Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Room quality issues
Inconsistent breakfast service

Categories

Cleanliness
7.89
Property described as clean and well-maintained, though some reviews noted issues with room cleanliness.
Service
8.36
Most reviews highlighted friendly and attentive staff, although one complaint mentioned an aggressive response from the manager.
Location
8.9
Many reviews praised the excellent location, calling it convenient and close to various attractions.
Room Quality
7.35
Mixed reviews on room quality; while some found it comfortable, others noted that some rooms were old or poorly insulated.
Amenities
7.88
Amenities generally met expectations, though issues with facilities like heating were mentioned.
Value for Money
8.34
Most guests indicated good value for money considering location and overall offerings.
Food and Beverage
7.39
Reviews were mixed regarding breakfast options; some appreciated variety while others felt it could improve.
Overall Experience
7.86
Predominantly positive experiences with a note of disappointment in specific details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:56

Property Description

Central Location
Hotel Madrid, centrally located in Torrevieja, just a short stroll from the beach, offers convenience and comfort for your stay.

Sun Terrace and Rental Services
Enjoy the large sun terrace at Hotel Madrid for relaxation under the sun. Need to explore the area? Take advantage of on-site bicycle and car rental services for your convenience.

Nearby Attractions and Excursions
Explore Torrevieja's Town Hall, churches, the Casino, and the Jardín de las Naciones gardens, all within walking distance. Don't miss out on boat trips to Tabarca island or a visit to the Terra Mítica Theme Park in Benidorm.

Ready to experience all that Hotel Madrid has to offer? Book your stay now and make unforgettable memories.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival.

NOTA IMPORTANTE: Les recordamos que bajo ningun concepto se permiten cancelaciones gratuitas (sin penalizacion) de reservas no reembolsables y/o con reservas bajo tarifa standard pero dentro de las 48 horas previas al check-inGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3130 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 7.86
A
Ana M solo_traveller es
10
2026-07-04 via Nuitee
M
Manu solo_traveller de
8
Pros:

Schönes Hotel nett und sauber. Jederzeit wieder

2026-07-04 via Nuitee
C
Carmen couple es
10
2026-07-03 via Nuitee
M
MC solo_traveller es
9
Friendly family run budget hotel that punches above its weight- excellent value
Pros:

A very friendly, family run hotel, excellent value, full buffet breakfast included, decent sized room, comfortable bed, very good location -easy access to town centre, beach, bus routes and several restaurants close by.

2026-07-02 via Nuitee
B
BORIS couple de
8
Простой чистый отель с прекрасным персоналом
Pros:

Отель простой, но в номере было чисто и комфортно В ванной есть гели и мыло , кондиционер обеспечил комфортную температуру в комнате в жару Спать было удобно Вкусный кофе во время завтрака Нас засели раньше за что мы были очень благодарны В целом отель стоит своих денег Парковка находится напротив отеля стоит 12 евро

Cons:

Шум строительных работ на улице Но в этом отель не виноват

2026-07-02 via Nuitee
M
Michael solo_traveller gb
9
Pros:

A very pleasant hotel, staff very friendly especially at breakfast, a good variety on offer to suit everyone, only downside is the hot food plate didn't seem to be working the whole fortnight I was there, cold egg, bacon and sausage every morning.
The room was comfy but the air con unit could do with updating, very noisy.
Overall a good 2 weeks stayed here and would recommend it.

Cons:

Cold breakfast and noisy air con unit in the bey

2026-07-01 via Nuitee
C
Carlo solo_traveller it
7
2026-07-01 via Nuitee
A
Anne extended_group gb
10
Thoroughly enjoyed ourselves. We have stayed there many times and would definitely come back.
Pros:

Staff were amazing. So helpful and understanding

Cons:

Clean, staff weee welcoming and helpful. Breakfast was ample.

2026-06-30 via Nuitee
A
Antonio solo_traveller ch
7
2026-06-30 via Nuitee
V
vanderbrugghen solo_traveller be
9
2026-06-30 via Nuitee
A
Anthony solo_traveller gb
8
2026-06-30 via Nuitee
O
Oscar solo_traveller es
7
2026-06-29 via Nuitee
G
GEOFFREY solo_traveller gb
8
2026-06-29 via Nuitee
L
Lorraine couple gb
8
Food good , staff friendly and house keeping was very good.
Pros:

It was really nice and well situated for the beach . Clean and comfortable and breakfast was good.

Cons:

I would have liked a room with balcony.

2026-06-29 via Nuitee
E
Estela solo_traveller es
8
2026-06-28 via Nuitee
M
María Teresa solo_traveller es
9
Un hotel muy agradable
Pros:

La simpatía del personal

Cons:

Mi almohada un poco incomoda para mi

2026-06-28 via Nuitee
I
isabelle couple be
8
Pros:

Bon petit déjeuner. Chambre très confortable.

Cons:

On entend beaucoup les bruits dans la rue.

2026-06-28 via Nuitee
V
Valerija solo_traveller lv
9
2026-06-28 via Nuitee
G
girones solo_traveller es
10
2026-06-28 via Nuitee
M
Monica couple se
9
Bra boende och mycket trevlig personal.
Pros:

God och tillräcklig frukost. Bra variation på frukostbuffén.

Cons:

Hårda kuddar.

2026-06-28 via Nuitee