Hotel Marbella

Hotels
8 (1868 reviews)
11 Rue Du Port Vieux , Biarritz , FR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.58
Some reviews mentioned issues with cleanliness, such as hygiene concerns in the shower and a musty smell in the hotel.
Service
9.05
Numerous reviews praised the staff for their friendliness and helpfulness.
Location
9.09
Many guests highlighted the excellent location, close to the beach and city center.
Room Quality
7.54
While some rooms were noted as comfortable, there were mentions of noise issues and the need for renovations.
Amenities
7.57
Amenities were described as minimal; needs improvement (like the lack of electrical outlets).
Value for Money
8.03
Several reviews noted good value for the price paid, though some found breakfast costly.
Food and Beverage
7.08
Breakfast options were critiqued for being perceived as expensive and lacking variety.
Overall Experience
8.05
Overall, guests enjoyed their stay despite some drawbacks, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:26

Property Description

Convenient Location
Situated in the Old Harbour district of Biarritz, Brit Hotel Marbella is just a short stroll away from three stunning beaches, offering guests easy access to the Basque Coast and various local attractions.

Comfortable Accommodation
Each air-conditioned guest room is equipped with modern amenities including a flat-screen TV and a private bathroom. Some rooms even boast a balcony or terrace, providing a perfect spot to unwind after a day of exploration.

Exploration Made Easy
With the town center, spa, and a variety of sport and cultural facilities nearby, Brit Hotel Marbella serves as an ideal starting point for guests looking to immerse themselves in the beauty and activities of Biarritz.

Experience comfort and convenience at Brit Hotel Marbella - Book your stay now for a memorable Biarritz getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Location

Guest Reviews

8
Based on 1868 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
L
Ludovic • extended_group • fr
7
2026-09-19 • via Nuitee
A
AHMED • solo_traveller • tn
8
2026-09-19 • via Nuitee
L
Lisa • extended_group • fr
4
Location good, but extremely noisy
Pros:

The best part of staying at the Hotel Marbella was the location and the friendliness of the staff.

Cons:

My room was extremely noisy. You can hear everything happening in any adjacent room - upstairs, across the hall, next door, etc. There are bars all around and you can hear the music pumping until all hours of the night. To top it off, the woman staying in the room next to me had an issue with her lock and they were trying to get her in to her room until midnight - banging on the lock, loud conversations in various languages as to how to go about remedying the situation, drilling the lock out, etc. This went on until after midnight. Then someone was back the next day at 8:30am to recommence the drilling, banging, etc. Then there was the group of young women staying down the hall who were whooping it up, screaming, hollering, etc. It sounded like they were having a good old time, unfortunately it was not as much fun for me :). In short, don't expect to get much rest if you're staying in this hotel.
The other thing I will note is that cleanliness was not top of their agenda. The carpet on the stairs looked like it had never been cleaned, there was dust and dirt on the top of the light switches and the baseboards, stains on the ceiling of the bathroom and mold in the shower. The sheets were clean, though, so that was good.
I would not stay here again despite the good location. There are plenty of other hotels in the area and hopefully they have better sound insulation.

2026-09-19 • via Nuitee
I
Inès • couple • fr
8
2026-09-18 • via Nuitee
S
S • solo_traveller • ch
8
2026-09-18 • via Nuitee
N
Nell • couple • dk
5
Kommer ikke tilbage
Pros:

Personalet var meget imødekommende
Beliggende tæt på by og strand

Cons:

Støj fra gaden
Der var ikke rent, gulvet på værelset var beskidt ved ankomst.
Træt og slidt hotel
Trist mogenmad

2026-09-17 • via Nuitee
M
Marcel • couple • ch
10
2026-09-17 • via Nuitee
L
Lan Piy Tyan • solo_traveller • uz
7
2026-09-13 • via Nuitee
R
Rigby Rigby • solo_traveller • cl
3
A evitar
Pros:

Lo único bueno es la ubicación, pero nada novedoso porque la zona está llena de hoteles.

