Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great service
Beautiful views
Delicious breakfast
Cons:
Limited bar selection towards the end of the season
Room size issues when traveling as a family

Categories

Cleanliness
9.13
Many reviews indicate the hotel is very clean and well appointed.
Service
9.6
The staff were described as friendly and accommodating, going above and beyond for guests.
Location
9.14
The location is convenient for exploring Sorrento and accessible via a shuttle.
Room Quality
9.09
Rooms were noted to be spacious and well-furnished.
Amenities
9.12
The hotel offers a free shuttle and a lovely pool area, amongst other amenities.
Value for Money
9.08
Guests mentioned the hotel is a great value given the services and views.
Food and Beverage
9.13
Breakfast received positive mentions and the on-site restaurant was highlighted.
Overall Experience
9.3
Overall, guests had a very positive experience, with multiple mentions of their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:30

Property Description

Breathtaking Views
Hotel Cristina offers stunning views of the Bay of Naples and Mount Vesuvius, providing a picturesque backdrop for your stay.

Culinary Delights
Indulge in regional and national cuisine at the top-floor restaurant, or unwind with a drink at the hotel bar. The half-board option ensures you savor every moment of your dining experience.

Relaxation and Recreation
Unwind by the outdoor swimming pool or take a leisurely stroll in the garden surrounded by olive, orange, and lemon trees. For fitness enthusiasts, the hotel provides a fitness center just a short distance away.

Experience the beauty and tranquility of Hotel Cristina - book your stay now for an unforgettable holiday getaway.

Important information:

Please note when booking a two-bedroom apartment, cleaning is performed every 3 days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sat, Oct 31, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 40 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1393 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.14
Room Quality: 9.09
Amenities: 9.12
Value for Money: 9.08
Food and Beverage: 9.13
Overall Experience: 9.3
T
tommymT3888XW • Family
10
Excellent experience on our first Sorrento trip
Pros:

It was lovely experience at Cristina hotel. Staff are friendly and helpful. Restaurants recommended were top rated by our family. We also enjoyed so much the scenic view at the fifth floor restaurant and the roof top swimming pool, both providing the best sea view of the town. Breakfast was absolutely fantastic with lots of western food options. Even though we need to take hotel’s shuttle bus to the train station and the main walking street, it was super easy and convenient. We went to Capri island in one early morning and the staff prepared a few breakfast boxes for us, which was the most heart warming. Overall, it’s the best hotel choice for us on our first ever Italy trip. Will definitely come back again if we get the chance.

2026-07-25 • via Tripadvisor
S
Susan • solo_traveller • ie
9
Pros:

Staff were absolutely amazing as was the food. Beautiful hotel

Cons:

It is quite a bit out of Sorrento town but complimentary shuttle bus is great

2026-07-25 • via Nuitee
E
Eugenio • solo_traveller • it
10
Pros:

Ottima accoglienza, staff gentile e professionale sia durante l'accoglienza sia al ristorante.. Inoltre sia dal terrazzo che dalla camera si può godere di una vista mozzafiato del golfo di Napoli.

2026-07-25 • via Nuitee
R
Rosa • extended_group • it
10
2026-07-24 • via Nuitee
A
Anthony • family_with_children • vn
9
2026-07-24 • via Nuitee
A
Arber • family_with_children • al
10
2026-07-22 • via Nuitee
A
Amber • family_with_children • us
10
2026-07-21 • via Nuitee
D
Damien • solo_traveller • fr
10
Séjour inoubliable.
Pros:

La vue sur le Vésuve.
L'amabilité, la gentillesse et la disponibilité du personnel.
La piscine.
Le choix disponible pour le petit déjeuner.
Le rapport qualité prix du restaurant.
Mobilier, peintures, décoration impeccables.
Possibilité d'avoir une chambre de 4.

Cons:

Les toilettes étaient dans la salle de bain.

2026-07-19 • via Nuitee
J
JP • family_with_children • gb
10
Gem of a place
Pros:

The location, size of room with great views, very comfortable and thoughtfully provided re-usable bottles of water and a fountain to fill up anytime . So responsive on WhatsApp and arranged excursions and transfer drivers for us. Everyone we met were friendly and helpful. Would love to return

Cons:

Nothing

2026-07-17 • via Nuitee
K
Kerrie • family_with_children • gb
10
Excellent location, staff were so friendly and helpful, loved the shuttle bus into Sorrento,Restaurant staff and food wa
Pros:

The villa was excellent perfect for our family stay with our own outdoor space.

