The Pilgrm

Hotels
7.7 (2712 reviews)
25 London Street , London , gb
+44 20 7667 6000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Noise issues
Lift not working

Categories

Cleanliness
7.03
Clean and modern but some reports of noise and maintenance issues.
Service
8.5
Staff are friendly and responsive, with a high level of service reported.
Location
9.04
Great location near Paddington station, highly praised in multiple reviews.
Room Quality
6.49
Rooms are frequently described as small with some issues regarding noise and comfort.
Amenities
7.52
Basic amenities available; some issues with elevator functionality.
Value for Money
6.98
Perceived as low compared to room size and quality; mixed feedback.
Food and Beverage
8.53
Breakfast highly rated, with a good quality offering.
Overall Experience
7.5
General satisfaction noted, but several points of discomfort mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:19

Property Description

Charming Vintage Hotel Near Paddington Station

Enchanting Vintage Design: Step into a world of vintage charm with each room boasting unique design elements and original artwork, creating a cozy and artistic atmosphere for your stay.

Gastronomic Delights: Indulge in an à la carte breakfast or grab a coffee and pastries at the ground floor cafe. For a more substantial meal, head to the first floor lounge offering all-day dining and cocktails, ensuring your culinary desires are well catered to.

Prime Central Location: Situated less than a minute from Paddington Station, enjoy the convenience of easy access to Heathrow Airport via the Heathrow Express service. Explore the vibrant West End just a short Tube journey away, with Notting Hill and Marble Arch within a leisurely 10-minute walk.

Experience the perfect blend of convenience and charm - book your stay now!

Important information:

Please note: This property does not have a elevator on all floors, but staff will assist guests with their luggage.
Please note that air conditioning is not available in the units.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

7.7
Based on 2712 reviews
Cleanliness: 7.03
Service: 8.5
Location: 9.04
Room Quality: 6.49
Amenities: 7.52
Value for Money: 6.98
Food and Beverage: 8.53
Overall Experience: 7.5
S
Sue • family_with_children • gb
10
Second time we’ve stayed here will definitely go back
Pros:

Fantastic location - very clean - great bars and restaurants nearby - easy access to underground

2026-08-14 • via Nuitee
A
Ayla • solo_traveller • gb
5
Cons:

Unable to use chromecast on the TV. Had lifts but still had to carry luggage up and down some stairs.

2026-08-14 • via Nuitee
F
Fogelström • couple • se
7
2026-08-13 • via Nuitee
F
Flinkert • solo_traveller • nl
10
Pros:

Locatie

2026-08-12 • via Nuitee
D
David • solo_traveller • gb
8
2026-08-11 • via Nuitee
F
Flinkert • solo_traveller • nl
10
Pros:

Fijn schoon en de plek.

Cons:

N.v.t

2026-08-10 • via Nuitee
S
Stefanie • couple • at
7
Kleines, aber feines Hotel das hipster mäßig angehaucht in einer super Lage
Pros:

Ist ein modernes Hotel, mit super Lage!

Cons:

Wir hatten vorm Fenster ein lüftungsrohr, das nicht nur laut war sondern auch die Wärme rein geblasen hat (im Sommer nicht so geil)

2026-08-10 • via Nuitee
N
Niklas • solo_traveller • de
10
2026-08-09 • via Nuitee
C
Christiane • solo_traveller • ch
8
Pros:

Endroit très sympa et super bien placé!

Cons:

Malheureusement il a fait plus de 30°C à Londres et la chaleur dans la chambre sous le toit était insupportable! Pas possible de dormir.

2026-08-09 • via Nuitee
C
Carly • couple • au
7
Excellent location, great value for money
Pros:

Amazing location, cool vibe and great staff

Cons:

The UK was experiencing a particularly hot summer and there are only fans, not air con, in the room

2026-08-08 • via Nuitee
A
Anja • solo_traveller • de
10
Pros:

Es war zwar klein aber super schön und sauber. Tolle Leute und eine richtig gute Anbindung an die Öffis.

2026-08-07 • via Nuitee
J
Jean-Luc • solo_traveller • fr
9
Pros:

L'emplacement, la literie & la décoration.

Cons:

L'exiguïté des chambres, l'absence de rangement, le bruit de la ruelle sous les fenêtres, ainsi qu'à certains moment les odeurs de cuisine, & le vis à vis.

2026-08-07 • via Nuitee
S
Shaun • couple • gb
10
2026-08-07 • via Nuitee
K
Kelly • couple • au
8
Good location but rooms are sub-standard in hot weather.
Pros:

Location is excellent. In house bar/dining is great, especially for solo travellers.

Cons:

Lack of air conditioning is ridiculous in this era of higher summer temperatures. We trade off a lot for the convenience of location but won’t stay at the Pilgrm in summer again.

2026-08-06 • via Nuitee
I
Ina • solo_traveller • de
9
Pros:

Toll eingerichtetes Hotel. Zentral gelegen: Paddington Station in 2 Minuten zu Fuß erreichbar. Sehr nettes Personal. Ordentlich, sauber.

Cons:

Eine Klimaanlage wäre bei dieser Hitze toll gewesen.

2026-08-06 • via Nuitee
M
Machado • solo_traveller • br
7
BOA
Pros:

LOCALIZAÇAO BOA MAS O CAFÉ DEIXOU A DESEJAR. O ACESSO AO QUARTO ERA RUIM PARA CARREGAR MALAS

Cons:

ACESSO AO QUARTO COM ESCADAS

2026-08-06 • via Nuitee
E
Emma • family_with_children • gb
10
Had a great experience. Stayed two nights with my 7 year old . My room got upgraded to a bigger one . The staff were lov
Pros:

Very unique and cool, great location. Friendly staff

Cons:

Nothing bad to say. Are room was located were the lift didn’t go so lots of stairs but we were ok with that . Others may not like it

2026-08-06 • via Nuitee
S
Stefanie • solo_traveller • ch
9
2026-08-05 • via Nuitee
R
Roderick and Rhonda • couple • au
7
Pros:

Location close to Paddington Station Breakfast was amazing Rooms had been modernised and had a fan

Cons:

Room was very small

2026-08-05 • via Nuitee
R
Ronald • couple • us
8
Close to Paddington Ststion
Pros:

Close location to Paddington Station. Good breakfast
and you can sit in or out on the balcony. Nice comfortable bed. Also close to Hyde Park.

Cons:

Small bathroom, but the shower was good. Room was warm at times, but our weather then was unseasonably warm for London.

2026-08-05 • via Nuitee