Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Cons:
Poor service
Lack of breakfast variety

Categories

Cleanliness
5.7
Guests reported issues with cleanliness and comfort in multiple reviews.
Service
6.7
Mixed reviews regarding service; some positive experiences but notable complaints about rudeness.
Location
8.2
Positive mentions of the hotel's proximity to train stations and transit.
Room Quality
5.7
Complaints about room comfort and maintenance, especially regarding amenities.
Amenities
5.7
Limited amenities were reported, including breakfast options.
Value for Money
6.2
High extra charges reported; perceived value is lower than expected.
Food and Beverage
5.2
Continued complaints about the lack of variety and quality at breakfast.
Overall Experience
6.2
Overall mixed experience indicates it does not meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:32

Property Description

Luxurious Accommodation
Experience the epitome of comfort at The Mirage, boasting spacious air-conditioned rooms and complimentary Wi-Fi to ensure a relaxing stay.

Exceptional Service
Our 24-hour multilingual staff is dedicated to enhancing your Roman adventure, offering assistance whenever needed to make your trip memorable.

Convenient Location
Situated mere steps from Rome Termini Train Station, enjoy easy access to citywide bus and metro services, as well as direct links to Fiumicino and Ciampino airports.

Book now to indulge in a lavish retreat at The Mirage and make the most of your Roman holiday!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FCO

Location

Guest Reviews

6.2
Based on 573 reviews
Cleanliness: 5.7
Service: 6.7
Location: 8.2
Room Quality: 5.7
Amenities: 5.7
Value for Money: 6.2
Food and Beverage: 5.2
Overall Experience: 6.2
P
Pedro • solo_traveller • es
7
Pros:

Su ubicación

Cons:

Recepcionistas unos muy buenos y otros muy malos en ageado

2026-09-19 • via Nuitee
N
Naqvi • solo_traveller • gb
5
Pros:

Rooms

Cons:

Breakfast timings were bad. Not a good value for money. The front desk staff was not especially the morning staff who could not even make any suggestions for tourists.
On top the next day I had an early train asked if a packed breakfast could be arranged for me for the next morning. They said NO. That's not our breakfast timings

2026-09-18 • via Nuitee
S
silvanilson • couple • br
9
2026-09-18 • via Nuitee
U
Umut • solo_traveller • tr
1
Sakın gitmeyin
Cons:

Güvenlik sorunu var, çıkış saatinde zorla kapıları açtılar

2026-09-17 • via Nuitee
G
Gleydi • solo_traveller • es
4
Dejaría la ubicación. Cambiaría personal!
Pros:

Lo único que me ha gustado es la ubicación.

Cons:

Pésima la atención. Desde primer momento inconveniente con las camas que hice la reserva con dos camas individuales y me han puesto una doble, y la menos receptividad para solucionarme, desayuno malo, frigorífico pequeño no funcionaba, mal trato, lo único que funcionó bien el aire acondicionado.

2026-09-15 • via Nuitee
A
Alexey • solo_traveller • il
6
2026-09-15 • via Nuitee
D
Davide • extended_group • it
10
Pros:

La cortesia dello staff, che hanno saputo risolvere al momento un problema di disposizione dei letti nella stanza, a seguito di un probabile disguido nella prenotazione

2026-09-13 • via Nuitee
P
Phut • couple • us
7
Very convenient to train station especially if you have a 4:55 AM train schedule
Pros:

Next to train station

Cons:

Difficulty getting in and out of hotel

2026-09-12 • via Nuitee
A
Aras • solo_traveller • se
6
Pros:

Det var inte dåligt

Cons:

Jag gillade ej den killen som jobbade på morgonen

2026-09-12 • via Nuitee
P
Patricia • solo_traveller • es
5
Pros:

Esta muy bien ubicado, cerca de la Estación de termini donde tienes transporte para cualquier ciudad.

Cons:

Concretamente la atención de dos trabajadores de los trabajadores, sus formas y modo de tratar fue horrible, la señora de rasgos asiáticos del comedor me cerró la puerta en la cara por que se había pasado la hora del desayuno y yo sólo le estaba preguntando por mi acompañante!!! Luego un señor del turno noche ,la máquina del agua se trago la moneda y le pedí ayuda y me trató de mala manera diciéndome que llamará yo al número que reflejaba en la máquina pero muy enfadado, y no me ofreció ayuda ni pizca de amabilidad, por lo demás todo muy bien ,la chica de la limpieza muy amable y los chicos de los demás días también ,el hotel muy bien ubicado y limpio.

2026-09-12 • via Nuitee
C
cindy • couple • be
8
Bon rapport qualité prix
Pros:

L emplacement juste à côté de la gare , très pratique pour tous les déplacements trains / métro
Qq restaurants bons et peu chers aux Alentours

Cons:

Très mauvaise lumière dans la chambre et la salle de bain pour se maquiller , lit inconfortable et climatisation bruyante

2026-09-12 • via Nuitee
A
Alda • solo_traveller • lv
6
The hotel's main advantage is its location.
Pros:

One of reception workers was very polite and supportive - unfortunately I don't know his name. Mirage Hotel are in very good location, just in front of Termini. Air condition.

Cons:

At first, I was given a room that wasn't even in the hotel's main building and didn't match what I had paid for in terms of size and bed type. After I pointed this out, I received a suitable room. The hairdryer worked for 20 seconds. The view from the window is only of a small utility courtyard with air conditioning units

2026-09-11 • via Nuitee
B
Bernardo Horacio • family_with_children • es
4
2026-09-11 • via Nuitee
N
Nacarid • solo_traveller • co
9
2026-09-08 • via Nuitee
P
Phill • extended_group • au
5
Uncomfortable bed with pillows that may as well have been folded towels. Poor all round from both the hotel and surprisi
Pros:

Old school feel of the room. Very clean and close to the station which was perfect.

Cons:

The staff. The advertised room was a quadruple. That’s 4 isn’t it? Although I booked for 4 through Booking.com it kept showing three when checking out. The person on WhatsApp said an extra bed if required would cost 40 euro. The guy at the counter had no idea who I spoke to (regularly) through WhatsApp and charged me 120 euro for the extra bed(cash only), even after telling him we wouldn’t need the 2nd night as plans had changed. Very poor all round!

2026-09-08 • via Nuitee
C
carolina • solo_traveller • es
10
Pros:

Ubicación excelente

Cons:

El desayuno era muy poquita cosa

2026-09-07 • via Nuitee
T
Thouraya • solo_traveller • it
7
2026-09-06 • via Nuitee
M
Miewal • solo_traveller • it
10
2026-09-06 • via Nuitee
A
Allan • solo_traveller • fr
9
Parfait pour un petit séjour
Pros:

L’emplacement est correct on est pas si loin des monuments

Cons:

On entend trop le bruit extérieur et la climatisation fait beaucoup de bruit également

2026-09-05 • via Nuitee
A
Alexandra Daniela • extended_group • it
6
2026-09-05 • via Nuitee