Hotel Giappone

Hotels
8.7 (1854 reviews)
Via Dei Banchi 1 , Florence , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
No elevator
Small room size

Categories

Cleanliness
8.26
The rooms are spotlessly clean, though there were mentions of a strong bleach smell in the bathrooms.
Service
9.23
Staff was described as friendly, helpful, and welcoming.
Location
9.27
Fantastic position between the station and the Duomo, absolutely perfect.
Room Quality
8.22
Rooms are small but adequate for a short stay.
Amenities
8.75
Basic amenities present, just missing a bidet.
Value for Money
8.71
Good value for a centrally located hotel.
Food and Beverage
8.26
Food options not explicitly mentioned, assumed standard.
Overall Experience
8.93
Overall a delightful experience, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:36

Property Description

Central Location in Florence
Hotel Giappone, situated in a historic building in Florence, offers a prime location just steps away from the iconic Duomo and Santa Maria Novella Railway Station.

Modernized Rooms with Amenities
The air-conditioned rooms at Giappone are equipped with TV, Wi-Fi internet access, and private bathrooms, ensuring a comfortable stay for guests.

Concierge Services
Guests can take advantage of the hotel staff's ticket-booking service for Florence’s renowned museums and galleries.

Experience the charm of Florence at Hotel Giappone. Book your stay now!

Important information:

Hotel Giappone is inside a Historical Florentin Palace.
It is located on the third floor, with NO LIFT (unfortunately there is not enough space to build an elevator)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1854 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.93
C
Cristina • extended_group • it
9
Ottimo soggiorno
Pros:

Posizione, stanza essenziale e pulita

Cons:

Si sentivano troppo i rumori delle altre stanze soprattutto il bagno.
Tante scale

2026-05-30 • via Nuitee
X
xavier • couple • br
10
2026-05-29 • via Nuitee
T
Thomas • couple • us
10
Pros:

Big clean rooms. Great location

Cons:

Humping the luggage. Need my wife to pack lighter

2026-05-27 • via Nuitee
J
Joan • solo_traveller • fr
6
Florence est une ville extraordinaire a découvrir
Pros:

L emplacement. L accueil, la proprete
Boissons chaudes dans la chambre

Cons:

3e etage sans ascenseur, avec environ 60 marches a gravir, sans aide
Tv : uniquement des chaînes en italien, rien dans une autre langue ni chaîne internationale
Pas de petit déjeuner en option

2026-05-26 • via Nuitee
Маргарита • solo_traveller • bg
9
Pros:

Местоположението, хубава стая.

Cons:

Стълбите

2026-05-25 • via Nuitee
M
Martin • solo_traveller • fr
9
Simplement parfait
Pros:

La chambre, le personnel très sympathique, l'emplacement idéal

Cons:

RAS

2026-05-24 • via Nuitee
L
LAURA • couple • co
8
Ubicación Estratégica
Pros:

Excelente personal, muy limpio y buen estacionamiento de café, muy bien ubicado.

Cons:

Es un 4to piso y no tiene ascensor y habías zancudos

2026-05-23 • via Nuitee
S
Sonia • family_with_children • es
10
Acogedor
Pros:

Si, mucho

2026-05-22 • via Nuitee
R
ricardo ixcoatl • solo_traveller • mx
9
Pros:

La ubicacion esta genial!! muy cerca de la estacion de tran via y el personal muy amable

2026-05-21 • via Nuitee
B
Ben • couple • us
6
2026-05-21 • via Nuitee
C
CHRISTELLE • extended_group • be
9
2026-05-21 • via Nuitee
O
Osman • solo_traveller • tr
9
Temiz ve merkezi yerde olması ayrıca çalışanların güler yüzlü olması
Pros:

Temiz ve merkezi yerdeydi

Cons:

Asansör yok

2026-05-20 • via Nuitee
M
mclubras • solo_traveller • es
9
Pros:

Que la habitación estaba muy limpia,los colchones y almohadas eran cómodos/as,la amabilidad del personal que nos atendió y lo bien ubicado que está( a 5 mints de la parada del tranvía que te trae o te lleva al aeropuerto),muy cerca del Duomo.
La habitación disponía de una pequeña necera con agua,hervidor de agua,con infusiones o café soluble(todo un detalle la verdad)una pequeña caja fuerte...todo lo necesario para la estancia.
Nos dejaron dejar las mochilas sin problema para que pudiésemos aprovechar la mañana,antes de que saliese nuestro avión y no tener que ir cargando todo la mañana con ellas(otro detalle magnífico por su parte).
Volvería a repetir sin ninguna duda.

Cons:

El ruido de la calle.
Es una pena que el hotel esté reformado,pero las ventanas no aislan bien del ruido.
La noche del sábado al domingo se escuchaba a la gente que pasaba por la calle gritando de madrugada y muchas sirenas.
La del Domingo al lues estuvo mucho mejor.

2026-05-18 • via Nuitee
A
ana belen • couple • es
8
2026-05-18 • via Nuitee
E
EP • solo_traveller • gb
9
2026-05-18 • via Nuitee
P
Patricia • solo_traveller • br
10
Excelente opções perto de tudo!
Pros:

O quarto tem um ótimo tamanho mesmo para uma só pessoa. O banheiro é pequeno mas limpo, com toalheiro aquecido e com muito espaço de armazenamento. A cama é confortável. Funcionários muito educados e solícitos. Localização excelente!! 5 min do Duomo!! Me hospedaria novamente com certeza!

Cons:

Pontos de atenção aos futuros hóspedes: As escadas realmente podem ser uma questão. Cuidado com as malas! Cometi o erro de ir com mala grande e pesada e quase não consigo subir 😅. A porta do box do chuveiro abre para dentro, dependendo do tamanho da pessoa, pode ser que não consiga entrar/sair do box.

2026-05-17 • via Nuitee
M
Martha • solo_traveller • us
10
Very nice for the price.
Pros:

Location is right in the middle of old town Pienza. Everything is close. Picking up keys is easy.

2026-05-16 • via Nuitee
N
Nzhdeh • couple • am
9
A descent place for the price
Pros:

Location vs price was unbeatable.
Staff was helpful and very polite.
The facilities were in a good shape.
They cleaned the room daily, changed the towels.

Cons:

An issue might seem to be the stairs, but it was simultaneously a good exercise))
And the only thing that bothered us was the odor coming from towels. I think the detergent gel that’s being used was cheaper than needed.!

2026-05-16 • via Nuitee
L
Lumello • couple • ar
8
Excelente ubicación
Pros:

Ubicación, súper cómodo y limpio. El personal excelente nos dejó ingresar antes del horario del check in.

Cons:

Lo único malo muchas escaleras para llegar, igualmente sabía que era así

2026-05-14 • via Nuitee
M
Miguel • solo_traveller • es
6
Buena ubicación pero imposible descansar
Pros:

La ubicación es inmejorable, al lado de la catedral y cerca de la estación de tren. El personal muy amable y simpático.

Cons:

Tenía muchas escaleras para subir y baño separado de la habitación, pero eso no me importa ya que lo sabía antes de reservar. Lo que no sabía, al menos en mi habitación individual, es que fuera muy difícil descansar por el ruido de la calle por las noches. Camiones de basura y coches que molestan constantemente. Deben insonorizar la habitación con ventanas actuales.

2026-05-13 • via Nuitee