The Pilgrm

Hotels
7.7 (2732 reviews)
25 London Street , London , GB
+44 20 7667 6000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Noise issues
Lift not working

Categories

Cleanliness
7.03
Clean and modern but some reports of noise and maintenance issues.
Service
8.5
Staff are friendly and responsive, with a high level of service reported.
Location
9.04
Great location near Paddington station, highly praised in multiple reviews.
Room Quality
6.49
Rooms are frequently described as small with some issues regarding noise and comfort.
Amenities
7.52
Basic amenities available; some issues with elevator functionality.
Value for Money
6.98
Perceived as low compared to room size and quality; mixed feedback.
Food and Beverage
8.53
Breakfast highly rated, with a good quality offering.
Overall Experience
7.5
General satisfaction noted, but several points of discomfort mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:19

Property Description

Charming Vintage Hotel Near Paddington Station

Enchanting Vintage Design: Step into a world of vintage charm with each room boasting unique design elements and original artwork, creating a cozy and artistic atmosphere for your stay.

Gastronomic Delights: Indulge in an à la carte breakfast or grab a coffee and pastries at the ground floor cafe. For a more substantial meal, head to the first floor lounge offering all-day dining and cocktails, ensuring your culinary desires are well catered to.

Prime Central Location: Situated less than a minute from Paddington Station, enjoy the convenience of easy access to Heathrow Airport via the Heathrow Express service. Explore the vibrant West End just a short Tube journey away, with Notting Hill and Marble Arch within a leisurely 10-minute walk.

Experience the perfect blend of convenience and charm - book your stay now!

Important information:

Please note: This property does not have a elevator on all floors, but staff will assist guests with their luggage.
Please note that air conditioning is not available in the units.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

7.7
Based on 2732 reviews
Cleanliness: 7.03
Service: 8.5
Location: 9.04
Room Quality: 6.49
Amenities: 7.52
Value for Money: 6.98
Food and Beverage: 8.53
Overall Experience: 7.5
P
Petra • couple • at
9
Tolle Lage, super freundliches Personal, eigene Teeküche, extra Decke sofort gebracht
Pros:

Cooles retro design

Cons:

Zimmer klein

2026-10-17 • via Nuitee
S
Susie • couple • gb
5
Ok but didn’t sleep well
Pros:

Friendly staff

Cons:

Room was very hot, window was painted out and didn’t open much, no aircon, pillows uncomfortable - cheap filling.

2026-10-16 • via Nuitee
W
WIlkin • couple • gb
7
2026-10-14 • via Nuitee
S
Schmitt • solo_traveller • us
5
2026-10-12 • via Nuitee
K
KATHELENE • couple • ch
9
Pros:

Particularly liked room on this stay. Have stayed many times!

2026-10-12 • via Nuitee
G
Gwen • solo_traveller • us
10
2026-10-11 • via Nuitee
M
Melissa • extended_group • gb
8
Great hotel in a fab location
Pros:

Great hotel - really clean, friendly staff and the location is great

Cons:

We had a twin room with bunk beds - room was really small but fine for one or two nights - we didn’t have an issue with it but others might need to know in advance if booking a longer stay

2026-10-11 • via Nuitee
L
Luisa • couple • de
7
2026-10-11 • via Nuitee
L
Lesli • extended_group • us
10
As above
Pros:

This is the third time I've stayed at The Pilgrm while in London. I need not say more. Convient, comfortable and economical. Add their breakfast to your stay!

2026-10-11 • via Nuitee
R
Richard • couple • gb
8
2026-10-08 • via Nuitee
N
Nicolette • couple • gb
7
2026-10-07 • via Nuitee
J
John • couple • nz
10
Pros:

Convenient position, friendly, helpful, considerate staff. Quirky ambience. The lounge is lovely. Food was great. Unexpected oasis in such a busy setting.

2026-09-19 • via Nuitee
M
Maja • extended_group • me
8
Beautiful hotel with perfect location, breakfast and very good staff
Pros:

The location is excellent, the breakfast perfect, delicious

Cons:

The room is too small and there is no wardrobe.
My room had an unpleasant smell ( Y 27)

2026-09-19 • via Nuitee
S
Signe • couple • dk
7
2026-09-16 • via Nuitee
M
Marc • solo_traveller • de
8
Schönes Haus in toller Lage
Pros:

Tolles Design und ein sehr schönes Haus

Cons:

Keine Klimaanlage und sehr laut

2026-09-15 • via Nuitee
K
Kath • couple • au
8
Great location for a short stay.
Pros:

Great location and modern rooms.

Cons:

It’s not that I didn’t like it, it’s more that, being an old style building, it was quite a rabbit warren with a lot of stairs and a tiny lift that went to certain floors. The site mentions this but the reality is it is a little difficult to move luggage and the rooms
Are indeed ‘snug’. The staff were great in assisting though!

2026-09-14 • via Nuitee
S
Sigridur • solo_traveller • is
9
2026-09-14 • via Nuitee
S
Sophie • couple • au
1
2026-09-14 • via Nuitee
L
Line • solo_traveller • dk
6
Charmerende men meget støj fra gaden
Pros:

Beliggenheden.
Hyggelige omgivelser til en drink og morgenmad. Charmerende hotel.

Cons:

Det, der trækker ned er klart støjen. Det var som at sove på gaden. Man hører alt, folk der hoster, taler, biler etc (alt) på den noget livlige gade. Virkelig svært at sove. Så om muligt få et værelse væk fra vejen. Og så var brusebad med lunkent vand til den kølige side).

2026-09-13 • via Nuitee
N
Natalie • solo_traveller • gb
8
2026-09-12 • via Nuitee