Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Room quality issues
Inconsistent breakfast service

Categories

Cleanliness
7.89
Property described as clean and well-maintained, though some reviews noted issues with room cleanliness.
Service
8.36
Most reviews highlighted friendly and attentive staff, although one complaint mentioned an aggressive response from the manager.
Location
8.9
Many reviews praised the excellent location, calling it convenient and close to various attractions.
Room Quality
7.35
Mixed reviews on room quality; while some found it comfortable, others noted that some rooms were old or poorly insulated.
Amenities
7.88
Amenities generally met expectations, though issues with facilities like heating were mentioned.
Value for Money
8.34
Most guests indicated good value for money considering location and overall offerings.
Food and Beverage
7.39
Reviews were mixed regarding breakfast options; some appreciated variety while others felt it could improve.
Overall Experience
7.86
Predominantly positive experiences with a note of disappointment in specific details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:56

Property Description

Central Location
Hotel Madrid, centrally located in Torrevieja, just a short stroll from the beach, offers convenience and comfort for your stay.

Sun Terrace and Rental Services
Enjoy the large sun terrace at Hotel Madrid for relaxation under the sun. Need to explore the area? Take advantage of on-site bicycle and car rental services for your convenience.

Nearby Attractions and Excursions
Explore Torrevieja's Town Hall, churches, the Casino, and the Jardín de las Naciones gardens, all within walking distance. Don't miss out on boat trips to Tabarca island or a visit to the Terra Mítica Theme Park in Benidorm.

Ready to experience all that Hotel Madrid has to offer? Book your stay now and make unforgettable memories.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3079 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 7.86
J
Jayne • extended_group • gb
8
Comfortable and clean good location
Pros:

Good location, good value, lovely included breakfast. Clean and friendly.

Cons:

Nothing

2026-06-21 • via Nuitee
K
Karsten • solo_traveller • de
9
Schönes kleines Hotel, mit allem was man braucht .
Pros:

Sehr gute zentrale Lage, das Personal ist sehr freundlich. Das Zimmer war renoviert, alles vorhanden, incl. Kühlschrank und eine Flasche Prosecco . Das Frühstück war gut für das relativ kleine Hotel, alles da. Sehr gut für einen kurzen Aufenthalt in Torrevieja.

Cons:

Gut, das Zimmer war klein, aber ich hatte ja auch das günstigere Economy Zimmer vorab gebucht.
Parkplatz 12€ , wenn etwas verfügbar ist, ich hatte Glück und habe einen freien Parkplatz in einer Seitenstraße gefunden.

2026-06-20 • via Nuitee
E
Elaine • couple • ie
7
Great location with lovely breakfast
Pros:

Location

Cons:

N/a

2026-06-20 • via Nuitee
C
Cristina Elena • solo_traveller • es
7
2026-06-19 • via Nuitee
G
Gomez • couple • es
7
2026-06-19 • via Nuitee
K
kaz • solo_traveller • gb
10
Pros:

Extra space in room, lovely little terrace.
Fabulous breakfast!

Cons:

The pillows! Prefer separate ones

2026-06-19 • via Nuitee
J
Joan • couple • es
10
Excellent great value
Pros:

It was clean and bright and in a good location , the rooms are spacious with a good bathroom . The bed and pillows are very comfortable, the breakfast was good .
Staff were pleasant and helpful at all times . Parking is available across the street at a charge but well worth it for convenience and security .
A great value hotel I would recommend

Cons:

Maybe a kettle in all rooms as some rooms have them ours didn’t

2026-06-19 • via Nuitee
A
Alan • couple • gb
6
Ok ..
Pros:

Very clean , quiet enough on the 2nd floor

Cons:

Shower was very difficult to access for a 70 year old quite dangerous . We checked out a day early as TV was not working and wanted to watch World Cup in our room at 10.00 pm kickoff so decided to drive home on the afternoon .

2026-06-18 • via Nuitee
J
José Augusto • solo_traveller • do
10
Buen hotel
Pros:

Cerca de lá Playa del Puerto, de bares y restaurantes. Lá piscina buenisima y personal muy amable . Desayuno bien tambien.

Cons:

No teniamos balcon

2026-06-17 • via Nuitee
B
bariea • solo_traveller • se
10
2026-06-16 • via Nuitee
M
Megan • solo_traveller • es
8
Decent value
Pros:

Our room was very clean, and the balcony was large enough for both of us to sit on it. There was secure parking just across the road. The young man on reception was friendly and helpful. A complimentary bottle of bubbly was a lovely touch.

Cons:

The location was further away from the beaches than we expected

2026-06-16 • via Nuitee
M
Memis • solo_traveller • es
10
Pros:

Tuve una experiencia muy agradable en el Hotel Madrid de Alicante. Las habitaciones estaban limpias, cómodas y bien equipadas. El personal fue muy amable y atento en todo momento, siempre dispuesto a ayudar. La ubicación es excelente, cerca de los principales puntos de interés y con fácil acceso a transporte y servicios. Además, la relación calidad-precio es muy buena. Sin duda, volvería a alojarme aquí y lo recomiendo a quienes visiten Alicante.

2026-06-14 • via Nuitee
A
Angel • solo_traveller • es
7
2026-06-14 • via Nuitee
O
otto • solo_traveller • fi
8
2026-06-14 • via Nuitee
A
Arantxa • solo_traveller • es
9
Pros:

Todo correcto y el personal muy simpático

Cons:

Todo ok

2026-06-13 • via Nuitee
C
Cormac • solo_traveller • ie
9
Great family run hotel
Pros:

Very clean and very pleasant

Cons:

Everything was very good

2026-06-13 • via Nuitee
L
Laurence • couple • us
8
2026-06-13 • via Nuitee
S
SanP09 • couple • se
8
Kortsemester!!
Pros:

Mycket trevlig personal. Hjälpsamma och allmänt trevliga. Ett genomgående gott bemötande av all personal.
Gångaavstånd till centrum. Finns en del kaffeer och en bar i närheten, även en närbutik.

Cons:

Hade vi fått önska så eventuellt mer bekväma kuddar.

2026-06-13 • via Nuitee
S
Sarah • couple • gb
10
Highly recommend
Pros:

Lovely hotel with lovely staff
Room was perfect
Will definitely be staying here again

2026-06-12 • via Nuitee
J
Joe • couple • es
10
2026-06-12 • via Nuitee