Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small elevator
Minor maintenance issues

Categories

Cleanliness
8.41
Rooms were described as clean and spacious, but some maintenance issues were noted.
Service
9.88
Staff were frequently mentioned as friendly, efficient, and welcoming.
Location
9.92
Great location close to main attractions, with easy access noted in multiple reviews.
Room Quality
9.37
Rooms were spacious and some had modern upgrades; however, there were minor maintenance mentions.
Amenities
8.9
Basic amenities are provided, though some reviews mentioned issues with breakfast inclusion.
Value for Money
8.36
Value perceived as good, but some reviews indicated breakfast not included.
Food and Beverage
9.41
Breakfast was praised for variety and quality.
Overall Experience
9.38
Overall positive feedback with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:35

Property Description

Historic Charm and Modern Comforts
Hotel Alessandra, located a stone's throw away from the Uffizi Gallery, invites you to experience the perfect blend of history and luxury. Set in a 16th-century noble residence, the hotel offers air-conditioned rooms with free Wi-Fi, ensuring a comfortable stay.

Convenient Amenities
Each room is equipped with a TV, telephone, and private bathroom, with most featuring elegant wood floors. Guests can enjoy complimentary Wi-Fi and access to an internet point. Start your day with a delicious buffet breakfast in the cosy dining room.

Prime Location
Explore Florence's iconic landmarks with ease - Ponte Vecchio and Florence Cathedral are just minutes away. Let our friendly staff assist you with museum tickets and local insights for a memorable stay at Hotel Alessandra.

Important information:

The lobby is on the 2nd floor of the building. There are around 30 steps to take before you get to the small elevator that takes you up to lobby.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 45 per day.

Location

Guest Reviews

9.2
Based on 722 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 9.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 9.41
Overall Experience: 9.38
M
Maja • solo_traveller • pl
8
2026-07-04 • via Nuitee
P
Paul • solo_traveller • ch
9
2026-07-02 • via Nuitee
S
Sharon • solo_traveller • au
8
Had a great stay.
Pros:

It was so close to the river, specifically the Ponte Vecchio. Breakfast was great.

Cons:

The walk up to the first floor and the tiny lift - although, I realise nothing can be done about those due to the age of the building.

2026-07-01 • via Nuitee
G
Giulia Vaudagna • family_with_children • it
8
2026-06-29 • via Nuitee
B
Barbara • solo_traveller • ch
8
2026-06-29 • via Nuitee
M
mahnaz • couple • ca
10
Pros:

Everything

Cons:

Nothing to say

2026-06-29 • via Nuitee
P
Pedro • couple • br
7
Pros:

Localização excelente e equipe muito simpática e atenciosa. Muito bom que eles oferecem convênio com um estacionamento próximo ao Hotel, para quem está de carro.

Cons:

Muitas escadas para chegar até a recepção e quarto. O elevador disponível era somente a partir do segundo andar, tinha que subir um lance grande de escadas com malas pesadas, e o elevador era minúscula, cabia apenas as malas, e não cabiam pessoas junto. Era difícil operar o elevador.

2026-06-28 • via Nuitee
L
Liesl • solo_traveller • za
10
I loved staying at the hotel and I look forward to my next stay
Pros:

The location was great and the staff very friendly and helpful

Cons:

All great

2026-06-28 • via Nuitee
G
Guaregua • solo_traveller • cr
10
Pros:

La atención

2026-06-27 • via Nuitee
• family_with_children • it
8
Pros:

La struttura è molto centrale, situata al secondo piano di un palazzo, a cui si può accedere anche con un piccolo ascensore. Lo staff gentile e molto disponibile.

Cons:

Il bagno un pochino datato

2026-06-27 • via Nuitee
S
Sarmiento • extended_group • us
8
Great location
Pros:

The hotel was very comfortable and great location , very good staff , only reason I’m giving 8 it’s because the stairs , it’s located at third floor and for families with bags it’s hard , other than that , very good

Cons:

Stairs

2026-06-25 • via Nuitee
J
joannemN8816YL • Family
4
Disappointed
Pros:

Our bathroom shower leaked on the bathroom floor and into the bedroom. We were not given the option to move rooms and the they made no attempt to fix the leak

2026-06-19 • via Tripadvisor
K
katienF8082VU • Couples
10
300 steps from Ponte Vecchio
Pros:

We chose The Alessandra over a more modern hotel, because we were in Italy to experience its history. The staff was very welcoming and helpful, the location was ideal, and the property was clean and beautiful.

2026-06-15 • via Tripadvisor
D
David • couple • au
10
Fantastic traditonal hotel in great location. Very friendly and helpful hosts.
2026-06-14 • via Nuitee
A
amedeo • solo_traveller • mc
10
Pros:

Personale fantastico e hotel in posizione strategica. Tornerò certamente

2026-06-14 • via Nuitee
3
342levb • Couples • New York City, New York
10
A unique experience.
Pros:

If you want a unique and intriguing experience, I suggest you stay here. Fabulous location, wonderful staff, and fantastic views

2026-06-11 • via Tripadvisor
M
Michelle • extended_group • us
10
Hotel Alessandra is a gem in the heart of Florence!
Pros:

This was such a perfect fit for our girls trip. Helpful and friendly staff. Safe and comfortable accommodations near everything on our list. Hot shower and large bathroom. Delicious cappuccinos in the mornings. What more do you need?

Cons:

That first flight of stairs with luggage to the lobby is a doozy. But well worth it.

2026-06-10 • via Nuitee
R
Roland Harald • solo_traveller • de
8
2026-06-09 • via Nuitee
J
John • couple • us
9
We had a great stay and the staff was so friendly!
Pros:

The location and cleanliness

2026-06-08 • via Nuitee
M
Melissa • extended_group • us
9
Comfortable stay, friendly staff, would stay again.
Pros:

Location was phenomenal and the staff were very friendly and kind. Room was ample size for a family of 4.

Cons:

The walk up was a bit much after a long day of sightseeing and the odor at the front entrance was pungent. However the hotel itself was fine.

2026-06-06 • via Nuitee