The Brompton Hotel

Hotels
6.8 (999 reviews)
30-32 Old Brompton Road , London , gb

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Street parking
See all facilities

Review Highlights

Pros:
Excellent location (South Kensington, near tube)
Friendly and helpful staff (reported by many guests)
Good value for money
Clean rooms / newly renovated bathrooms reported by several guests
Quiet despite central location
Cons:
Rooms very small and often lack furniture (no bedside tables/wardrobe/chairs)
Ongoing renovations causing noise and temporary lack of fittings
No secure luggage storage
No elevator for upper floors
No breakfast offered on-site
At least one report of a seriously poor staff interaction regarding bookings

Categories

Cleanliness
6.5
Mixed reports: several guests call rooms 'spotlessly clean' with daily replenishment, but others noted a grubby room and occasional strange smells during renovations.
Service
6
Generally described as friendly and helpful by many guests, though at least one very negative incident involving booking/date handling significantly hurt the perception.
Location
9.2
Consistently praised as exceptional — very close to South Kensington tube and in a great neighbourhood; quiet despite central position.
Room Quality
4.5
Rooms often recently redecorated but frequently lack basic furnishings (no bedside tables, wardrobes, chairs), are very small in some cases and have tiny bathrooms.
Amenities
5.3
Limited amenities: no breakfast offered, no secure luggage storage area reported, very small fridge, and some rooms lack elevator access (stairs only).
Value for Money
8.5
Multiple reviewers highlight excellent value — good location and basic functionality for a low price, making it a strong option for budget-conscious travellers.
Food and Beverage
6
No in-house breakfast offered; guests note many nearby options but on-site F&B is essentially absent and the minibar/fridge is small and not very effective.
Overall Experience
8.4
A mixed but generally positive experience for budget travellers: excellent location and helpful staff for most, offset by small, sparsely furnished rooms and renovation-related issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:37

Property Description

Prime Location near Transport Hub
Situated just a 1-minute walk from South Kensington Tube Station, The Brompton Hotel offers convenience and accessibility for travelers exploring London. With Earl’s Court and Victoria Station less than 2 miles away, guests can easily navigate the city.

Comfortable Rooms with Essential Amenities
Each well-appointed room at The Brompton Hotel features modern conveniences such as a flat-screen TV, desk, and tea/coffee facilities. The en suite bathrooms come with a shower or bath, ensuring a relaxing stay for guests.

Proximity to Major Attractions
Guests can immerse themselves in the vibrant surroundings with various dining options, shops, and cultural sites just steps away. Explore iconic landmarks like the Victoria and Albert Museum, Harrods, and Hyde Park within minutes from the hotel.

Book your stay at The Brompton Hotel for a memorable London experience.

Important information:

Guests are required to show photo ID and the credit card used to make the reservation upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

6.8
Based on 999 reviews
Cleanliness: 6.5
Service: 6
Location: 9.2
Room Quality: 4.5
Amenities: 5.3
Value for Money: 8.5
Food and Beverage: 6
Overall Experience: 8.4
A
ANTIGONI • family_with_children • cy
9
Pros:

Excellent location

Cons:

There is no lift

2026-08-29 • via Nuitee
H
Harris • couple • gb
9
Pleasantly supprised.
Pros:

Wow. Wasn't expecting much with the price that I paid. Pleasently suprised. Room had resently been painted, bathroom was a desent size and the shower was piping hot. Toilet very clean. There was even a fan in the room. Security was good and I felt safe when door was locked.

Cons:

A nice little table to put the kettle/tea/coffee on instead of using a chair. Entrance and stairs carpet/ballastrade are a little worn and showing their age.

2026-08-28 • via Nuitee
B
Beszelzen • solo_traveller • gb
10
2026-08-26 • via Nuitee
A
Alexandra • solo_traveller • bg
7
2026-08-25 • via Nuitee
M
Mark • solo_traveller • gb
3
False advertising, unhelpful staff, poor air circulation in room. Great location and clean room.
Pros:

The room was clean and the bathroom was reasonably modern.

Cons:

Firstly. I booked and somehow got the wrong date, I called immediately (less than a minute) to adjust and the hotel wouldn’t, even though there were rooms available. The advertising is false. It says parking available. When I asked where it was the concierge (sic) shrugged and said I can park anywhere in London. The only nearby carpark is closed to public, all streets are permit or 4 hours max. We parked long way away, at £60/day.
The two rooms we booked faced an inner ‘area’ with no natural air flow. The temp outside was 25 degrees. It was over 32 degrees in the room all night. Unbearable.

