Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great food
Friendly staff
Good location
Cons:
Limited parking
Some cleanliness concerns

Categories

Cleanliness
8.28
Mentioned some dust and air quality issues.
Service
9.75
Guests praised the friendliness and attentiveness of the staff.
Location
9.29
Central location appreciated by most guests.
Room Quality
8.74
Rooms are noted for being clean and spacious, but some issues with temperature.
Amenities
9.27
Great gym equipment and restaurant quality highlighted.
Value for Money
9.23
Overall satisfaction with the service and facilities.
Food and Beverage
9.78
The restaurant and breakfast offerings received very high praise.
Overall Experience
9.25
General positive feedback with some minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:08

Property Description

Historical Elegance
Experience a stay like no other at Hotel Ristorante Ala d'Oro, once the prestigious residence of the noble Conti Rossi family. Immerse yourself in the historical charm of Lugo's center.

Modern Comforts
Indulge in one of the 40 tranquil rooms, each thoughtfully equipped with contemporary amenities. Explore the corridors adorned with captivating exhibitions by renowned photographers.

Culinary Excellence
Delight your taste buds at the renowned hotel restaurant, frequented by both guests and locals. Discover a culinary haven famous for its exceptional handmade first courses.

Book your unforgettable stay at Hotel Ristorante Ala d'Oro now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Adults stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3740 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 8.74
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.78
Overall Experience: 9.25
K
Kateryna • family_with_children • pl
10
Цена=качество! Все максимально класно!
Pros:

Понравилось буквально все! До мелочей все!
Гостиница находится в хорошем месте, найти легко, доезд простой, парковка есть. Метров 200 и центральная площадь города.
Номер чистейший, постели белоснежные, матрац очень интересный, вроде и мягкий но он как облако окутывает тело, кровать огромная. В холодильнике вода, пару соков и кола. Кофе машина и капсулы. Полотенца белоснежные, есть шампунь, мыло, гель для душа.
Френдли к животным!
Завтрак невероятно шикарный, шведский стол, что можно легко его превратить в обед)).
Персонал удивился, что мы со своим пылесосом… но нам важно, чтоб отели оставляли свое лояльное отношение к животным, а значит - мы должны максимально убрать следы проживания своих питомцев.

Cons:

Нет такого!

2026-07-12 • via Nuitee
I
Ilaria • family_with_children • fr
10
2026-07-11 • via Nuitee
E
Enrico • family_with_children • it
10
Una garanzia
Pros:

Posizione

Cons:

Ascensore piccola

2026-07-11 • via Nuitee
E
Elena • extended_group • ch
9
Kommen gerne wieder
Pros:

Sehr freundliches Personal. Schöne Zimmer. Gutes Frühstück. Parkmöglichkeit und E- Auto konnte aufgeladen werden

2026-07-11 • via Nuitee
P
petreschi • extended_group • it
10
2026-07-10 • via Nuitee
A
Ado • couple • de
10
Super Hotel, absolute Empfehlung
Pros:

Alles, war einfach nur super

2026-07-10 • via Nuitee
C
Claudia • couple • us
8
2026-07-09 • via Nuitee
S
Sandrine • solo_traveller • fr
9
Pros:

Le personnel, la propreté, le restaurant, le petit déjeuner

2026-07-09 • via Nuitee
M
Marie-Thérèse Oliva • solo_traveller • fr
10
Un hôtel super !
Pros:

C'est un excellent hôtel dans tous les domaines. À noter les prix très corrects. Le restaurant est assez exceptionnel pour la
qualité des produits et des spécialités culinaires de la région à des prix très raisonnables ; les salles du restaurant sont magnifiques ainsi que les chambres.

Cons:

L'intérêt du village est limité au niveau touristique.

2026-07-09 • via Nuitee
V
Villone • couple • it
10
Pros:

Tutto ok

2026-07-08 • via Nuitee
D
D'Aniello • solo_traveller • it
8
2026-07-08 • via Nuitee
A
Anaïs Blanc • solo_traveller • fr
10
2026-07-07 • via Nuitee
A
Antonietta • couple • it
9
2026-07-07 • via Nuitee
T
Tom • solo_traveller • nl
8
2026-07-06 • via Nuitee
A
ALINA • couple • it
9
2026-07-06 • via Nuitee
M
Mélanie Marisa • solo_traveller • fr
9
Excellent hôtel
Pros:

Nous avons passé une nuit sur place, nous étions 4 et nous avons logé dans l’appartement. Nous avons pu garer la voiture dans la cour devant l’appartement. Tout était propre, bien situé au calme. Le petit déjeuner se prend à l’hotel qui se situe à 200 m à faire à pieds. Pour accéder à l’appartement, il ́y a des marches.

2026-07-06 • via Nuitee
F
fabrizio • solo_traveller • it
8
2026-07-05 • via Nuitee
M
Maria Paola • family_with_children • it
9
2026-07-05 • via Nuitee
V
Veronika • solo_traveller • it
10
Da ripetere
Pros:

Tutto perfetto, il personale gentile, colazione favolosa, camere pulite, la palestra funzionale, letto comodo, disponibilita nella modifica della prenotazione,davvero tutto fantastico

Cons:

Nulla

2026-07-04 • via Nuitee
F
Federica • solo_traveller • it
8
2026-07-04 • via Nuitee