Hotel Canali, Portofino Coast

Hotels
Independent
8 (80 reviews)
Via Enrico Pietrafraccia 15, Rapallo, GE, 16035 , Rapallo , IT

Pets allowed

Facilities

Boat tours nearby
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Delicious breakfast
Cons:
Weird smell in the room
Slightly hard beds

Categories

Cleanliness
6.96
The room had a weird smell throughout the stay and an unbearable fart smell on the last day.
Service
8.93
The staff was incredibly helpful, accommodating, and communicative.
Location
8.97
Located well with a beautiful view over the water.
Room Quality
7.42
The rooms were large and spacious, though some mentioned slightly hard beds.
Amenities
7.95
Good variety of amenities included, though lacking in-room coffee facilities.
Value for Money
7.91
Good value considering the location and accommodations offered.
Food and Beverage
7.96
Breakfast was delicious with a good variety.
Overall Experience
7.93
A fantastic stay overall, with outstanding recommendations for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:25

Property Description

Recreational Amenities
Enjoy the spa tub, sauna, and fitness center at the Belle Époque Hotel.

Complimentary Services
Access free Wi-Fi, concierge services, and a TV in the common area.

Convenience and Comfort
Relax in one of the 30 guestrooms with minibars, LCD TVs, and comfortable beds.

Book your stay at Hotel Canali - Le Cinque Terre, your upscale waterfront retreat in Rapallo, near top attractions and stunning beaches.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 44

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 80 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
F
Fabio Riccardo solo_traveller it
10
2026-06-20 via Nuitee
I
Irena solo_traveller by
10
Pros:

Everything was perfect, amazing hotel, friendly and helpful staff

2026-06-20 via Nuitee
A
Airtay solo_traveller fr
8
2026-06-20 via Nuitee
E
Emanuela couple it
8
2026-06-19 via Nuitee
Y
Yvonne couple nl
9
Fijn hotel, voor het eerst tijdens mijn rondreis heerlijk geslapen
Pros:

Heel goed hotel, op een perfecte locatie. Het is een mooi statig pand en de kamers hebben hoge plafonds, wat een ruimtelijk gevoel geeft. Heerlijk geslapen in een goed bed met goede airco die geen lawaai maakt. Ook het ontbijt was helemaal prima.

2026-06-19 via Nuitee
G
Gerhard solo_traveller at
8
2026-06-18 via Nuitee
M
Mirireuss solo_traveller de
7
Pros:

Sehr nettes Personal, die Lage ist etwas außerhalb aber man läuft bequem durch einen kleinen Park nach Rapallo

Cons:

Das Hotel hat eigentlich Potential aber die Ausstattung, der Garten, die Terrassen sind technisch/baulich mehr als nur vernachlässigt. Schade

2026-06-17 via Nuitee
D
Diana couple it
9
2026-06-17 via Nuitee
E
Emily couple gb
10
2026-06-15 via Nuitee
M
Monika couple se
8
2026-06-15 via Nuitee
P
PAOLO solo_traveller it
8
Pros:

Colazione e pulizia delle camere

Cons:

Posizione un po' scomoda per il centro

2026-06-14 via Nuitee
I
Inès couple be
10
Zalig verblijf!
Pros:

De medewerker die zowel ‘s avonds voor onze ontvangst zorgde als ‘s morgens ons heeft uitgecheckt, de auto’s van iedereen parkeerde en wanneer nodig klaar zette, een echte aanwinst!!!

Cons:

Alles was perfect dankzij de persoon aan de ontvangst!

2026-06-14 via Nuitee
H
Heimo couple ch
8
2026-06-13 via Nuitee
N
nazareno couple it
8
2026-06-13 via Nuitee
M
Marisa couple it
7
buona soluzione al Golfo del Tigullio
Pros:

la posizione dell'hotel ottima, a piedi si raggiunge in 10 minuti spiagge e centro attraverso un bellissimo parco. Possibilità di parcheggiare (il sovraprezzo visto il 4° stelle lo trovo un pò border line). Bellissima terrazza dove si può anche fare colazione al mattino. Personale gentile e accogliente.

Cons:

Considerato il 4° stelle, camera molto piccola, arredamento molto molto minimal e non rispecchia il tono che si vorrebbe dare l'hotel. Colazione francamente molto deludente, a giugno nessuna frutta di stagione (solo mele, arance e banane, una macedonia preparata non è molto faticosa......), parte dolce da Mulino Bianco e non da panetteria fresca, e salata di qualità veramente bassa. (affettati e formaggio tristissimi). Neanche un'acqua offerta in camera mi sembra di poca cura ......

2026-06-13 via Nuitee
M
Miki Adler solo_traveller il
6
Pros:

Location

Cons:

Small room,elevator Small & very small,

2026-06-12 via Nuitee
S
Simona solo_traveller it
9
2026-06-10 via Nuitee
L
Lori family_with_children us
10
Pros:

Breakfast and coffee excellent! The room worked perfectly for our large group. It would have been nice to use our van to get our Grandmother to locations, but that is really our only complaint. Love the gardens, the hot tub, everything was very well maintained. Service at the front desk was very professional.

Cons:

Just a bigger parking spot for the van so we could get in and out - but thats it.

2026-06-09 via Nuitee
D
Daniel family_with_children de
9
Pros:

Schönes klassisches sauberes Hotel mit geräumigen Zimmern, bequemen Betten, gutem Frühstück und freundlichem Personal. Parken gegen 15€ Gebühr möglicj

Cons:

Wasserdruck in der Dusche eher niedrig. Parken im Ort selber schwierig, Fußweg machbar, aber für Gehbehinderze evtl. etwas mühsam.

2026-06-07 via Nuitee
T
Tomáš couple cz
9
2026-06-06 via Nuitee