Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly, responsive staff (24h reception)
Quiet, convenient location
Clean rooms and updated bathrooms
Spacious rooms in several reports
On-site parking with EV charging
Good breakfast offered by some guests
Cons:
Breakfast often described as weak or bland for 4-star
Private beach disappointing and costly
Thin walls / poor soundproofing
Air conditioning or in-room appliance issues (AC, jacuzzi drain)
Parking is tight/complicated and may require leaving keys
Some exterior maintenance/appearance issues (dead plants), small TV/few room furnishings

Categories

Cleanliness
8.8
Multiple reviews praise room cleanliness and housework; some comments describe the hotel as a bit 'tired' and note dead plants outside, but overall cleanliness is regarded positively.
Service
9.3
Consistently strong praise for staff: friendly, professional, responsive (24h reception, quick fixes, memorable gestures). Service is a clear strength across languages.
Location
9.5
Frequently described as well placed, quiet and easy to reach; convenient for guests though a few note it is slightly distant from the centre but overall location is excellent.
Room Quality
8.1
Rooms are generally clean and functional with some recent bathroom upgrades, but guests report small TVs, sparse furniture, occasional AC problems, and thin walls; mixed but acceptable.
Amenities
8.2
Amenities are mixed: parking with a charging point is appreciated, but private beach is underwhelming/paid and some facilities (e.g., jacuzzi plug, small TV) had issues; overall adequate.
Value for Money
8.5
Perceived value is generally positive though guests note extra charges (beach fee, paid parking) and some feel breakfast/service level could be higher for the star rating.
Food and Beverage
7.7
Breakfast opinions vary widely: several guests find it weak or bland for a 4-star, while others praise variety and replenishment; overall F&B leans slightly under expectations.
Overall Experience
9.5
Overall impressions are positive with many guests willing to return thanks to location and staff; shortcomings (breakfast, some room/facility issues, noise) slightly reduce but do not dominate the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:50

Property Description

Elegant Villa from the 20th Century
Hotel Canali, Portofino Coast welcomes you to an elegant villa from the 20th century, where luxury meets history.

Luxurious Amenities
Indulge in a garden with sunbeds, a heated outdoor hot tub, LCD TV, and individually controlled air conditioning in each room.

Relaxation and Fitness
Unwind in the Turkish bath or stay active in the gym with Technogym equipment.

Book your stay at Hotel Canali now to experience the perfect blend of elegance and comfort on the Portofino Coast.

Important information:

Please note that parking is surcharged at EUR 15 per day.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Location

Guest Reviews

8.7
Based on 1350 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.5
Room Quality: 8.1
Amenities: 8.2
Value for Money: 8.5
Food and Beverage: 7.7
Overall Experience: 9.5
A
Alberto • couple • ar
10
Excelente opción en la región.
Pros:

Desayuno excelente!! La habitación muy cómoda, las camas supercómodas. El personal siempre dispuesto a ayudar.

Cons:

Todo bien

2026-09-18 • via Nuitee
K
Kathleen • solo_traveller • be
10
Voortreffelijk
Pros:

Mooi hotel, vriendelijk personeel.
Grote kamer voor 3 personen met tussendeur. Douche os niet zo groot.
Ontbijt ok
Restaurantjes in de buurt, op wandelafstand.

Cons:

Niets.

2026-09-17 • via Nuitee
G
Gracielq • family_with_children • ca
10
Pros:

The staff at was nice
Breakfast good

2026-09-17 • via Nuitee
P
PETER • couple • gb
8
2026-09-17 • via Nuitee
G
GISELE • solo_traveller • mx
8
2026-09-16 • via Nuitee
P
Piotr Rachowski • solo_traveller • pl
9
Pros:

Ladny, czysty hotel, bardzo mila i kompetentna obsługa, parking (ciasny, ale jest)

Cons:

Śniadania mogłyby byc bardziej urozmaicone

2026-09-16 • via Nuitee
R
Rachel • couple • fr
10
2026-09-16 • via Nuitee
B
beatrice • solo_traveller • fr
8
Tres bien
Pros:

Hotel très bien placé à 10 minutes à pied du centre ville avec parking payant mais indispensable à Rapallo , chambre confortable, personnels très sympathiques.

Cons:

Le petit déjeuner, pas digne d'un 4 étoiles. Peu de choix autant en salé que sucré

2026-09-16 • via Nuitee
A
anne-françoise • solo_traveller • fr
9
2026-09-13 • via Nuitee
G
Giulia • solo_traveller • it
9
Pros:

Posizione ottima, si arriva al centro di Rapallo con una passeggiata di 10 minuti e attraversando un parco fresco e ombreggiato.
Il personale è molto cordiale e disponibile, anche con i bambini. Le stanze familiari sono molto ampie.

2026-09-13 • via Nuitee
F
Fernando • couple • pt
10
Vista tranquila sobre a baía de Rapallo.
Pros:

O quarto e a simpatia dos empregados.

Cons:

Não tenho nada de negativo a referir.

2026-09-12 • via Nuitee
R
Romano • solo_traveller • it
9
Una bella esperienza
Pros:

La posizione, la cordialita' dello staff, il letto comodo.

Cons:

colazione self service

2026-09-12 • via Nuitee
M
Mario • couple • it
8
2026-09-12 • via Nuitee
C
Christine • solo_traveller • ch
9
Pros:

Grosses Zimmer.
Gutes Frühstück auf schöner Terrasse.

2026-09-12 • via Nuitee
P
PRIETO GONZALEZ • extended_group • es
7
Cons:

El coste del parking del coche, carísimo y era un exterior del hotel, otros hoteles no cobran nada por este servicio. La calidad del desayuno regular

2026-09-10 • via Nuitee
E
Elisabet • solo_traveller • es
5
Pros:

Walking distance to the beach

Cons:

The hotel facilities. To much stairs to arrive to our room.

2026-09-10 • via Nuitee
C
Christopher • couple • gb
8
Very enjoyable stay, reasonably convenient for the town.
Pros:

Breakfast was OK. We liked the nostalgic 'ambiance'.

Cons:

Bed was a bit hard.

2026-09-10 • via Nuitee
L
Leonardo • couple • it
9
2026-09-09 • via Nuitee
A
Anna • family_with_children • be
10
Рекомендую !
Pros:

Возвращаемся в этот отель уже третий раз ,очень чисто ,Парковка на территории удобная ,завтраки вкусные ,персонал всегда дружелюбный,полотенца и по леди очень чистые !

Cons:

Все прошло идеально

2026-09-08 • via Nuitee
D
Daniele • couple • fr
9
Des vacances à Rapallo pour visiter Portofino et la région.
Pros:

Une belle bâtisse, des chambres confortables, propres et calmes. Un très bon accueil, un excellent petit déjeuner.
Un accès facile au centre ville en moins de 10mn à pieds.

Cons:

Le jaccusi était très propre mais l’accès pour y rentrer est dangereux. (Marche en bois pas assez haute et manque une rampe de sécurité)

2026-09-08 • via Nuitee