Cons:

La habitación no era absolutamente nada que ver con la descripción, era de tan mala calidad que sacando jabón se salió una baldosa de la muralla. Tuvimos invasión de hormigas, no habían enchufes en ningún lugar estratégico, el aire acondicionado es antiguo y regular. Es como una habitación de pésima calidad donde te cobran extremadamente caro por la ubicación. No lo recomiendo para nada, fue tan incomodo que dormir ahí me provocó dolor de espaldas y me sentí tonta de botar el dinero así.

2026-09-13 • via Nuitee
E
Emma • couple • ie
9
Lovely hotel in fantastic location!
Pros:

Amazing location right at Port Vieux Beach! Close to lots of lovely restaurants, bars and shops. Good size room with balcony. Hotel had umbrellas we could borrow for the beach. Friendly and helpful staff.

Cons:

Nothing! Everything was great :)

2026-09-13 • via Nuitee
M
Maryline • solo_traveller • fr
8
Pros:

L'emplacement était au top
Le personnel sympathique

Cons:

Mal isolé donc assez bruyant

2026-09-13 • via Nuitee
A
arlette • couple • fr
6
2026-09-11 • via Nuitee
N
Nico • couple • nl
5
Redelijk verblijf in Biarritz
Pros:

De ligging van het hotel, dichtbij het strand.

Cons:

De kamer vonden wij echter klein en niet erg schoon. Ook ontbrak afzuiging in de badkamer, waardoor deze vochtig bleef.

Het grootste probleem vonden wij de brandveiligheid. Voor zover wij konden zien was er slechts één vluchtroute. Daarnaast werden op iedere verdieping de brandwerende deuren met kastjes opengehouden. Dat is naar mijn mening een zeer serieus veiligheidsrisico, omdat deze deuren juist bedoeld zijn om de verspreiding van rook en brand te beperken.

Wij hebben dit bij de receptie gemeld. Bij brand op een lagere verdieping kan de enige vluchtroute door rook of vuur onbruikbaar worden. Gasten op hogere verdiepingen kunnen dan mogelijk afhankelijk worden van redding door de brandweer met een ladderwagen. Dat is niet hoe een veilige vluchtwegvoorziening bedoeld is te functioneren.

Door deze situatie hebben wij ons niet veilig gevoeld. Zolang dit niet aantoonbaar wordt opgelost, zouden wij dit hotel daarom niet opnieuw boeken.

Verder is het ontbijt matig en karig.

2026-09-11 • via Nuitee
G
Galyna • solo_traveller • es
8
Pros:

El hotel se ubica cerca de la playa en una calle con muchos bares y mucho ambiente. El hotel no tiene aparcamiento propio, pero cerca hay varios aparcamientos (incluido subterraneo), así que hemos aparcado sin problema. El personal del hotel es muy amable. En la habitación hay un hervidor con kit de infusiones y cafe y una plancha.

Cons:

La cama crujía y el colchón se hundía(

2026-09-10 • via Nuitee
A
amanda • couple • fr
10
fabulous hotel - wonderful staff - great location - we will be back
Pros:

The hotel was excellent - we will certainly return - the staff were incredibly helpful - it was our 30th wedding anniversary and they made sure that we got a gorgeous room.

Cons:

nothing

2026-09-10 • via Nuitee
L
Luca • solo_traveller • it
5
Pros:

La cordialità e la posizione ottima

Cons:

La pulizia e la struttura troppo usurata

2026-09-10 • via Nuitee
L
Larsson • solo_traveller • se
8
2026-09-10 • via Nuitee
P
Patricia • extended_group • es
6
2026-09-09 • via Nuitee
M
Mariann • extended_group • se
9
2026-09-09 • via Nuitee
M
Marie-Helene • couple • fr
10
Très bons souvenirs de ce séjour, nous reviendrons !
Pros:

Nous avons aimé la situation à 2 pas de la plage du Vieux Port et dans une rue où il était possible de trouver toutes sortes de restaurations. Nous avons beaucoup apprécié l'accueil chaleureux, familial et la disponibilité de toutes et tous.

2026-09-08 • via Nuitee