2026-07-16 • via Nuitee
S
Sue • couple • au
9
Great location and value for money.
Pros:

Room size was perfect with a huge balcony. The pool was great and it was nice to have a rooftop bar as well. The front desk team were extremely helpful in organising some trips for us. The courtesy bus was super helpful in getting to and from the centre of Sorrento. We are both fairly fit and the walk was not an issue either way, but it was particularly hot during our stay so if we didn’t want to arrive for dinner like a hot mess, the bus was a great option.

Cons:

The service could be a little hit and miss, sometimes the team would completely forget our orders.

2026-07-15 • via Nuitee
A
Ali • solo_traveller • pl
10
Pros:

Hotel jest na wzgórzu z przepięknym widokiem na Wezuwiusz i morze. Obsługa pomocna i bardzo miła . Śniadanie przepyszne, Pokoje sprzątane codziennie, dużym atutem jest basen I restauracja na terenie hotelu .Cały dzień kursuje bezpłatny bus do centrum. Sorrento. To był cudowny pobyt i napewno tu wrócimy. Polecam!!

2026-07-15 • via Nuitee
K
Knut • family_with_children • no
9
2026-07-14 • via Nuitee
D
David • solo_traveller • ie
8
2026-07-13 • via Nuitee
F
F8691PXryanm • Couples
10
Fantastic
Pros:

We’ve just spent an amazing week at Hotel Cristina, and honestly, we couldn’t have asked for more.

From the moment we arrived, we were made to feel so welcome. The reception team greeted us with genuine warmth, and our room was even ready early, which was a lovely surprise after travelling.

The room itself wasn't the biggest, but that really didn't matter. It was spotless, modern, had everything we needed, and the air conditioning was brilliantly cold, something we were incredibly grateful for during the heatwave.

The hotel is beautiful. It's stylish without feeling pretentious, and the terraces overlooking the Bay of Naples are stunning. Being just outside Sorrento turned out to be the perfect location. You get to enjoy the peace and those incredible views, but you're still only a short walk from the centre whenever you want to soak up the atmosphere.

The people at Hotel Cristina are what really make it special. We genuinely don't think the word "no" exists in their vocabulary. Nothing was ever too much trouble, and every member of staff always had a smile on their face.

A special thank you has to go to Antonella, Alfonso and Francesco. They all went out of their way to make our holiday even better. Their kindness, friendliness, great sense of humour and genuine care for their guests really stood out. They're an absolute credit to the hotel.

We normally only book bed and breakfast because we love trying local restaurants, but after eating at the hotel we realised we'd been missing out. Breakfast was excellent, and the lunches and dinners were just as good. Every meal we had was delicious.

Our room was cleaned every day to a really high standard, and everywhere in the hotel was kept immaculate.

It's hard to put into words just how much we enjoyed staying here. Hotel Cristina gets so many things right, but it's the people who make it somewhere you'll want to come back to.

We certainly will. Thank you to everyone for making our holiday one we'll remember for a long time.

2026-07-10 • via Tripadvisor
C
Cathie • family_with_children • us
10
Pros:

This was such a great experience! The hotel is spotless with spectacular views of the bay. The staff is extremely knowledgeable and friendly, and I when I say staff, I mean the entire staff. The pool area was also amazing. I would stay here again without a doubt.

Cons:

Nothing

2026-07-09 • via Nuitee
A
Aline • extended_group • us
9
Great place to stay. I would definitely stay again. Just need better pillows and beach towel system.
Pros:

The staff were super friendly and accommodating. Shoutout to Antonella, who was always so very kind. The breakfast spread was large and delicious. The van to and from town is great. It saves you a ton of time and money. I loved the space underneath the bed. Oh! And I loooove the updated plugs, so we could charge all our electronics without needing adapters!

Cons:

The bed was hard and the pillows were either too fluffy or too hard that you couldn’t fluffy it. I also didn’t like the fact that in order to get clean beach towels we had to pay £3 for each towel during the whole stay. So if you need a clean towel everyday, you have to pay for it everyday.

2026-07-09 • via Nuitee
A
Alexander • family_with_children • de
9
2026-07-09 • via Nuitee
A
Anders • family_with_children • no
9
2026-07-08 • via Nuitee
I
Innetta • family_with_children • us
10
People that work at th hotel are truly family. They all work as a team and it shows. From housekeeping to restaurant to
Pros:

The property is located close to town , by free shuttle from hotel 3 min ride!

Cons:

Views , service, and food!

2026-07-08 • via Nuitee