Hotel Giappone

Hotels
8.7 (1895 reviews)
Via Dei Banchi 1 , Florence , it

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
No elevator
Small room size

Categories

Cleanliness
8.26
The rooms are spotlessly clean, though there were mentions of a strong bleach smell in the bathrooms.
Service
9.23
Staff was described as friendly, helpful, and welcoming.
Location
9.27
Fantastic position between the station and the Duomo, absolutely perfect.
Room Quality
8.22
Rooms are small but adequate for a short stay.
Amenities
8.75
Basic amenities present, just missing a bidet.
Value for Money
8.71
Good value for a centrally located hotel.
Food and Beverage
8.26
Food options not explicitly mentioned, assumed standard.
Overall Experience
8.93
Overall a delightful experience, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:36

Property Description

Central Location in Florence
Hotel Giappone, situated in a historic building in Florence, offers a prime location just steps away from the iconic Duomo and Santa Maria Novella Railway Station.

Modernized Rooms with Amenities
The air-conditioned rooms at Giappone are equipped with TV, Wi-Fi internet access, and private bathrooms, ensuring a comfortable stay for guests.

Concierge Services
Guests can take advantage of the hotel staff's ticket-booking service for Florence’s renowned museums and galleries.

Experience the charm of Florence at Hotel Giappone. Book your stay now!

Important information:

Hotel Giappone is inside a Historical Florentin Palace.
It is located on the third floor, with NO LIFT (unfortunately there is not enough space to build an elevator)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1895 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.93
V
Valentina • solo_traveller • us
8
Lovely place!
Pros:

Great location, host was very kind!

Cons:

The 3 flights of stairs are brutal, it would feel safer to have someone at the front desk 24/7

2026-07-25 • via Nuitee
N
Nicolò • solo_traveller • it
10
Pros:

Staff was very kind, cleanliness was great and I had everything I needed during my stay. Location is amazing and overall, I am very happy with the hotel! :) grazie

Cons:

/

2026-07-25 • via Nuitee
Y
Yeşim • family_with_children • tr
7
Pros:

Hotel has a good location, close to Rialto Bridge. Room was abit old but big and has two balconies looking to a small square. We could leave the luggages after checking out. The lady was helpful inspite of using limited English. The previous information was detailed.

2026-07-24 • via Nuitee
I
Iannantuono • family_with_children • ar
9
Excelente ubicación - Lo recomiendo
Pros:

Me gustó mucho el hotel. La habitación era amplia. Tenía una cafetera para tomarnos un cafecito/té. La ducha, un placer.
Lo mejor de todo fue la ubicación: a unas cuadras de la estación de tren, a unas cuadras de la catedral y sobre una hermosa calle.

Cons:

Hay que subir escaleras. Esto está aclarado en la publicación y lo vuelven a aclarar al momento de hacer la reserva. No molesta pero esta bueno saberlo con anticipación.

2026-07-24 • via Nuitee
I
Irina • couple • md
7
Ok
Pros:

Locația este excelentă, foarte aproape de toate obiectivele importante: gară, muzee și principalele atracții turistice. Totul este ușor accesibil pe jos.
Camera a fost curată, aerul condiționat a funcționat foarte bine, iar geamul dădea spre o stradă principală.

Cons:

Din păcate, izolația fonică a fost foarte slabă. Ușa camerei și pereții nu izolau aproape deloc zgomotul. În prima noapte nu am reușit să dorm, deoarece se auzea tot: cine intra și ieșea din camere, cine făcea duș și chiar și când cineva strănuta. Baia a fost foarte curată, la fel și prosoapele. Totuși, cabina de duș este destul de mică și poate fi incomodă pentru persoanele mai corpolente.

2026-07-24 • via Nuitee
H
Hui • couple • ie
10
2026-07-21 • via Nuitee
C
Charlotte • couple • au
10
Hotel was incredible, couldn’t not fault the stay. Anna was super helpful and gave great recommendations. As a young sol
Pros:

The location was AMAZING! Staff super friendly and as a solo young female traveler felt very safe

2026-07-21 • via Nuitee
M
Miguel Angel • solo_traveller • es
10
Excelente.
Pros:

Limpio, excelente ubicación con vistas a la cúpula del duomo, muy amables, pudimos dejar el equipaje, con café y te. Excelente.

Cons:

Es un cuarto sin ascensor, pero ayuda a quemar los platos de pasta y las pizzas.

2026-07-20 • via Nuitee
S
Samuel • couple • it
10
Pros:

Essenziale e molto pulito

2026-07-19 • via Nuitee
M
Mia • solo_traveller • it
10
2026-07-17 • via Nuitee
A
antonio • couple • it
8
Ci tornerei
Pros:

Tutto molto curato e pulito

Cons:

Nulla

2026-07-17 • via Nuitee
S
SATORU • solo_traveller • jp
10
2026-07-17 • via Nuitee
V
Valeria • extended_group • it
9
2026-07-16 • via Nuitee
L
Leticia • solo_traveller • it
8
2026-07-16 • via Nuitee
D
David • couple • il
8
אם באים ללא מזוודות המקום ממש טוב
Pros:

מיקום מעולה בין הסנטה מריה נובלה לבין הדואומו. מזגן מעולה

Cons:

קומה רביעית בלי מעלית 77 מדרגות גבוהות. בעיה לעלות עם מזוודות.
מקלחת קטנה

2026-07-14 • via Nuitee
Y
YOUJIN • couple • kr
10
모든 면에서 다 만족하는 숙소
Pros:

위치도 중심가쪽이고 역이랑도 가까워서 좋았어요. 28인치 캐리어 두개 다 펴놔도 될 정도의 공간이 있어서 편했어요. 화장실도 깔끔하고 수압 온수 굿이었습니다. 에어컨도 잘나오고 천고가 높아서 훨씬 넓어보이고 좋았어요. 침대도 성인 두명 누워도 여유있는 넓이 였습니다. 다만 4층에 위치해서 캐리어+ 매일 오르락내리락 하기 힘들었지만 운동한다 생각하고 다녔습니다 ㅋㅋㅋ 피렌체 또 오게되거나 주변에 추천하고싶은 숙소였어요 굿굿!

Cons:

없습니다

2026-07-14 • via Nuitee
M
Marcelo • solo_traveller • br
10
Pros:

Atendimento e instalações.

Cons:

Um único senão como é um prédio histórico não tem elevador. Mas a localização e o atendimento compensam.

2026-07-14 • via Nuitee
I
Irene • couple • es
4
Preciosa Florencia, estancia a mejorar
Pros:

La atención de la chica de la recepción que estuvo muy atenta y nos explicó muchas cosas interesantes de la ciudad y la ubicación.

Cons:

La limpieza era muy escasa, el pequeño espacio que había para todo, el cuarto baño minúsculo, en la ducha no tenías rango de movimiento para ducharte, no había armario para la ropa y era un tercero (que parecía un quinto del montón de escaleras).

2026-07-12 • via Nuitee
A
Angela • couple • us
8
Centrally located!
Pros:

This property is right in the city center. Minutes from the train station and all shopping/attractions. Room was huge, street view, great shower!

Cons:

There is no elevator! 75 steps up… pack your bags accordingly.

2026-07-11 • via Nuitee
K
Kerstin & Carsten • solo_traveller • de
9
2026-07-10 • via Nuitee