Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location and views
Friendly and attentive staff
Clean and well-maintained amenities
Cons:
Room cleanliness issues
Limited service for early arrivals
High pricing for off-season

Categories

Cleanliness
8.5
There were issues with linens not being changed and a musty scent in the room.
Service
9.5
Staff were friendly and attentive, particularly during departure.
Location
9.5
Location is great with amazing views and proximity to the water.
Room Quality
8.5
Room decor was simple and industrial; some amenities were lacking.
Amenities
9
Good facilities like pools and spa, but some service limitations noted.
Value for Money
8.5
Guests felt that the price was high for the off-season experience.
Food and Beverage
9
Breakfast service was good but missing certain hot items.
Overall Experience
9.5
Overall enjoyable stay with positive highlights outshining the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:52

Property Description

Luxurious Accommodations
The Hotel Metropole offers elegant rooms with modern amenities and stunning views of the Ligurian Sea. Guests can choose between rooms in the main building or the charming Villa Porticciolo, each equipped with satellite TV, air conditioning, and some with private balconies.

Wellness and Relaxation
Indulge in ultimate relaxation at the hotel's wellness centre, featuring a heated salt water pool, Turkish bath, Finnish sauna, and a variety of spa treatments. Guests can also enjoy access to the outdoor swimming pool, private beach, and fitness room for a rejuvenating experience.

Culinary Delights
Savor a delightful culinary experience at the garden-view restaurant, serving a hot breakfast buffet with sweet and savoury options, as well as sparkling wine. For lunch and dinner, guests can enjoy a variety of regional, Italian, and international dishes.

Experience luxury and relaxation at Hotel Metropole. Book your stay now for an unforgettable seaside getaway.

Important information:

Please note that sun loungers are available at the beach at an additional cost, while guests enjoy free use of 2 deckchairs and a parasol per room.

One of the hotel's private car parks is a covered garage. Please note that both public parking and garage are subject to availability.

Please note that the property can only allow 2 pets (small or medium sized) per room. An extra charge of 20 EUR per pet, per night, applies.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, May 27, 2027
Swimming pool: Closed from Sun, Oct 18, 2026 until Sun, Dec 27, 2026
Swimming pool: Closed from Sun, Oct 18, 2026 until Sun, Dec 27, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1198 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
B
BRANDONBRUNET Family Waterloo, Region of Waterloo, Ontario
8
Great family hotel
Pros:

We had a very nice stay at Metropole. The private beach area is well managed and close to the hotel. The gardens are beautiful. The hotel was clean.

2026-07-11 via Tripadvisor
T
TravKHW Couples
10
Fantastic hotel
Pros:

An excellent hotel in a very good location near the station within walking distance of the centre of the town. Excellent room, staff and facilities. Breakfasts superb and the evening meal was so good on first night we ended up eating here most nights. Lovely pool with well kept gardens and places to sit in the shade. Beach area and cafe attractive to sit out at and enjoy lunch. Would recommend this hotel to anyone who asked.

2026-07-04 via Tripadvisor
T
TinaHillLoves Couples Boston, Massachusetts
10
Magnificent Italian Riviera Hotel
Pros:

Hotel Metropole, a beautiful 4 star hotel that sits on a hill overlooking the Ligurian Sea and its cerulean waters, is a GREAT FIND. Nestled along the edge of the Italian Riviera, this boutique gem offers old world sophistication with luxury. From the minute we walked in the door, we were with friendliness and enthusiasm. Concierge was 5 star. I loved my stay here, and as a travel agent, I will be recommending this hotel for my Santa Margherita bookings. It's a great home base for visiting Cinque Terre and Portofino, and it's a 2 minute walk to the train station. The town center is a 5 minute walk. The spa treatments are 5 star. Do not miss Blue Santa Restaurant when visiting and Trattoria Pescatori (old world charm). The pesto in this area is OUTSTANDING! **If mattresses are too firm, ask for mattress topper and extras pillows. The front desk is very accommodating.

2026-07-01 via Tripadvisor
Z
Z8877YUpatrickn Family London, England
10
Flowers, food, elegant, friendly
Pros:

Beautiful gardens wind down to beach area with good swimming and a great informal bar/restaurant overlooking the water. Elegant rooms (mine 112 had a terrace with lovely views across the bay) and smart bathrooms. Excellent quiet aircon. Food very good from wide-ranging breakfast buffet to the beach restaurant to more formal dinner. Staff friendly and helpful including being responsive to questions long before we arrived. We brought our mother in a wheelchair and they made sure she had an accessible room, and they arranged parking for visiting friends. The street behind the hotel has noisy traffic but it fades away as soon as you’re in the property. 5 minute walk into town with good restaurants, shops and ferry to Portofino etc. Highly recommended!

