The Best Hotel

Hotels
7.5 (3135 reviews)
Via Benedetto Marcello 83 , Milan , it

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Satisfactory breakfast
Cons:
Cleanliness issues
Small rooms
Price deemed high

Categories

Cleanliness
6.83
Some cleanliness issues mentioned; smells slightly of sewage.
Service
8.3
Excellent service overall, staff helpful and accommodating.
Location
8.34
Great location near public transport and attractions.
Room Quality
6.79
Rooms described as small and basic but comfortable.
Amenities
7.32
Basic amenities available; Wi-Fi was functional.
Value for Money
6.78
Perceived as slightly overpriced for what is offered.
Food and Beverage
7.83
Breakfast satisfactory and well-liked by guests.
Overall Experience
7.8
Generally positive experiences reported with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:49

Property Description

Convenient Location
The Best Hotel is perfectly situated, just a short walk from Milan Central Station and near the Lima Metro Stop, making it easy to explore the city.

Comfort and Service
Enjoy a warm welcome from our friendly staff and take advantage of our 24-hour reception. Stay connected with our internet point and complimentary Wi-Fi.

Cozy Accommodations
Relax in our bright and comfortable rooms, each equipped with a satellite TV for your entertainment. Indulge in room service for a truly relaxing stay.

Experience the best of Milan with the bustling Corso Buenos Aires shopping area nearby. Book your stay at The Best Hotel now for a memorable trip.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MXP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 2 per hour.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 3135 reviews
Cleanliness: 6.83
Service: 8.3
Location: 8.34
Room Quality: 6.79
Amenities: 7.32
Value for Money: 6.78
Food and Beverage: 7.83
Overall Experience: 7.8
M
Marco • solo_traveller • it
7
2026-06-27 • via Nuitee
J
José Leonardo • extended_group • co
9
2026-06-26 • via Nuitee
A
Arsen • solo_traveller • us
6
Pleasant, if I’ll forget about breakfast disaster.
Pros:

5. The Best hotel, Milan
Well… it’s definitely not the best hotel I was staying at. I mean, may be it is - by Milan standards, but I respectively disagree. If you ask me, it’s an Ok hotel.
Hotel is located between 2 metro stops: Lima(the closest one, about 6 or 7 minutes walk) and Milan’s Central Station(about 12 - 15 minutes walk).
People at the reception were friendly. Although, during the check-in, gentleman took my passport and told me to come back and get it in 20 minutes. Kind of unusual 🤷‍♂️
Elevator was not as small as elevators in other Italian hotels I was staying at.
My room was interesting: I’m walking in, there is a bathroom on my left and 3 steps down to the room itself.
Room was kind of small, but there is the chance that I’ve had this impression because the bed was taking most of the space. The bed was very comfortable, though.
The bathroom was interesting too: in order to flush the toilet, you have to turn the handle from right to left. Almost a full circle. I don’t know about other people, but. - personally - I never see anything like it. Would be nice if there would be a sign about it, though.
Shower was a good size and the water pressure was great. It could be regulated by the handle: pull it towards you and water pressure is increasing.

Cons:

Breakfast… ummm… in one of my previous reviews I was expressing my somewhat weird expectations about breakfast in Italy. My expectations were based on breakfast I’ve had in Venice and Florence in 2023. Well… breakfast in this hotel was something else - and not in a good way.
I was told that breakfast start at 7 am. Since I’ve had to be at the train station early enough, I was at the breakfast room exactly at 7 am. There were at least 6 other people and number of people was increasing every minute. The breakfast buffet area is tiny so it was crowded.
On top of it, unfortunately, breakfast personnel was not ready for 7 am opener. Bread? Didn’t exist. Juice or water? Have a coffee from the machine and be happy. Scramble eggs? You are funny.,Get real!
There were croissants- but since there was no bread, croissants were gone faster than you can blink.
I’ve asked the lady about juice or water, she said “one moment”. I left the breakfast room at 7:13 without it. They have a water for sale near reception desk(they sell it, if I’m not mistaking for €2). I’ve told the guy during checkout about my breakfast experience and asked whether I could have a bottle of water for free. He allowed it. It was nice of him, but still… if your breakfast starts at 7, it starts at 7. Not at 7:30 or 8.
I can honestly say that it was my worse hotel breakfast experience. Not just in Italy - ever.

2026-06-26 • via Nuitee
J
Julia • couple • ee
10
2026-06-25 • via Nuitee
A
Ava • couple • us
8
2026-06-25 • via Nuitee
C
Carlos • couple • br
6
2026-06-25 • via Nuitee
I
Inigo • couple • es
8
2026-06-24 • via Nuitee
C
Claudia • couple • cl
5
Fue incómodo, ya que la habitación no tenía la temperatura adecuada
Pros:

Buena ubicación y limpio

Cons:

El aire acondicionado no funcionaba bien, la habitación estaba muy calurosa. Pese a que se le consultó al anfitrión si se podía regular, indicó que no.

2026-06-24 • via Nuitee
A
Alaa • couple • eg
4
uncomfortable, somedays I was dreading going back to my room
Pros:

the location is great and very close to the central station so it was easy to explore Milan

Cons:

The staff were friendly and available to help
But the rooms are extremely tiny
the double room has unrealistic size for two people to live in and the bathroom wasn’t clean as well and also tiny
the stay was definitely uncomfortable

2026-06-22 • via Nuitee
I
IRYNA • couple • by
8
2026-06-22 • via Nuitee
W
William • solo_traveller • it
8
2026-06-22 • via Nuitee
F
Francesca • extended_group • it
2
2026-06-22 • via Nuitee
L
Luiz Fernando • solo_traveller • br
7
Pros:

Localização, limpeza diária do quarto, cafe manhã simples, mas bom

Cons:

Nada a apontar

2026-06-22 • via Nuitee
R
Rustam • couple • kz
8
Отель и предоставляемые им услуги соответствуют заявленному уроню
Pros:

Отель и предоставляемые им услуги соответствуют заявленному уроню. Завтрак достаточно хороший, для завтрака также доступен внутренний дворик. Хотя отель расположен не в центре города, он находится достаточно близко от центрального вокзала и торговой улицы Corso Buenos Aires. На метро до центра можно доехать за несколько минут. Также близко к отелю располагаются остановки трамвая.

2026-06-21 • via Nuitee
K
Kate • solo_traveller • au
9
Wonderful!
Pros:

Staff were lovely, room was clean and breakfast was amazing. Very good value for money

2026-06-20 • via Nuitee
N
Niyereth • solo_traveller • co
8
Pros:

Todo según lo ofrecido

2026-06-19 • via Nuitee
O
Olesia • solo_traveller • es
8
Pros:

Гарне місце біля вокзалу, недалеко до станції метро. Це жива частина міста з магазинами, кавярнями і т.д. Готел, звичайно, скромний, але кімнати мають кондиціонер, ванну кімнату, рушники, телевізор, сушки для волосся в номері нема. Все стареньке, але працює і номери чисті. Сніданок теж нормальний. Це хороший бюджетний готель.

Cons:

Все дуже стареньке, нема сушки для волосся в номері.

2026-06-19 • via Nuitee
L
Louise • couple • br
4
2026-06-19 • via Nuitee
P
Patricia Daniela Silva • family_with_children • pt
10
2026-06-18 • via Nuitee
N
Nicolas • extended_group • ch
8
2026-06-17 • via Nuitee