2026-08-23 • via Nuitee
L
Launay • solo_traveller • fr
8
Pros:

Emplacement idéal, porche du métro, mais aussi commerces de bouche autour, quelques musées à pied. Une bouilloire à disposition.

Cons:

Pour une quadruple chambre, espace trop étroit (un lit double et 2 lits simples prennent tout l'espace)

2026-08-22 • via Nuitee
R
Richard • couple • ie
6
2026-08-21 • via Nuitee
S
Sandra • solo_traveller • de
2
2026-08-19 • via Nuitee
D
Debra • couple • fr
6
Convenient hotel with friendly/helpful staff but refurbishment wasn't finished
Pros:

Rapid response to the problems with the room. Newly refurbished even if they weren't finished.

Cons:

No lift to get to the 5th floor, no kettle and tea/coffee making facilities when arrived, not even a glass for tap water. It was 36° outside and no airconditioning in the room! Had to ask for the promised iron by email too. The café for breakfast below the hotel wasn't open the first morning but didn't leave a message. Had to hang the wedding outfits on the shower wall as there was no wardrobe. Obviously this wasn't resolved during our stay.

2026-08-17 • via Nuitee
D
Daniel • family_with_children • gb
9
Clean and quiet with good staff
Pros:

Great staff member super helpful

Cons:

Nothing

2026-08-17 • via Nuitee
L
Leighton • couple • gb
8
2026-08-10 • via Nuitee
N
Nicola • family_with_children • gb
5
Pros:

Our room looked like it had just been decorated so was fresh and clean.

Cons:

No secure luggage storage area, it looked liked the room had had very recently been decorated but hadn’t been fully furnished yet. So no side tables, lamps, mirror etc.

2026-08-04 • via Nuitee
J
Jakob • family_with_children • at
6
2026-07-24 • via Nuitee
S
Spence • family_with_children • au
8
2026-07-23 • via Nuitee
M
Matthew • solo_traveller • gb
1
The worst of humanity
Pros:

Terrible experience had heart surgery on the 2nd of June discharged on the 7th must not travel alone so decide to book 3 nights at the Brompton when I arrive I am told I have made a mistake and booked the 21st 22nd and 23rd not the 7th 8th and 9th when I asked if it would be possible to move those dates and start them from the 7th as I had just had heart surgery and should not travel (I live a 4 hour train journey away) I was told no but I could pay to stay from the 7th so effectively the hotel was seeking to make me pay double for the 3 nights -That's nice of them! did have a look into one of the rooms before I decided and it was very grubby a bit like the attitude of the staff. Ended up not staying and travelling back on the train.

Cons:

Everything

2026-07-23 • via Nuitee
S
stephenbM1372HP • Solo travel • United Kingdom
10
You won’t find better value
Pros:

Fantastic helpful and friendly staff, brilliant location next to South Kensington tube, spotlessly clean and room replenishment daily and meticulous to detail. Hotel common areas and rooms will benefit from the ongoing refit, but I haven’t found a better hotel in London for anything like the cost of this one. Definitely consider it for your stay.

2026-07-22 • via Tripadvisor
L
LUISA • extended_group • it
6
Pros:

Lo staff, sono stati molto gentili e hanno cercato di aiutarmi. Purtroppo la camera disponibile era decisamente troppo piccola e troppo troppo calda.

Cons:

camera al quarto piano senza ascensore, camera piccolissima per 3 persone, bagno microscopico. Frigo troppo piccolo, non ci stava quasi nulla e comunque non raffreddava abbastanza.

2026-07-22 • via Nuitee
S
SM • couple • de
5
Okay for one night
Pros:

The location is incredibly convenient and the staff is very nice and welcoming.

Cons:

I understand they are renovating: the only item in our room was a bed and a fan. No bed side tables. No wardrobe. No table/chair. Literally no surface to put anything on. We had to use the floor. Not nice.
If you leave your luggage there, watch out because the lobby is an open corner of the staircase, didn’t feel safe.

2026-07-20 • via Nuitee
J
Judith • solo_traveller • nl
8
Pros:

The location was premium: close to a subway station with lines going all over town, yet very quiet. Staff was very nice and helpful.

Cons:

There was a strange smell (which dissipated as soon as you turned the fan on).

2026-07-18 • via Nuitee
V
veronica • solo_traveller • it
8
Pros:

Posizione perfetta vicino alla metro e in un bellissimo quartiere. Staff molto gentile. Camera pulita e letto comodo

Cons:

Moquette

2026-07-17 • via Nuitee