2026-06-28 via Tripadvisor
L
Lisamnicholson Couples Chesham, Buckinghamshire, England
10
Loved it! Beautiful.
Pros:

Absolutely love this hotel! Peaceful, beautiful and friendly staff. Perfect location to explore from, close to train station and ferries. Would definitely recommend.

2026-06-16 via Tripadvisor
K
KMersi Couples Phoenix, Arizona
10
Perfect hotel to stay while visiting Cinque Terra and Santa Margherita!
Pros:

We stayed at Hotel Metropole for three nights in May and used it as our home base while we did excursions to Cinque Terra and Portofino. The hotel staff were very friendly and welcoming. Our room, room 253, was very nice. We had a beautiful view of the water and the room had a wrap around deck where we could sit and enjoy the weather and the views. The breakfast was good and had a wide selection of various pastries, fruit, eggs, meats and cheeses. We did not utilize the massage services, but we did visit the spa to soak in their indoor pool. They also have an outdoor pool but the weather was still a bit chilly to use the outdoor pool. The indoor pool however was heated and was designed to make you feel as if you were swimming in a grotto. It was really unique and relaxing.
The beach is directly outback from the hotel and the hotel has its own private beach complete with lounge chairs, towels, umbrellas, changing areas and outdoor showers. This hotel was a perfect place to stay, relax and enjoy the region as well as Santa Margherita!

2026-05-22 via Tripadvisor
1
176anabellac Friends getaway
10
Pre Wedding Aperitif at Hotel Metropole
Pros:

We hosted our Pre Wedding Aperitif at Hotel Metropole to welcome all of our guests traveling from around the world to come to our wedding in Santa Margherita. The aperitif was set up beautifully at the beach terrace, with prosecco, champagne cocktail and non alcoholic drinks catering for all of our guests. The food was also delicious and plenty.

From the moment we reached out to the hotel and to Giulia Ciana, she helped us organise our event beautifully, and even provided a microphone for our family to give welcome speeches.

Everything was perfect!
Anabella & Brandon

2026-05-20 via Tripadvisor
K
KikiBham Couples Bellingham, Washington
10
Stunning gorgeous hotel
Pros:

This hotel is absolutely stunning. Sits closer to one end of town but is a short walk to everything.

We had a gorgeous room with stunning views from the balcony.

The hotel delivered a bottle of Prosecco shortly after our arrival as we were celebrating our anniversary.

The hotel is quiet and is surrounded by beautiful grounds.

We enjoyed cocktails on the patio several evenings.

The breakfast buffet was large and has plenty of options. We felt the coffee was a bit weak compared to everywhere else.

We also ate dinner in the restaurant one night but felt the food lacked flavor and was overpriced for what it was. The dining room also feels a bit outdated.

The room itself was ample. There was a kettle in the room for coffee or tea, and there is also a mini bar. There was ample closet space. The beds were comfortable.

The hotel only had one very small elevator to get to our room on the third floor. We found the elevator to be busy quite often, so many times we had to take the stairs.

The staff was always helpful and nice and they kindly arranged for an early morning taxi ride for us when we left to go to our next location. The hotel staff was kind enough to ask if we wanted a breakfast box to go.

I would definitely recommend this hotel.

2026-05-13 via Tripadvisor
L
lucianos838 Couples Harlingen, Texas
8
Best Location for Portofino
Pros:

While the hotel includes a complex of buildings, it is positioned in a prime location for both Santa Margherita and Portofino. It is best to opt for a room with a golf view if you want to make your experience memorable. The view from the balcony outside is fantastic, notwithstanding the small size of the balcony. The plce is anold building, like most traditional hotels in Europe, that has been very well maintained and equiped with all necessary ammenities. Their cosmetic line leaves a lot to desire and is a total mismatch with everything else which is close to superlative. The gym is very decent for a European hotel. Everything around is within walking distance, including eating and shopping. The included breakfast is outstanding.

2026-03-01 via Tripadvisor
S
Steve extended_group us
5
Summer might be worth the cost due to access to direct access to the water. In the off season there are better options f
Pros:

Location is great, the view is amazing. The beds are comfortable. The front desk person upon our 4:30am departure made us coffee, water & cookies for travel on our 3 hr train journey. Great checkout!

Cons:

Wish our welcome was as nice as our departure. No greeting, no one to give hotel details or help with luggage. Not a friendly welcome, just a hand over of room key. The hotel has a musty scent and I felt that someone was smoking near our room. Maybe outside and it was still bothersome. Our linens on the bed were not changed between nights. I know this because my hair band was in the sheets when we returned. There are no wash cloths with the towels in the bathroom. The doors are metal and industrial looking. Felt like a college dorm.
The cost of this hotel was more than other hotels we have stayed at in Santa Margherita. I didn’t feel the extra cost was worthy in the off season.

