Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Room quality issues
Inconsistent breakfast service

Categories

Cleanliness
7.89
Property described as clean and well-maintained, though some reviews noted issues with room cleanliness.
Service
8.36
Most reviews highlighted friendly and attentive staff, although one complaint mentioned an aggressive response from the manager.
Location
8.9
Many reviews praised the excellent location, calling it convenient and close to various attractions.
Room Quality
7.35
Mixed reviews on room quality; while some found it comfortable, others noted that some rooms were old or poorly insulated.
Amenities
7.88
Amenities generally met expectations, though issues with facilities like heating were mentioned.
Value for Money
8.34
Most guests indicated good value for money considering location and overall offerings.
Food and Beverage
7.39
Reviews were mixed regarding breakfast options; some appreciated variety while others felt it could improve.
Overall Experience
7.86
Predominantly positive experiences with a note of disappointment in specific details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:56

Property Description

Central Location
Hotel Madrid, centrally located in Torrevieja, just a short stroll from the beach, offers convenience and comfort for your stay.

Sun Terrace and Rental Services
Enjoy the large sun terrace at Hotel Madrid for relaxation under the sun. Need to explore the area? Take advantage of on-site bicycle and car rental services for your convenience.

Nearby Attractions and Excursions
Explore Torrevieja's Town Hall, churches, the Casino, and the Jardín de las Naciones gardens, all within walking distance. Don't miss out on boat trips to Tabarca island or a visit to the Terra Mítica Theme Park in Benidorm.

Ready to experience all that Hotel Madrid has to offer? Book your stay now and make unforgettable memories.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3044 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 7.86
M
miroslav • solo_traveller • lt
10
2026-05-24 • via Nuitee
A
Adrie • couple • nl
6
Gelukkig was dit niet voor vakantie, anders was me dit zwaar tegengevallen
Pros:

Het ontbijt was slecht. Smakeloos brood. Goedkope jam en een chemisch toetje waar nooit fruit aan te pas kwam. De koffie was prima. De eieren waren lekker. Het spek was veel te vet.

Cons:

Oubollige kamers.

2026-05-23 • via Nuitee
D
denis • couple • ie
6
Was ok for the one night
Pros:

Staff were very helpful and friendly

Cons:

Definitely needs an upgrade

2026-05-23 • via Nuitee
O
Omar • couple • es
10
Pros:

El personal como siempre muy atento y dispuesto a ayudar!! En resumen excelente por eso repetimos esta vez y seguro volveremos a ir
Mil gracias al personal!!

2026-05-23 • via Nuitee
N
Nadia • couple • be
8
Parfait
Pros:

L’amabilité des employés
La propreté
Le rapport qualité prix
L’emplacement

Cons:

Fuite d’eau dans la salle de bain

2026-05-23 • via Nuitee
T
Tuula • couple • fi
10
Suosittelen
Pros:

Sijainti oli loistava. Siisti hotelli, las Salinas-huone isolla parvekkeella oli iso ja viihtyisä. Aamiainen oli riittävä. Hyvä parkkipaikka.

2026-05-23 • via Nuitee
R
Rory • couple • gb
10
Excellent value
Pros:

Very clean and good value

Cons:

It needs a drop off point at the entrance as the road is very busy

2026-05-22 • via Nuitee
M
Monica • family_with_children • es
9
agradable, confortable. Buena ubicación
Pros:

Buffet desayuno muy completo y surtido. El personal muy amable y pendiente de reponer

2026-05-21 • via Nuitee
P
Peter • couple • nl
10
heel goed
Pros:

top

Cons:

niets

2026-05-20 • via Nuitee
C
Carol • solo_traveller • es
9
Pros:

Friendly staff, clean room, good breakfast.
Water AND wine in the room for us.

Cons:

Roadworks outside

2026-05-20 • via Nuitee
C
Chris • solo_traveller • nl
7
Pros:

Over het algemeen goed met parkeermogelijkheid.

Cons:

De buurt is minder

2026-05-20 • via Nuitee
F
Frankie • solo_traveller • ie
9
2026-05-20 • via Nuitee
A
Alicja • solo_traveller • pl
9
2026-05-20 • via Nuitee
U
Ursula • couple • nl
9
2026-05-20 • via Nuitee
M
Mari Carmen • couple • es
9
2026-05-19 • via Nuitee
L
Lloyd • couple • gb
1
2026-05-19 • via Nuitee
C
Carlo • couple • nl
8
Pros:

Kleinschalig hotel en vriendelijk personeel en een goed ontbijt met ruime keuze. Ook dat je tot 11:00 kunt ontbijten en dan pas wordt alles afgeruimd en niet al 15 minuten van tevoren!

2026-05-19 • via Nuitee
N
Niklas • extended_group • se
8
Very good hotel for the price!
Pros:

Very good breakfast

Cons:

Bathrooms are a bit old!

2026-05-18 • via Nuitee
J
Juan Luis • couple • pe
8
aceptable
Pros:

ubicacion

Cons:

toallas

2026-05-18 • via Nuitee
W
wouters • solo_traveller • be
10
Heel positief
2026-05-18 • via Nuitee