on the first floor of the building. Please note the elevator operates from the first floor of the building and you must climb some steps to reach it.

The concierge service is not available from 2AM to 6AM. In case of arrivals or departures at this time, please notify us one day before.

Please note that air conditioning is only available from 1 June until 15 September, and heating in winter.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2602 reviews
Cleanliness: 8.24
Service: 8.71
Location: 8.95
Room Quality: 8
Amenities: 7.53
Value for Money: 8.19
Food and Beverage: 7.04
Overall Experience: 8.11
J
Jenyne Mae • extended_group • gb
10
Pros:

The room is very clean and comfortable, the location is amazing as it is near the centre and the train station. Special mention to Lorenzo who is superb, accommodating including his mom. Would really recommend this hotel. Grazie millie!

2026-05-30 • via Nuitee
E
Ed • solo_traveller • nl
8
I would certainly come here again!
Pros:

The staff. Friendly. Saw immediately to the storing of my bicycle. The location in the centre of Florence is of course fantastic!

Cons:

An own bathroom.

2026-05-30 • via Nuitee
D
Diler • solo_traveller • tr
8
2026-05-29 • via Nuitee
宮村 • extended_group • jp
10
最高の滞在になりました
Pros:

すごく清潔にされていて、スタッフの方々もとてもフレンドリーで優しく接してくれました。チェックアウト後に荷物モロ預かってくれました。荷物を取りに行った時も、ゆっくり休んで良いよと声をかけてくれ、とても気持ちの良い方ばかりでした。ロケーションも素晴らしく大満足でした。

Cons:

特にないです

2026-05-28 • via Nuitee
S
Sanjay • family_with_children • in
10
2026-05-27 • via Nuitee
J
Juliane • solo_traveller • de
7
2026-05-27 • via Nuitee
C
claes • couple • be
8
Geweldig
Pros:

Dicht tegen de binnenstad en toch niet te druk , mooi uitzicht op het plein , altijd iemand aanwezig om aan te spreken indien nodig , en behulpzaam personeel

Cons:

Geen koffie op de kamer of waterkokertje

2026-05-27 • via Nuitee
J
Jonathan • solo_traveller • us
8
2026-05-26 • via Nuitee
C
Claudia • extended_group • nl
9
2026-05-26 • via Nuitee
L
LUIS RAUL • solo_traveller • us
10
Pros:

👍🤗

2026-05-25 • via Nuitee
G
Gerald • solo_traveller • de
8
Empfehlenswert
Pros:

Sehr schöne und stimmungsvolle Lage an der Cappella Medici. Die Reception liegt im 1. Stock und ist nicht per Aufzug erreichbar (!); darauf wird aber auch seitens des Hotels hingewiesen. Schönes Zimmer, modernes Bad. Achtung: die Reception öffnet erst um 6:00. Früheres An-/Abreisen ist unbedingt vorher abzusprechen

Cons:

Auf dem Platz vor dem Hotel befindet sich eine Glassammelstelle die regelmässig in den frühen Morgenstunden geräuschvoll geleert wird

2026-05-25 • via Nuitee
C
Christian • couple • de
6
Für die allgemein hohen Preise in Florenz vermutlich ok …
Pros:

Recht gute Lage in Florenz. Man kann das Gepäck am Abreisetag noch stehen lassen. Für das hochpreisige Florenz wahrscheinlich in Ordnung …

Cons:

Die Fotos sehen schon moderner aus, als das Hotel in Wahrheit ist. Wir konnten einen Fön an der Rezeption ausleihen, aber die Sicherung im Bad hat das nicht ausgehalten.

2026-05-24 • via Nuitee
T
Thiplada • extended_group • th
8
2026-05-24 • via Nuitee
K
Kamenski • extended_group • bg
8
2026-05-24 • via Nuitee
M
Mari Carmen • solo_traveller • es
7
Pros:

Lo mejor la ubicacion

Cons:

No me gusto el baño compartido y tampoco que la recepcion estuviera en la primera planta sin ascensor para acceder.

2026-05-24 • via Nuitee
J
Jucelio Pighetti • solo_traveller • br
8
2026-05-23 • via Nuitee
J
Jose Miguel • couple • br
7
Estadia super simples, para um dia, sem muita exigencia de conforto, beleza e tranquilidade.
Pros:

Localização bem central.
O banheiro com um chuveiro adequado. O quarto com tamanho adequado e simples.

Cons:

Quando vimos as fotos disponíveis, só mostrava o quarto, que realmente é razoável para uma ou duas noites. No entanto, a entrada do hotel e a recepção não são agradáveis (mal conservado, bagunçado e elevador super pequeno e velho). O hotel fica localizado numa rua super-movimentada e que assustou quando chegamos, pois havia muitos bares, restaurantes fazendo bastante barulho. Mas cessou após as 23 horas.

2026-05-23 • via Nuitee
S
Sarah • solo_traveller • au
7
Would stay again
Pros:

Great location, close to train station for easy transfers. Room was clean and great size for a family of 4. Lovely view from our room of the piazza. Surprisingly quiet considering the noise outside. Would stay again.

Cons:

Felt uncomfortable having to leave the room key every time we left the hotel.

2026-05-22 • via Nuitee
P
Pedro • couple • es
7
2026-05-21 • via Nuitee
V
Victor • solo_traveller • by
9
Good for a short stay
Pros:

Great location, very close to the train station, 10 minutes walk. This makes it easy to explore the city and return to the hotel if necessary. There are many attractions nearby, such as the Basilica, the Uffizi, Piazza Signoria, the central market. Friendly reception staff. I was able to leave my luggage in the morning before check-in. There is no problem with storing luggage for several hours before departure. The room is small but cozy. The room has a washbasin and a refrigerator. Even though the toilet was shared, it was always accessible and clean. Reasonable price, at least in the off-season.

Cons:

Stairs to the room, especially for those who are already tired. Noise from the streets at night, but with the window closed, it is quite quiet.

2026-05-21 • via Nuitee