2025-10-18 via Nuitee
V
Valérie couple pa
8
Pros:

Le personnel est super agréable

Cons:

Nous étions au 1er étage , nous avions demandé lors de la réservation une vue mer nous n avons eu qu un aperçu et encore il fallait se pencher …. Dommage. A part cela l hôtel et le personnel surtout étaient parfait .

2025-10-17 via Nuitee
G
giuseppe couple it
8
2025-10-16 via Nuitee
A
Angela couple us
9
2025-10-15 via Nuitee
J
Joanna family_with_children pl
9
Bardzo dobry hotel w pięknym miejscu. Polecam.
Pros:

1. Uważny i uśmiechnięty personel
2. Położenie (piękne widoki, blisko do dworca kolejowego oraz przystanku autobusu do Portofino)
3. Prywatna plaża wciąż czynna mimo, że byliśmy już po sezonie - 11-13 października
4. Zagospodarowanie terenu
5. Kuchnia, nakrycia stołów, obrusy, sztućce.. wysmakowane + śniadania na świeżym powietrzu (mimo prawie połowy października było cieplutko i słonecznie przez cały nasz pobyt)
6. Zaskoczenie - bardzo miłe prezenty niespodzianki dla mojego męża, który miał urodziny. DZIĘKUJĘ.
7. Miejsce podobało się również bardzo naszej 10 letniej córeczce.

Cons:

Właściwie drobiazgi..
Przyjechaliśmy pociągiem z Genui wcześniej do hotelu, bo taki mieliśmy przylot .. nie czekaliśmy długo na pokój.. mogliśmy do niego wejść wcześniej, za co dziękujemy.. natomiast chcieliśmy się czegoś napić w oczekiwaniu.. ale nie było takiej możliwości.. musieliśmy czekać do otwarcia restauracji.

Ręczniki na hotelowej plaży nie zawsze były dostępne.

W łazience były plastikowe kubeczki (mogłyby być szklane).

2025-10-14 via Nuitee
M
Mario Ricardo couple ar
5
Buena
Pros:

Buena predisposición del conserje Angelo

Cons:

Orientación de la habitación , nos fue negado una habitación con mejor paisaje al mar.
Algun personal de conserjería poco serviciales.
Negar entrega de toallas para playa

2025-10-13 via Nuitee
A
Alfonso couple ch
9
Great lhotel near the sea with an exceptional restaurant
Pros:

Great place, very central and next to the sea. Amazing staff. And have to say the restaurant is one of the best I have tried in a hotel. Exceptionally good.

Cons:

Room was a bit simple with hard bed. But very clean, tidy and spacious,

2025-10-11 via Nuitee
R
Rachael family_with_children gb
8
Brilliant. Really enjoyed it, would recommend.
Pros:

Facilities were immaculate. Super clean. Gardens really well tended and cared for. Pools and shared areas very clean. Room was good, our bathroom lovely and very clean. beds comfortable. Really enjoyed the spa, outdoor pool and beachside cafe and sun bed area. Location was superb. 2 mins from train station. Under 5 minutes to town centre and ferry. Staff friendly and attentive. Peaceful.

Cons:

Breakfast was Ok. Could have been better. Missing some hotter cooked food items and pastries were a bit cheap. Good service though. No kettle in room. Minor items. Our balcony was near the road and overlooked a roof.

2025-10-10 via Nuitee
R
Ruth
10
Pros:

Breakfast on the terrace was lovely, very comfortable room and lovely team.

2025-10-10 via Nuitee
I
irene couple ar
10
Pros:

Excelente ubicacion espectacular lugar para desayunar en la terraza exterior con vista al lindisimo jardin y al mar
Muy buen desayuno buffet
Excelente atencion del personal.
Buenisima cochera al exterior en el mismo hotel.
Muy buen comedor interior con excelente cocina.

2025-10-10 via Nuitee
L
larrycO5539PX Couples San Diego, California
10
Incredibly Hotel beautiful!
Pros:

This is one of the most beautiful hotels in all of Italy! The location on the Mediterranean Sea is breathtaking! My wife always has a wonderful massage with candle at the beautiful spa, and the breakfast and dinner at the restaurant are always spectacular! We return every year and the hotel even grants our request to stay in the same sentimental room! The staff are so incredibly friendly and we feel as if they are a second honorary family to us. Bravo, Hotel Metropole...we'll see you soon! Larry & Caroline

2025-10-07 via Tripadvisor